McDonald's in Hannover

Food inedible, see pictures Customer service underground wanted to complain, it was discussed with the customer instead of trying to solve it satisfactorily After discussion and insistence on a complaint, I was given €4 in cash, which is neither the price of two cheeseburgers nor a McMenu Smart.

Vallah Burger made without love, hard as a rock. I've eaten better before 💔 but chicken nuggets were strong

Online payment didn't work. This meant that the online ordering was no longer necessary. you had to wait in line

The employees were really nice. The food was complete and warm. The tables were neat (even with flowers) and the toilets too. Was honestly positively surprised. Thanks :)

20 minutes for a to go breakfast order. 15 minutes to tell me to order something else. 5 minutes to make what I wanted. Time after time this location does terrible business.

Rarely seen such a bad McDonald's...

Not so sparkling...delivery 2 hours, food cold.

Always takes a long time and is very unfriendly

Food was good, but the toilets 🚾 still need improvements.

Slowly, from about an hour before closing time you have to be lucky for fries, delivery service is underground. Sometimes it's better to leave things as they were before. The employees seem to be doing their best, they can't do much about it, but somehow things aren't working.

It was super tasty, my order was freshly prepared, and the fries were also great, nice and hot and fresh.

Best MC Donalds branch in Germany!!!! Food is always great. Always plenty of sauce (which you can't say about the others) And kudos to Mr. König!!!

Never seen a worse McDonalds. The yogurt in the ice cream alone was bad. Thanks for the food poisoning. It's better not to eat there. Is better for your health.

Bottomless. Order from McDonalds and after waiting 1 hour you get the information that the order will be postponed for another hour. After another 30 minutes we receive a text message that the order has been canceled. Absolute impudence!

The place where the trays are placed should be checked regularly. Garbage is overflowing on the ground. Toilets are dirty. No napkins. They threw napkins into the sink. Cleanliness should be checked at regular intervals. Since it is crowded, attention must be paid to cleanliness.

Never experienced such a slow shop!!! 4 cars in the drive and 3 minutes waiting time

We ate something “quickly” with the family because we drove past it and have been waiting for our order for 40 minutes - there are three of us, with my child having a Happy Meal, my husband having a menu and me having a coffee. So I can get my food served quicker in the restaurant.

Be careful when ordering online!! No food arrived after 2 hours! The telephone hasn't worked for days, instead you hear noises like the fax back then. That doesn't work at all!

A warm hello, As often as time allows, we go swimming with the grandchildren in Stadthagen. Then our grandchildren can decide where and what we want to eat afterwards. The decision is pretty much always... McDonald's. But it's also delicious, why not? The staff, very friendly. Which makes us very happy too. So, we'll keep coming back, at least as long as our grandchildren want to go swimming with us. Sincerely Wedding doves glide Michaela & Wilfried ⭐⭐⭐⭐⭐⭐

The shooting guards are bad and toilets are dirty and no table service.

Best of the best always go here! The Indian woman is the best love she always does everything so well. This woman is a 10/10

Stop at McDonald's 🤷‍♂️ What was positive was the quick processing 👍

I waited 20 minutes. Then I asked where my food was. I didn't get an answer. But my food is no excuse either. Staff very rude.

Is it so difficult to read the order? The day before yesterday fries were missing from delivery and today in McDrive a wrap was missing. Of course I only noticed it when I got home. Today (July 24th, 2024) I forgot another burger and for the third time the cola tastes like water because there is no syrup in it.

The employees are very cheeky to the customers and even forgot to put double bacon on a citizen who forgot the patty in the menu for 11.99 euros instead. How can you forget the patty in the tasty menu? I also asked for a straw for my 0.5l drink and the only answer I got was: "If I give you a straw, I would have to give one to everyone else! That's not possible!" How nice!! I won't go there again!

I ordered 30€ burger and fries 2 hours later my order still hasn't arrived when I called and no answers

What McDonald branches are like. Lots of tables. Little space. Terminals for ordering. Toilet not very convincing. No toilet paper. Very narrow cabins. The Mc Flurry I ordered was already half melted...

Worst fast food place I've ever set foot in. Absolutely miserable conditions in the toilets, the shit sticks to the toilet seats, no toilet paper available. The staff looks so bored and uninterested that you lose the desire to interact with them. It also looks catastrophic on the terrace, the rubbish is flying everywhere & the staff comes out briefly, takes a look around and disappears back inside.

Only one employee from Pakistan or India is very, very nice, but the others always make you wait for a really long time. It's no fun going there anymore

Food ok, service also nice, unfortunately you haven't been able to order with the app for months. Rewards and points are therefore lost. Corrosive

Restaurant is not able to put a slice of cheese on a MC chicken.

