McDonald's in Aldenhoven

Big mäc was cold and literally fell apart...

As always for the small appetite, but it's getting more and more expensive. Small fries 🍟 €3.19 hefty

Food is okay, unfortunately the free tables were very dirty

Made a quick stop with our little grandson and picked up the junior bag.... He only bit into the burger once... but he loves the fries... and the squeezer... 😂😄👍

Ordered 2 cheeseburgers without pickle to take away. The first time I took a bite I noticed there were no onions on it. Not on the second one either. I came in again to point this out. I was supposed to show the burgers to the service woman. One had two onion pieces measuring 1*1mm on it. She said: there are onions on it. I said no, you couldn't really say that. Annoyed, she asked me if I wanted two new ones, to which I said yes. I went out with the two new ones, the first one corresponded to my order, the second one had no onions again. But I had to move on, so I didn't go in again. Three quarters of an hour after eating it, I started having stomach cramps that I haven't had in such severity for a long time...

Dogs are “forbidden”. After the statement we went to the competition. They were friendlier and dogs were allowed

Very well organized compared to Viersen a few weeks ago. The places could only be cleaned more regularly

It's just disgusting how the students who work there are treated there. After being told to speak to them differently, they are all people... I was contacted as a customer and left... never again

DANGER: Check the temperature of the fries immediately. Once you leave the MC Drive, you'll be annoyed about cold fries later.

Unfortunately, the waitress didn't understand the order exactly. Otherwise a clean place and quick service.

10/27/24 11:00 p.m The employee at the drive in (Mr. Kim) was extremely unfriendly and loud towards me and my passenger. I calmly asked him for information about the coupons, whereupon Mr. Kim became extremely loud towards us. We decided not to do that and simply ordered two bigmacs. While we were talking to him he started taking other orders, then we got in touch and asked what that was about and the answer we got was that he raised his voice and appeared doesn't want to serve us and to whom we should go away (to put it nicely). I will not recommend your business if this is how customers are treated and the general staff behaves like this towards the guests. Kind regards

Simply good, if you want a quick meal, then at least McDonald's is always open.

Forgot the mayo twice in a row when driving in, super annoying but otherwise the food is ok, the McDonald's on Jülicher Str in AC always has fresh food

They're too stupid for anything. Give the wrong price, something is missing every time. 4 menus 1 drink? And then they want to call the police because they tell them something is wrong. I'd better go and get some cold food in Eschweiler

Lukewarm food and very unfriendly staff. The whole store is incredibly dirty. And then there isn't even soap in the toilet to wash away the worst disgust.

Loveless food from skilled workers, burgers are made without gloves, looks like a mess, just mangy.

Ordered there 3 times, something was missing 3 times. Not just a sauce or a fry, but 20 nuggets, a burger and a complete menu (!) I won't try it again

The fries are bad, your burger looks like it was thrown in the container and thrown to the other side and everything is thrown into your take away bag. Besides that, it all tastes like shit, it was really just disgusting. And if you think you will get straws for your drinks, don't assume so because you won't get them and they don't have all the ice cream and milkshakes. I threw everything away, including the drinks, because the staff looked unkempt and I was afraid I might get food poisoning or some other illness. So I recommend you grab a McDonald's next.

Far too long waiting time for a small order, rudeness, staff standing around even though orders are open, no air conditioning so very stuffy, the smell is also unbearable, food is served cold and thrown together!

The service was very unfriendly, oh

The staff is underground! New faces every time and everyone surpasses their predecessors in being bad! There doesn't seem to be any training and looking over the new guy's shoulder!!!

Last time very long waiting time.

Very dirty, no sweeping or wiping of tables. Order incorrect. If you talk to the employees about it, they talk out of it and assume that you ordered wrongly.

Nice servers and the food usually comes very quickly. You barely wait 5 minutes and the food is already there.

The entire restaurant is incredibly dirty and littered, regardless of whether you are outside, inside or in the toilet. Everything sticks and is full of dirt, leftover food and garbage. Simply unbelievably disgusting! The fries are soaked in fat.

