McDonald's in München

Disgraceful service, dirty service from midday onwards and no clean service. And where is the branch manager if you want to complain. catastrophe

Very unfriendly staff. Many can hardly speak German

Today I bought a happy meal plus a small fries. When I got home I only saw the happy meal but not the small fries. I wish things get better

if I come in here one more time and there is no disinfectant digga

I recently went to McDonald's and unfortunately I have to say that my visit there was anything but satisfactory. As soon as I entered the restaurant I noticed that the organization at the checkout was chaotic. The staff didn't serve customers in the order they arrived, but seemed to pull people over at random. There was no clear line, which of course led to a lot of frustration in a full restaurant. When I finally placed my order, it took longer than usual to be ready. To my annoyance, my order ended up being given to someone else. When I noticed this and mentioned it to the staff, I was simply answered snidely: "Tough luck." No apology, no attempt to resolve the situation - just a disrespectful and completely unprofessional response. I understand that a busy fast food restaurant can be hectic, but a certain level of politeness and organization should still be a given. This experience significantly clouded my impression of this McDonald's location. It would be desirable for staff to be better trained, both in dealing with customers and in organizing ordering processes

Belina is the best employee 🫶🏻😇👑

Worst Mcdonalds i have eaten taste wise

We were there at lunchtime today and wanted to go back to MC Donald after 5 years. My husband had a Royal Bacon Burger menu and I ordered the MC Rib menu. Mine was really good nice and warm. My husband didn't let the cheese melt and it looked unloving, then the amazing thing happened: there was a long, light hair in the salad or burger. He went there, complained, no apology, nothing got a new one, it also looked very unfinished. What did we then say to ourselves would be enough for the next 5 years...better do it yourself or go to a real burger shop

If you order a breakfast menu, have the coffee made first... the rest is otherwise ice cold... the staff are spoken to and... it doesn't seem to matter... it's a shame then it's better to have a good butter pretzel... the stars are going up .... service has improved by 100%, keep it up

Toilet is not free. Unfortunately there are better places that offer something free

I'm here often. Even though it is usually very busy, you still prepare food quickly and don't mess around. That's why it deserves 5 stars

It's just stupid with all the corona and stuff, otherwise it's fine. What annoys me is that sometimes I get the wrong one and the machines don't work every now and then (as of 2021) What should you eat here if half of the menu isn't there

Dear Germans, a boy comes into your restaurant, 14 years old, short in stature, often wears Crocs or Nikes, please DO NOT LET HIM IN, HE SPENDS HIS MONEY WITHOUT THINKING, thank you for your understanding

Unfortunately, I have had very bad experiences with the employees on almost every visit over the years, which is why I ultimately decided not to visit this McDonald's anymore. I also have the impression that the owner is extremely stingy. You don't get the typical McDonald's experience that made McDonald's successful here. Not recommendable.

Unfortunately one of the worse McDonald's in Munich. Always really busy and overcrowded, it's not always clean and a lot of people just come here without eating/ordering, but to rest after pep shopping. Lots and lots of children and generally very loud. Food is ok as usual at McDonald’s.

Super nice employee. And frozen yogurt ice cream again

Horrible, the juice of all embarrassment! I do not recommend at all!

There was only half a slice of cheese on my Fishmac, the iced tea was lukewarm?! The store was completely stuffy and not air conditioned at all. But the worst thing is the employee at the counter who shouts the issue numbers loudly throughout the store. Why? They are also displayed on the board. Eating there was therefore really unpleasant and not just because of the audience.

After today's trip with the children, I was unfortunately totally disappointed, no matter when you order the food, whether for delivery or on site, something is always missing, whether it's a toy at happy meal or even a citizen. Unfortunately the toilets are very unclean (feces under the sink) which is a total no go for this place. My son urgently needed to go to the toilet and the sight made him very sick. It is clear to us that we will not visit this place again any time soon

First branch that managed to release nuggets with meat instead of plan based nuggets. Congratulations and thanks for nothing

Impossible service. Unfriendly and very provocative. The restaurant was very dirty as well as the toilets. Well, with a staff like that, it's no wonder that this is a knapsack shop

I wandered in here today for a breakfast duo. Coffee is okay but the Franzbrötchen is not complete, a whole third is missing. Next time I'll buy it from the bakery and just a coffee here. It's definitely cheaper and of better quality.

