Burger King Recklinghausen in Recklinghausen

Sehr nette mitarbeiter bestellungen gehen schnell voran keien lange wartezeiten

Netter Service immer wieder gerne!

Wir waren im Drive In und die Dame war total freundlich und das Essen war super.

Essen war natürlich dem Standard entsprechend gut. Personal freundlich. Es wurde immer nachgefragt ob es die richtige Bestellung ist. Danke.

Bestellt. Eine Stunde gewartet um danach alles kalt und pappig zu bekommen.

Alles ist sehr gut, ich bin wirklich zufrieden.

pünktliche Lieferung und sehr freundliche Fahrer. Vielen Dank für den tollen Service!

Hat sehr gut geschmeckt und kassierer waren sehr nett

Zu langsam lohnt sich nicht dahin zu gehen kannst besser Mc gehen

Ich bin sehr enttäuscht vom Service eines Mitarbeiters namens Salih. Sein Verhalten war äußerst unhöflich, respektlos und völlig unprofessionell. So ein unfreundliches Verhalten habe ich von einem Mitarbeiter noch nie erlebt. Aufgrund seiner Behandlung werde ich diesen Burger King nicht mehr besuchen. Das Essen war einwandfrei, und der Manager war ausgezeichnet, höflich und professionell. Leider reichte ein einziger Mitarbeiter aus, um das gesamte Erlebnis zu ruinieren.

Ich wollte erst eine vier Sterne Bewertung abgeben, da der Laden von außen wirklich nicht mehr einladend aussieht. Innen ist es in Ordnung und Mitarbeiter sind auch sehr freundlich. Die Qualität des Essens ist wie überall. Die durchschnittliche 3sterne Bewertung hat der Laden bei meinem Besuch jedenfalls nicht verdient.

Matcha halb gefüllt für 4,49 Euro, serviert mit ca. 25 Eiswürfeln.

Leider eine sehr enttäuschende Erfahrung bei Burger King in Recklinghausen. An der Kasse wurden wir lange stehen gelassen. Zuerst wurde die Bestellung falsch aufgenommen und stattdessen zwei Menüs eingegeben. Danach ging der Mitarbeiter einfach nach hinten, ohne sich weiter darum zu kümmern. Auch der Vorgesetzte, den wir darauf angesprochen haben, schien sich nicht zu kümmern und ließ uns ebenfalls einfach stehen. Bei meiner Bestellung wollte ich den King des Monats, in der Plant-based Version. Obwohl ich das ausdrücklich gesagt habe, wurde zunächst die normale Version eingegeben. Als ich darauf hingewiesen habe, reagierte der Mitarbeiter unfreundlich und meinte, ich hätte das früher sagen müssen. Ich finde allerdings, dass das Verkaufspersonal bei Produkten, die in pflanzlicher und normaler Variante angeboten werden, aktiv nachfragen sollte. Besonders enttäuschend war der unfreundliche Umgangston und der fehlende Service – selbst als Kundin wurde ich in meinem Anliegen nicht ernst genommen. Fehler können passieren, aber der Umgang damit sollte respektvoll und lösungsorientiert sein. Ich habe mich leider überhaupt nicht wertgeschätzt gefühlt. Diesen Standort werde ich in Zukunft meiden.

Ich bin immer zufrieden. Besuche gerne. Saubere Resturant , freundliche Mitarbeiter

Das Eis hat mir geschmeckt und die Burgerpreise waren wirklich super.

Die Mitarbeiter sind nett und unglaublich schnell, besonders die Küche.

Lange nicht mehr bei Burger King gewesen und wollte es mal wieder ausprobieren, da ich sie früher völlig in Ordnung fand. Einhellige Meinung der ganzen Familie ist, dass die Qualität des Essens unglaublich nachgelassen hat. Zudem wirkte der Service völlig überfordert und hat direkt bei mehreren Menüs falsche Sachen herausgegeben oder Sachen vergessen. Teilweise mit der Begründung, dass es nicht mehr zu haben sei, wurden Teile des Menüs einfach mit anderen Sachen ersetzt. Das Ambiente ist eben typisch Burger King, das werte ich neutral.