Wir sind um 1:30 Uhr von einer Reise zurück gekehrt und waren froh noch etwas Essen zu können. Als wir das Restaurant betraten, bemerkte ich die vielen Schuh Abdrücke und ich rutschte mit meinen Schuhen aus. Der Boden war dermaßen fettig, dass dies schon eine Gefahrenzone war. Des Weiteren gab es kaum ein Tisch und Sitzgelegenheiten die nicht schmierig und sauber waren. Auf der Toilette sah es nicht anders. Der Boden fettig, Müll lag überall herum, die Toiletten waren sehr verschmutz und das Toilettenpapier lag auf dem Boden. Wir waren schon öfter da, aber diese Situation war echt die Sitze vom Eisberg.

As for the regular food, the service is good but the cleanliness is terrible, there is a bad smell in the bathrooms and the place smells like children's urine, there are a lot of flies, the floor is slippery because of the oil of the place, that's why I give one star

Spent an incredible 30 minutes on Mc-Drive last night, even though there weren't many cars in front of us. The order was taken really slowly. Putting the order together at the same pace and still received the wrong drink! When we wanted to redeem a total of 3 voucher codes, we were informed that only two were possible per car. Suggested solution: I could queue up again after the drive order or place the order “inside” to redeem another voucher. No thanks!!

As always, something was missing from the order. Nothing has changed. Things weren't there in the order

Opening times do not match Google entry!!!

We sneaked out at night to go to Mecces, were there at 1 a.m. and were sent away even though it says everywhere that they don't close until 2. We were disappointed and hungry :(

I wanted to go there at 1 a.m., stayed up until 2 a.m., the spastis sent me away because they said it was closed. Is something like that legal...

I sneaked out at night so that I would arrive at 1 a.m. (on Google and at the entrance it says they're open until 2) and was sent away...

Boss fresh from hell, you're banned from the house because you miss a balloon pop, you're also discriminated against because you have a different skin color

You order at the drive-thru. The wrong ice cream is handed out. You make the employee aware of this and you can tell from their facial expressions that they don't want to have the conversation. You see that there is a snake behind you and you let it go. You drive home because you don't want to get in the way of the other guests. At home noticed that 1/4 of the order was forgotten. Sure, you should check the delivery. However, the staff should also be trained to take the order correctly, check it themselves and issue it correctly.

Sadly the burger was too salty and the cappucino was too strong. We also noticed a lot of flies in the restaurant.

The restaurant was clean and the employees were friendly. The food was ready quickly and still hot. There is also a McCafé here.

just as we expect an Mc. Clean, food of the usual quality. sufficient parking spaces, a drive in, small outdoor area

Horror, just horror, they cheated me out of one cheeseburger, and they were also unhappy. The staff was terrible.

The worst MC I know. Basically never eat hot. The compilation also seems to be very lackluster. Sauce hangs on one side of the burger, the other side stays dry. The shop itself is, to put it simply, filthy. You just have to look at the entrance floor. Clean is different. You really get stuck. In the work area, which can be seen, there are leftover food scattered on the floor. Lift ,? A quick sweep? Puppy cake. McDonald's itself is not interested, a complaint was dismissed. Save your money and go somewhere else. (Würselen MC, they actually know hot dishes).

I don't have a problem with someone smoking. What I have a problem with is when employees smoke outside in front of the customers then go back in behind the counter without washing their hands 😖

Unfortunately, when you pick it up there, something is often missing or the wrong thing is in there!!!

Much better than elsewhere in this format. The speed of serving food, neat and clean, the staff is friendly and honest. The only negative was that there was no paper or hand soap in the women's toilet. Pay attention to such little things. thank you

Op zondagmorgen geweest zaak ging om 9.00 uur open. Even gewacht tot het open ging en dan door mcdrive voor een ontbijtje. Besteld 2 Big morning farmer en 2 mctoast bacon en cheese en 2 cappucino. Even wachten en daar kwam onze bestelling, wij waren de eerste klant deze morgen. De man die onze bestelling had gemaakt was vast en zeker de avond ervoor op een feestje geweest en had niets met ons als eerste klant. Totaal geen fatsoenlijk woord en als hij het in de auto had kunnen gooien had hij dat zeker gedaan Eten en cappucino waren ok. Vriendelijkheid schoot zwaar tekort. Zou hier nooit meer iets kopen dit zijn we niet gewend van mcdonalds.

