McDonald's in Schwabach

We ordered a family bundle for 27.99 through Lieferando and a Big Mac was forgotten. That's 5 euros that we paid too much. We called and complained, a subsequent delivery was promised, but no delivery arrived. Repeated calls then went unanswered.

The coffee is getting worse and worse every time, it’s simply impossible to drink these over-roasted, burnt coffee beans. This applies to the entire McDonald's network in Germany

Unfortunately not as clean as usual.

I ordered via the app last night when I entered the parking lot and wanted to pick up my order after I paid online and got an order number. Even though it was just after 11 and the McDonalds doesn't close until 12, all the lights were off and the doors were closed, but the money for the order wasn't refunded either.

Pretty run-down Mecki. Tables dirty and toilets broken. Charging station for electric car does not charge.

Went to the drive-thru restaurant today and only waited 2 minutes from ordering to receiving the food. Top service.

The food was good and the staff was very friendly and quick. The toilets were ok, but not completely clean, which I certainly don't blame on the staff. I'm wondering if some customers aren't ashamed of how they leave the place, including the sink and mirror.

Absolutely terrible store. Dirty tables and chairs at all times of the day. Tray cart overflowing. Inventory shabby and broken.

Actually zero stars for the bad service, ordered online, waited 2 hours for order, food was cold. We're hungover and hungry

Good McDonald's. Items from the order in the drive-thru are often forgotten. Always check before driving.

Unfortunately, there are always wrong things in the order or things are missing, even though we order with the app. At the Happy Meal there is always something different than what the children chose. If you order apple turnovers and another bag from the changing selection, you simply have 2 apple turnovers in it or just one and nothing else. If you order something using your points in the app, you suddenly have to pay for it even though you had already paid via the app. Apparently you can't pay for things with points and you have to wait forever, even if there's no one in front of you.

The fastest poppy I've ever been in!

Packed the wrong thing again and again and even forgot things again (MC Drive). You always have to control. Really super annoying and annoying!

Burgers looked like they had been thrown in the box. We weren't feeling great after dinner either. The floor in front of the food counter was terribly sticky. Only the staff was really great, on the ball and super friendly.

Sorry, but it's a shame that a McDonalds that was initially open 24 hours a day has now stopped serving customers at midnight. Absolutely economically stupid. This is how you alienate your customers!

Toilets with payment, cleanliness under all, no toilet paper available, 5 pieces of which 1 to use. There is toilet paper all on the floor. It looks like hempels under the sofa. Staff is very unfriendly. I would wish it were different. Training for employees would be desirable. Perhaps you can't expect anything different when you employ foreign employees. Thank God there are also friendly foreign workers in other branches. That's the last time you saw me

Service is good but can be better sometimes they are a bit unfriendly but I can still recommend it

But the caramel ice cream is delicious

Rarely seen such slow employees in a golden M!!!

At least you found a few clean tables where you could sit down. This is no longer common practice. It can be expanded but is now probably normal for mc.b The service was quick and friendly. Food was as ordered.

CHECK YOUR ORDER ON SITE For the third time we didn't get what was ordered at the drive in. Nobody can be reached by phone. 6 nuggets instead of 9 nuggets. Burgers with cheese instead of without, despite the sticker on the burger package. The service sucks.

There was an unpleasant smell of chip fat on the ground floor, the tables on the first floor were not cleared, the floor was dirty and the service stations were overcrowded. The employee's response to my comment was “maybe”. There is still room for improvement

We had an order for 60 euros Two burgers 🍔 were made completely wrong. In the end it was just bread with 2 pieces of meat.

Rating for McDonald's in general... The size of the burgers is an absolute disgrace. I thought the fish mac came from the dollhouse. The Bigmac is a Mcsmall. You'll soon get tweezers for eating. 😂 Even 50% discounts still wouldn't be worth the food. Hats off to the staff for persevering, no one can honestly stand behind these products.

You should have employees at the checkout who understand German. I sometimes ordered a Mc Crisby and repeated it several times. When we got home we found a very spicy, inedible burger. I threw this away after the first bite. Thank God we bought more burgers, otherwise I would have stayed hungry. Given the medium, very generous prices, a no-go!!!!!

I can totally understand the negative reviews. The boss personally complained to us that we didn't understand anything and was absolutely unfriendly. So we weren't supposed to understand anything, but the order we placed wasn't right either. Unfortunately, they don't really understand German either.

Food so far OK However, I was refused a Red Bull can. I ordered food for 3 people here and wanted to hand over the can that I bought in another branch in the afternoon. The employee rejected this on the grounds that this is a sugar-free can and they only sell normal ones. So same can size. Customer service is sometimes a foreign word here

The online order went well. I am very disappointed with the MC RIP. You can really say RIP MC RIP. Where are the onions and sauce?! This is not MC RIP for me. Disappointing. You now pay a hefty price and are presented with something like this. The Big Mac was the same way. You save on the sauces. Then I will probably eat somewhere else in the future and recommend this step to my friends. This is cheating on the customer because he gets something different from what he expected.

