Apart from the fact that you get 2 wrong burgers and not enough change, it would be great if the employees spoke German and didn't look at you like a confused car.
Furthermore, employees should know what is currently on offer. It can't be that you ask about burger X and get information about burger y. German language difficult language
My favorite coupon, the 20-pack factory farming suitcase with fries and cola, has become 1 euro more expensive, Naughty. And I want the Shaker Fries again
The MC Kall employees should go here for training.
Although the store is always full, it is clean.
The staff is friendly and table service is also very busy.
Food is fresh.
One star was deducted because the burgers were cold. Even the cheese doesn't melt. Seems to be an MC problem.
I'll try it a few more times. If it doesn't change then I will stay away from MC.
I am extremely disappointed with your service. I placed my order at 5:42 p.m. and waited over two hours for it - and never received it.
It was only after three hours that the amount was finally refunded to me. This is completely unacceptable for a company like McDonald’s.
A telephone contact was also unsuccessful - no help, no clarity. I lost time, nerves and money - all without any contribution from you.
I expect a response and appropriate compensation for this inconvenience. Dealing with customers like this is simply not acceptable.
Respect. The burger at Burger King was great because it was fresh. The terrace was inviting, and the restrooms were top-notch.
Nothing to complain about.
Beware of this place! A disaster in yellow and red – McDonald's Schönebeck is an outrage!
Anyone who has used the McDonald's drive-thru in Schönebeck in the last six months should prepare for the worst: constantly forgetting items! I've placed my order here several times, paid a high price, and then realized at home or on the way that something crucial was missing. It's not only annoying, but simply outrageous to pay for something you never received! Absolute incompetence and a lack of care seem to be the order of the day here.
After the drive-thru has driven me to distraction several times, I thought today I'd try my luck in the restaurant so I could check my order on the spot.
What a naive thought! I specifically ordered a burger WITHOUT cheese. What did I get? A burger with DOUBLE cheese! Not only is this the exact opposite of my order, but it demonstrates a complete disregard for customer requests and a shocking lack of attention from the staff.
It's unbelievable that a restaurant in such a chain can't manage to execute the simplest orders correctly. The work is either sloppy or there's a complete lack of concern for paying customers.
Conclusion: Anyone who values their time, money, and nerves should steer clear of McDonald's in Schönebeck! The constant errors, the disregard for special requests, and the obvious inability to perform basic tasks are absolutely unacceptable. This place seems to have completely lost the concept of customer service and quality control. A solid 6 – put it down! Something urgently needs to change here, otherwise customers will rightfully stay away!
Best regards, M. Richter
Unfortunately, things have deteriorated significantly in recent years.
There is nothing left for children except an old slide...
Food is sometimes good and fresh. Some of the nuggets also taste like fish.
Cucumbers hang on the ceilings and walls.