It's very busy because it's right on the connecting road. Ambience is large and cozy. The meat was very dry and gristly. The service was excellent. There are enough parking spaces available

Sometimes it's good... I understand that mistakes can happen. Unfortunately, these have now become the norm in Aldenhoven. I pre-order my things in the app so that I can personalize them there. But the employees don't seem to be interested in that. Example: The burger's label says "+2 Beef". I get a burger with two patties. Then I complain... and get another burger, right? That’s right, two patties! The shift manager will probably organize another burger for me, with two patties! Hidden camera or what?! When I asked what 1+2 was, they apparently understood what went wrong. Same game with the sauce... no matter what extra you pay, it's always the same amount of sauce. As I said, anything can happen. However, it is now the case that four out of five orders are incorrect. Extremely annoying!

Everything was great, top condition

At 11:30 p.m. it seemed like a good idea to quickly get something to eat after an event in Jülich. Only “quickly” worked. The food wasn't worth the money and on the highway we noticed that a portion 🍟 was missing. The burgers were old and both of our stomachs complained all night. Then it's better to go to bed hungry.

Friendly, nice, clean. Best coffee from McDonald's

A safe option with kids, again there after a long break at this branch. They have turned it totally around and now up to top quality food and service.

Simply perfect on the bike route

You call and are immediately hung up on and if you try again you are threatened with the police then you drive there to order and you are recognized by the voice and you are then treated unfriendly. This has happened several times with the unfriendly person

This is the second time I have been bitterly disappointed in Aldenhoven. If it hadn't been raining so heavily, I would have gone back and brought the food back. The quality of the fries, burgers and nuggets was terribly bad. The food was cold and completely dried out. It's a shame to still sell something like that.

This MC seems to have simply been forgotten for decades during renovations. Staff friendly and tries to maintain the worn out furnishings. Unfortunately there are still too few vegetarian burgers. When it comes to coupons, it's usually just vegetarian nuggets. They're not light years away from Burger King.

The food was simply slapped together so that it fell apart while eating. There was way too much lettuce on the burgers so that half of the lettuce fell down. The chairs in the outside area squeaked and were partly broken The toilet area is full of pee and smells of urine and everything sticks. You could clean it more often, especially when children eat there. The soap dispenser is only held in place by 1 screw and cannot be used. And then there's the matter if the burger sits in the counter area for too long that it is simply warmed up and then sold. We noticed it ourselves today. All in all, McDonald's needed complete training again and someone to monitor that the work was being done properly there and that it is cleaned there.

Simply the best McDonald's I've ever been to but this one employee thinks he's something better 🤣👍

My application is just an average. Depending on the staff, the burgers are thrown together carelessly, ingredients are missing, or they taste really good. The same applies to the service. Therefore the rating range is between 2 and 4 stars.

I don't like going there anymore... the quality has completely deteriorated... I just realized again that my dissatisfaction is justified... My husband's food was no longer fresh and my hot drink wasn't even half full... (not made by machine) and there was no sauce on my cake that was supposed to have chocolate sauce on it... I already know why I only go to Mcs in Würselen... That was my last order in Aldenhoven

11 euros for the menu and then it was wrong Congratulations!!

I would prefer not to give a star but below a minus star. Firstly, the staff was very unfriendly, secondly, the food was very spoiled and it was very unclean and my children still got gastroenteritis there, definitely because of the hygiene they just made me vomit. Never go back there again Health department needs to take a look at it

Great McDonald's with good service and located right on the country road.

Food tastes good, but there are often problems that need to be reported. The toilets are clean.