Milk slush. Machine is all the time

Fast food prepared below average!

Sitting on dirty chairs and benches next to smeared paper bags and half-eaten nuggets, I was able to eat my typical McDonald's-tasting food in a "pleasant" atmosphere. In addition, the digital system for the finished orders should be checked again or better trained. When the order is received, it should not immediately be displayed as "ready for pickup". PS: The trainee probably also has a full name

Service bad The shop is dirty The employees don't want to understand or can't. Food old and stale The mark of non-zero drinks from normal ones has to be tested Upper area closed for no reason. Toilets dirty like at the train station

Both cokes old and stale. Very loud and although quite full the upper quieter area was closed. It was charged more than the pre-order in the app. Very unfriendly and offered no remedial action. Not recommended and complaint filed with head office.

Very dirty. Things not working. No soap in the ladies room, babies changing room only cold water.

Very bad McDonalds. Tables and floor dirty, toilets dirty and smelly. Only one of the order terminals worked. The usual food doesn't taste the same as usual.

Ordered again today and forgot some of the menus again. Can't you rely on your employees? Forgot fries and nuggets once Can that please change as a customer you trust Sauces are often forgotten! Went there again two weeks ago and promptly forgot sauces and fries when ordering from the family. Conclusion: it simply doesn't work without self-control. The feedback should ideally not only be valid for two days. The validity is only indicated when you click on the feedback link. Been there again after a long time and still the same problem. Unfortunately it still hasn't improved 😒

Good service and can be ordered with your cell phone.

Food is as always great MCRIB with enough sauce, but with the wet towels that are always forgotten or are out of stock, it doesn't work anymore 👎 They could also improve the ambience a bit, or cleaning properly more often should be a priority!!! But still a “I have to go”.

You pay for your food and have to pay extra for the toilet? If you don't have any German change, you just piss somewhere else. Poor McDonalds, that was the last time McDonalds in Germany.

Zentral gelegen, gute Parkmöglichkeit

The most humble McDonald's I've ever seen...never again!!

I ordered two meals and a few extra burgers. I did not receive the meals. No refund, no response to my attempts to contact them. Terrible service. Would not recommend.

This McDonalds is truly one of the best in the area. Food always tastes good, ingredients always seem fresh (as much as possible for Mc) and the fries are always crispy and well salted (!!!). The service is friendly, the restaurant is generally clean and pleasantly air-conditioned, only the toilets could be better maintained.

Wässrige Eiskaffee Nie wieder Nur Eiswürfel,Milch Kaffee Welche Kaffee??? Teuer auch noch😔 😔😔🥴🥴🥴🥴🥴🥴🥴🥴🥴

So every time I go to McDonald’s, the employees speak more Albanian than German. You almost don't understand them at all. The pronunciation isn't good at all and burgers are always cold Fries are ice cold

Coffee is fine for McDonald’s but the music playing is terrible

Dirty, small, and most all desserts not available. They had their entire upstairs play area closed off, so we were stuck sitting outside by several people smoking near the kids slide. Went to get vanilla ice cream, almost all their ice cream based desserts were not available. Just terrible.

McDonald's as McDonald's. No soap in the toilet, dirty tables. Food ok

A McDonalds with a pay toilet. Well, then 4x0.50 EUR for the entire family paid in advance and then into the toilet. Then the worst pet performance ever: Of course, beautifully dirty and pee-stained. Of course, the 0.50 EUR cannot be redeemed either. Technical errors. Wonderful. The first time I involuntarily tip EUR 2.00 in Mc. 😑 Annoying! The food was of course OK. Next time we will definitely go to a different McDonald’s.

There was feces directly in the pipe on the children's slide outside. The entrance to McDonald's also smells strange. The toilet was not cleaned; Rusty water flowed from the sink. Disgusting.

Food service is okay, unfortunately the employee asks the customers from the outside area to get up at 9:30 p.m

May I ask if you intentionally don't pack goods at the drive-in? It can't be serious that I order 7 times and the food I ordered is missing 6 times. Either sauces, nuggets or even a burger. I went back 3 times and you don't get more than a sorry. That won't help me if it happens again next time. It's a shame that the bosses don't read such things.

Very good place for a McDonald's, just next to the highway. The prices are normal and the ambience is calm. The waiting times are rather short

We've had nothing but bad experiences with our last two orders this week. We ordered two double cheeseburgers. The taste was sublime. I think that was the last visit.