Sehr nette Bedienung an der Kasse alles hat gestimmt

Crispy Chicken + 6 King Nuggets® im Menü. Die Nuggets habe ich zum ersten Mal probiert, aber sie haben mir leider nicht geschmeckt. Ich weiß nicht, ob es an der Zubereitung lag oder ob sie grundsätzlich so sind, aber sie wirkten auf mich ziemlich trocken. Der Burger war insgesamt nicht schlecht, allerdings war das Hähnchenfilet etwas zu stark gebraten. Die Pommes waren dafür hervorragend.

Burger werden immer frisch zubereitet

Ich empfehle jedem, hierher zu gehen. Ein leckerer und frischer Burger und Pommes.

Sehr hilfsbereites und freundliches Personal. Ruhiger Ort, man kann sein Handy aufladen und sich entspannen, während das Auto repariert wird.

Das Essen in diesem Burger King war super lecker! Die Pommes waren knusprig und der Burger ist frisch und lecker.

⭐⭐⭐⭐⭐ Ich hatte eine großartige Erfahrung bei Burger King! Das Essen war frisch und lecker, und das Restaurant war sehr sauber und gepflegt. Besonders hervorheben möchte ich das Personal: Das Team war außergewöhnlich freundlich, aufmerksam und professionell. Man wurde mit einem Lächeln begrüßt, die Bestellung wurde schnell bearbeitet, und auf Wünsche wurde sofort eingegangen. Die saubere Umgebung und der hervorragende Service haben meinen Besuch besonders angenehm gemacht. So einen tollen Kundenservice erlebt man nicht überall. Vielen Dank an das gesamte Team – ich komme definitiv wieder! Klare Empfehlung!

Das Personal ist eine Katastrophe würde ich keinem weiterempfehlen

Korrekte und schnelle Arbeiter gutes Essen frisch reserviert

Super! Leckeres Essen! Schneller Service, super Bedienung

Schneller Service und Sauberer Laden

Service 0 Freundlichkeit 2 Deutsch verstehen 1 Cola bestellt und ein stilles Wasser bekommen

Sehr nette und gute arbeiter usam

Sehr gutes Essen, freundlicher Service und eine angenehme Atmosphäre 👍

Hervorragender Geschmack, frische Zutaten, schneller und freundlicher Service

I always order take away. Today the mayonnaise I ordered and paid for was forgotten once again. Now I have to eat dry fries. Thanks for that. Addendum June 19, 2024: Again no mayo even though paid for. Unable.

Immer super freundliche Mitarbeiter

Mitarbeiter sind sehr nett. Resturant war sehr sauber.

Sehr nettes Personal. Komme gerne hierhin

Habe mir heute zwei Burger zu liefern bestellt. Die kamen warm und pünktlich an und haben lecket geschmeckt. Sehr zu empfehlen

Sehr netter Mitarbeiter das Essen auch top

Beste Essen vertraut würde ich weiter empfehlen ist gut hab mein crush geklärt damit

Der Innenraum ist super aufgeräumt man bekommt das Essen recht schnell die Mitarbeiter erscheinen freundlich es ist schön ruhig draußen ist das Schild etwas angeblichen aber sonst sieht alles super aus

Unfriendly staff Questionable hygiene

Unfortunately, my visit to Burger King was not satisfactory. The food was not good and didn't seem fresh at all. Overall, the experience was disappointing and did not meet my expectations for quality.

So, we ordered from Burger King. And one burger is missing. We paid with PayPal!!!! It was supposed to be delivered later, but it's been 1.5 hours now. Outrageous. Never again!!! Nothing has arrived yet.

Stop at a burger restaurant. Fast food.

I'm extremely disappointed with Burger King. Every time, I pay full price, but something is still missing from my order. This isn't an isolated incident anymore; it happens regularly. For a company that calls itself "fast food," everything takes far too long. The wait times are absurd—instead of a quick takeaway, it feels more like a restaurant with a "to-go" window. If you have to wait this long, the least you can do is ensure your order is complete and correct. Unfortunately, that's not the case. The organization is terrible, the reliability is poor, and there's absolutely no sense of customer service. That's it for me—I definitely cannot recommend Burger King.

The week before, I ordered a vanilla milkshake and received a strawberry one. No one speaks proper German. You're completely ignored as a customer. Stay away from this place.

