Burger King Hannover-Lahe in Hannover

The wait is too long, the staff is relaxed, there is no accountability, but the food is delicious.

One of those super stylish Burger King locations. Clean and modern.

The wait time was abysmal, 30 minutes for two burgers and two fries... while the customers waited, an employee made coffee at the front... one very nice employee did 80% of the work alone...

We had a large meal at Burger King on October 17, 2025, and now we've received a €52 parking ticket for "exceeding the time limit." Seriously? We ate at your restaurant! ... And that's the last time! Unbelievable.

For me, Burger King and the like are over. The new touchscreen ordering system is a habit to get used to. When I see customers first scratching their bare bottoms and then grabbing the touchscreen with the same hand...it's a habit to get used to.

Very tasty… The atmosphere is very pleasant. We'd love to come back.

The food was delicious, fresh, and hot. Unfortunately, many tables were dirty, and food was lying on the floor.

This is truly by far the WORST Burger King I've ever been to!!!! The wait time is abysmal, even with small orders (2 small fries) and a low customer base. We waited a total of 25 minutes for our order. My cheeseburger was swimming in ketchup and mustard, my nuggets were rock-hard and cold... We also ordered a portion of chili cheese fries, which were noticeably missing cheese sauce. Afterwards, we took a survey to get a free fries (as described on the receipt), which took a total of 15 minutes. After completing the survey, we wanted to pick up our fries at the front, but the employee didn't know what to do, so we didn't get our fries... Unfortunately, we are very disappointed with our visit.

Food cold, tables dirty, staff unfriendly

I go there often, and I like this Burger King. It's well located and clean. I highly recommend it.

very good food, very friendly staff, fast service, I recommend 😊

What a disgrace! I was there with my kids on October 4th. The food took at least half an hour to cook, and then today I get a ticket for parking there too long? That's a bad joke! Never again!

Unfortunately, the drive-thru is always very slow. The food is okay, but not always particularly fresh.

I was at this branch today (second visit after last week) – and they've actually managed to get even worse. Ordered four things, forgot the nuggets. When I asked, they said "they're in the bag" – they weren't. A refund? None. Instead of "2 seconds," it took almost 10 minutes. The burgers? Terrible. Chicken teriyaki without teriyaki sauce (just mayo), a Double Whopper swimming in mayo and ketchup – the taste was unrecognizable. Last week, there was already a discussion about the "Hot Blondie," which was more of a "Dark Brownie" back then. Zero communication in service, and even worse quality. Conclusion: Absolutely not recommended – just move on; the next Burger King will definitely do better.

Unfortunately, the bacon on the burgers isn't cooked – not at all! You pay for a burger with bacon and have to take it off. I don't want raw bacon. The cleanliness also leaves something to be desired. Nothing surprising, it's a Burger King after all...

I can expect a shift manager to know how to work a cash register. The restaurant was very dirty, the toilet could do with a clean. We couldn't even put the rubbish in the containers because it was closed due to overcrowding. Even though there wasn't much to do, we still got cold citizens. A1 is what I would say. We have to get it right first. Never again will I get my feet in this shop. Everyone has to know for themselves what is important or worth to them, but this is too much all at once.

Now waiting 30 minutes for a nugget, a cheeseburger, and a pair of fries 🤦🏻🤦🏻🤦🏻🤦🏻

Mc's on the 1! This Burger King just plain no

Unfortunately it took a very long time and then it was lukewarm

Was delicious, thank you Mr. Mohammad

The wait time was catastrophic. The food was okay, but not worth the money.

We've been visiting this restaurant regularly for over three years and have always been satisfied. Unfortunately, after our last visit, I received a €52 ticket because the parking time is limited to 90 minutes. For families like us, that time is often short. It's a shame, because the food and service are really good – but we'll probably have to choose a different restaurant in the future.

20 minutes in the drive-thru, one car in front of me…

"This restaurant has very poor management. They handle home delivery orders very poorly. Delivery drivers are mistreated and have to wait a long time. Furthermore, the employees speak rudely to them and treat them disrespectfully."

This restaurant is poorly managed when it comes to home delivery. Delivery drivers have to wait a very long time and are treated poorly by the staff.

This restaurant is poorly managed, delivery people are mistreated and have to wait a long time.

Solid restaurant. Fast service and hot food!