Very bad, incompetent employees, the branch manager doesn't know what they have to offer, every time you get a burger from the Mc Smart menu, there's one instead of two. This has already happened twice. Never go there again.

I wanted a McFlurry with cherries but I ran out of cherries(( But the nice woman said she had some cherry sauce for my ice cream. I'm happy 😊 Customer focus👌👍

A great restaurant that offers: excellent, affordable and quick food. I recommend the McSet (Big Mac, fries and Coca-Cola, my favorite drink, which is great for refreshment), ice cream and coffee ;)

No ice, that's a problem afterwards. Fries cold and unsalted. There was a disagreement about no ice cream...not a good day. No goodbye. No level of service as we usually know it.

Well, at least it was clean there.... Food typical Mc. But!!: With 5 customers in the store, having to wait 15 minutes to order 6 burgers is quite sad in a "fast food restaurant". Then a cashier who doesn't even understand the simplest German words and last but not least a burger and the personalized extras are missing. When I call to clarify this, no one even answers the phone...

I can definitely NOT recommend this place, the service is unpleasant and so is the food and, above all, none of the food looks as described in the pictures. Overall, it is not recommended and is a complete rip off and just a scam.

Absolutely terrible loading!!! The lady at the checkout, more than unfriendly and not customer oriented.never there again

I paid and my food wasn't delivered and my money wasn't given to me, that's all I'll say

Unfortunately a big disappointment. The burgers are prepared without gloves, which I cannot understand. It's really not nice. Gloves are not expensive. And when you sit outside, teenagers spit everywhere and are loud and throw chairs over. Nobody cares at all. Never again!!!!!!!

Beautiful Mc Donalds from the outside still has the old design but the inside is well switched to the new design and there is good space and there is a nice enough space outside with a slide

Ordered food but didn't get it delivered, supposedly a phone call was made, the money wasn't returned and the staff was also unfriendly. According to other reviews, this seems to be normal here.

Actually 0 stars The service when ordering is an absolute disaster. You place an order with a high value and in the end you don't get a call and the other side claims that you have been called 8 times even though you haven't been called once. And then the unfair and disrespectful service on the phone. Just catastrophic.

It doesn't work at all! The largest juice shop I have ever ordered from. Two weeks ago I had to wait almost an hour for my food! Today I was supposedly called and nothing rang. The driver suddenly became super rude and hung up. I'm not a fan of this store. ATTENTION: It's always dirty in all branches, who knows what you get in the toilets.

Very satisfied, the employee was very friendly

Ordering from the app didn't work, and when I asked, there were only bland answers.

Unfortunately the food at home was cold (not lukewarm) about 10 minutes away

I Report to this lady the first order machine can't Finish the orders . She didn't Take any actions. Just let the customers like the fool turning arround in the Machines.As a staff, she should Report to the Manager and check it. Better put a defekt stick on top

I would like to share my extremely disappointing experience I had at your branch today at 11pm. Despite the fact that your shop is open until 1am, my companion and I were rudely told that we were only allowed to order takeaway. Not only was this restriction frustrating, but the unfriendly manner in which we were treated by the employee made the experience even worse. It is disappointing that as customers who came in on time before closing time, we did not receive the same level of service as at other times. With disappointed greetings, Ulrich Schweser

Added very little cheese sauce :( Other branches have given significantly more! Day ruined!

The employees don't wear gloves, touch everything and build the burgers with their dirty hands. Simply disgusting, plus it takes 10 minutes for a cheeseburger and a BigMac.

catastrophe Today at 1:00 p.m Ordered burger and cappuccino. Cappuccino didn't come. When I asked, I was asked without apology whether I had already paid for it. Then they said the machine was defective. The young man, supposedly the shift manager, has apparently never heard of customer-friendly. My conclusion, that was it! Never again McDonald's.

The worst McD around. Never again!

Went in the drive in until we ordered and everything was ok. We were supposed to stand to the side and wait after we received our food and thanked us. There was no “please” or “please” or anything else that was deadly unfriendly, probably because we weren’t blue-eyed and blonde

It was terrible. First of all, the ordering app didn't work and an employee was completely annoyed and repeatedly emphasized "I can't find the number" then she walked away. Another colleague took pity and tried to help. When I had to order again and the food got the next disappointment. Everything was cold except the fries, so I was lucky that they came fresh from the deep fryer. All in all, poor service and the food was not edible for me. Shame about the money!!!

This MC is one of the bad ones in Hanover when it comes to cleanliness. When I come to the store tomorrow, I assume that like everyone else it was cleaned overnight or in the evening. Show the toilet, but no one has thought it necessary for the last few days That's a shame, I actually wanted to have breakfast here but I'm just taking the free toilet with me

Disgusting toilets - the cleaning service is probably simply saved...