This is the most disgusting McDonald's I've seen in my entire life. The food was terrible, no taste. The place is super dirty, bugs wandering around and can get into the food, food on the floor and never cleaned, pay toilets and disgusting. There are other more interesting restaurants in the shopping center and the five guys just opposite (even if the five guys is not particularly clean either but better). If I could I would put -1 as a rating.

You can order right at the entrance using an “ordering machine” or directly at the counter. If you have coupons you can save a lot. We decided to order from the machine with table service. However, our number was shouted very loudly and we were informed that there was no table service and that we should get our "stuff" ourselves... even though there wasn't much going on at quarter to 12 at night and half of the employees were busting their feet standing in their stomachs while they played around on their cell phones!! In addition, one of the burgers was cold (yes cold, not even lukewarm). After my complaint, I got a new burger from a very nice employee. I'm actually used to better service and better quality of goods from MCDONALD'S... here it was rather mediocre 🤷🏻‍♀️

Totally unprepared staff. Uber drive!

The food is just McDonald's food and crin star food. Sometimes things are forgotten but the employees always apologize for the 3 stars The ambience is right on the pep and the homeless take advantage of this by going into the Fiale and scrounging for money or deposit bottles. It's annoying even if most of them aren't responsible for the homelessness, but you want to eat in peace otherwise it's an ordinary McDonald's

Your typical McDonald's outlet, seems to be short-stafffed as tables are sticky often. Shirkflation hitting hard and half the time the ice-cream machine is not necessarily broken, but not the full selection is available b/c some items like chocolate icecream or frozen yoghurt are not available. McD is definitely on a downward trend. Pass!

The employees are really rude to the customers when you have a question, I've ordered from them several times and what's more, most of the things I ordered were forgotten. You really notice that you are unwanted

We were served beef patties on a McPlant. The McPlant Nuggets were rock hard. They were probably in the heat bridge for too long and were then briefly thrown into the deep fryer. I will definitely never eat here again. Simply disgusting!

It's a shame, unfortunately this McDonald's already runs out of fries at 5 p.m. Absolutely incomprehensible to me!!!

1 the Indian saleswoman very unsympathetic very unsympathetic serves poorly and has kb on her work. Customer is king I thought. Only the nice old grandma who cleans up is very helpful.

Service is pathetic, have to wait for hours to receive order. Not well organized and the staff are not helpful

Something is missing once again! You would almost think that was intentional. 1 complete menu is missing…. Always the same thing 👎 Unfortunately I only noticed it when I got home. Going all the way back is not an option, especially since you will probably be accused of lying It's already happened. If a fries are missing, it's ok, mistakes happen, but a complete menu? Just concentrate and check again!! It's not about the customer starving, but damn, I paid money for it!

In spite of the very large crowd, we received the ordered food quickly and completely. The staff members are very helpful. Our order only fit on several trays, and they immediately (of their own accord) came to our aid and brought it to our table. The cleanliness is not immaculate, but it is not to be expected with this much traffic.

Disgrace!!! The information was a burger without bacon... However, when the citizen checked, there was bacon inside. At the checkout there is still discussion about whether the order is correct. Pay attention to what is served to you

My friend shopped there but didn't get her fries. We wanted to go back and say it but we thought we wouldn't believe each other then she started crying.

It is unthinkable that food is missing from the order and that calls are not answered.

You should be able to deduct stars for the ambience. A bunch of teenagers who can't behave take up three tables to sit there, eat sunflower seeds, dirty everything with sunflower seed shells and be loud. They push each other against other customers. They are loud and as a paying customer you have to eat standing up. The staff doesn't give a damn. Some of the children smoke e-cigarettes. In the interior. Is okay. The brats can't behave, but why isn't the staff doing anything? I do not understand that. I'm definitely not setting foot in there anymore. This branch is just anti-social.

