Kentucky Fried Chicken in Neu-Ulm

Not many people, purely relative. But everything was tasteless, you can eat it, but you don’t want it anymore. ..

Since 1998 I have been coming to you to eat, as always, well eaten. Unfortunately, the coleslaw salad has changed quite a bit in terms of the recipe, otherwise everything is as good as always.

Best restaurant ever and thanks for the free coffee🌹

Best store Delicious as always Even after the biggest booze and 30 strokes in one night, this helps me to work the next day Luckily there are no whole chicks but half-chopped chicken This spice always touches my palate In love your team Heeessslig

Employee is a bit slow otherwise good

I ordered two menus today. The employee was very friendly and the order was prepared very quickly! I even got a free coffee! Very friendly staff! I'll be back!

First of all, unfortunately the branch does not participate in the electronic ordering system. That's a bit of a shame, but the terminals work OK. I have to say, we haven't been to KFC in over 20 years. It just wasn't right back then and it stays that way. Things haven't really changed for the better. The selection of drinks has become very minimalistic, at least that's how we felt. Something like Mirinda should also be offered as a classic sugar variant. The food was OK, but we found the "large" fries more of a joke. The burgers were OK. Of the hot wings included in the menu, only the smallest wings were carefully selected. All in all, very expensive, moderately friendly but relatively clean. Apart from the drinks dispensing stations. We'll just come back in 20 years. Let's see.

very tasty food, everything top, nice service

Service could be more organized.

Thanks for the coffee on the house, Kiss Kiss

Price-performance ratio is no longer right here. 24€ for 2 very mediocre menus is simply too much

Cold burgers, cold fries and a branch manager who is not open to criticism. Friendly pointed out that unfortunately the food was cold, the branch manager immediately threw the tablet with all the food in the trash. Absolutely intolerant and didn't accept that his food was cold. We're not coming anymore!

Absolute horror!! Promised 20 minutes to 40 minutes, delivered after 90 minutes!! Never again!!

One person shows the way, everyone else believes they have to imitate it too. Like the MC chain that attracts children with toys. You get full for a lot of money, but nothing more. You can get that elsewhere too, usually even cheaper. Why don't you do it better than the others instead of imitating the others? By that I mean the order columns where you should / must and can put together your order yourself... I really think it's a good idea... :-( At least for me it's a bit impersonal, like order, take a number, eat and disappear... Where is the proximity to the customer and where is the friendly service? If it were a little cheaper that way, I would perhaps understand that, but for the money you spend here, you can eat better at the Italian restaurant or kebab shop around the corner. For me, the store will only be my third choice in the future.

Were there on Wednesday. As always in Neu-Ulm, the food was great. The staff was also super friendly. The ordering machines are probably annoying everyone...🤷‍♂️.That's why one star less.

We went there spontaneously for dinner with the family. The self-selection menu is not very clear, we just struggled to find our way around, which is unthinkable for seniors. The food was ready quite quickly, but quite manageable for two small menus we paid €21.58. Personally, I think it's way too much. Food was completely soft and mushy after 15 minutes. Neither the fries nor the chicken pieces were crispy. I used to remember KFC better. In my opinion, the price/performance ratio no longer fits, which is a shame.

Very overpriced. Nothing else to say.

Food was cold, things were missing from my order and I had to complain twice. Cleanliness of the tables, well you should consider eating there.

Früher war viel besser!Ich vermisse die Teller wie früher!Kommunikation ist sehr schwer mit Personal,weil die Deutsch nicht verstehen.☹️

Super lovely service Thanks Antonette :)

Food was great, ladies toilets, well. Apparently toilets checked around 8 p.m.; 8:36 p.m. zero soap in the dispenser. 1 faucet sprays in all possible directions, the other only offers a pitiful trickle. Middle toilet cannot be locked because the screws on the hinge are loose and the cubicle door is hanging at half past eight. Right cabin door is only hanging slightly, but should be checked. The hygiene bags are carelessly stuffed behind the radiator and distributed throughout the cabin. At least it made a clean impression overall. I don't understand why people have long since moved away from real tableware only to offer a reusable service for which you have to register separately. But it doesn't have to be that way.

Food was good, service very friendly, chicken freshly prepared. At the end you get coffee on the house. Can only be recommended

Great shop, excellent food, always happy

Was in drive thru the other day. Speed ​​looks different. Patty, rude answers to the question. When I took the food with me was the cherry on top. 18 hot wings that fit in pieces, but were very small and puny. The branch used to be good. Too bad.

