BURGER KING Deutschland GmbH in Hannover

Entire order was messed up, we wanted Plant Based, got meat, forgot parts of the order, we couldn't choose toys, the toilets were a disaster (didn't flush), not recommended!

Worst BurgerKing I've ever been to! DON'T GO!!! Both had bad stomach pains on the same day and the next day! Plus fake fries, no sauces and regular Cola instead of Cola Zero. What if I had diabetes? I'm glad that the Vegan Whopper wasn't an animal petty despite the black spots. But cold. The little things were too difficult for the employees. Cleaning lady irritatingly unfriendly. Tables dirty. Only minimum. I wonder how someone can be so bad at their job. My recommendation, next time, go to the McD next door. Bad management from head to toe.

It's okay, it could be better. But it's always open

Comparatively, this Burger King restaurant is mediocre. Toilets were dirty despite the cleaner with a coin plate in front of them and the soap dispenser was also broken, meaning there was no soap to wash your hands.

It's incredible, only for €13 for two Whoppers, soda and fries. The burger was delicious and is the ideal amount of food to leave two people satisfied. Burger King > McDonald's. If my French cousin gets married and they don't serve Whoppers, I won't go to his wedding. Long live the king of hamburgers.

wow... this experience is simply incredible for the low price of €12.99 McDonald's only dreams of reaching these levels of quality and quantity for such a good price. the best experience I have had in my life. I would miss my dad's funeral to come here. Long live Burger King

Vegetarian Whoppers are delicious just like Mac and Cheese Patty. But the apple spritzer tasted like water and I had to throw it away straight away. Onion Rings were below average as if they had been processed twice. Sour cream was very sour.

Not recommended, worst store in Hanover.. Service was poor, no toilet paper or soap. Customers are treated like Köpek.

I've been there twice now and it was clean and tidy and I was completely satisfied for a FAST FOOD shop.

It feels like an eternity since I've had a snack at BK. In the menu two BigKings with extra bacon plus fries with extra ketchup and a large Coke. The burgers as ordered, but with extra mayonnaise and a small Coke. It was corrected without any problems. But one star deducted for the service. The quality of the goods and the taste of the burger/fries are impeccable. The burgers were delicious and the fries were crispy. Just like I know BK.

The employee is unfriendly and too slow, I had to wait half an hour for my order.

Unfortunately I can only give the two stars for the food, everything was very fresh and warm. The branch was not clean and the toilet was unusable because it was very unclean. Upon request I was allowed to use the toilet in the lower area, but it was also very unpleasant. Unfortunately, I cannot accept the excuse from the shift manager that he has no cleaning staff.

I've had to wait nearly or more than 20 minutes I've been here and the workers don't care about it and still mess up ur order and they call it FASTFOOD oh yeah waiting an entire decade for one cheeseburger is totally fast.

Just a Burger King, nothing earth-shattering or special :)

They only take your order by the machines and give you the opportunity to choose that langue I chose spanish and ask for a nugget menu. With it it came a beverage, the machine offered mainly the coca cola brands. Which I chose sprite, the ticket printed a multivitamin beverage. I did not realize that the ticket was mentioning this beverage instead for the sprite I clearly chose on the screen of the machines. As soon as I got my order I notice the beverage was not want I asked, though I ask politely since the menu cost the same regardless of the beverage if I could get a sprite. The eswer was... It's not my problem the ticket says multivitamin juice you get that and cannot change. I try to argue and the answer was I do no understand and is your fault. Though the price is the same. The people there are rimless, I the. Ate the nuggets which seemed to be not recently fried, they tasted like rubber. The service was more than poorly and extremely rude. I will never eat in burger King again... for that in germany I must admit that @McDonald's is the best option.

Conditions were very nice and everything but unfortunately the food left me with an upset stomach. :(

The cleaning lady in front of the toilets is so incredibly unfriendly and intrusive that I will never go to this shop again! Your tone is so disrespectful, I felt very harassed! And grumpily demands money even though you've eaten and paid here!

