Burger King Bad Rappenau in Bad Rappenau

We ordered at the drive-thru. Had to wait 25 minutes and then the hot brownies weren't even baked through. The dough was as watery as the ice cream. We immediately disposed of the two hot brownies. Salmonella danger high 10. The two long chickens had a sauce on them that I wasn't familiar with. It was orange and the long chicken is usually made with mayonnaise. Unfortunately, I only noticed this when my daughter had already eaten half the burger. She says she doesn't like it. Something is different. At home I tried the sauce and it tasted completely sour. The end of the whole disaster = We're now sitting at the doctor's. Food poisoning. My daughter has had stomach cramps, diarrhea and vomiting since yesterday evening. Specified where the food came from. This branch should be closed immediately!

This is anything but "fast food." Here, you wait an hour for your meal. We were here with five other guests. The staff are so relaxed that work is completely secondary. Pay your employees better so there's at least a hint of motivation.

Ordered at the drive-in and then had to wait almost 30 minutes - you could have said when ordering that a certain product would take longer. Never again.

Wrong burgers served...long wait

Had to wait 25 minutes for our order. Staff totally overwhelmed, there was empty garbage everywhere. It was well attended, but not overcrowded. The tables were dirty and I'm not even talking about the toilets. Won't stop there again.

Belongs closed, suspected food poisoning

The fries are different (less good) than in France, and everything was much saltier 😩

Rubbish still waiting for my food to arrive haven't ordered here for 2 hours

There were no burgers and that was at Burger King. You have to imagine it. Service very slow and not particularly nice.

Very rude. It says on the door that they are open until 2:00 a.m. At 00:00 the doors are closed and in the drive thru they ignore you and sit inside on their cell phones.

It tasted good but we had to wait a long time (long chicken menu)

Fries and burgers were cold. However, what bothered me the most was the service. Why do you always have to be in a bad mood at work? As a customer, it's not my fault. When I look at the competition, there is always a warm hello. Just be friendly, it shouldn't be difficult.

The burgers last night were as cold as the temperature in February. They came straight from the fridge into the bag. That will not do. Overall there has been a sharp decline. Not recommended.

Cold. No heating. Dirty toilets. No polite staff

We had ordered for delivery. After the first call after an hour we were assured that the driver was on the way, we canceled the order after waiting 2 hours. Nothing is going on here

Disaster!!!!! Food came much too late and was packaged so badly that everything leaked, of course everything was already cold. Wrong dips delivered and almost forgot a drink. Never again ! Save your money.

Same game every time. Wait 45 minutes for a normal order. Now it's the last time with you

Building was very cold, but the food was great. Service was friendly and fast.

On Friday evenings at 11 p.m., Burger King and Co. are actually well attended. But not here. No wonder with the dirt on the tables. The four gentlemen probably didn't know what to do until I got there. Wiping tables would have been an activity. It was pretty cold. Unfortunately I didn't get an answer when I asked if the heater was broken. And the food got cold very quickly. During my stay, four customers came and asked if their table could be wiped down. They were then given cleaners and wipes. So cleaning yourself is a must here. Unfortunately, it is obvious whether operations managers and Burger King management are failing here.

Typical fast food restaurant on the highway. If you like that sort of thing, you won't be disappointed.

The food was hot and "freshly" prepared. It took a while but it was ok. The problem was the temperature in the room. Even with a jacket on, we were freezing while eating. Way too cold!

One of the best BK, but far too few staff. Long waits in the drive-in and in the restaurant itself.

Been there 20 times Got diarrhea 20 times… Oh dear

Worst burger I've ever had. Everything was cold and they forgot the bacon

The guy at the drive-in counter still misunderstood everything after repeating it several times and then yelled at us that we said it wrong. He probably didn't know that the menu at BurgerKing was called "King Menu" and chose "Big Kings" instead and then yelled at us. What a whistle. Otherwise food OK.

Most likely because of Christmas time, And less staff, Garbage everywhere in the restaurant, dirty tables and of course the toilets too. McDonald's next door didn't help either (Monday, Tuesday closed).

Excellent Burger King, above all probably the cleanest Burger King in Germany. All tables were completely cleaned and cleaned again immediately after getting up. Simply great!

Very slow service, waited 20 minutes for churros and milkshake. Then saved with the chocolate sauce.

