McDonald's in Ludwigshafen am Rhein

The food is like everyone else's,,Megges,, The employees are really overwhelmed and have absolutely no idea what they should do As a business owner, I would really think about staff training

People didn't specify anywhere that the figures from the Minecraft menu were sold out and then still let me order the €13 menu and didn't want to give me anything and refused! This is outrageous in the world!!! If there were at least somewhere that they were sold out, I would have preferred to have bought something else on the menu... and then I was still bitching about the service. I'm not going there anymore.

Waiting times are extreme Service bad

If you order your food after 10 minutes it comes but sometimes things are missing. I was there and for me two things were missing but otherwise everything was good

My son didn't get the Happy Meal toy even though he asked for it twice.

It's a McDonalds, but the employees are mostly friendly and things go pretty quickly. I usually use the drive in, but even so, this branch is designed quite modernly, the only thing that is still terribly bad even in 2025 is the communication at the ordering counter in the drive in, I think the technology is the only thing that hasn't changed since McDonalds was founded and is still reliably bad today. If only the prices remained so constant, I still remember the 1€ for hamburgers, cheeseburgers and chicken burgers, that's it.

You repeatedly can't bring yourself to eat the food you ordered. You also pack double cheeseburgers and then when you get home you realize they are normal cheeseburgers. Complaint? We'd rather not answer the phone. I just don't buy anything from the store anymore.

Out of 6 staff, a maximum of 3 people worked, a cook, a cashier and a cleaning lady. The rest are standing with dissatisfied faces, especially the order pickers. The sloth fits the description. I waited 15 minutes for my standard order, when the restaurant was zero occupied. Take a closer look at the staff!

Dirty everywhere. Checkout staff overwhelmed by the technology.

Abnormally unfriendly employee misunderstood something at Mc Drife, then complained because she had to cancel the order and then paid for it, got the wrong food and didn't get the drink plus dessert despite paying! I will never eat there again

Very friendly and quick. Tasty and complete order. 🌝

Instead of oats DARK Chocolate we got animal milk. If someone has an allergy to it and it becomes life-threatening, it's not nice. No saucer for café and cappuccino. Considering it's expensive, it's not a good service

A good McDonald's. It is centrally located at the intersection and is easily accessible by car 🚗. You can also park in front of it. Food tastes good, as you would expect from MC Donald. Sometimes a bit "weird" guests, but otherwise everything was good. :)

Drive in. Menu Forgot fries Of course no ketchup either. And chicken mc nuggets not wrapped in a sauce, I'm thrilled 1 year later I completely forgot about 20 nuggets and sauces. That's really annoying.

The people behind the counter are overwhelmed...service is terribly bad, I'm not sure how well the communication worked

Best MD I've visited in a long time. Food super fresh and not sticky. Super friendly staff, not disappointed even the second time👍

Extremely long waiting time. 20min on 9 nuggets.

Good food. Friendly service McCafe great

It is recommended to check the food when ordering take away. I ordered extra bacon and unfortunately only noticed when I got home that there was NO bacon on it. But I paid for it... I think my review won't be published.

Fries taste like they've been eaten before... subterranean. The fact that you can sell something like that... DON'T buy fries. Usually very full, unfortunately something from the order is often missing. So it's better to check before you drive home. EXPENSIVE. Ice cream is delicious.

It's a nice, newly built McDonald's, but when I ordered I had to complain three times before I got the right one. Among other things, the machine for mixing drinks was defective. There wasn't much to do at lunchtime. The employees were standing around, but the tablets for the already finished customers were not put away. That ruined the ambience

First the fries were cold. There were new ones without any problems, I have to say really clean, great atmosphere, quiet and cozy, I felt very comfortable, there was something for everyone

As soon as we entered the restaurant, everything was dirty and everything looked like a huge garbage bag had burst. The restaurant wasn't our choice that day either. Tables and teenagers hanging around throwing trash around the place are not what I need when eating.