So prices have increased fourfold on average over the last month. The chilli cheese now costs €4.29. Last month it was something like €2. This is just so Hebrew. Burger King simply needs to be taken down. I'm in favor of burning the shops. It's unbelievable what kind of rubbish is sold here for such prices. This waste is worth a maximum of €1 and sells for five times as much. The fact that this is still legal shows what a disturbed country we live in.

I'm horrified at how customers are treated there & how long you have to wait for your food..WE were 7 people and didn't eat anything there because the statement came that we customers who want to pay in cash there should wait & he doesn't care! When I asked If I understood that correctly, he said yes... impudence

Burger King Georgstrasse 13 30159 Hanover ☆☆☆☆☆ Unfortunately I had a very disappointing experience on my last visit. The food was burnt and practically inedible. The quality of the food was not at all what I normally have from Burger King. It was just rubbish. Very disappointing and I probably won't be back anytime soon.

I was just ordering my food on one of these monitors. Since apparently you can only order there, but I couldn't handle it right away, I would probably need 10 minutes. Shortly before sending, one of the employees called out that nothing more could be ordered. Thank you very much. No information in advance. My complaint was ignored, the boss told the employee "don't argue" and ignored me. I wanted to say that perhaps the monitor should be switched off. But it doesn't work that way. Impossible. I will not be a returning guest in the future.

The desktop self conditions are very slow.

Paying for the toilet as a customer was very strange for me as a village child. In the small town you also wait 20 minutes less for your food

I called and the person who took my call seemed to have trouble understanding me, apparently the best solution for him was to end the call, Saplands

The dining tables are all dirty

I placed an order through Uber Eats but received the wrong order. I contacted the number by phone and his behavior was very, very bad and he told me in the sense that I am a liar.

Staff chattering missed the train with a 12 minute lead. No fast food

Unfortunately no recommendation possible. Instead of a chicken burger there is a beef burger, a burger was completely missing. Tables are rarely cleaned. Toilets reasonably clean.

Tables dirty, the floor sticky in places, music way too loud Burgerbun black. According to the service staff, all the rolls would look like this, which would be normal. After I expressly said that it was not edible and that I now insisted on an exchange, he finally went to the back. Big team meeting. My son ended up getting a new burger. We definitely won't be coming back.

Unfortunately, grilled food is not available here! The burgers are served lukewarm and customers are insulted if they complain. The second burger wasn't any better either. Washing your hands costs 50 cents and the lady at the toilet doesn't know the word friendliness either! Burger King isn't what it used to be. That leaves McDonalds as an alternative

I won't recommend it. I had to wait a very long time for a fast food restaurant about 19 minutes for 2 Whoppers. At the end when the food was reserved a burger was extremely old, this could be clearly seen from the bread and the salad. I also had to argue for a long time until I got a fresh burger. The toilets were also extremely dirty and after we informed the lady who was responsible for them she said “That’s a toilet and not a Douglas”. Nevertheless, something has to be done hygienically here. I don't even want to know what the condition of the kitchen looks like.

After all, I've never had diarrhea after a visit here

I had to wait too long for my food

The toilet employee is very rude. Due to her aggressive, insulted mood she caused a lot of trouble. Last but not least, the lady insulted us and then threw us out. All because of the question of how much she wanted to be paid.

Wait, Burger King doesn't stand out

I have 35 minutes. Waited for a Coke, chicken nuggets and a hot brownie, unfortunately never received so I left. Thanks for nothing.

Quite okay for in between. If you have the BK app you can actually save a lot.

Best restaurant better than Mc.

Nice employees and motivated managers Everything has really improved there.. always happy again

Mr. Al-Hussein is a very positive and fascinating employee in the company. When there was a misunderstanding at the checkout due to my order, he was able to clear up the misunderstanding very well, and the employees also feel very comfortable under his management.

Fast food that I have to wait 15 minutes for. (03/30/2024) - There's always something wrong with this branch... If there's another Burger King nearby, it's better to go to the other one.