So a resounding "no." The wait time is 30 minutes. Unbelievable. There's no shortage of staff—it's a lack of organization. While customers wait, one employee is busy checking the individual workstations with a list on a clipboard. The other five employees are running around in a complete mess. Someone really needs help here.

Quick service, ample parking. Relax.

No children's menu. Much of it was sold out. We went back.

With a great indoor playground, although there are long wait times and few customers, the staff are very friendly and accommodating, and they make every effort to ensure customers leave satisfied. Last time, for example, they ran out of toys, so they offered a free ice cream. At other branches, you'd have been out of luck, but this one has thought of something. We enjoy coming here when passing through, despite the wait.

Dirty, despite requests, nothing was cleaned. The tablet carts were overflowing with trash. The tables were filthy. It was my first and last time there.

The store was the biggest disappointment. We paid a lot of money and only got half (ordered to go). After calling the store, no one could help us. Never shop there again and I'll advise everyone I know to stay away!

First of all, I waited 40 minutes for my order. But that's no surprise when there are two employees working in the kitchen and one at the cash register who's also in charge of the drive-thru. Then I had to run back to the employees three times because they forgot the burgers and sauces. After eating, we ordered ice cream and shakes. And then another coffee while the kids played. Now the whole thing cost me another €52 because I got a ticket for overstaying my parking permit. Thanks, Burger King, for making us wait so long and eating so quickly that we have to leave again. That was our last visit.

This has absolutely nothing to do with fast food anymore – it's a bad joke. Waiting over 30 minutes for a standard order is outrageous. While you wait, you watch as orders aren't even remotely processed in the order they come in. Systematic? None at all. Every second order is incorrect or incomplete – that seems to be a sad norm here. And the heavily advertised Naruto collectible figure promotion is the next farce: Figures? There aren't any left. The few remaining stocks are rotting in a rolling container from which guests can serve themselves – at random, of course. A disgrace beyond compare, especially considering what you pay for the food here. The entire experience is simply disappointing, chaotic, and feels like a bad joke at the expense of the customers. For a brand of this size, it's downright embarrassing.

The burger was cold and very dry, as were the fries. The vegan patty was particularly disappointing. Unfortunately, the meal wasn't worth the money.

First of all, it should be noted that the staff is very friendly and helpful. But, unfortunately, they can't perform magic. If only two employees are supposed to run the entire place, the waiting time increases accordingly, as most of the other reviewers have already mentioned. The new concept with the self-service terminals is obviously very convenient for the franchisee, as it saves on expensive staff. However, if the owner exploits this too much, the customer experience is anything but satisfactory. If I have to wait 20 to 25 minutes for my food, I might as well go to a real restaurant.

The small indoor playground is a big plus. Please add more of these to other stores.

And we really enjoyed it and it tasted great. Everything seemed freshly prepared with fresh ingredients. Above all, we noticed that the entire place was clean. Both the kitchen, which you can partially see into, and the guest area, including the tables. Compliments and thank you.

The little employee who acts like a team leader, disaster, one day you can change something, one day not, and he secretly puts euros in his pocket because he says that's how I'll do it for 1€

Yesterday, I went to Burger King near the A2 Center. I ordered two chili cheese burgers. You can wait for the food. I woke up this morning with diarrhea and a slight stomach ache. Edit: I threw up several times... this is totally uncalled for. The food safety people need to take a look at this place!!!! It's disgusting.

Well, what can I say? Whoppers are getting smaller and the prices are getting higher. Quality has declined significantly.

I was there at 10:30 a.m. and wanted a latte. The waitress took 10 minutes to make one. The shop was almost empty. Only one customer in front of me. And then I got the wrong coffee. The shop and restrooms aren't very clean.

Best Burger King around! The burgers are always prepared with lots of love❤️

20 minutes for a measly meal IS TOO LONG! These are no longer fast food prices and times!

I've had meat wrapped in a veggie burger wrapper several times now. If I hadn't been careful, I would have accidentally eaten meat. 🤮

You're drinking coffee and chatting with friends you met there. And to top it all off, you get a €52 parking ticket for driving home because you parked for more than 90 minutes! Unbelievable!!!!