Other branches are significantly better

I would never eat or drink anything at McDonald's

Today I was in this McDonald's to eat breakfast with my gf what we saw it was horrible the guy in the kitchen who prepared the food without gloves ! he took salat domate etc just with his fingers like he was preparing this for his family, and when we told them why without gloves they said this is normal that's how we do I recommend this McDonald's- 5 stars 🌟. That was disgusting 🫣. So please people look at them how they prepare food before you eating . Kind regards.

It's just a Mecces, what do you expect

It's a spotless place. The crispy chicken burger and double espresso tasted delicious. The staff is very polite.

You actually stand at the McDrive for 10 minutes until you are told that it will take a moment. After that, nothing at all for an eternity.

I was in McDonalds today around 2 p.m. I've never seen such a cheeky employee at the checkout and really disrespectful I was really upset because I wanted to talk to the boss. He was a very nice man but he was really very rude. I explained the situation to him and he understood me straight away I ask that the McDonalds branch in Ludwigshafen Mannheimerstrasse hire employees where they want to work and are friendly. What I experienced today is something I have never experienced in my life This McDonald's has been singing low for about 6 months, previously there were top employees, now cheeky 20 year olds who have no respect for customers who pay money I will never eat there again if I want to go to McDonalds on Bruchwisenstrasse or in Rheingönheim The employees there are really nice

Just picked up food at the drive-thru. The employee was then approached with the wrong drink. Since my father-in-law is diabetic, he ordered Zero and gets regular Coke!! The employee then said, “And now? In a tone that is disrespectful. And Zack very unfriendly.

Average. There are far better McDonslds outlets, but for lack of replacement it's acceptable. Food didn't taste good. It wasn't spoiled, but unfortunately it wasn't far from it. Employees were all overwhelmed, and during the time we spent there, every order was complained about because the orders were incomplete or incorrectly put together. Too bad.

Not the best McDonald's, but I still like going here. In addition, there is hardly any waiting time here, and some of the staff are even friendly

Outrageous! Officially open until 1 a.m. but only the drive in. After they watched us calmly as we ordered and paid at the terminal (11:59 p.m. 2 grams of chai latte and a burger) they suddenly said that there was no more chai and that they were closed have. We were offered (after loud protests) 2 grams of coffee as a replacement, which was half the price! There was no money back either! No recommendation

I recently ordered from McDonald's via their delivery service and unfortunately the experience was extremely disappointing. The food arrived incomplete - several items were simply missing. When I called customer service to report the problem, I was rudely told there was nothing they could do. Instead, I should order again, but pay the minimum order value of €10 + service and delivery costs, just so that they would then deliver the missing food to me. This is completely unacceptable! Instead of correcting the error, I was given an outrageous offer that would have only meant additional hassle and expense for me. This type of customer service is absolutely disappointing and not what you would expect from such a large chain. Customer friendliness and problem-solving skills definitely look different. I will think twice before ordering from here in the future!

All protective measures were adhered to, as only the Mc Drive is open....always a visit... It's been a long time since it was just great (9/2024)

The food isn't bad, the coffee is good, but the beeping noises always make me happy to be able to go out again. I don't envy those who have to work there, I think I would go crazy under the stress. We ordered food or coffee to go.

A clean McDonalds, fast staff This is a good restaurant for McDonalds

When I ordered I had to wait at least 15 minutes for the food and I also had a hair in the net potatoes. Never again here in Ludwigshafen! The food was also cold.

Food as usual, nicely decorated and clean too. Cozy coffee corner and the play castle for children is also great.

Staff nice, modern, fast. Air conditioning works

Ordered breakfast online and already paid for it. Then the door won't be open for another hour because of work. So money just gone. Some employees are also unfriendly. Otherwise, eat everywhere as usual.

McDonald's is now offering to leave out or add ingredients for citizens. (lettuce, cucumber, etc.) Unfortunately, the staff didn't get the message; despite entering it correctly, the wrong delivery was made, only noticed at home and the children didn't eat it. Very annoying.

Food is okay for a McDonald's branch, only the hygienic condition of the disabled toilet is a disaster. I went in with a wheelchair after I had to wait more than 10 minutes for the key. If I had to really push, it would have been a mess, and then I almost got stuck with my e-wheelchair, so catastrophe to the power of 30. This branch should learn to clean. I suggest a basic course in cleaning products and cleaning!!!