It's getting worse and worse, unfortunately. I only come here for the KitKat ice cream anymore, but €4.09 for such a small amount of soft serve from a machine is a joke. For that price, I'd be better off going to an ice cream parlor. And the employee makes a mess (this is the second time it's happened to me) and doesn't clean it up. The wait time is another issue. Edit: I'm back after a long time, and there's no improvement. The place is empty, and yet it still takes forever at the drive-thru. The amount of ice cream for €4.49 isn't right in my opinion, but it did taste good. That was the last time I'll buy anything here.

My visit to Burger King was unfortunately a comedy show of the wrong kind: No one asked me what I wanted to drink, the sauces were completely forgotten, and the communication was so awkward it felt like a guessing game. Surprise meal? Yes. Satisfaction? No. I've been wondering for years how this place can still exist…

I waited at the checkout for about 10 minutes while the employee was busy with her own business. She saw me, I said hello, looked at me without saying anything, and then 10 minutes later, with a disgruntled expression, she came over and took my payment.

The food is delicious. And the wait time is very short. Plus, the staff are very friendly.

This is about KEBAB, not American BURGERS!!

Very unfriendly staff and incompetent behavior towards customers. We will definitely not be coming here again! The food, however, was okay.

Picked up the Pommbox Chicken Kebab today. 5 pieces of meat and leftover fries Absolutely not.

If employees work even slower, they're working backward. Efficient work looks different...

The new self-service machines are constantly broken, or the app and coupons don't work, so you have to go to the regular checkouts, which are sometimes unmanned for minutes (because there are machines).

Well, definitely the worst restaurant of this chain in Recklinghausen. The kitchen staff apparently can't even put the right toppings on a burger! The cashier was certainly friendly.

I haven't been there in two years, but today I tried again. Although the food was complete this time, it was all cold. The burgers were dry, and you had to hunt for the salad and sauces. The food tasted old and moldy. So much money for such rubbish, never again!

They took a long time to take my order, so I had to reorder. The food wasn't tasty, and the Burger King staff were rude 🫶❤️

I ordered food through Uber Eats. And an entire menu was missing. After calling ten times, someone unprofessional answered and said they would send me a WhatsApp so I could send my address. I haven't received a WhatsApp message yet, and the phone has also been turned off. It's a disgrace what's happening.

Unfortunately, it's not good. We often go to Burger King, but in Recklinghausen it's just terrible. I ordered a plant-based burger at the terminal, it even said so on the receipt, and I got a meat burger. When I complained, I was told that the burger couldn't be ordered plant-based... But it was possible at the terminal, and it said so on the receipt. Then I got a new, cobbled-together burger that was absolutely disgusting. Never again. Also, the ringing was extremely loud the whole time, very annoying.

The restrooms were so disgusting that I'd rather go into the bushes next time...and despite the yawning emptiness, a simple order took more than 15 minutes.... The technology crashed several times while ordering, and there was no personal customer service. And to top it all off, the order was wrong. 🫩

Subterranean. I didn't think I'd have to review a Burger King. The ambiance is ruined by the constant beeping and loud ringing. My wife's burger was delivered incorrectly. She ordered the Plant variety but didn't get it. The Selection wasn't available as a Plant variety, but it was possible to order it at the terminal. The burger and sides were cold, and the burgers smelled of cleaning products with every bite. All in all, it was very disappointing. I've never experienced anything like that at a Burger King before. The wait time for a Burger King was also very long at 20 minutes. The employees speak little German. Will avoid this place in the future.

Unfortunately, after 2 hours of ordering, there's still no delivery! I would give it 5 stars!

Unfortunately, the condition doesn't speak German. The advertised burgers weren't there either because the sauce wasn't delivered.

I ordered a Whopper meal at the drive-thru. The drink was good and cold, the fries were fresh and hot, but the Whopper was awful. They sold me an old one as fresh. In the photo, you can see that a piece of the bun is missing. I tried to eat the one on the right. Everything was soggy and not fresh. What a disgrace. Unfortunately, I didn't check right away.

I haven't been to Burger King in over two years because I feel like I'm constantly being ripped off based on my order. Ordered burgers aren't wrapped, etc. Someone must be making a fortune on the side, as often as this has happened, and apparently continues to happen...and it's no longer a mistake...

