Order incomplete again. Objectively, the McDonald's on Falbenholzweg in Schwabach is getting worse and worse. It's just annoying. I've never experienced this before at BK. No stars.
We ordered at the drive-thru. Had to wait 25 minutes and then the hot brownies weren't even baked through. The dough was as watery as the ice cream. We immediately disposed of the two hot brownies. Salmonella danger high 10. The two long chickens had a sauce on them that I wasn't familiar with. It was orange and the long chicken is usually made with mayonnaise. Unfortunately, I only noticed this when my daughter had already eaten half the burger. She says she doesn't like it. Something is different. At home I tried the sauce and it tasted completely sour. The end of the whole disaster = We're now sitting at the doctor's. Food poisoning. My daughter has had stomach cramps, diarrhea and vomiting since yesterday evening. Specified where the food came from. This branch should be closed immediately!
Sorry, but this overpriced, inferior crap is just disgusting. The lattice fries were loveless and the chicken nuggets were like rubber and the taste was like cardboard. Without the rather bad sauce you can hardly eat it. Why do people spend money on this? And for a small handful of fries and 6 nuggets you pay almost €10? That's just bold and bitter. Great profit maximization for the franchise - sell the cheapest ingredients expensively in mass production.
This is a real McDonald's joke. I arrived and you could tell from the employees that they were no longer in the mood for their lives, the food was cold and no longer had any real taste. The toilet (men's) was very dirty and looked like it had been spat out. At the checkout when I was ordering, the employee hardly spoke any German and only understood what I actually wanted after countless attempts. When the food came after what felt like forever (the shop was almost empty). The employee just threw my food on the table without saying anything.
My conclusion:
Personally, I will never set foot in this store again!! Everyone can get their own idea of what's going on there...
Probably the worst branch in Cologne!!!!!!
Very bad service! Rude when you complain that the order is not complete. And you can listen to the saying “it can happen”. But now it happens 5-6 times in a row!!!!!
Every time at least one part of the order is missing, sometimes a burger, sometimes a drink, sometimes 7-8 nuggets are missing from the 20 chicken nuggets, then people forget to put toys in the happy meal...
I have the impression that people do this specifically...
And what's more, the shop is rarely clean... there are tablets full of rubbish on the tables, tables are glued together...
Seriously, the employees in this store should learn to work properly and correctly.
I have always been a very satisfied Burger King customer, but we have now been waiting for our order for 1 1/2 hours (11/14/24 ordered at 5:30 p.m.). Even after calling 7 times, no one can be reached by phone and I'm now just angry and upset.
Such a bad shop
I ordered online and it just came 2 hours late and then it was wrong and after the order arrived correctly you just had to cancel it because you didn't answer after 2 minutes and when you asked if you still wanted the order, you noticed that 40 minutes had already passed between the time of the wrong delivery and the call
What a disgrace
And then became rude on the phone