Very nice service and super friendly boss

We ate here on the way to Nuremberg. The food tastes like any McDonald's. Otherwise: Two of the 5 order terminals didn't work at lunchtime 🫤 Every table we tried to sit at was full of crumbs🫤 When we arrived, we discovered that you had to pay for the toilet. However, the system is not presented in an immediately understandable way. You get a voucher that you can then use to buy food at the checkout. I find it understandable that you don't want the toilets to be used by non-customers and I think it's okay if you then charge them 50 cents through the coupon machine. However, I do NOT think it's ok if we as customers want to go to the toilet AFTER eating/drinking (logically) and before continuing our journey, then have to buy a coupon and are forced to buy something AGAIN or to give away the 50 cents. What upset me the most, however, was that the staff didn't even listen to the feedback, but immediately pointed out in defense mode that it was like that everywhere on the highway 🫤 Well, I've never experienced that at a McDonald's before. An annoying start to our weekend trip In my opinion it would be fair if you were allowed to use the toilet with a barcode on the receipt.

Please open the upper floor again. Then there are more stars for the ambience.

Orders are incomplete and a burger can sometimes be forgotten. But 2 out of 3 burgers were missing from my order. We also had 2 millshakes, both with extra chocolate sauce (costs extra) - both millshakes lack the chocolate sauce. Unfortunately, we only discovered all of this at home. It can't be that you have to check the drink in the cup right now. So with a €25 order you only get €15 worth of food, great. I then called the store several times but couldn't reach anyone. Impudence!

Restrooms NO GO, burger with extra cheese cold,

I ordered via Lieferando and paid over €30 for 2 menus+CB+DCB. In the end the cheeseburger was missing and instead of the double cheeseburger I got a hamburger. Of course, no one answers the phone after 5 calls.

My husband's citizens were both cold and put together very carelessly. When told that the citizen is cold and the cheese isn't melted, sorry! The employees were like chickens and all said that the cheese never melted.

Sorry but... my citizens were cold or the meat. Patties were cold and so were the cheese slices, I complained! The waitress at the checkout only said that it was normal and that cheese should never be melted or warm. I was laughed at by the employees. I insisted on a replacement and got cold burgers again, I'm afraid they were the same ones. Tables were dirty, toilets looked bad. I often visit McDonalds with my family and actually know it differently.

If the big tasty bacon only tastes like vinegar and mustard, it really sucks

It's ok. There are definitely cleaner restaurants than this. I will only order take away. The employees are mostly friendly, but you can sometimes have bad luck. The language barrier is a big problem every now and then. Every now and then you have the feeling that the other person doesn't understand you. But these employees are always polite and nice and want to help.

I visit such establishments only because of my children.

The food is delicious. The service is good, the ordered food is delivered quickly

Juice shop. I'll never go there again. Ordering is only possible via the robot. Ordering at the counter is no longer possible. Such rubbish

Just go to the counter and order is not possible! You are kindly informed that you should order from the machine. It's not really any faster, but it may save some service staff. Otherwise the rooms and the outdoor area are ok. There are sufficient parking spaces available. However, I only visit McDonalds about 1-2 times a year and was surprised at what the good old Big Mäc has become. In contrast to the prices, it has shrunk considerably.

Was just in McDrive, ordered via the app, order code was given and didn't have to wait long.

Worst Mc Donald, unfriendly and rude staff.

You know the food, it's the same everywhere. Today everything was super clean and comfortable to sit in.

Very unfriendly service lady I went to McDonald's today with my two small children. There was hardly anything going on, so there was no reason to expect any unfriendliness due to overload. I only had cash, so I didn't go to the ordering machine, but to the service point at the counter where "Orders" was written above it in 30 cm large writing. The gentleman in front of me was served normally. I, on the other hand, was told by the lady in a very harsh and absolutely impossible tone that I didn't have to order here. I politely and prudently replied to the lady that above us there was an approximately 1.5 meter long and 30 cm large print with the word "Order" indicating that we were allowed to order right here. With a roll of my eyes it was explained to me that this would only be the case in exceptional cases. Unfortunately, as a customer, I can't read minds and guess that, so I probably deserve such outrageous behavior. I've never experienced anything like that and I have to honestly say that I always think in favor of the service staff because I used to work there myself and know what the people do. But such behavior is an absolute taboo! We won't be coming back! I canceled my order and left after the woman became increasingly unfriendly and uncooperative. But the gentleman who wanted to order directly after me was served again and didn't have to hear that he should order from the machine.

The service is very nice and the food is also very tasty. This mc is recommended

I'm shocked, toilet stinks, no toilet paper, paper is on the floor. Cold fries, tables floor looks dirty Totally disgusting, needs to be closed.

