Burger King Ludwigshafen in Ludwigshafen am Rhein

Ordered food online and had it delivered cold. Fries were dry and the sauces were also missing. The burgers were a disaster. A shame for the money. No thanks, never again!

I can only advise against delivery. Food arrives cold and crushed and not for the first time. That was the last time at Burger King

It's an impudence - we don't live that far away from here - so they don't even deliver and when you call them they don't even bother to go to the juice shop

Food has gotten significantly better. The vegetarian burger is also quite okay. Orders via computer terminals and card payment.

Unfortunately I can't say anything positive either. The food was carelessly packed in a bag. Normal menus including kids menus are all mixed up. The toy was out of date. The food and the fries were lukewarm, if at all. There was very little going on in the branch, but we still had to wait a long time until the food was packed. So it will probably stay with this one visit.

A normal Burger King. Service and benefits like in any other branch. Absolutely nothing special and okay for a short stop.

So far the worst Burger King I've visited. Food cold, wait in the food drinks piss warm. Service just sucks. Tables completely dirty and just unclean.

What kind of juice shop is this anyway?

No service dirty tables small branch no go was the worst Burger King Qas I have visited so far.

Delivery service is extremely poor and the atmosphere on site was really anti-social. Nevertheless, the food tastes really good.

I will never order there again, I've been waiting for my order for an hour and it was supposed to be there at 5:01 p.m. and I waited until 6 p.m. and tried to call but no one answered. Very, very bad store

So the supplier is completely unnecessary, I have no idea what you're paying him for, but apparently not to do his job. You order food for work (write it down in the info) and this complete idiot can't manage to bring the food to you? What do I pay delivery fees for if the delivery person wants me to meet him for 5 minutes to pick up the food? I explained 3 times on the phone that this wasn't possible and he calls every 5 minutes and demands this... Conclusion: I won't order Burger King again!

I know it's Ludwigshafen but even here you deserve a better BurgerKing! No action, takes forever and there are no burgers.

A catastrophe, we ordered at 6:30 p.m. Food arrived here at 8:40 p.m. never had the phone again, no one reached anything like that doesn't work at all, the messenger came, I told Mom, I checked once, they were cold but really cold, he told me he had 3 people still delivered food, I didn't accept it, I can't reach anyone by phone, no star is usually given

One Piece promotion without t-shirts because they are supposedly sold out. A stack of T-shirts is then put away in front of the customers. That doesn't work at all.

Food is quite ok, like in other BKs… What I can't stand is when the most expensive burger is simply missing from the order. And then no one even answers the phone... as you can see from the screenshot, I tried it "a few times"... I won't be ordering here again and can't recommend it to anyone. If only on site!

Absolute juice shop. 30 minutes in the drive in only to realize that half of the order was missing. Of course no one can be reached by phone.

Ordered normal Big King Menu. Then you get the burger in the picture - without cheese. Probably still there. But where is the love in the burger. A tragedy. Paying for it was quick and the food was there after 1 minute. I'll be gone again quickly too.

Just a small note, otherwise it's okay

If you are in Ludwigshafen and are hungry, it is better to drive 300m further to McDonalds. Taste 0, burger was soggy, Coke tastes like water. And everything was cold. Not recommended

One or two staff members leave something to be desired...but otherwise everything is okay.

The burgers are mostly cold, the preparation is okay, but the worst thing is the drinks, they are never carbonated and taste stale. Finally buy carbon dioxide, we'll pay for it!

Pretty bad delivery. I received food that I had NOT ordered and things that I had ordered were missing. Very very bad delivery, I really wouldn't recommend it anymore. And when trying to reach the store, NO ONE answers, probably because they know their mistake

More than 1 star is really not possible

The store is clean and modern, and the drive-in is usually well attended.