KFC Neu-Ulm: A real recommendation! I really enjoy eating at the KFC in Neu-Ulm, and I like it much better than the branch in Ulm. What is particularly pleasant is the possibility of convenient parking, which makes the visit stress-free right from the start. On sunny days I enjoy eating outside on the terrace - it creates a relaxed and pleasant atmosphere. The service is always friendly and the restaurant is very clean, which is a big plus for me. I come here at least once a month to enjoy my favorite food. For anyone looking for an uncomplicated and delicious meal, I can only warmly recommend KFC Neu-Ulm!

It is almost never crowded and you can think and eat in peace here. The service is fabulous and friendly and should stay that way. What's best is the peace and quiet, as there aren't that many visitors during the day, or at lunchtime around 12:30 p.m. Best regards.

I bought 24 hot wings today for €22.99. They were so small that the cardboard container was only half full. I don't have to go back there straight away.

Legendarily bad. Nothing going on and the warming containers are full of chicken pieces. They just have to mature properly after being fried, not that they are still crispy.

Badly chilled, nice service & food was good, only the fries were a bit cold, so no 5 stars

Everything is the best. Clean and tidy. The service is good.

The food was cold and didn't taste that good. The employees didn't speak German.

If you like dirty toilets and would like to place your order impersonally on a screen, this is the place for you. All cash registers have been abolished here and therefore I will NOT support this business model. I hope that others see it that way too.

Friendly service, pretty clean :)

We went to KFC on Tuesday last week. This day is Hotwings action day. We've been happy to take advantage of this offer, but that day everything was different. If a promotion is made, then the product should also correspond to the normal non-promotional product. However, there wasn't a single piece of meat that was bigger than the little finger. That's what I call cheating the customer, because I know how big hotwings normally are, these were a maximum of 1/3 as big

The food was quite good. Actually everything was cleaned very well. Unfortunately, the employees couldn't handle the orders at all. Something was missing and it took a little longer until the food was ready. If there were a lot of orders, I could understand that, but apart from us there weren't very many people there.

I thought the meaning of these fastfood restaurants worldwide is that they serve food with the same taste in every county but it seems that I misunderstood something because this was such an inconvenient experience.

Unfortunately, a second visit is no longer an option for me

Nice cashier at the checkout! Very nice

Drinks only without sugar, what's the point? In the future, if I go out to eat in KFC at all, I'll bring my drink myself and thank you very much

Very friendly staff. They brought us free coffee and took care of fresh chips made especially for us.

Been coming here for several years, top KFC

Instead of just cleaning the tables, it would make sense to clean the touchscreens after we have a lot of people fiddling with them

KFC is obviously doing a lot of things wrong!! First of all, I find it almost outrageous that a fast food chain that fried everything in oil etc. cares so much about its customers that they no longer have the freedom to choose whether they want diet drinks or the normal version of the drink . So there are only zero drinks or water. Drinks used to come in glasses, now you get a cheap coffee mug. There were porcelain plates and metal forks, now cardboard boxes and a wooden fork that is of course thrown away. The prices are of course still at a higher level. So I ask myself, "Are you actually kidding us?? So for me that was it with KFC.

The price-performance ratio is really no longer there. You used to pay €15 for a menu of 3 pieces of chicken, fries, salad and a drink, but now that's no longer available and you have to take them individually - that was now €22.50 for the same meal. This is no longer acceptable. It's a shame but that's it for me now.

The food was very tasty and the employees were super friendly. We even got coffee on the house :) If you ever feel like chicken, it's worth a visit. You can also save something here and there with the vouchers

This KFC is mostly tidy and offers enough space. It is currently difficult to reach due to the many construction sites, but is recommended for occasional KFC visits. It is quieter and more spacious than the KFC on Blaubeurer Straße. The new order tablets are not yet optimal, but I still give them 4 stars.

Thanks to the staff and staff for a pleasant atmosphere

Over the last few years it has gotten worse with every visit and is now simply unbelievably expensive. Price performance for me is just poor... there are much better things for less money

No cola because the essence is empty. The employees don’t care because: “Sorry, no German”. They don't want to understand and explain in English, we don't have Coke, only Pepsi. But at Spezi only Fanta comes. The floor is sticky, the toilet smells unenterable and tables look like they are wiped once a day. The burgers aren't great per se, but mine were lukewarm. I had to wait 18 minutes for filet bites. Nobody accepts complaints. 25 years ago it was one of the best KFCs ever, you even got free coffee all the time. Today I know why the store is empty. I'll never set foot there again.

It took a long time to make 2 burgers even though there was no one in the entire restaurant, about 20 minutes. The same happened to those who came after us.