I just had dinner at this Burger King branch at Steintor. As a rule, I don't write reviews. However, there was an incredibly high volume of orders ahead of me and I had a while to watch the employees at work. One employee caught my eye in a particularly positive way. Mr. Alighabar (I hope the name is spelled correctly) does an incredible job. Super professional, friendly and quick, I received my menu really quickly despite over 20 orders in preparation. Thanks to this gentleman. Very impressive!

Disastrous store... Ordered 3 small burgers + 1 king menu The wait was 30 minutes and it would have taken even longer if you hadn't gone to the counter and asked if you had to make your own burger... The food was also lukewarm...

Unfortunately everything is underground. The term “fast food” loses its meaning if you have to wait more than 25 minutes and the staff lie to you about it. I will avoid this restaurant in the future and do not recommend anyone else to visit.

I love the food there and the ice cream. Was there today and paid a small ice cream for just 2.19

This Burger King is located near the Steintor. It is recommended for a snack in between. There is also a toilet upstairs. If you visit this fast food restaurant frequently, you might also want to download the Burger King app. There are regular special offers there. Update: During the last visit, the milkshake was not given out with the correct filling quantity. In the picture you can see that there isn't even remotely enough in the gift. That's a no-go for me. Information about my recessions. All the information I write down here is a snapshot and completely subjective. When I visit a place a second time, my assessment may be completely different. If I find something that needs improvement and it has actually been implemented, I will of course also change my review. Please always remain polite.

Great after the renovation. Fries could have been crispier, burgers were good. Didn't have to wait long

Very chic Moder large Food great ☺️😊

Listless staff and not friendly

Super long waiting time. Mega unfriendly staff!!!!

Shop simply closed during opening hours. Employees are there but don't open the store.

I went in there today purely by chance, I actually wanted to go to Mäces. I am very positively surprised. Nice restaurant, fries and burgers were also delicious. Come back

Food was okay, but the rest was unfortunately weak. Several paid items were forgotten and the restaurant is super dirty. The floor is sticky, tables are not wiped and tray carts are not emptied. Very unfortunate.

Once again, when I ordered crispy chicken, I got one with cheese on it. I first looked at what was on it on the train... songs with cheese...a bonus for most people but with lactose intolerance it's more than bitter because I can just throw it away.

Tables dirty and sticky and tray carts full. Ordered reusable cups, received disposable ones. Parts of the order were missing. How does a store like this work?

Incomplete + partially wrong + they didn't care And it didn't taste good either. Hopefully it stays there

Ok in itself, but unbearable at peak times. It all takes forever and half of it is forgotten...

Waited 13 minutes for a small coffee. Employees overwhelmed. Loading what can I say stuck to the floor. Thank you please completely unknown.

Very good Burger King for the city center. Well maintained and good service. Not at all like the cliché. The food is just like everywhere else and plant-based tastes quite good too. Gladly again

The food is cold, the tables are dirty, the machines don't work, and things that haven't been cleared by customers are left behind

Delay in processing the order and a small place. It is difficult to find a place to sit

Very good shop and employees Can't complain

Waiting time a bit long when full, but branch manager very nice! I'd love to come back :)

The citizen simply tasted old and everything was only lukewarm. The ordering machine doesn't give a receipt with a number... but that didn't matter to the staff.

Anyone who still eats there after two Wallraff documentaries from the last few years has only themselves to blame 😁..

Ich habe einen Cheeseburger bestellt. 20 min gewartet und dann noch komplett kalten Cheeseburger bekommen. Ich habe mich beschwert und einen neuen geordert. Den kalten habe ich dann tatsächlich nochmal bekommen. Echt eine Frechheit. Nichtmal einen einfachen Cheeseburger bekommt man hin.

The concept of "fast food" loses all meaning here.

Несоветую некому,грязь,в туалете наркоманки были,запах ужасный,даже туалетом невоспользовалась хоть и заплатила.Это был последний раз.

30 Minuten Wartezeit geht gar nicht. Offensichtlich viel zu wenig Personal in der Küche. Die Whopper haben dann aber wenigstens geschmeckt.