Terrible. The burgers are not served well. The Danish king is crispy chicken with mayo and costs €3. Picture follows

I've been waiting in front of the door for 14 minutes and it's not opening

Eating too late isn't the only thing that tastes good when it comes to long chicken

This Burger King is a complete disgrace for the entire chain! They never have everything that is offered as standard, you just get ripped off because you forget! And the food quality isn't even close to Burger King standards. Just stay away!

Both King Junior Meals had no “fruit squeeze” or desired juice and my cheeseburger was only lukewarm.

Very incompetent. I chose extra iceberg lettuce on my burger. When I get home I see that there is no one there. And I paid extra money. The patty is completely burnt and not edible. It is completely deep black. The people hanging around the area are a bit questionable.

I regret not taking photos of the food! A disaster! If you want to throw your money in the trash, go ahead! I won't even talk about the drinks

Ordered a burger and it arrived at the specified time, but the meat wasn't ok. Totally burnt black at the edges. Coke was good Not recommended

The soap was empty and the cleanliness of the toilets left a lot to be desired. When I asked the employee about it, she reacted annoyed. On the positive side, the food is okay and the shop has also been renovated.

Simply terminate your new long employee...

I never received my order that I ordered and paid for at the counter. I've never experienced anything like that. It probably happens more often, as I've been told.

There was a terrible smell of weed during my stay. Very dirty and untidy in general. Straws, chip wrappers and burger wrappers were scattered across the floor throughout the “restaurant”. There were leftover food and garbage on the tables and seats. Tray returns were not possible because everything was overfull and the trays were already stacking up. Cola was very warm and tasted absolutely nothing like cola. The counter didn't print out a receipt, and I didn't get a receipt at the checkout either. There were also errors when ordering. The order was not issued correctly. Very long waiting time even though there was little going on… All in all, not highly recommended. Improvements should be made here to enable customers to have a better stay.

The employees are brutally disrespectful and do not show good behavior towards the customers (the female employees) Addendum September 2024: Burgers are incorrectly topped

Been there yesterday. Pretty busy for 12:30 a.m. People were constantly coming in and out. Employees totally overwhelmed and worst of all, all drinks were warmer than room temperature and non-carbonated, there were no ice cubes either. Everyone complained and the only reaction from the saleswoman was: “That’s just the way it is now. “ Burgers and fries weren't exactly fresh either and certainly weren't. The drink was warmer.

The toilets are extremely dirty, urinal full of urine which overflows onto the floor. No soap to clean your hands. The TV terminal to see the arrived orders does not work, the waitress says nothing, it is up to you to open the bags and see if it is your order. Certainly the worst in Germany, this burger king Extremely unfriendly cashier

I never get a fork for the chilli cheese fries, the ice cream machine is always broken, and something is almost always missing from the order. I prefer to go to McDonald's because there's never anything missing

The staff was very nice, but the terminal for ordering was poor, it wasn't possible to pay with a card and you couldn't order drinks without ice The employee then did it, as I said, very nicely

Unfortunately 1 star is too much. I would prefer to give 0 stars. The fries were dry and cold, the lettuce in the burger was brown and not fresh, and the worst thing I found was the long, pointed, hard bone in my daughter's nugget that she just spat out. This store is a disaster!!!

Warm non-carbonated drinks. The fryer fat needed to be changed and the fries were cold and soggy. This is the third time. We're not going there anymore!

Burger King as you know it. Food was and hot. Staff friendly and competent. Prices are now extremely high, but that is no different with the competition.

Nicht sauber. Tische alle dreckig, die Bildschirme zum bestellen, kaum einsehbar vor lauter Dreck. Hat wohl seit die Bildschirme aufgebaut wurden, noch nie jemand drübergewischt. Obwohl Personal einfach rumsteht und wartet bis Kunden kommen. Mit einem Lappen über die Tische und Bildschirme wischen würde schon etwas helfen. Aber alles in allem, nicht gut dieser BK

Extra requests are never taken into account, so always say something extra 😀

I ordered Big King XXL and paid €1 extra for bacon. Strangely, bacon is marked on the packaging but there is no bacon to be found anywhere on the burger. You should be ashamed, it's not difficult.