The restaurant itself isn't bad. It's just that the food is served in weird plastic bowls. We went to the newly opened restaurant with our children. We had to wait over half an hour for the half-hot food, and a few things were missing. But we got them promptly after asking for them. The little one spent the wait romping about in the big children's paradise on the first floor. After dinner, the kids had ice cream and the adults had a nice coffee. We had a lovely afternoon on this rainy day in May. Why can't I recommend this visit? Because yesterday (July 1st) I received a letter demanding that I pay a penalty of 52 euros (including fees) because we were parked in the Burger King parking lot from 2:35 p.m. to 4:16 p.m. I have to pay the fine because we enjoyed it too much and stayed in an almost empty parking lot for eleven (11) minutes too long. Perhaps it's a model designed to lure customers into this trap with a children's playground and long waiting times. Whether we, or people we know, will ever eat here again is questionable. I can't recommend the restaurant or a visit, even with the best will in the world. I feel ripped off.

Shameful. I just wanted to quickly get a burger. The wait for one burger was over 20 minutes. When I asked about it, they just brushed me off. I will never shop at this place again.

Disrespectful employees. I've been waiting for my order for 30 minutes, people are ahead of me, and all I hear is, "It's still a while." I've never experienced such disrespect before. I'll never come here again.

We ordered lunch here on a Sunday. The burgers were okay, but unfortunately not very warm. The fries were cold and were replaced after some complaining. The mayo was already EXPIRED!!! That was replaced too. The chili cheese nuggets weren't hot enough either! The place was very disappointing, even though it was barely busy.

The atmosphere is good, the food is rubbish: cold, old fries, dry rolls, a broken drinks machine and then you have to pay for water.

There are many branches but not all of them have such (mostly) friendly staff.

Old nuggets, old onion rings, old chili nuggets... burgers with the wrong toppings. A real flop.

If you love fast food, you've come to the right place.

It was amazing. Best Burger King visit in a long time.

The food was average. Not really warm. The sauce dispenser was discontinued again. That was the only reason I enjoyed visiting this place again. Plus, there were no ice cubes in the summer. Definitely downgraded.

Food and service were okay, as expected. The playground upstairs is showing its age and is diligently building up its repair backlog. It even smells a bit like pee.

Unfortunately, the shop needs to be renamed Slowrestaurant... Neither the ordering nor the "delivery" is quick here...

The wait was incredibly long. The staff was very unfriendly, and the food was already cold. On top of that, they forgot the salad and kep soup. When we asked for them, we were treated rudely. I won't be going here again.

The food is what you'd expect from Burger King. Everything was hot and freshly made. The service was very friendly, and the wait time was short. It was clean and the decor was modern, albeit a bit damaged. The playground upstairs is really great for kids; the best I've seen at a fast food restaurant so far.

I just placed a large order. 5 meals and an extra small fries. I wasn't given fries with any of the meals. Unfortunately, I didn't notice this until I got back to the office. Multiple attempts to call the branch went unanswered. Not recommended.

Definitely the worst place I've ever been to. I waited 45 minutes for two burgers. The cheeseburger consisted of a pickle, ketchup, and mustard. It landed right back on the tray. The curly fries were mixed with French fries and carelessly thrown onto the tray. And for that, I paid €20 with a Coke. Never again 🤮

Well, you can't recommend the place. Unfortunately, Jeff, the burger maker, can't seem to get his act together. I ordered two burgers, got them wrong twice, and when you complain, Jeff insults you as a thank you. That's what you want as a customer.... And as a thank you, you wait a good 21 minutes for them, so the star 🌟 is more than deserved. Unfortunately, the staff are completely incompetent, which insults the customers even more. 👌 They simply give people priority because they didn't want to wait that long. 🤣 And there were four other people standing there, where they were also getting flat burgers, and they then waited another 20 minutes.... Luckily, four more kids walked through the place in their socks and stole the toys from behind the counter. So Burger King should just close the place, better for everyone, and maybe open a McDonald's.... PS: But don't hire the old employees. 🫣

Update 05/2025 Now my son is finally convinced that the food at B. King's doesn't taste good. So we can finally put this fast food chain on hold. 07/2024 What can I say? I've never liked B. King's, but unfortunately, my son thinks it's pretty good. The wait was as always – very long, the food was as always – lukewarm to cold, and the table was as always – not clean.

Food got cold, half was missing

Anyone passing through and wanting to grab something quickly should be patient. With few orders, I waited 23 minutes for a King Shake espresso. I received it with a melted, completely deformed cup. After complaining, the drink arrived relatively quickly and "in one piece." The young employees were completely overwhelmed with the service and preparation.