Yesterday at 1:30 p.m. we were in Fürfeld and I ate a Big King and a Wopper Jr. ( take away) The result was that I got food poisoning and had to be picked up in a van. The kitchen should be closed

Extremely long waiting times, dirty tables and when you get something, either something is wrong or something is missing completely The manager understaffs the store and only hires incompetent people.

I thought the covered parking lot was great, quick processing, we got our food very quickly, which was very tasty, especially very fresh, whether salt or the citizens keep it up

American Express appears at checkout but is not accepted. Annoying.

Touch everything with your hand. Hygiene is a foreign word here.

The service is so relaxed that working becomes a minor matter. The burgers 🍔 and fries were fresh and hot. Here you could easily achieve 40% more sales every day. A guiding hand is missing here. Too bad!!!! The clearing station and the cleanliness of the tables is a disaster.

With 3 cars in front I waited more than an hour. Sad.

The staff is very slow and terrible

Have been here several times. Unfortunately, on the last visit the toilet was completely filthy and the empty trays were piled up in half the restaurant and were not put away. The waiting time was also far too long. Food was as usual.

Half an hour of waiting time and there wasn't even much going on... Ordering started right away... The device's touchscreen froze several times... Internet didn't work... The app couldn't be started... the food was there too cold....no apology from the employees on site....garbage station was a mess...coke or coffee stains on the floor...and that wasn't a fresh stain...maybe the office should inspect the kitchen. ..I'm not surprised if some onion rings look like the ones in the reviews....MC Donalds is simply better.... Of course not the one in Fürfeld, which was closed again at 8.30 p.m....

It is clean, good food and politeness. I come here again. I recommend.

Can you give less than one star? We waited a long time for our order (it felt like 15 minutes) and apart from the coffee, everything was cold. They probably got the coffee from the neighboring Mäckes, but had already finished their meal? They initially wanted to brush off the complaint, but we paid good money for hot food and then we would like to have hot food too. We definitely would have been better off eating the apples that were waiting in the car. The toilets are unhygienic and disgusting, the men, who are usually not squeamish, emphasized this again. One thing is certain, we were here for the first and last time.

Dirty place with disgusting bio-mass that prentends to be food. 1) waited 20 mins for order 2)receiveed beef instead of chicken 3)meat was burnt 4)dirty toilets 5) wery cold inside

Very often cold food and the salad is not fresh, just bad, the shop is not recommended

There are self-service terminals and you can order at the counter. Toilets are clean. Burgers taste very good.

Whopper dry and tasteless. The fries were cold and very thin. Order came quickly even though it was lunchtime rush hour.

Food was okay, but the restaurant didn't seem very clean or well maintained.

Extremely expensive and extremely slow even though there was nothing going on

You always have to check the order. Something is always missing.

Food: great. Service: unfortunately two mistakes were made in the order. Ambience: Tables and seating very dirty

Delicious food but a bit expensive.

Tables were dirty, food was good except that the man wasn't informed about the french fries sauce that it was damn hot. Otherwise, I'm actually happy with it, but it still needs to be a little better and the service is a bit friendlier. I'll look for another Burger King in the future

Didn't want me at the checkout and 5 minutes later other customers were being served there. Otherwise like any other Burger King.

Waiting time until you're retired even though the shop is actually always empty and you just want a coffee... but there's a reason for that... I'm not coming back either!

Very unfriendly service - I asked for some drinking water for my baby and was told there was no drinking water. Changing facilities can only be found upon request and are so small that I got my changing backpack completely wet in the sink when I turned around. There is also no shelf or anything and you have to have everything on the floor (changing backpack, etc.). Since it is shared with a toilet it is not really clean. Never again for us and our families.

This branch is simply a disaster. I was here in the summer and there was no ice cream and now tortillas are on offer and we stand in the driveway for ages to be told at the counter they don't have any. Thanks for queuing. And instead of waving the cars aside that are waiting for orders, it always piles up in various places

The employee at the drive-in was very unfriendly and had no manners. We waited for half an hour and ended up going to McDonald’s.

Ice cream and shake machine broken/empty again.

Unfortunately there are not enough employees to take the orders. 31 min waiting time. Never had to wait so long for a single Whopper. I was able to watch two employees waiting at the front of the kitchen to process 18 orders. Hope they get more help in the future.