Habe mir gestern zwei Burger geholt und bei beiden sahen die Pattys aus, als ob sie noch nie einen Grill oder Hitze im allgemeinen gesehen hätten. Heute habe ich bauchschmerzen... Hab extra sogar Bilder von den Pattys gemacht, da ich sowas noch nie gesehen habe

War gestern mit Freunden da essen.Komplett dreckig, die Bedienung ist nur am Handy .Burger waren ekelhaft und das Patty war roh !. Toiletten waren dauer Geschlossen ohne ersichtlichen Grunde .Auf Nachfrage wurde man nur harsch abgewiesen. Habe seid gestern Magen Probleme .Nie wieder einfach traurig das man dafür noch Geld bezahlt!

Viel besser als Mc'Donalds, die Bestellungen werden schnell angenommen und man bekommt seine Bestellungen direkt nach 2-4 Minuten, Mitarbeiter sind sehr freundlich und respektvoll, das Essen und das Trinken schmeckt viel besser als bei Mc'Donalds😇😇

Eben halt ein Burger King! Zumindest funktionierten die Automaten, an denen man sein Essen bestellen konnte!

Die beste Erfahrung, beste Team!

War alles perfekt, sehr angenehm und Service tiptop . Weitere so 👌🏻

Mussten für 3 kleine Burger ca. 15 min warten personal in der Küche ist viel zu langsam sie hatten in der Küche nur 1 Person und die hat gefühlt Eier gechillt die burger kamen auch leider kalt an

Kontinuierliche Probleme mit unvollständigen Bestellungen durch mangelnder Aufmerksamkeit der Mitarbeiter. ich bin gezwungen, mich mit schwerwiegender Unzufriedenheit über meine wiederholten Erfahrungen in Ihrer Filiale auszudrücken. Bei nahezu jeder Bestellung zum Mitnehmen werden grundlegende Aspekte meiner Bestellung vergessen, für die ich bezahlt habe. Dies ist nicht nur ärgerlich, sondern auch inakzeptabel. Es scheint, als ob Ihre Mitarbeiter wenig bis gar keine Rücksicht auf individuelle Kundenwünsche nehmen. Das Essen wird scheinbar wahllos auf ein Tablet gestellt, ohne dass darauf geachtet wird, ob es den spezifischen Anforderungen des Kunden entspricht. Dies führt zu wiederholten Fällen, in denen das Essen unvollständig ist und grundlegende Elemente fehlen. Es frustriert mich zutiefst, dass ich dazu gezwungen bin, mein Essen bei der Abholung im Detail zu überprüfen, um sicherzustellen, dass ich tatsächlich das erhalte, wofür ich bezahlt habe. Wie kann es sein, dass Soßen vergessen werden, die speziell für bestimmte Produkte wie Nuggets vorgesehen sind? Oder dass Zusatzartikel, für die ich extra bezahlt habe, einfach nicht mitgeliefert werden? Ein Beispiel hierfür ist, dass mir zwei Tüten Ketchup ausgehändigt wurden, während ich lediglich eine Tüte Mayo wollte. Ebenfalls für bezahlte extra Soßen die komplett vergessen wurden. Es scheint, als ob grundlegende Aufmerksamkeit und Sorgfalt in der Bearbeitung von Bestellungen fehlen, was zu wiederholten Enttäuschungen führt. Ich hoffe aufrichtig, dass Sie diese Angelegenheit ernst nehmen und geeignete Maßnahmen ergreifen, um die Qualität Ihrer Dienstleistungen zu verbessern. Als langjähriger Kunde erwarte ich eine bessere Erfahrung und hoffe darauf, dass meine Bedenken ernst genommen werden. Die Mitarbeiterin an der Kasse zum Zeitpunkt 12:45 11.12.2023 weist stark auf mangelnde aufmekrskamzeit. Mit enttäuschten Grüßen,

Geschmacklich gruseliger Veggie Bürger nach langer Wartezeit obwohl nur wenige Kunden anwesend waren. Toiletten waren auch gesperrt.