Worst Burger King ever! We waited 30-40 minutes for our food because our order kept getting pushed to the back. Others were given "priority" because other people's orders had fewer items. We sat upstairs every now and then, but there wasn't a single clean table. We repeatedly told the staff that the tables upstairs needed to be cleaned, but each time they said "will do it right away." It dragged on for an hour. The tables weren't even clean when our food arrived. We asked again, but nothing was done. In the end, we had to wipe the tables ourselves. When we ate together, the burgers weren't even that fresh. They were just cold—the fries, the patty, everything. The sauce had also gone solid. It looked like the burger had been sitting back there for 30 minutes. Not recommended.

What was that? I ordered two meals with a large portion of fries and a 0.5-liter drink. The meal arrived in a dollhouse setting: burgers, nuggets, and fries on small plastic coasters. The large fries were generously equivalent to a medium portion. The drinks came in plastic cups with a deposit. A 0.5-liter cup was generously equivalent to a 0.4-liter cup. Supposedly a test project to reduce waste, this is more likely a profit-maximizing effort. There are also sensible reusable containers for fries, and plastic cups can be filled to the fill line.

The only good thing about the place is the constantly overcrowded children's area upstairs; otherwise, I wouldn't recommend it. Drinks are now served in cups that you don't know if they've ever been cleaned, some of the food comes without packaging, and sauces come from a tap that's constantly empty, and you have to argue with the staff to get what you paid for in advance.

I was so looking forward to the reopening and am only disappointed. The lack of burgers and long wait times (no fast food) are due to one person working and everyone else chatting in the back. This place and its staff are simply a disgrace.

Disaster!!!! I've been driving today, stuck in this spot for 15 minutes, and there are two cars in front of me. Nothing's working anymore. Hey, hello....

Very clean and modernly equipped.

One of the nicest Burger Kings I've ever been to. I think the less waste test phase with the trays is great.

Deniz is a very good shift leader and he has the shop under control

One star is already too many. It should be minus four. 40!!! Minutes waiting time, ordering in the drive not possible, ordering at the terminal not possible, wrong products received. Also poor hygiene (foreign bodies in the food). Extremely unfriendly and disorganized staff.

40 minutes waiting time, wrong food at the end, unfriendly staff and pieces of plastic on the burger

ABSOLUTELY NOT!!! There have been 10 ordering parties here for over 30 minutes and it doesn't go any further. There is no information. And the people who work here can have their shoes soled while they work.

There is only one toilet for everyone = a damned long wait, especially since a child was being changed there (and there was also a changing room at the same time). Where are the men's and women's toilets and the corresponding changing room? Probably a cost factor. Fries have to be thrown away straight away because only fries have sauce instead of mayo (mayo has been abolished) #vegan and profit is more important 😉😉

The drive-in opens at 10:00 a.m. and no one is at the other end. After calling the branch, I asked for someone to come to the drive counter to serve me and was told they would be there immediately. Another 10 minutes passed but no one came. After 15 pointless minutes of my life, I moved on.

Today I had lunch at Burger King, I thought when I got to the machine, I ordered everything okay, the food was ready relatively quickly. Unfortunately, the two burgers were no longer hot, the fries were okay. What I don't fully understand is this new packaging system - you can't take your things with you if you're no longer hungry, for example, because there's simply no paper. Plus, it was always a good thing to have paper to catch any things that might fall. In addition, the burger gets cold relatively quickly. Unfortunately my sauce was also forgotten. I was told I could take it from the dispenser. But this was empty. Then I asked for sauce and got it. Unfortunately, I also noticed that several guests were missing components. Unfortunately, the employees didn't speak German very well either, so communication was difficult.

I was just there (1:40 a.m.). Online and on-site opening hours until 2 a.m. I got extra information because I didn't want to take the truck down the exit unnecessarily. The doors on site were open. I was just about to go in when an employee (hardly speaking German) came to me and said “no, no more (and something else) and locked the doors. There was no response to my argument that it was still open until 2 a.m. What is this nonsensical shit? But since these reviews come to nothing anyway because the King's authorities don't give a damn, I've been wondering for years why this rating/criticism function even exists here... In addition, this is not the only branch of the chain (and also of the class enemy) where service is written in Nano font. Nice day too...