Among other things, I ordered a menu with 2 BigMacs online. When I arrived home 2 minutes later, I discovered that a BigMac was missing and the fries were cold. The cola consisted almost entirely of ice cubes. Apparently you should always check your order here. Unfortunately, there was no response from the branch to an online complaint. A pity.

Burgers were lukewarm, the table was dirty even though there wasn't really much going on.

Service unfriendly, just rude answers. Toilets are smeared with feces and urine. Totally disgusting. Children's play area, inadequate play options and very dirty floor, very sticky.

Well, there is a Russian or Polish woman there who is very unfriendly. I once asked her that she should behave, which applies to many people nearby. And being bullied just because this woman hasn't learned anything better is not my problem!

Everything to the best of your satisfaction

Jesus, what's going on? We didn't even get to eat. 2 of 4 order terminals were out of order, and an opportunity to enter the order at the checkout was simply rejected in an unfriendly manner. And after we tried to enter our order at one of the two terminals, we kept saying that something had gone wrong... and the mountains of garbage in the tray returns were so overflowing that we couldn't even return the tray. We then left without eating anything and will think carefully about whether we want to try it again next time or not. It's a shame, it used to be our LiebingsMC, but it's been nothing but a disaster for some time now.

Food is good, restaurant is clean, you can also celebrate children's birthdays, location is ok.

Hab nen Haar in meinen Fritten gefunden :(

Die McDonald's-Filiale bietet ein schnelles und bequemes Essenserlebnis. Das Personal ist in der Regel freundlich und effizient bei der Bestellannahme. Die Sauberkeit ist akzeptabel, aber es gibt Raum für Verbesserungen, besonders in stark frequentierten Bereichen. Die Speisekarte bietet eine breite Auswahl, jedoch könnte eine Erweiterung um gesündere Optionen wünschenswert sein. Die Geschwindigkeit der Serviceabwicklung ist beeindruckend, was für Menschen unter Zeitdruck vorteilhaft ist. Die Umgebung ist meist lebhaft, was zu einer lockeren Atmosphäre beiträgt. Allerdings könnten die Sitzplätze bequemer gestaltet sein, um ein angenehmeres Esserlebnis zu ermöglichen. Es ist lobenswert, dass McDonald's zunehmend nachhaltige Praktiken umsetzt, aber weitere Schritte in Richtung Umweltfreundlichkeit wären begrüßenswert. Insgesamt bietet die Filiale eine solide Erfahrung für schnelle Mahlzeiten, mit Potenzial für Verbesserungen in Sauberkeit, Speisekartenoptionen und Nachhaltigkeit. Bewertung: 3.5/5 Sterne.

McDonalds halt. Sauberkeit naja Spielecke ist okay hier war eine schraube abgebrochen.

Nettes Personal www.mbsicher-heit.de

Achtet immer das ihr das richtige essen in der Tüte habt. Und die Mitarbeiter sind nicht alle freundlich

Sehr toll, war es vor 2 Jahren. Gestern der Big Rosti unter aller Sau. Kein bißchen der Werbung ähnlich.Die Greenbarry waren nicht vorhanden. Nie wieder kaufen wir den dort.

Einfach super , im Vergleich zu Steintor/Bhf/kröpcke Essen war super schnell da und frisch und warm 😊 Weiter so

McDrive ultra schnell und immer ohne Probleme.

1. Produktsortiment und Qualität: Von meinen vier Besuchen war das Essen dreimal sehr frisch. Die Qualität der Produkte ist generell zufriedenstellend. 2. Service und Geschwindigkeit: Der Service war ausgezeichnet, das Personal war schnell und zuvorkommend. Besonders lobenswert war die junge Schichtleiterin. Die Wartezeit variiert je nach Kundenandrang, im Durchschnitt waren es 10-20 Minuten. 3. Sauberkeit und Atmosphäre: Die Sauberkeit im Restaurant ist in Ordnung, allerdings kann die Atmosphäre durch das Publikum manchmal eingeschränkt sein. 4. Angebotene Extras und Aktionen: Das Monopoly-Spiel im Winter ist eine interessante und willkommene Abwechslung. 5. Drive-in oder Restaurant-Erfahrung: Das Restaurant bietet beides, jedoch habe ich im Restaurant gegessen. 6. Preis-Leistungs-Verhältnis: Die Preise sind leicht gestiegen, aber noch im akzeptablen Bereich. 7. Sauberkeit und Ambiente: Das renovierte Restaurant bietet ausreichend Platz und eine angenehme Umgebung. 8. Zusätzliche Dienstleistungen: Abgesehen von kostenlosen Toiletten konnte ich keine weiteren herausragenden Zusatzleistungen feststellen.

Beste McDonald's in Hannover. Man kann sich über etwas beschweren, aber eigentlich ist alles ganz gut und würde allen empfehlen.