Hello to all KFC fans — it's a shame there's so little going on here, which I can't understand... great service, you get a free coffee with your meal. Totally friendly and attentive team. Food is superclasses not as greasy as I remembered. The furnishings also make you feel comfortable!!!!! Keep it up 👍🏻

Food was good, but card payment was not possible when I was there.

Unfortunately, drinks are now very bad, only zero sugar drinks are available for a lot of money, no matter which one you want. Fast food for chicken lovers. Nice atmosphere, I like it better than in Ulm. On-site parking, drive-thru for takeaway. You should expect language problems as only foreign citizens work there. Cleanliness depends on when you come.

My personal rating. Hopefully others have had better experiences: absolutely unfriendly staff with no product expertise. We had to demand our rights very insistently while our food was getting cold. I will never visit KFC again. Tuesday June 25th, 2024. 6:50 p.m

Absolutely miserable - I've been standing in the drive-in for over 17 minutes (June 21, 2024, 12:26 p.m.), two cars in front of me, parking lot relatively empty. I'm already on the intercom (could start soon) and it's been raining in my car for minutes. We love. Never again, employees are extremely overwhelmed

Good food, nice service, recommended

Wir wollten Mittags noch nen Happen essen! Da in Wien KFC sehr lecker war ob der hohen Preise, dachten wir man geht in Ulm mal dorthin! Kurz gesagt war es echt ne Katastrophale Erfahrung! Der Bestellvorgang war ja noch annehmbar! Allerdings alles ab Bezahlung unterste Kategorie! Hab ich so noch nie erlebt! Ja bei den Mitbewerbern im Fast Food Business hat auch mal was gefehlt oder dergleichen aber das hier war übelst ! Wir standen am Tresen mit unserem Bon und konnten zusehen wie unsere Bestellung angefangen wurde! Der Mitarbeiter stand dann ca 10 Minuten vor unserem Tablet und hatte irgendwie keine Ahnung was nich fehlte! Der einzig kompetente Mitarbeiter mit Headset versuchte die Situation in den Griff zu bekommen da einige Kunden auf ihr Essen warteten! Ich habe dann reklamiert man möge bitte die Bestellung nochmals neu machen weil nach der Zeit alles kalt war! Dies wurde dann gemacht, dauerte aber ebenfalls ! Trotzdem fehlten Servietten, ein Becher, eine Gabel usw. Getränke geschnappt und an einen dreckigen Tisch gesetzt! Das zubereitete war jenseits von gut! Der Burger nur mit einem schlaffen chicken ohne Salat, Gurke oder Tomate! Die Sauce war irgendwas zwischen süß und sauer! Mit sauer mein ich eher über der Lebenserwartung derjenigen! Die Chicken Bites meiner Frau haben den Namen nicht ansatzweise verdient! Sahen eher so aus wie das was bei einer Friteuse durch den Korb fällt wenn man schüttelt! Die Pommes waren ok! Zu den Getränken muss ich wohl nichts sagen! Wer jemals Pepsi oder Sprite getrunken hat und nicht gerade irgendwann mal falsch abgebogen ist wird merken das die Brühe nur übelstes Zuckerwasser ist! Und das auch noch ohne Kohlensäure! Der Toilettengang brachte auch keine Besserung, die Anlage ist weit entfernt von sauber oder hygienisch! Wir werden dieses Lokal (Spelunke) jedenfalls demnächst meiden! Fanboys werden wohl ihre Freude damit haben, aber mir ist das Geld dafür zu Schade!

Clean, nice, friendly staff Neuulm👍👍👍

Disaster!!! I ordered food for almost €80! I got home, about 40km away! Fries still frozen! 3 chicken menus worth over €30 were not packed at all! Pepsi only tastes like syrup! Dirty and smelly! Hopefully we don't get poisoned tonight! NEVER AGAIN!!!!!!

By far the worst KFC restaurant within 100km. The food is always incomplete and the burgers are rarely warm. I'll take my money somewhere else in the future.

Really cool cashier, food was fresh and warm! Always happy:)

Even though we arrived 25 minutes before closing time (at 11 p.m.), two fresh buckets of chicken were prepared for us. We only had to say please once 😂 So service was great. At 11 p.m. the front door was locked and we were asked to go out the side door after dinner. We did this at around 11:10 p.m. So no one threw us out, we were able to finish our meal in peace.

Super nice gentleman behind the counter, food fresh and hot. Just as you wish

Portion of fries too expensive! Chilli cheese fries were not available!

Service super great! The employee Mr. Abhishek in particular is very friendly and committed.

I usually eat classic burgers but the fillets are getting thinner and thinner, which is a shame.