The biggest mistake you can make is ordering Huansöns from the rotz store

The location was well chosen by the Burger King chain right next to a Lidl and in front of a McDonald's right on an exit on the A650. High praise for that because it is easily accessible for pedestrians and by car due to Corona, although sometimes longer Waiting times but otherwise great and friendly staff My fiancée and I were there yesterday on August 12th, 2024 for ages. All I can say is disaster. Keep the door closed because of the air conditioning, good joke, the thing was probably broken or so at 11 o'clock you should have the shop at least superficially clean but that wasn't the only thing to eat 2 long chickens that were almost drowned in mayonnaise there was hardly any lettuce on them like they were slapped together by a 5 year old sorry but that's the way it was but that still wasn't the case The top number, I am a wheelchair user and had to go to the toilet. There was still the previous person's feces floating around. Of course I complained to the staff. Oh, we're sorry, people. You had 5 customers who were eating and two of them were standing behind the counter and having a coffee party stopped instead of going through to wipe the tables inside and out, what's the nonsense

I just waited 1 hour and 36 minutes to place my order... I don't know if it's the driver or the staff... If you like collapsed lukewarm food, feel free to order here.. The store is understaffed and doesn't really have qualified/friendly employees... I definitely won't eat there again, let alone order anything. July 21, 2019 I just ordered and didn't get a receipt and a whole menu is missing... so you've made a mistake for yourself. I won't be coming to eat anymore, I'd rather go to McDonald's! 08/11/23 New burgers are here and the report about Burger King should actually change something... But not here, except that the onion fish were hot... The burger with the nachos on it would be a great burger if the nachos were on it 😂😂😂 dude, that's not normal... finally give the shop 50 meters away is a shop that at least adheres to the standards for topping burgers!!! Aug 12, 2024 There has been renovation here and something has been done to the employees. The food is hot... we were very surprised when we came here today after the renovation to try it... I think it's worth coming back... Please leave it at that and the guests will come back

The burgers used to be a little better. The fries are crispy as ever. It's a shame that the outside area seems a bit shabby

Should have read the reviews beforehand, ordered online and said delivery time was 40 minutes. I've been waiting for food for 2 hours on a Wednesday evening. I've never experienced anything so dirty. Luckily I didn't pay beforehand. Burger King Ludwigshafen is really the worst thing you can do to yourself. I don't think anyone will come there anymore. Nobody answers the phone anyway. In terms of character, the managing director must be the last A....... There is no other way to explain it. It works for everyone else.

Unkempt, sluggish staff, half of the products were ready to be sold out, we canceled the order immediately, never again.. a shame for Burger King, bad service!

Why can't you easily pre-order burgers using the Burger King app, then pay online via PayPal and then pick them up in person at Burger King? This is also possible at McDonalds.

I ordered food online and a delivery time of 1 hour. Receive ! Which is absolutely fine. After about 2 hours. I tried desperately to reach someone in the branch! Unfortunately without success ! The food was already paid for online and has not been delivered!

Where is the best place to start to describe our experience? The drinks were not only warm, but tasted like they were stale and without carbonation, the fries were inedible when they were ice cold, they also served the burger incorrectly, you couldn't sit inside Since it was 35 degrees or more, the quality wasn't right front and back, the lady at the checkout was listless, perhaps understaffed, but there was nothing going on where we were.

They are understaffed and overwhelmed in all respects, if you feel like waiting for ages, have fun.

Unfriendly staff Disrespectful As long as employees like this are there, I will never go to you again. Looking at these faces where you don't have to work to put up with something like that, you have to be really nervous. I'm usually a regular customer and always order food over 40 euros and today it arrived. It was a young man and a young lady. As long as they work there I will never go to you again. I hope everyone will read this text.

