McDonald's in Hannover

Ordering food via McDrive is not reliable. Once again something was missing from the order. Until now, fries or nuggets were missing when several menu items were ordered - or even a cheeseburger. But food ordering inside was always reliable.

Unfortunately, since the renovation it has become quite cozy at peak times. The entertainment options (playground and games table) for the kids were completely removed

I had just ordered take away for just under 33 euros.. tchjaa unfortunately they were apparently overwhelmed with 2 happy meals, a 20 nuggets and a coupon:( my BICMÄC was "forgotten" - unfortunately this is the second time in half a year. I'm a bit pissy and still slightly hungry.. After the conversion, the Mc'es is no longer so generously equipped with seats and the McCafe is rotting away unused... what a waste of space! About the food itself: if you actually get what you ordered, you can say - yes, you can eat. Fries are always delicious, unfortunately the cheese on the burgers sometimes doesn't melt. (Bicmäc et al.) GRRRRRRRHHH

Unfortunately there are no play areas for children.

It's best for all employees to register for the course Should learn how to deal with guests

Very bad staff, waited 37 minutes for food

It couldn't get any worse: the patty was dry and black on the edges and there was a sad pile of bacon and sauce on the hash browns. Compared to the colorful advertising images, it's pure bullshit.

Unfortunately, every time we are disappointed with the service and food. Received multiple orders where parts of the order were missing. Food tastes sticky. Simply disappointing.

Very clean, everything hot, nice service

Hi, very dirty, the tiles on the wall are smeared with ketchup, the benches are full of crumbs, the service is very bad considering the shop has just been renovated

Disaster, we've never had to wait 45 minutes for food. Since the renovation, things have gone haywire. Customers after us have German We are actually more likely to get the food to go than we would at the table. Other customers also left angry. If we hadn't complained we would probably still be waiting. Never again MC Donald in Bornum

Well, what can you say... The recent renovation and redesign was probably not well thought out. Fewer parking spaces, fewer seats, but now a McCafé. Less child friendly. Only one place to play, the outside playground is gone. The issue for take-away orders was also more modern. Screen away, the numbers are called out again. Beautiful is different. Too bad!

Unfortunately I am very disappointed. At first the employees were very friendly and the order was processed quickly. Among other things, I ordered “vegan” nuggets to take away. Absolutely vegan. Of the 20 McPlant Nuggets, 6 were not Plant Nuggets, but real Chicken McNuggets. Why is this option even offered if the employees still sell the real nuggets to customers? For me this is absolutely outrageous and disrespectful, check your order before you leave!

Quick and tasty. The team shows how good fast food can be for us. I've seen such good timing and structure from McDonald's employees for a long time. Really an exemplary shop with great, friendly staff.

The place used to be recommended until the renovation came. There were hardly any parking spaces before and now you just can't find any at certain times. The room was simply reduced in size, the sliding door makes the 2 tables at the door unseatable in certain weather conditions. Anyone who thinks that MC offers anything else for children is misinformed, MC offers zero point zero.

Really bad service, all orders came wrong

Very clean and breakfast was great.

An employee was very helpful in navigating the ordering system.

I somehow can't get used to the new McDonald's

I like McDonald's better now. A few years ago the employees were incredibly unfriendly.

What is that ??? Grill stickers on drinks cups? Discolored dingy lid? Please explain!!!

I think it's a shame that this branch no longer stirs the McFlurrys with the machine, even though there are reusable attachments for this. Unfortunately, many branches no longer do this.

Since the renovation, guests are not welcome in the house. Not inviting, children are not welcome and nothing is offered for children anymore From a laughing child to a depressed adult

December 2024. We have two children and my daughter, probably because she is a daughter and not a son, didn't get any Mario Kart toys with the excuse that there weren't any left. Which is very strange because my son actually got this toy. Likewise, children from neighboring tables who were there a long time (25 minutes) after us. Thank you for this great trip home!!! I had to comfort my child for so long that I definitely won't go there again.