Nice stop from the A7 from the direction of Allgäu 👍 Friendly service and great service :)

Unfortunately my visit to the KFC in Neu-Ulm was very disappointing. Although the food was okay, the condition of the restaurant was catastrophic. The guest room was extremely dirty and unkempt. The men's toilet was particularly bad: the water was 5 cm high, the sink was completely yellowed and the silicone joints were moldy. I have never experienced anything like this in any other restaurant. I certainly won't go here again.

The staff were very friendly. We were even offered coffee and it was very good. We always enjoy coming here.

Been here since I was young. It underwent a renovation where the interior style changed. The staff is very friendly and helpful and it's just comfortable. They regularly clean the tables, pick the trash. And they are fast with orders. Food is on point, maybe I'm biased here. Pick the spicy version if you want the crispy texture. There are refill stations for drinks. The ice machine works, lol.

Great store, but it's difficult to understand each other at the checkout

Good food but very expensive, not much for the money

No reason to complain - a classic clean KFC.

Really good food and real coffee too

Totally nice staff and great parking options. Overall it makes a quiet and clean impression. I'll be happy to come back.

Simply great. The food was 10/10 fast service and very nice staff can only be recommended 👍🏾 !!!!!!

Nice service. Order arrived quickly. The young man with the glasses is very friendly.

Quality and service were really top. Employees are also very friendly. There was even free coffee.

The restaurant was okay, only one lamp kept flickering. Food wasn't good at all. The taste of the sticks really took some getting used to. The burger was okay. We had to ask for the second burger if and when we would get it. Unfortunately not recommended at all.

No annoying beeping like at various other branches with the golden lettering, excellent chicken (as you can see in the picture) and just a drinks machine like in the good old days. Of course there was also coffee on the house.

This place never disappoints me. I am almost here every week after university and the food is always fresh, juicy and great. My favorite is the crispy chilli cheese and hot wings. I like how spicy they are and fresh always. The ambience is perfect and there is a nice playground and outdoor seating area for kinda and friends. There is car parking available and drive thru also. The staff are very friendly and the manager is very caring. They give free coffee sometimes and I absolutely love it as I am a caffeine head and it boosts my day. The place is very clean and the waste is always cleared on time which is impressive given how busy the store gets sometimes. Overall it has always been a 10/10 experience and will come back here every time. As a fan of kfc I prefer this outlet over the Ulm outlet. There’s a lot more space to sit and also a big table for gatherings.

I tried to call but they said they don’t speak englis so they hung up

They're the friendliest people I've ever had in a fast food restaurant. And that has been the case for years.

It was very nice and the food tasted great Even get coffee on the house 🥰

The workers here are nice and welcoming, and I and my friend, we were offered free coffee

Unfortunately very loud. Service is good and tries to do the best!

Hab mir da was zu essen geholt und mich hingesetzt. Kommt plötzlich ein dicker Mann mit Brille der anscheinend irgendwas beruflich mit kfc zu tun hat und fängt an mit der sitzbank zu wippen so dass ich meine Pepsi verschüttet habe als ich ihn darauf hin angeschaut habe meinte er nur ich soll kurz aufstehen ohne das Wort bitte!! Was soll das? 🤷🏻‍♂️

Гарячі свіжі страви. Смачно. Безкоштовно приносили кавою за відгук. Нам сподобалось. Єдиний мінус – відсутні кіоски для безконтактного замовлення

Kentucky sind sehr fettig, service ganz schlecht, Platz ist gut

KFC ohne scharfe teile ein Witz p

Essen konnte echt frischer sein service bissle zu langsam aber geht

Essen war okayy aber viel zu teuer für die Qualität..

Bis jetzt hat nie was gefehlt und das Essen war die übliche KFC Qualität.

Meine Freundinnen und ich waren begeistert von dem tollen Personal/Service und super leckeren Essen. Und wir bedanken uns für den Capuccino :)

Wir sind am Abend extra 1h zum KFC gefahren und es war top. 👍🏻 Mitarbeiterinnen und Mitarbeiter sehr freundlich und essen war lecker. Gab sogar noch Capuccino für uns😁 das Ambiente ist auch sehr schön. Viele Sitzmöglichkeiten.

Die Mitarbeiter waren sehr freundlich und das Essen sehr lecker. Komme gerne wieder :)

Top wenn die richtige Schicht am arbeiten ist, so manche sind nicht die fähigsten...

Leeeeesssshhhh zu langsam auf das Essen 30 minuten gewartet

Sehr lecker und freundlicher Service.

Es gab keine scharfen Teile!! Skandal 😂