I sometimes got the wrong food and the fries were already cold when I got them. And there was food on the floor everywhere and it was just dirty. What happened to Burger King?

Toilets could be a little cleaner, otherwise everything is good.

We had to wait a long time and the taste wasn't great, and I also had diarrhea

I was there alone as a woman (50 years old) and was treated completely stupidly and underground by a group of young German men!! I have nothing against foreign workers, but they hardly speak any German there, so you can't ask them much. The whole store was very dingy and dirty. Here they obviously save on everything in order to be cheaper than the competition with the capital M. The milkshake from Burger King has no strawberry taste whatsoever, it is just disgustingly sweet. Will definitely NEVER enter this store again because I felt very uncomfortable and would rather pay a little more for a clean and decent environment!!!

We got the wrong food and the onion rings were inedible. They've probably been fried three or four times or are simply long past their expiration date. The garbage carts were also not emptied as garbage fell onto the floor and other guests simply placed their trays on other tables.

Actually quite okay, enough to eat, but employees are mostly annoyed or sulky Ordering usually takes 15-20 minutes and by then, even if you order everything fresh, it's only lukewarm Even in the drive-in you can wait several minutes, which is why only 3 stars 2 years ago it was the same but it only improved briefly

Unfortunately not so clean, food was lying around and the toilets weren't clean either! It's a shame that the staff doesn't see this!

We just picked something up at the drive-thru. Super nice staff. Food was hot and tasty. 👍🏻

Now very modern and tidy, the quality is also good

We are super disappointed. Staff unfriendly, food cold and disgusting, portion of fries wasn't even full. It took forever to get our order even though there was nothing going on. Everything was very dirty and not cleaned properly. Never again, that's clear.

I've been waiting in the drive for an hour for two menus

Fast and easy stop off the autobahn

Terrible Citizen King. It takes ages every time in the drive in. At least. 20 minutes. In the end, one of my 2 crispy chickens was a chicken nugget burger... Shouldn't be that difficult.

Food was good, despite there being no free tray trolleys, cold fries, very bad

Completely dirty and untidy there. There are lights from outside so you think the store is closed. I almost slipped in a pool of cola that no one cleaned up. Cola cup in the urinal. Not recommended.

Tables could be cleaner, but the visit is still worth it

Very unfriendly and overwhelmed staff. We had to wait a long time to order at the terminal at 6:46 p.m. and get the menu at the counter at 7:12 p.m. In addition, a burger had completely fallen apart and the paddy resembled a puzzle. The staff probably didn't care if they complained. In addition, the garbage lies around forever and is not cleared away. See photos. This is not an isolated case, it has been stated repeatedly.

The food was good, but it took 25 minutes for 2 burgers and the service laughed about it. Luckily it was just a rest stop on our route and we don't have to go there anymore. So if you're looking for "fast food" here, you're in the wrong place.

I drove to Burger King because I wanted the tortilla, only to find out that Bad Rappenau wasn't participating again 🤮

Fries are cold, no sauce, unfriendly, toilet is catastrophic, not recommended

I have NEVER seen such a disgusting and dirty chain restaurant! The toilets and the floor were completely covered in pee, you couldn't enter them without stepping in puddles of urine. EVERY table, without exception, in this branch was dirty and we didn't know where to sit. And it was really so dirty that it was disgusting to even eat there! We communicated both to the employees, and their reaction was “yeah, okay”. Neither the toilets nor the tables nor the garbage was removed. We then ordered our food and jokingly said “we don’t want to know what the kitchen looks like”. Yes, we would have saved that better. The burgers were NOT ENOODABLE. They were so full of sauce, the cheeseburger tasted like bread with pure mustard and you couldn't eat the chicken burger without someone being overwhelmed by the mass of sweet and sour sauce. The fries were cold and disgusting. The best comes at the end, we didn't eat the chicken burger either but left it back because there were 3 HAIRS on it. We were not offered any compensation and there was no real insight either. We left our food as is. It really disgusted and annoyed us so much that we couldn't continue eating. We then looked for the address to write a complaint and then looked at the reviews. So this problem is apparently known. There are a lot of reviews about how disgustingly dirty this store is, how disgusting everything tastes there and everything is cold and so on. Why is there no action here? I don't think it would be a bad idea to send the health department there. Disgusting. I would never set foot in this store again, it was really an impertinence. If we had read the reviews beforehand we would not have entered this store in the first place. But we didn't expect that a Burger King branch could be so disgusting. Well, in hindsight we were smarter and if we had read the reviews we could have saved ourselves the stress and our money.