At this mc the burger was hot when we got it, which doesn't happen with some others.

Unfortunately not able to issue three menus correctly.... First a complete menu is missing, you order it and the wrong one is given out, unfortunately only noticed at home....

Food classic - no notable differences from other McDonald's branches. However, the restaurant was quite dirty (tables, seats, floors) and there was a moderate number of guests.

We were there for breakfast. The food was cold and there was an eyelash and something that looked like dirt on the packaging. We received a spoon that wasn't clean with our coffee and asked for a new one, but it wasn't completely clean either. First time having breakfast there and we were disappointed.

Unfriendly service person who would rather chat with friends than serve the guests quickly and then has the audacity to recommend that 45 minutes before closing time it would be better to take the food to go as they would be closing straight away. Doesn't make a good impression!

Ice cream machine works... what more could you want! 🤭

There are always a lot of foreigners here who don't behave. This means that something beautiful and quiet is not possible. There's also often a strange guy here who obviously has something.

Vier mal McFlurry Eisbecher geholt, sehr unterschiedlich gefüllt, in einem war nur die Hälfte von normale Portion, die auch mittlerweile nachgelassen hat. Leider nur enttäuschend. Milka neue Sorte nur zum abraten, die Schokolinsen kleben nur an den Zähnen, kalte Linsen nur zum kauen, ob das schmeckt, eine Schokosauce Milka wäre besser.

Best supplies for a vacation break.

The food was very expensive. Very bad taste, long waiting time

I ordered a Veggie Burger yesterday morning and I was vomiting for the rest of the day. I do not recommend it and I’ll never eat it again.

We ordered in the drive and we were missing a burger and no one could be reached by phone. This is annoying because we didn't receive what we paid for

I ordered a coffee just because of the free McMuffin and just didn't get a McMuffin :D Unfortunately, when I asked, I didn't get a correct answer because I don't speak Turkish.

I've gotten something to take away several times now, but something was always missing or they simply made a different burger out of two burgers, but always in such a way that you only notice it when you're home, so I always advise, regardless of whether it looks or feels strange After checking everything, they are already overwhelmed with keeping track of orders, let alone whether you ordered take-away or food on site.

Would give more stars. You should always check your order from MC drive. The glass was not included...unfortunately...

Incompetent staff, inedible food full of oil, burnt and old I think or made in last year's oil 👎👎👎

Addendum April 14, 2024: Downgraded to (barely) two stars because the hygiene now leaves a lot to be desired. During the last visits the tables were always dirty. Furthermore, the motivation of the service staff is inadequate. Stuffy staff who are too lazy to deliver the food to the table. ******************************************** Quite a small McDonald’s. I think the building is poorly planned in terms of the room layout. Everything seems very cramped here. The quality of the goods is - by McDonald's standards - average. You can pay here in cash, with Visa, Mastercard and Girocard. Amex is not accepted. Dear operators of this McDonald's: Based on your numerous tips (!!) to the other reviewers, it is clear that you have also taken note of the reviewers' criticism via this channel. In this respect, you can save yourself the advice (!!) from me (and also from the other critics) to place the review somewhere else!!

Unfortunately it was very dirty that day. There was ketchup on the walls and a renovation wouldn't be a bad idea

Every place is dirty and friendly and cheeky staff cold food I have never been to a McDonald's that is so run down

Very dirty hall. Tables are not cleaned, food is on the floor.

We repeatedly only had half of it in the bag when ordering to take away! Of all things, our daughter's junior bag. I find it really very disrespectful to the customers! I don't understand what's so bad about packing a bag correctly! Plus, you pay for it, and not a little now! It was the third time now, we will avoid this branch in the future! thanks for nothing

The service is fast, the hamburger is like always at McDonalds. But sometimes something is missing in the package, or I find something else in the package, not what I ordered. Check the package before taking with you.

The search for a reasonably clean table was doomed to failure. How good that the cleaning agent and a worn-out rag were at the service station so we cleaned a table ourselves. The cleanliness of the floor and sanitary facilities also left a lot to be desired. If I hadn't had the children with me, I would probably have left straight away. So we stayed to save our nerves, a mistake. The order was ready quickly, but incomplete and half of the children's menu was wrong. Food was ok, fries were cold. Tjo... We don't go to that McDonald's anymore. Next time we take another exit, there's another one coming...

If you now have to pay money for the toilet as a customer, then customer service has sunk very deep into the basement. Next time there will be a surprise at the counter called a giant brown pile of koht

Very dingy and felt dirty place. Ketchup splatters on the walls, dirty seat cushions... I didn't feel well and was very happy to be outside again. In addition, there was no breakfast in the morning. The MC Café offering also left a lot to be desired.

Nice personel. Otherwise it's just a McDonald's 😁