Das Personal ist freundlich und aufmerksam, säubert ständig die Tische und hebt Müll auf was Gäste einfach auf den Boden schmeißen und liegen lassen. Das Essen ist immer warm. Der Kaffe immer heiß. Und die Wartezeiten kurz. Ich selbst habe diese Erfahrung jahrelang bei diesem mecces erlebt. Tolle Filiale.

Der Laden ist ganz okay wenn die Bestellung am Automaten nicht so kompliziert wäre...

Für 800 Punkte dachte ich bekomme einen exklusiven McDonald's Regenschirm! Leider habe ich beim DriveIn nicht nachgeschaut und in meiner McTüte fehlte der Regenschirm 😭 ansonsten guter Laden.

Ich war schon öfters hier, jedoch war ich dieses Mal extrem überrascht. Das Essen war wirklich frisch, alles gerade erst zubereitet und sehr heiß. Sowas habe ich noch nie bei McDonald's erlebt, auch nicht bei diesem.

Besonderes Lob an Herr König, der nicht nur schnell und freundlich auf ein Problem reagiert hat sondern auch charmant und zuvorkommend.

Pommes immer kalt Essen ohne servierten

Es geht… Sauberkeit lässt noch Wünsche offen. Da sind aber nicht die Mitarbeiter, sondern mehr das Management gefragt.

Bin hier immer im DriveIn. Man bekommt das Essen sehr schnell. Die Qualität war bisher immer sehr gut. Hier macht man nichts falsch.

Nachdem es zeitweise wirklich das reinste Chaos war , wird es wieder immer besser.

Das Essen war okay. Ich habe aber selten so ein dreckiges McDonald’s Restaurant gesehen. Ein Mitarbeiter, der gerade den Außenbereich „gesäubert“ hatte, Hatte lediglich die Müllberge von den Tischen geräumt. Müll auf dem Boden hat er nicht gesehen. Tisch abwischen war auch ein Fremdwort. Wir benötigen alle, einschließlich der Filial-Leitung Schulungen zum Thema Hygiene und Sauberkeit

Nettes Personal, schnell und sauber.

Alles war Lecker und frisch, diesen mc Donalds kann ich im Gegensatz zu vielen anderen nur empfehlen. Jediglich die Cola bestand fast nur aus Eiswürfeln. Also am besten ohne bestellen ;)

Nah ja jeder kennt MC. Bürger werden schon Recht teuer bei gleicher mittelmäßiger Qualität durch zu langes liegen. Wir gehen schon viel weniger hier her und bevorzugen lieber das große B

Sehr schmuddelig, über all Dreck auf dem Boden, alte Tabletts werden spät weggeräumt. Kein Highlight in der McDonald‘s Welt.

Totalabsturz was Personal und Sauberkeit angeht. Nummern für den Tischservice werden mit den Worten "Tischservice kriegst Du keine" verweigert. Aus meiner Sicht geht es nicht mehr schlechter.

Leider ist dauernd die Eismaschiene defekt, letzte Woche sowie auch diese Woche. Die langen Wartezeiten vor Ort sind echt nervig. Das Servicepersonal hat auch total nachgelassen, jedesmal fehlt irgendwas, beim Happy Meal hat das Spielzeug zwei Mal in Folge gefehlt und beim Menü die Soße. Das Personal ist teilweise unfreundlich und total unmotiviert, wenn man etwas bemängelt reagiert das Personal einfach nur genervt, eine Entschuldigung kann man dort nicht erwarten. Positiv ist das Ambiente, es gibt genügend Parkplätze, außen gibt es eine schöne Rutsche mit Klettermöglichkeiten für Kinder und auch genügend Kinderhochstühle und Sitzmöglichkeiten sind vorhanden.

Die Burger sehen aus wie in der Werbung und sind viel größer als in den meisten mc donalds aber ohne Aufpreis. Wir haben für 60€ bestellt und das essen war schon in 5 Minuten da. Der Laden ist sehr sauber und auch die Toiletten sind gepflegt und sauber. Personal nett und verständlich. Bester mc donalds in dem ich jemals war.

Kann man sie auch seine Bestellung nach Hause liefern lassen . Aber bei einer knapp kalkulierten Mittagspause in der Firma,würde ich abraten. Vom MC Fish würde ich abraten,ist leider zu klein.

Everything good but no places or area for small kids under 3 years, i wish they development this point🥹i have two boys one under 3 and the other is 4 years and difficult because no games for the ages

Am Sonntag, den 02.07. 23 versucht zu essen. Die Kartoffeln waren alt und labberig, heiße Tasche mindestens vom Vortag. Für meine Nichte gab es keinen Strohhalm und euch keinen Deckel für ihre Cola. Hamburger war einiger Maßen ok.