Dry cheeseburgers with only 2 slices of cucumber in the middle. I would have expected much more from a “Burger King”. Plus extremely long waiting times and there was no toilet paper in one toilet. It looks nice there, but that's about it.

Tortilia completely overpriced and not open on one side, but completely folded. Didn't look so good.

Delivery incomplete. Nobody answers the phone. Great dissatisfaction.

The first thing to say about this Burger King is that there is no fast food here. 28 min waiting time for a milkshake!!!! Previously 23 minutes waiting time for 2 standard menus. You can also eat somewhere else. Thanks to the new packaging-free system, The food gets cold faster. "Great idea" The garbage trucks are overcrowded, the tables are dirty. A visit like this toughens up the family. Thanks for that. We will definitely come back. Or not. Everyone who still wants an adventure now has a lot of fun. In any case, I know better things to do with my time.

You have to wait hours for your food and then it's still cold, which is really not recommended!!

I'm really not a big writer and actually not a fan of Google reviews, but the owner here urgently needs to work on the quality of the food and the service. I generally don't expect much from a fast food restaurant, but a wait of 35 minutes is enormous. When the food was finally ready (a slightly larger order for 6 people) all the sauces in the dispensers were empty. But it's particularly annoying when you get completely brown stained fries, complain about them and ask what's wrong with them and why you don't want to eat them, even though the problem was obviously on the plate. The fries were then exchanged relatively reluctantly and the portion that came was significantly smaller than the portion complained about. Anyway, there were still a lot of customers waiting, so I saved myself another complaint. I'm sorry, but the total number of negative events have prompted me to leave this comment. Very long waiting time, overall dirty restaurant, especially the tables, sticky floor, service value for money, empty sauce dispensers. Very unfortunate

No, the tables were very dirty. When I asked if it would be possible to clean the table, it was rejected with the statement that they would do it later otherwise it would be too much work with the orders, but there was almost nothing going on in the country at the time! Only after we had eaten (wiping the table with tissues) was the cloth pulled over the tables...

It is cheap and fills you up. I am not sure about healthy but if it's a holiday and everything is closed they are a really good option to eat cheap till you are filled

At the drive-in, you can't hear practically anything acoustically and apparently you can't understand anything either. I was charged for 3 burgers and I got 2. Then the burgers were also incorrectly topped. Unfortunately, I only noticed this on the way.

20 minutes wait for a bacon cheeseburger.

Since we are traveling with children, this is our go to Burger King on the route. The large and diverse indoor play paradise is great for children to let out some energy and get some exercise, even in bad weather. I'm surprised that Burger King doesn't advertise it anymore because it's really excellent.

I've gotten super fresh food, but sometimes not so great fries. I think the consistent use of reusable cups in the restaurant sector is very good.

Employees don't wear gloves when preparing burgers - disgusting and risky. Direct skin contact with ingredients increases the risk of contamination. Incomprehensible in an industry with essential hygiene standards. Conclusion: Stay away until gloves become mandatory! 🍔🚫

Boy oh boy, I've never experienced anything like that. Went to this slow food restaurant and ordered 3 cheeseburgers. Were ready after about 20 minutes. Took a long time but so far it's okay. When I opened the packaging I discovered that all three were hamburgers. Of course she complained and asked to bring me three new cheeseburgers. The three-star chef took the first old hamburger, slapped a slice of cheese on it (without gloves, of course) and packed it up again. Of course I declined the tempting offer and insisted on new burgers. I then waited a total of another 30 minutes and the burgers still weren't ready, even though I asked three times. At the end I asked for my money back, which was then paid out. I actually want to give it minus five stars, but that's not possible. The young woman at the ordering counter gets one star. She has to explain to all customers in a polite, nice and friendly manner what a mess there is when the food is being prepared.

Food preparation: The staff didn't use gloves, worked on a burger in pairs, everyone grabbed something on it with their hands in slow motion, like meatball, cheese, tomato, etc. (Conclusion: disgusting) Fries were too salty. The burger was also smaller than before. There was no deposit back for the reusable cup. - what's that supposed to mean? Then I can take him with me too. That probably doesn't matter to them. One employee was very polite.

Tragedy. Dirt, waiting time for two coffees over half an hour. Embarrassing.

Avoid at all cost. 30min waiting for the food to be delivered. Interesting interpretation of fast-food restaurant 😡

Completely unnecessary. Please just drive 500m to the nearest snack bar. Wait 30 minutes for two burgers and fries.