Went to the restaurant for dinner today. It was totally unclean. Everything was lying around. From fries to spilled soda, paper. Outside, everything was flying around. Trays were not picked up. Not recommended!!!!!!!!
My initial experience at this McDonald's was disappointing due to an issue with the order and the level of service. However, the situation was later addressed, and the management showed a willingness to make things right, which is appreciated.
Actually deserves 0 stars. The store is ok but always the same unfriendly employees. I ordered food several times and most of the time the food looked as if it had been picked up from the floor. I'm surprised I couldn't get it ground up right away. The staff doesn't feel like cashing out, which is why you are always directed to the self-service machines. But it's always clean. Just not outside, there is always a lot of rubbish on the ground, you can really get the feeling that the rubbish bins are there for decoration.
Especially there... the cleanliness of the free tables is rather adventurous... some of them have fries sitting there for ages... all in all rather unhygienic
On January 17, 2025, after picking up my children, I met up with my friend for dinner, to the applause of her children. After the six of us had chosen everything at the ordering terminal, I stood there for at least five minutes, and the machine froze during the payment process. Great!
We had to redo the order, and we also had to use a different McD app because mine was blocked by the malfunctioning machine. Then the order finally came. The food took a while to arrive. But, well, everything's been fine up until this point. Not nice, but fine. On February 10, I received a letter because I exceeded the parking time by 13 minutes. I was supposed to pay an additional €35 on top of the €63 I left at McD that evening, and I find that a disgrace.
On March 16. I received an email from the franchise company stating that they were sorry about these circumstances, but that they had experienced significant problems with unauthorized and long-term parkers in the past, and that they had to resort to parking enforcement. They canceled my ticket, which prompted me to adjust this review. However, I pointed out that it would be better for everyone to increase the time limit from 60 to 90 minutes, as it can happen quite quickly that the 60-minute limit is exceeded.
I just thought it was a shame that I had to go to a lot of trouble to resolve this matter through the franchise company and couldn't rely on the parking enforcement's understanding.
To avoid these problems, you should definitely make sure you leave the lot before the 60 minutes.