They give frozen yoghurt instead of McSundae and then claim that they ordered frozen, and the woman at the checkout is also very unfriendly!!! Ordered McDrive 8/11, 1:15 p.m

At the counter they didn't understand the staff, they asked three times and then put the wrong thing in the packaging. A pity…

Issued online as open. Ordering and paying in the app is also possible only to be told after 15 minutes of waiting in the MCDrive after knocking on the window that it is closed and you can't do anything now...

Unfortunately, I have found that the person in charge of this business cannot deal correctly with his employees, I am happy to give the service a full 5 ⭐ regardless of the managing director/responsible person, as mentioned. (He) very impatient and very nervous towards "friend and helper" we hereby recommend that guests be a little careful! Best regards Osman Ayvaz 911

I'm not a fan of fast food and I was there with my grandson.

Bottomless! Simply closed the lobby even though it should still be open. Repeated event...

I was just there and wanted something to eat...then the woman asked me if I had already ordered..I answered no and she directed me to the strange machines that would be easier...I suffer from an anxiety disorder and I'm happy if I can order simple ones at the checkout as always...I left without saying anything...I won't be coming back

Mac does nothing special, it helps

Unfortunately there was no ice cream. I don't buy the myth that the ice cream machine is defective. You're just too careful to clean the machine. Next time it will be 5 stars again when I get my beloved soft ice cream.

The food is completely shredded and it feels like it takes 5 years to eat

Fries super hot straight from the deep fryer! That's how it has to be! Fish burger was delicious, unfortunately Cola had no ice. There was no drinks machine.

Unfriendly staff, so you immediately lose your appetite. When I asked whether the item I ordered was actually vegan, I received a shrug of the shoulders and a listless “I have no idea”. The employee then walked away and simply left me with the item - which was NOT vegan, by the way. It turned out that the item wasn't vegan after all when I asked another employee, who was just as unfriendly. They took away the non-vegan item without comment, slapped the vegan one on the counter and that was it. Not even a friendly smile - by the way, that doesn't cost ANYTHING... you could perhaps tell the employees there.

I've ordered takeaway here several times and most of the time the order was incorrect. That's what you should expect when you've paid for it.

There was paper deep in the burger... Update new pictures because we gave it another chance. Unfortunately still bad.

A good McDonalds... there are very big differences and it is one of the good ones...

This branch is really disappointing at the moment .. orders taken are processed incorrectly .. food (especially the fries) ice cold and lumpy .. the burgers were just thrown into the boxes...

Redesigned McDonald's with ordering terminals. A delivery service of the order to the table is also offered here.

Replace the incompetent staff once. Even if there is an older employee behind the counter, work is intentionally slower and more comfortable. The food is then correspondingly cold and inedible. As soon as the employee is no longer there, the open orders can be processed quickly and the food is still warm. The disabled parking space alone is constantly used by delivery cars or employees who want to park there. The parking spaces should be better signposted.

Everything was okay but what was better was the shift leader

The MC Donalds in Ludwigshafen is perfect, the tables, the toilet, the floor are clean, the cleaning lady came from me, a very good one ///////food is still hot ////here in Idar Oberstein there are only complaints, that's very sad 😢 😢 😢

The quality of the food is constantly decreasing at all McDonald's. The burgers look like they've been flattened. The rolls didn't used to be so crunchy. A pity.

The employees here are extremely unfriendly, almost all employees are incompetent and they also argue among themselves in front of the customers! The food, for example the fries, is almost always cold and when asked you react very annoyed. Overall poor mcess.

Classic food, which unfortunately has been waiting for a very long time..

Forgot to give me the glass of Coca-Cola, they always forget something.......🙄😐

Extremely slow and unmotivated staff

Picobello clean! No floor that has stuck! Food was warm, so everything was absolutely fine! The service was also very friendly and accommodating!

One has the feeling that the good service is wearing off a bit.