When you walk through this branch it doesn't just smell like a deep fryer. Bad lighting, dirty tables not really inviting.🤢

We placed a large order online :) it arrived very quickly and was very tasty. And we had a super sweet message on the bag 😻😻 gladly again!😻

Nothing special, fairly tasteless sandwiches

This restaurant often has a shortage of Mc Chicken and nuggets products in the evening. That should not happen. Sufficient inventory should always be ensured.

THREE!!!! - Make the product more expensive ☑️ - Make the product smaller ☑️ All bad enough, BUT use HALF A SLICE OF CHEESE???? What's next half a burger????

Staff is unfriendly and rude, especially Albanian women who work there. A fat woman can't speak a word of German but she still manages to be cheeky and rude

Burger was cold! Never there again, it's happened to me twice now!

I ordered four earther cakes today. They delivered three. I ordered from Mc Donalds on Thomas Dehler Street. Did they intentionally pack this order incompletely or incorrectly? I bought it for each guest. Now I can't serve strawberry cake to someone anymore. We pay a transportation fee in addition to the service fee. I demand that this be compensated immediately. I added evidence.

I've been to this McDonald's several times and many items have been sold out. even the simplest ones, like ice cream. terrible .

Things are always missing, when you complain you are made fun of and treated with total disrespect.

I ordered an apple turnover and got a burnt one with white filling in the cola there was more ice than cola in it, the fries were hollow and the citizen was built wrong and cold and I didn't get a straw and there was way too much salad on the citizen Worst 12 euros in my life

Ive been to every that Munich has to offer but this one is the worst first of all the service are unfriendly when I said thank you they just rolled their us at me the food are so bland that are barely edible its like they used straight out of the freezer and even the chicken nugget were bad who is that even possible and the atmosphere is just bland as well you want to go to macdonalds better go to marienplatz or either olching

In der Regel muß man anstehen und finde evtl auch keinen Sitzplatz, vorallem im Winter nicht.

Wahr frisch sehr viel los aber bei mc cafe lange Wartezeit

This place is nearly full even in the late night. But their food preparation is quite fast, so you do not have to wait too much. However the personal ise very unfriendly.

Großes Gedränge, kein Platz zum Sitzen, Toilette kostet 50 Cent

Kein hallo, kein tschüss kriegt man seht unhöflich als würden sie gezwungen dort zu Arbeiten. Heute 18.12.23 ich hatte ein heissen caffe in Hand es wurde bei den Sitz Möglichkeiten eine Absperrung gemacht und die Dame mit der bunten gesichtsmaske war sehr unhöflich ich habe sie höflich gefragt wie ich über die Absperrung kommen weil meine Sachen schon am Platz liegen sie sagt ich soll mich nicht so anstellen und mit meinen hassen caffe einfach selbst die Absperrung anmachen soll geht garnicht war öfters dort das ist nicht das erste mal schade komm nicht mehr!

Unfriendly service, Instead of ordered hot chocolate I got cappuccino 🤦‍♀️

Guter Kaffee und dicke Hamburger

Very crowded but guaranteed Mickey D. Food for those quick snacks

Leider immer sehr laut aber freundliches Personal

Gerne wieder...Man musste zwar auf sein Essen warten,aber das Warten hat sich gelohnt.

Always crowded but quick service.

Essen gut aber dass man als Restaurant Gast für die MC Donalds Toilette bezahlen muss geht garnicht !!

Habe nur einen Cheeseburger gegessen und eine Cola getrunken.