Anyone who still goes there has themselves to blame. The last shop

It seems that the staff doesn't know how to read the receipt and forgets to give you 2 products, actually 3. And when you tell her she contradicts you and speaks very badly, it's like it's your fault , because she doesn't know what to read from the receipt. It's the worst restaurant I can never eat at again

Clean , fast food service , people are polite , well upkept toilets I can say this burger king is amazing , really satisifed with the service and food. Only complaint is that i couldnt use my cupons on the ordering screed and i don't know why Would love more burger kings over mcdonalds

Unfortunately, it's also insufficient on my part. Staff was understaffed. Waited a long time for food. Cola was still warm, fries were cold and unsalted. Something needs to change here. The lady at the checkout was nice though.

Machines not working. You can't order at the checkout either...

I wouldn't give a star at all. Ordered 11:46 Delivered at 13:10 (Osmani) The food was cold and sappy, the drivers, a black woman, were very cheeky and impudent. They don't answer the phone either, which is why a phone number is needed.

Machines don't work, employees are incompetent and simply not recommended

Waited 15 minutes for cold food No nuggets And staff who barely speak German Was the last time in this burger king

We were there as a family. Unfortunately you have to give one star. The restaurant was dirty, especially the tables were very sticky. Unfortunately, Curley Fries are empty - the idea of ​​asking or giving them fries didn't occur to us. Only after we inquired where the fries were, we were told accusingly that Curley Fries had been empty for 3 days. She then reluctantly handed over the fries. We also got one too few drinks and also a burger. The lady was visibly annoyed. This Burger King will definitely never see us again. It doesn't work that way.

The food is mostly freshly prepared and always hot and tasty. Unfortunately, the drinks (Fanta, Cola or Sprite) are always non-carbonated and warm! Despite ice cubes.

So I couldn't give one star if I did this. We waited 20 minutes for our food even though we were the only ones in the store. Then my order was mixed up with my friend's. My friend's food was cold. The cup was messed up and the order was wrong. My burgers were cold, the fries were not salted and the churros were completely flat packed. I think that was the worst bk I've ever been to.

That was the last time I had anything delivered to this store. The fries were totally old and various things were missing and no one answered the phone. Leure don't go to this store to get something or have it delivered

The store is totally overwhelmed. There are actually enough employees. Despite everything, it takes longer to get a meal than if you went to a restaurant. When you order, you are never asked whether mayo or ketchup. Despite asking, you don't get an order form with the argument that she has it on your radar. Well, after a long wait, the food finally arrived. Ultimately you can do it, but with time.

Ordered via delivery. Supplier was in a hurry. Only half delivered but full price charged. No one responded to calls after 30 minutes and we gave up. Would never order again. I've never seen such bad customer service. Mistakes can happen but you should also have the opportunity to fix them. Wasn't possible...

Ordered 2 whoppers. Got 3 whoppers. Nothing with: Whopper®MANIA starts today at Burger King®: Every Tuesday, guests receive a second Whopper® free of charge for every Whopper® purchased - of course also in the plant-based version. The promotion runs from June 18 to July 29, 2024 at all participating Burger King® restaurants. Only 1 extra Whopper per person. - Intercom system scrap - Employees were present - Food stayed inside

Ordered food for 40 euros and only half of the items we ordered arrived. Any way to get my order didn't work and now I wasted 20 euros

The food is good. The prices are not high. Fast service. There are toilets. There is WiFi. Parking. Everything is good.

I ordered 2x fries through Lieferando, 1x Wopper, 1x Bacon King and what is delivered: 2 longchicken, 2 crispichicken and 1x fries, thanks for nothing, we don't eat the chicken, no one answers the phone or you are pushed away

The burgers tasted bad, like smoke and burnt but they were not burnt. The hot drinks were not iced. The service was bad, I ordered through the self-service machines but when the food was delivered, they didn't call my number (the place wasn't that full, so it wasn't because they were pressured by customers); the food sat there until I decided to take it because it looked like my order and no one else was taking it. Generally, I prefer to eat at Burger King but this particular one did not satisfy me.