Too few vegetarian options. Clean. Staff is ok.

O BURGER KING TINHA ALGO QUE O CARACTERIZAVA...O REFILL....APETECIA MAIS UMA COLA....ERA SO ENCHER....AGORA PAGUEI 3 EUROS POR UMA OUTRA ... CLARO....JA TEEM CLIENTES...DEIXARAM ESSA BENESSE... PEA NAO FAZEREM COMO EU...ATE REPOREM O REFILL IREI A MCDONALDS

lecker. nach der Renovierung ist es schön und gemütlich. Aber der Nachteil ist, dass bei vielen Leuten die Burger kalt sind und man lange auf die Bestellung warten muss. Bei vielen Leuten kommt das Personal nicht zurecht

Lange warte zeit sonst wie immer

Все добре, але потрібно щоб працював туалет!!!

Jedesmal ist das Essen kalt auch wenn mann extras bestellt ist das essen kalt nie wider und das Personal hat kein bock und ist sehr unfreundlich

Ich kann das essen nicht beschreiben Und Mitarbeiter müssen Andre Job suchen besser.. Nie wieder.

Schmeckt super! Ich empfehle den Burgerking App zu benutzen. Da findet man immer super Coupons. Ich habe unter 10 Euro für ein Menu mit 2 🍔 ein große Cola und 🍟. Ich habe 30 min gewartet bis mein Essen fertig war.

Nach den ganzen Berichten über BK wollte ich zuerst nicht dort essen, aber der Laden war modern, sauber (so weit ich es vorm Tresen beurteilen kann) und die Bedienung war freundlich.

Ich habe fast 30 Minuten auf meine kleine Bestellung gewartet. Sie verwirren oft den Inhalt der Bestellung. Ich rate davon ab, wenn Sie es eilig haben!

Das Essen im Restaurant war echt gut, im Großen und Ganzen habe ich gute Erfahrungen mit dem Restaurant gemacht. Nachdem ich dort gegessen habe, wollte ich auf Toilette gehen und wurde danach leider sehr unfreundlich von der Toilettenreinigungsfachkraft angemacht. Auch mein Partner wurde von der Person sehr unfreundlich angesprochen und wurde quasi gezwungen 50 Cent zu zahlen, die sonst eine Empfehlung sind. Schade!

Die Dame an der Kasse wirkte sichtlich genervt. Vielleicht nen schlechten Tag gehabt.

15 Minuten Wartezeit in Fastfood o0 kann man nicht bei Personal bestellen!

Veganer Burger und vegane Nuggets waren in Ordnung.

Ich war schon hunderte Male bei Burger King. Aber zum ersten Mal, dass ich mit der Deutschen Bahn gestrandet bin. Dies war dann mein Abendessen. Ich mag es, wenn ich am Terminal mein Essen in Ruhe selbst auswählen kann. Es war gegen 20:30 Uhr wenig los und ich musste nicht lange warten. Die Mitarbeiterin war sehr freundlich und zuvorkommen. Sie fragte explizit, ob ich wirklich keine Soße möchte und wir unterhielten uns über die leckeren Pommes. Dazu benötige ich kein Ketchup. Dieser landet sonst im Kühlschrank bis das MHD abgelaufen ist.

Wenn Sie kei e andere wahl haben oder Ihre freunde gehen wollen 😕

Прекрасное заведение вот только столы протирать забывают , причём постоянно забывают протирать.

Dank Coupons hat man wenigstens paar Cent gespart sonst alles super. Es könnte nicht so rustikal innen aussehen, könnte gemütlicher sein.. aber auf der andere Seite der Besitzer möchte bestimmt Das man isst und dannach sofort Platz leer macht, also ist es schon so gewollt könnte ich mir vorstellen. Lasst Euch schmecken

BigKing XXL mein Lieblingsburger

Die Mitarbeiter kennen ihre Burger nicht.

Сподобалося обслуговування швидко і смачно

Seemly clean, order preparation time longer than expected