Finde diese Filiale nicht schön. Ist immer total voll. Essen steht viel zu lange warm gehalten, Freundlichkeit der Mittarbeiter lässt zu wünschen übrig

Essen war ok aber der Burger sah nicht Appetitlich aus. Ich finde zu wenig Service kraft die Tische waren nicht sauber teilweise aufgeräumt

Это просто жесть, прошлый раз были с подружкой оказалось, что ей дали чизбургер без сыра и без огурцов?!!! , просто булочка и котлета внутри - это как? , она пошла спросить , что это? прям за столик прибежал администратор и сообщил, что это у них так и должно быть, типа такое меню..... А пару дней назад, были чизбургер был уже как положено, но все равно мне меню перепутали и ей, заказали по одному чизбургер и чикенбургер и ей и мне. В итоге у меня 2 чизбургера, и у нее 2 чизбургера, прикольно.

Mcdonald's immer gleich. Gut, lecker und günstig.

Nicht so prickelnd 😞 sehr viel durcheinander

Ich kann hier nur meine Erfahrung als Kunde, der immer Essen mitnimmt. Selber habe ich dort nie zum dort Essen bestellt. Ambiente: Dort gibt es immer viel los und hier muss man sich schon auf das lange Warten einstellen. Bestellung: Hier funktionieren 5 von den 6 Selbstbestellungsmaschinen gut ESSEN: Der Cheeseburger hier ist es genau so wie in allen Filialen. Das einzige gute ist es, dass es zu viel Pommes wegen vielen Kunde vorbereite wird, dass du immer frische Pommes hat. Empfelung? Von meiner Seite ich hatte nicht viele schlechte Erfahrungen hier. Also ja

McDonald in einem Einkaufzentrum. Sollte einer keine Lust auf Mäci haben, hat genügend andere Auswahl, da sich hier generell die Gastronomie abspielt.

Ganz normales Essen wen ich mir die Rezensionen durch lese bin ich verwirrt Ja es geht dort viel ab mit den Pep und den Leuten aber esnist ein ganz normaler McDonald's Achso was ich nicht verstehe ist das man sich bei McDonald's sich ein Fisch Brötchen kauft 🥲

Top McDonalds. Kurze Wartezeit, immer frisch.

Mitarbeiter völlig überfordert. Überall Müll auf den Tischen und dem Boden. Tische schmutzig. Essen lauwarm bzw kalt. Bei den Preisen, die man nun auch bei McDonalds bezahlt bezahlt, erwarte ich nun definitiv mehr.

Visited this place again today. I was surprised by the girls and women who bring orders to the table. (Lovely, kind, smiling 🥰🥰🥰), a wonderful group of guys worked this afternoon. The atmosphere is 100%, the staff is 100%. Thank you, you lifted my spirits

Ok. Am wichtigsten ist, dass das Restaurant McDonald's-Anwendungen und mobiles Einkaufen unterstützt.

Immer voll, Mitarbeiter ignorieren die Menschen ( Kassierer ausgenommen ), essen nicht immer frisch

Habe da mein Essen bestellt, es kam 1. kalt an, das Burgerbrötchen lag in der Box jedoch nicht auf dem Fleisch sondern an der Seite.. 2. Getränk wurde garnicht mitgegeben und die Soßen wurden auch komplett vergessen. Dafür aber 4 Gläser bekommen, was ich aber mit denen anfangen soll ist mir ein Geheimnis wenn ich kein Trinken für das Geld bekomme.

Gave an extra star because they started doing breakfast again

Ich bin sehr gerne hier. Nettes Personal und eine angenehme Atmosphäre.

Wenn die Kinder nicht schnell was essen wollten, wären wir in den mcdonald's nicht gegangen. Die belegen die Burger so das es zur Hälfte heraus hängt und beim bigmac war kein Käse drauf...

Wollte auf unserer Radltour direkt ein Eis essen. Wurden erneut enttäuscht da die Eismaschiene mal wieder defekt war. Sind dann beim Mitstreiter vorbei um da unser Eis zu genießen

The service is okay as they provide half things and even dont respond well. Moreover the place was not clean.

Der McPlant ist sehr lecker! Die Pommes sind ebenfalls super! Bei Lieferungen kommt das Essen auch heiß an.