Dreck's shop can't even count to three

Very nice young woman in the drive in

The biggest Huan children who work there Every time something is missing, no one answers & NOTHING, I'll be there soon & will expose the store & the employees & post it on my TikTok account (230k followers) :) everyone should see the faces of such Nalets. The drivers are correct.

I've been waiting for my order for 3 hours now, I don't think it's coming anymore..

I ordered 2 ice creams and iced tea has been waiting for more than an hour. Do you make Ben & Jerry's yourself? Or do you buy it quickly at the airport, what's wrong with you, the star is just so I can post you're a zero

That's how the food was delivered, the meat tasted catastrophic, completely different to the local... Citizens like fries were cold, fries also tasted different, disgusting and I paid almost €30 for that and threw the food in the bin 😡

Very nice and helpful employees

Long chilli cheese was disgusting

I've been there for a year and they always give me rotten soft drinks warm like tea

No ice cubes, you get a stomach ache because of drinks👎🏼

I waited over 20 minutes for a simple menu. More than in a restaurant... the food was good instead.

Dirty place, the machines don't accept coupons, the employees don't take your order, are rude and end up ignoring you. This is my third time here and I leave the store without eating. This shouldn't be the case and is unprofessional. For such a big chain like BK, that's really outrageous. Another fast food chain would do better in a place like this, the FAST would also be more visible than theirs. And to the workers, if you don't feel like working, stay at home.

All the stars are too much for such filth! Drink was warm and when you ask if there is cold or ice cubes you get insulted stupidly by a small child who thinks he is the boss I have never seen anything so disrespectful then he insults and at the end of the order he just throws the things there of ice and stuff like that, everything fell out! Never again!!!!!

Disappointing. Or to put it another way, simply for the butt. Too bad. Cleanliness and management are lacking in this branch. The toilet was under water because the sink seemed to be blocked. Apparently no one here in the branch can clear and wipe tables. There is another way...

After a long time we wanted to eat something “healthy” again and were disappointed! Food cold and salty. The nuggets were forgotten, which unfortunately I only noticed when I got home. Next time McDonald's!

Too long of a wait, unfriendly employees.

So we wanted to get something quick to eat in the evening and try out Burger King. We downloaded the app and noticed that you couldn't order through it (that's why you could at MC) then we went to the restaurant and went to one of those ordering terminals Gone these devices are so poorly made as if Burgerking had gotten some child to please program the thing. At the beginning we tried to scan QR codes vouchers but this scanner was so poorly built that you had to wave around with your cell phone for 3 minutes until it got it Voucher accepted then we first put a few things in (there are always several back arrows on the device) then we wanted to go back to the menu selection but when you press there the ENTIRE ORDER WAS DELETED and with the QR code scanner it did It took 15 minutes to redeem the vouchers, after half an hour we were finally able to complete the order, then we had to wait another 15 minutes for the food and were finally able to leave, so it took us 50 minutes to order the food. I can't recommend it unless you go the cash register and ordered there the food tasted so mediocre...(MC is better in my opinion)

As a fellow citizen of the country you feel more like you are in Turkey and not with the warmth of the country there, but rather as a German you feel discriminated against and ignored! You can't understand a word in German here either.

Be careful with drive-thru orders! The last three times the change hasn't been right! Each time for the benefit of the store's cash register, each time under the euro limit (so that it isn't so noticeable?), but each time 10 to 50 cents. When it comes to the accumulation, I no longer believe in coincidence, but in self-authorized improvement of hourly wages. Just pay appropriately or have the pacifier calculated at the counter!

Simi the trainee very good service, a very nice person

Drinks warm and non-carbonated 🤢 finger-thick onion on the burger 😩

Despite it being busy, I received friendly and quick service.