The salesman insulted me and said that he was calling the police just because I asked if he had nine burgers

Eating spoiled disgusting fries doesn't get any worse than this."

Um Mc Cerca always gets you out of trouble when you go with children.

Hmmm. It seems to be a new Francoiser because I don't see the previous staff there anymore. The menus should be checked on site, because the order and/or quality is often not right. Recently it took three complaints about a menu to get what was ordered. In my opinion, the restaurant is significantly dirtier than it was six months ago.

All burgers are fresh and perfect👌

Music is too loud for me personally, it's just fast food

A McDonalds with a well-known range of delicious menus at affordable prices.

I had a delivery here at 23:00, the staff very professionally and quickly started unloading with me. The restaurant manager should get a raise! Helpful, smiling and rewarded me for unloading with food! It made my evening so much better, and my stomach is very happy now! 5 stars is not enough, I would give more if possible

Guys, preferably 0 stars What's this nonsense, why are they allowed to sell food? Everything is dirty, the staff is unfriendly, they hardly speak German and people, look at the toilet and take a good sniff of that intoxicating smell. I'm feeling so bad. In the future I will read the review BEFORE every visit to a restaurant. Simply extremely bad and really bad.....

Ordered Mc Plant and got meat patty. That was the last time.

Mice and rats run into counters at the drive

The food is very good by McDonald's standards, the staff is very friendly. The toilets are clean and spacious

Severe stomach cramps about 1 hour after eating. Now I am suffering from severe diarrhea. Contaminated shop. I will report it to the health department as soon as the bacteria are detected.

Caution! I was able to observe several mice AND RATS at a back door. An extremely old grease smell blew me away. Food was extremely cold and tasted spoiled. THIS BRANCH IS DIRTY AND DEFINITELY NOT RECOMMENDED!!! The hygiene measures most likely depend on the franchisee. You should definitely avoid this branch, and it is also more expensive than other branches. Never again!

We were told in an incredibly rude manner that we had to order at the terminal and that it was not possible to serve us personally. Then we got back in the car and drove. Significant improvement in service necessary.

The last time I ate there I almost puked just at the drive-in when the window opened, there was a very unpleasant smell, the people who work there are totally unhygienic and the orders are never fresh even though you leave out a few side dishes, it's very sad Service there. So I definitely won't eat there again

The Aldenhoven McDonalds branch is probably the worst thing that has ever happened to the community. Nevertheless, it is a blessing for all the sad souls who want to eat a disgusting cheeseburger behind the tin roof even after midnight. So all in all okay.

Before placing my order, I used the customer toilet. An employee came towards me from the toilet cubicle, went into the kitchen area without washing his hands, grabbed a burger box and went back to his work. Disgusting.

Zoals elke McDonald’s, prima eten voor een snelle hap

Sehr unprofessionell, wie man mit Kunden umgeht

Das Essen ist, MC Donalds typisch, in die Packung geworfen. Appetitlich sieht anders aus. Das Personal ist sehr aufmerksam und freundlich. Der Laden ansich, ist leider klein und ungemütlich. Gerade zu verbaut kann man sagen

Wenn man ohne Zwiebeln bestellt ist der Burger 🍔 frisch

Ein McDonald's halt wie es so viele andere gibt. Nah an der Autobahn gelegen und gerne vor oder nach dem Besuch in Reormond angesteuert. Dieser McDonald gehört zu den saubereren und auch die Tüten sind nicht ganz so lieblos zusammengestopft ;-)..