As always, very good. After the renovation things look better. The only disadvantage is the narrower parking spaces

This McDonald’s here is probably the best in Germany. 👍🏻 Always super tasty, fresh and super fast. Real.

Mecces...good for in between meals

What's wrong with you? MC Donald's is a fast food restaurant. You order from a machine, it takes forever and the quality really leaves a lot to be desired. And to be honest, paying almost €5 for a bad coffee is simply not possible

Attractive facility. Friendly employees!

Super tight parking spaces, no, never there again

incredibly bad. Tables dirty, garbage piled up when returned. Burgers cold, fries cold. definitely never again. go somewhere else.

Always friendly staff and super fast service – perfect place for a quick snack!

Parking lot was full, no tables available. We ordered anyway, the food was ready very quickly and everything was as ordered.

Unfortunately my burger or the patti was burnt, since we were just passing through I couldn't bring it back! At such a price something like this shouldn't happen!!!

It's a shame, the renovation could have been saved. I was actually almost always satisfied with the store and would have otherwise given it 4 or 5 stars. Unfortunately, according to the employees, it is only possible to order at the terminals (some people like them, but I don't and I certainly don't have to order there) so unfortunately only 1 star. Adios McD, I won't be coming back.

Service seemed very disorganized, the food was cold and the book was forgotten at the happy time, which then caused a crying concert at home. The conversion seems very child-unfriendly, no slide, no game display, it's a shame.

everything new and everything chic! It's worth a visit! K Treat yourself!

Restaurant is temporarily closed, thanks for the detour and wasted time? Why can't you put this on Google?

Very weak if you close for renovation for 1 month (October 2024) and don't manage to update on Google. Nice 11km detour and 30 minutes lost. Thank you on behalf of the environment.

Typical Mäcces location. Tried new spicy chicken burger (really spicy). It was tasty...what I personally find impersonal in all branches (including the Burger King chain) is the mandatory selection at the machine...service should always be personal...that's why our visits have been greatly reduced.

Nice staff and everything fresh

Very good fresh burgers, amazingly hot and fresh chips, relatively clean seats and quick service. Very pleasant experience for a roadtrip stop!

Standard! But friendly staff! A large chip was forgotten in our bag. Handed out after remonstrance without discussion. Thank you

Waited more than an hour for delivery, then a message came saying it was cancelled. They simply didn't feel like delivering a €15 order shortly before closing time.

This is the most incompetent McDonald's branch on the planet. I ordered a Royal Cheese online twice, and twice there was a Royal TS in the packaging. When I was there and said that we should please explain to the staff what the difference is between a Royal Cheese and a TS, the cashier just laughed. So I ordered, among other things, a Royal Cheese. When I got home and opened the Royal Cheese packaging there was a TS inside. On my next visit I ordered, among other things, 2 cheeseburgers, which I couldn't find when I was home (same cashier). The store is unbelievable. I can't shake the feeling that they do this extra. 😡

Bought food via the drive-thru, so no review about the ambience. Three burgers, one menu ordered with Sprite. The Sprite tasted like water, arrived home then discovered that two out of three burgers were missing... yeah, let's just leave it like that for now.. not the first time things have gone wrong at this location.

very nice staff! Show a lot of consideration for people with disabilities

Hello everyone: I ate 2 Bigmäc 4 days ago and had stomach cramps the next morning. I thought that something like that could happen. Then after 2 days I ate 2 bigmäc again and it was the same! I definitely won't go to McDonald's or order from them again. That's it. I would prefer smaller burger companies.

Got the new M for the first time today Ate burgers. Lots of meat and very good taste.

This is the best McDonald's in Hanover The food is prepared super quickly and is always warm and the fries are crispy You always get a place that is clean The staff is super friendly and helpful, which is not a given at McDonalds

Unpleasant experience today, Sunday August 11th. The decision was made not to turn on the air conditioning even though it was 27 degrees, which felt even worse inside the place.