the dirtiest BK I've ever been in, not a single table was clean (there were only 8 guests in the room) - the men's toilet was incredibly dirty. The sink hasn't seen a cleaning rag in a long time

Food was okay, what you can expect at bk. However, I noticed a few things that I don't really like. There is no men's toilet, the tables are dirty as is the floor and the trays are stacked up. It works better then you feel good too

Staff very unfriendly. Had the chili chesse fries and was the biggest cheek…. Portion was way too small and there wasn't much of the sauce... Really outrageous. Never again!!!!!

Unbelievable – made a stopover on the way back from vacation. Entered the Burger King at 6:05 p.m. - placed the order at 6:24 p.m. after customers were stuck at the three machines with decision-making questions for over 15 minutes. Placing the order at 6:24 p.m. - I got my food at 6:50 p.m.! It was a Whopper menu, a macaroni burger and six chicken nuggets. Actually nothing difficult. 5 points for the one gentleman in the preparation who whirled. Five points also for the lady who served the drive in line. She was also quick and couldn't be disturbed. Otherwise, there was a palpable slowness and running around, looking at board, bag, board - in the end the fries were missing and the burger was cold. Never ever!

It just doesn't really taste good. Weird sauces, dry burgers. The tables throughout the store were not wiped down.

Typical truck stop klitsch... no staff, endless waiting times at rush hour... it has nothing to do with "fast" food... burgers of the same quality as always Oh yeah.....who actually plans these mini little parking spaces surrounded by unnecessary concrete pillars that are only there to get even with the cars 🤨??

Waited over 25 minutes for two normal menus.

Food is good, bit dry tho. Staff is fine. Toilets are super messy, dirty. Overall, not bad, not good.

Dirty, dingy, all tables and floors dirty and what is sold as burgers is a disgrace and disgusting.

We had to wait 1 1/2 hours and the people behind the counter move so slowly that the dust is already settling on their uniforms!!! “Fast food” is written in very small letters here and whispered even more quietly.

With the ordering terminals it has become more confusing for visitors. In the past, if there was a long line, you could make a decision and go. Now you pay and then wait forever. Waiting 12 minutes is certainly not usual and the employees were visibly busy, but when the fries and chicken nuggets have already been put out and then the burgers take a long time, it's not so nice.

NEVER take food without checking it. Out of 100x, 99x is always missing something! Very often problems with the ordering technology/screen. Orders are often simply deleted and you wonder after 2 hours when it's your turn...

We go there every year after the festival and always look forward to the food. This time, however, 2 wrong burgers were served and chili cheese nuggets were simply forgotten because there wasn't much activity. Otherwise like any other Burger King

I really liked everything. I recommend it to everyone. but one minus: we marked the menu, then we needed to change it a little, we couldn’t, we canceled and went in a new way, and the same menu cost a euro more, be careful.

Omg. How stupid has this become?? First place an order at the machine, then take a number like you would at the employment office. Then wait a long time. Then pick it up. And if you take away the classic approach, i.e. go to the checkout to order, then you'll be kicked in the face. Takes much longer than before. You really feel ripped off. But young people might like that. Everything that has to do with automation and dehumanization seems to be good. Everyone complains when a good kebab costs 7 euros. But if a King Selection Burger 🍔 with cheese and bacon with average taste costs 9 euros, then that's suddenly okay?? A good kebab is homemade, this one is industrially prefabricated.

48 customers and 2 staff. Some people waited over 30 min for their food. Come on Burger King!

The BK is in a great location, but the parking spaces are very tight. In addition, this restaurant is absolutely slow and in my opinion cannot be considered fast food. There really needs to be some improvement, as people get annoyed waiting 15 minutes or even longer for a king menu of the month.

Staff iq 140, but all together. 🫡

Either delivers 4 hours late or not at all ;)

Slow down, this isn't fast food.

I've never seen such a dirty shop. Staff totally overwhelmed, even though it wasn't full. Simply a disaster.

Eternal waiting times at the drive in. There were 2 vehicles in front of me - 25 minutes later I had my food. Not the first time that I had to wait so long here. On top of all that, I got a cold cheeseburger. In the future I would rather go to the competition.