Am 01.10.21 haben wir gegen 18.20 Uhr über die App eine Bestellung aufgegeben und sind dann sofort in den Drive-In gefahren (Ohne Verzögerung!). Essen angenommen, 2 Minuten nach Hause gefahren, Essen ausgepackt und nicht schlecht gestaunt... Erstens war das Essen EISKALT, nicht mal mehr ansatzweise lauwarm. Nuggets kalt, Pommes kalt und nicht gesalzen, Mc Chicken kalt und aus 2 personalisierten Hamburger Royal mit Käse wurde folgendes... Bestellt war ein Hamburger Royal mit Käse, allerdings ohne Gurken, aber dafür mit 2 Portionen Bacon! Bekommen haben wir 1 Hamburger Royal Käse mit 9 Gurkenscheiben und komplett ohne Bacon in einem Chicken MC-Nuggets-Karton?! Zum anderen war ein Hamburger Royal Käse bestellt, allerdings ohne Zwiebeln. Bekommen haben wir einen Hamburger Royal Käse, mit Zwiebeln, aber komplett OHNE Saucen und ohne Gurken in einem Chicken-Mc-Nuggets Karton (schmeckt besonders gut kalt und furz trocken so ganz ohne Saucen! Wir werden dieses Restaurant in Zukunft meiden, da dies nicht der erste Faupax dieser Art war. Absolut nicht zu empfehlen!

Hallo Leute. Alles sehr warm. Pommes crunchy und nettes Personal.

Mc Drive, lange Wartezeit, sonst mc wie mc

Es ist halt ein McDonalds wie jeder andere auf der Welt dementsprechend mittelmäßig aber besser wäre es wenn man wie in den alten Zeiten 24/7 zu McDonalds gehen könnte weil das waren noch gute Zeiten heutzutage alles irgendwie billig und nichtmehr so genießbar

Einmal und nie wieder. Mein Cheeseburger war alt. Ich hätte meinen Augen vertrauen sollen. Dann würde es mir jetzt nicht so hundeerlend gehen. Wenn man sich die letzten Rezensionen anschaut sollte man den Laden schließen. Dreckige Tische bestätigt Essen ranzig und verderben. Bestätigt Toilette nicht sauber bestätigt. Werde wohl Meldung ans Gesundheitsamt machen.

Nicht so sauber, WC war besonders dreckig 🫤, Toilettenpapier auf dem Boden, Toilette nicht sauber einfach ekelhaft

Die Burger waren kalt und schmeckten alt. Es sollte an der Frische der Produkte gearbeitet werden. Wir sind sehr enttäuscht.

Dienstag der 12 dezember 2023 ca. gegen 9:20 habe ich mein essen bestellt. Die Dame die mich bedient hat war sehr freundlich und äußerst gastorientiert. Mir gings an dem Tag nicht so gut, aber durch ihre freundlichkeit und offene Art, hat sie es tatsächlich geschafft mich aufzuheitern. Eine sehr freundliche Dame, für die ich mir gerne 5 minuten nehme und einen netten Text verfasse. Solche Menschen sollte man loben und schätzen. Gibt es nicht mehr so oft, vorallem nicht in der Gastronomie. 🍀

Katastrophe. Essen war eiskalt. Fleisch schmeckte verdorben.. filial Leitung dazu auch sehr frech. Sehr schmuddelig die Filiale

Absolut bescheidener Service, man wird einfach vor der Kasse stehen gelassen. Sehr schlecht

Tische und Sitze waren nicht sauber. Das Personal war sehr nett. Sauberkeit wäre wünschenswert. Das Essen kühlt sehr schnell ab. Eine Serviette über den Pommes 🍟 wie früher wäre auch wünschenswert.

Am mcdrive liefen extrem grosse Ratten herum. Da hatte ich noch Hoffnung, dass der burger wenigstens schmeckt. Leider war das Fleisch eiskalt und der Käse darauf schon abgespachtelt und neu drauf gelegt. Dazu sehr viel sauce, um das trockene Alte Fleisch zu verstecken. Nie mehr !!! Das Fleisch war definitiv extrem verdorben.

Ein solider Besuch bei McDonald's! Die Bestellung wurde zügig aufgenommen, und das Essen wurde schnell serviert. Die Mitarbeiter waren freundlich und effizient. Die Sauberkeit im Restaurant war in Ordnung. Die Auswahl an Speisen ist typisch für McDonald's, und die bekannten Favoriten haben den erwarteten Geschmack.

Toiletten sind eher schmutzig. Personal ist unfreundlich. Das Essen ist gut.

Wie immer: ein leckeres Vergnügen