I ordered a plant burger, but received a burger with meat. Not a good experience

August 4th, 2024 at 9:00 p.m.! So such an arrogant one! Unfriendly ones! I have never seen any other employee with seven days of rain on their faces!! This foreman in a blue shirt with a pigtail is a monster!!! Your behavior is indescribably inhumane! Racist! I would love to have the entire menu that I ordered and paid for! Thrown in her face! Speaks cheekily, arrogantly and unfriendly!

Very competent, courteous and friendly employees!!!

I saw that Google didn't put my review online. That was four years ago now. I held on bravely and MC D was no longer allowed to greet me

Mäckes as we know it. Despite rush hour, I was served quickly. Unfortunately, the code scanner did not recognize the QR code from the app. Still, this is a good burger place. Edit: I now only order via the app. That works great. Almost no waiting times. I now give the service 5 stars. When the renovation is complete, I will also re-evaluate the ambience.

I like to come here for breakfast. The employees are always friendly.

Hello McDonald's team, Now it's really tiring when I order something from you in the drive-thru and your Asian colleague serves me. Every time you actually only order two pieces (and today a McMuffin and McToast) and you don't check the bag immediately, you realize that something was packaged incorrectly again. This colleague may work quickly, at least it almost seems as if she is working on commission for more customers served per day, but every second order is incorrect.

Food is NEVER packaged neatly, you have to put your burger back together yourself before eating it. Food for home usually gets cold after just 5 minutes of driving.

Dear McDonald's team, I would like to share with you my honest feedback on my recent visits to your branch. I always used to enjoy your food, but unfortunately that has changed recently. After my visit yesterday I had severe stomach pain, and this wasn't the first time. I also had similar problems on my last five visits. This has made me decide to avoid McDonald's in the future. However, I would like to acknowledge that you have evolved in other areas. Your new automated processes and advancing digitalization are impressive and show your commitment to innovation. Nevertheless, McDonald's should primarily stand for high-quality food and not just as a pioneer in automation processes. For comparison: I've been eating at Burger King more often lately and I have to say that their quality is far superior to yours. The food there is much better and more digestible. It is important to me to give you this feedback because only through honest feedback can companies grow and improve.

When I ordered at the DriveIn I got a burger with no patty and just a salad. That's cheating!!!

Unfortunately, people often forget to pack something in the drive

I ordered menu (chicken burger, chicken nuggets and fries) home. The chicken nuggets were very dry and tasted “old”. The fries had become soft and didn't taste good. The bread from the chicken burger was very dry and also tasted “old”.

There's always an expensive burger missing, and that gradually becomes noticeable.

Unfortunately, the air conditioning has been broken for a long time, so it gets pretty hot inside.

It's just old food that doesn't work at all

McD is McD, they don't need any ambience. The ordering machines are full of remorse

Freshly renovated McDonald's where the terrace was still closed that day. Otherwise, you order at the counter as usual and have the food brought to you, which works well. We didn't wait too long and the food was also good, hot and freshly prepared. The modern, slightly different furniture is good for sitting on and is something different. I'll definitely come here more often

I like this McDonald's because you can find the standards of laarque and the service is fast.

The store seems to close at 12:00 a.m., but if you order and sit down at 11:55 p.m., the lights are turned off at 12:00 a.m. and you are asked to leave the store. This is the first time I've experienced this at McDonald's.

Fast, fresh and good, thanks to the many people who work there and always a good atmosphere, so noticeable for me as a guest.

Now €11.50 ( Lieferando price) for a box of 20 chicken nuggets. I think at McDonalds you have completely lost touch with reality. A whole chicken from one of the many roast chicken carts in supermarket parking lots usually costs less and here they want to sell you 20 small shaped meat morsels for such an outrageous price? Open the windows!