Mc Smart menu only costs €6.29 here WHY ?????and hamburgers were cold and without onions

Air conditioning set too cold...

The burger came quickly and tasted as expected. Equipment is typical MC D. Since the street runs close to the restaurant, the noise outside was annoying. I would go again

The staff is very nice. Unfortunately, something is always missing from my orders. Unfortunately, the prices are now steep.

The outside tables are never clean. Every time I come I have to clean my table and chair

I ordered online for pickup. When I got to the drive counter, no one responded. After 5 minutes I drove up to the counter to check. I saw an employee there, but he didn't think it was necessary to pay attention to me. Only after honking several times did he open the window and tell me it was closed because of the time change. Mind you the clock changes at 3 and I was on the drive at 1am. Regular opening hours are until 2 a.m.

The last shop waited 28 minutes and didn't get any food. The manager is a cocky guy who calls you Habibi. I got my money back and will forward the case to McDonald's headquarters. 0 points would be appropriate. Never again in these places. Fast food that doesn't make me laugh.

So the very last thing is standing in MC Drive for 20 minutes even though there are only three cars in front of me and when I drove away I saw that there was only one vehicle at the exit counter. If there weren't other cars behind me I would have backed out again

Drive. Patties are getting bigger and burgers are getting smaller, carelessly prepared, usually cold and mushy, fries are never fresh and crispy, and something is usually forgotten to pack. Unfortunately

FOR OLD PEOPLE DON'T HAVE A CELL PHONE CAN'T CALL ANYTHING WITH HADYS WITH APS EVERYTHING IS NOT GOOD DIGITALLY?

The last one. I'll never order from there again. The food never arrived. But it can be debited from the card.

Ordered via Lieferando. Food arrived ice cold. 2 MC Flury were missing. Packaging totally rubbish. You can't reach anyone on the phone to complain. It's good that we wanted to pay for it with Klarna. So they definitely don't see a cent. Never again !! Absolutely impossible

Baeh for me and I just parked next door!

Mcdrive was really quick. You could hear the microphone and speakers very well. The employee was on point.

Unfortunately you have to give at least one star. This branch deserves NO star. Something is always missing or there is something wrong in the bag. Even if there is no stress because you are alone on the drive. If you complain you will be treated like a fool. I will avoid this branch, there are others.

Rarely have I experienced such unfriendly staff! Clumsy answers and no desire for the job. Absolutely missed job! Service extremely bad!

Employees are rude, very dirty and the ambience is not good either.

We were there today at 1:55 a.m. and the door was already closed even though the opening hours are until 2 a.m.! Then you don’t need any opening hours…

As always, the ice cream machine was apparently broken. But I've also experienced that the employees simply don't want to clean it and say it's defective

Die wirklich schlecht gelaunte Frau mit Kopfhörer hinter der Kasse nahm mein 10Euro Schein nicht an , da sie lächerlich vermutete das dieser gefälscht wäre , andere erwachsenere Mitarbeiter bestätigen das der Geldschein echt sei , sie wollte aber sichtlich aus „trotz“ mir das Essen nicht überreichen . Der 10€ Schein war natürlich echt . Fachpersonal es bis zum Mc geschafft und dann trotzdem versagt . Traurig

I selected the dine in option and they bagged everything as takeaway. The burger contents were not all in the buns

Spacious place and fast service

Eigentlich 0 Sterne. Sowieso schlecht und jetzt erst recht Boykott

Ordentlich und sauber. Essen war frisch zubereitet.

Essen wie gewohnt, allerdings das langsamste schnellrestaurant das ich kenne

Ein typisches McDonalds-Restaurant mit den für McDonalds bekannten Gerichten

Selber bestellt, Personal war freundlich, Pommes waren nicht knusprig und haben nach Fisch geschmeckt. Milchshake statt bestellter Vanille, Schokolade. Veggie Burger war ok. Nicht das beste Mal bei McDonalds :-(

Ales war gut ein nettes Personal und es war lecker

Parkplätze liegen gut. Angenehme Atmosphäre. Freies W-Lan. Sehr gute Bedienung. Kurze Wartezeit.