In itself a typical McDonald's. However, the staff lacks service orientation. I ordered a menu at McDrive. After handing over the bag of food, I asked for a straw. I was then told that there were no straws for soft drinks, and this was repeated like a mantra by some of the employees. I was also made aware of the presence of the lid on the cup. Whether or not McDonald's current fitness policy provides for the unasked provision of straws for soft drinks, I expect an employee of a service company to come up with a customer-friendly solution, for example by offering a straw for milkshakes. So I can't recommend this McDonald's branch.

Actually quite good. Service was good but obviously one of the employees couldn't read. At least she is able to confuse chocolate sauce with cherry sauce. In addition, some people here are not able to carry a sprite. 200!!!!! But overall they were very nice if not 100% competent.

The delivery fee has now skyrocketed (€4.79) and pretty much all customers complain that the food arrives cold. Until these outrageous prices are not reduced, I would rather order from the competition and even get real burgers there that fill you up.

Clean and the staff is very friendly the prices are the chain like everywhere the parking lot could be bigger

It's way too expensive and it just doesn't taste good anymore...

We just love McDonalds. Contrary to the actual concept, not every branch is equally good. It would only be great if they didn't get more expensive every week. Even with the coupons and the like, we've now really reached a borderline price level.

If the child wants to go here, then you just go with them. It takes forever to get any codes from the app and then fails due to a non-functioning terminal. I still prefer to go to the counter and talk to people!! There is no need to comment on quality, everyone knows that only too well. Personally, I can get rid of a mountain of money here and still don't feel full.

Everything is good, kids are a lot of fun, parents are also expensive

There is no parking space for bicycles, so you just have to cycle through the drive.

Super fast service and the tables were wiped down regularly

Just like a McDonald's. I still think the panels are stupid but whatever. What I didn't like was that I just wanted to be left alone and eat my cheeseburger and a woman asked me if she could ask me questions about my food and experience at McDonald's.

The guy at the cash register is the real deal, the one with the scorpion tattoo. Rocket-fast and everything understood immediately, that's what makes the difference to all the sleeping pills at BurgerKing.

Prices are just too high, especially for coffee

Fabian is the warmest employee!😄

Unfortunately, I don't really like hairy burgers. Next time please use toenails. Thanks! :)

Very friendly employees. The service is very competent and the rooms are very clean (toilet). The café was very tasty 🫶

Food was typical mces Unfortunately, one item from the app was no longer available and was therefore forgotten without comment during table service Location is ok. Parking lot a bit small ^^

Food was fresh, warm and tasty. The order was complete even though it was a slightly larger order. The staff is nice, but since they are still quite inexperienced and the language isn't 100% comprehensible, it doesn't make the drive-in easy and you sometimes have to wait a long time because the orders are coming along slowly. But all in all ok.

We ordered and after 1 hour received the message that our order had now been canceled instead of it arriving!!!!

Service and waiting time were great. Very friendly staff. Great again.

We dined here at the Golden Möwe restaurant late at lunchtime after a long walk through the local countryside. We were served various delicacies very politely! My wife and our girl were rejoicing.

Food was bad, some of it inedible and I got 10 disgusting chili cheese nuggets and 10 normal nuggets instead of the 20 normal nuggets I actually ordered at least it was prepared quickly

Please be careful at this branch If you get your order from Drive at the window, always open it and check it. Something is always missing. If you check after driving away and notice something is missing, you have no chance I think this is a ploy by some employees and branch managers who work together to rip off customers Yes, 2 to 3 burgers TS a day, that's a decent amount in a month For me this is cheating and nothing else Preferably. Avoid this branch

We were on the way to vacation and ordered something. When we drove further we noticed that we had forgotten all the sauces, sour cream, sweet and sour and BBQ. This is unacceptable

No straws, no table service, half of the lights were switched off during the stay, the rooms were not heated in winter (you had to eat in a winter jacket). A smooth 6.

There was no internet because of vouchers,

Staff not constantly changing and friendly.

Good McDonald's, unfortunately some order terminals were broken or showed outdated offers