Unfriendly staff, burgers spicy instead of normal, and that's bad if you can't tolerate it and can't breathe, complain, nothing is done about it, preferably 0 stars

Disastrous service. Basically, nothing works here. You wait forever to order, and then again for the food to even arrive. The staff is very unfriendly and doesn't understand you. The food arrives cold. The worst Burger King I've ever been to!

Absolutely unacceptable. Totally incompetent and rude employees.

Newly remodeled Burger King with self-service kiosks. Ordered takeout. My order was ready in about 20 minutes (two burgers and chili cheese fries). The chili cheese fries were a disgrace: a couple of fries with 2-3 dollops of sauce for €4.99. The burgers were also really dry, with hardly any sauce on them. At least they accommodated my special requests.

I ordered two large fries and a meal with medium fries, but unfortunately I only got three medium fries in those little kids' bags, which were all the same size. So what's the difference between small, medium, and large? Last week I noticed it with my daughter: her kids' fries were the same size as my supposedly large king fries. If you ask me, the manager is a fries vulture; you have to consider the additional illegal sales and damage to customers! I've also been to Mecces, and there you really do get your large fries plus an extra scoop in the bag, haha, just like you're used to.

It's a shame, whenever I go there, I always get kids' fries instead of large fries. I upgraded through the app. I wasn't even asked for mayo or ketchup, and they weren't in the bag either. But, to make it seem unnoticeable, they placed a large Coke next to it, which was only a little over half full. Overall, it's a deceptive package that seems very systematic.

The wait at the drive-thru is very long. People are often asked to pull up so that the official wait time isn't counted. Furthermore, people cover the stopwatch with their hands to manipulate the time. The food is served cold, and the chili cheese nuggets aren't fresh.

I haven't ordered from here in two months; the deals are so bad, and you pay double. Elsewhere, I can get a juicy half chicken with fries and salad for €10, as well as other great dishes. Here, I pay €20 for a small Coke, some fries, and a burger, plus some fees because you pay in cash... absurd manager, haha

Burger King, of course. But this place is really bad. I have to wait a long time for the food every time. I don't understand it!

Disastrous... Food is cold And the dips aren't served as ordered, but rather as per the whim.

It is a shame that they gave them one star. The service was delayed, the food was not good, and they were disrespectful.

Disgusting, the food is bad, and the cups are just plain dirty. Not recommended.

A 40-minute wait at the drive-thru, and it wasn't even full... neither inside nor outside. On top of that, the burgers were cold ;)

Everything was great, delicious, and good. The restaurant is very nice.

The service is not good at all. The person at the cash register looks at you askance and even tells you where you should sit. She wanted to seat us at a dirty table and then she looked at us askance the whole time. I have never experienced anything like that in my life and I want this person to be fired. She is dark-skinned and looks very aggressive. She doesn't even have the charisma to welcome guests. I have never seen anything like that in my life. Very unpleasant and even gives you an angry look even though you haven't done anything. Can you try ordering? It was around 9 p.m. on Tuesday, July 15, 2025. That is not good at all.

I tried to redeem two vouchers at the drive-thru, but at the cash register I was told they didn't exist, which is nonsense. No effort was made at all; the employees spoke poor German, at least on the day I was there. The next day I went to Burger King in Dorsten. Surprisingly, the same voucher worked there, and the employee told me that these vouchers are valid for at least a week, and if they're not in the cash register, you have to put them in yourself. It's strange that the employees in Recklinghausen aren't/weren't as helpful.

So this Burger King is by far the worst Burger King there is, and I live nearby. I'll list them while I wait for my food. 1. The employees don't understand German at all. Absolutely not. They can hear keywords like SCHICKENBURHERKR. I have no idea how they spell it, but they don't have a clue. They definitely don't speak German at all. 2. The food can be cold, unfortunately I wasted €26. 3. I'll walk in the rain and storm, but I'll never eat at this Burger King again. 🤮🤮🤮🤮🤮🤮🤮

Very last shop. Were there 3 times in 6 months. You're just in the mood for a chili cheese burger. From now on never again!! Uninterested employees. No matter your origin, no matter whether you understand the language, no matter whether it's at the counter or drive-thru. Everyone is absolutely unfriendly and anti customer behavior....!! Drive in unoccupied, no service after 10 minutes. After 30 minutes of waiting, lo and behold, as always, something was missing, sometimes the fries, sometimes the wrong burger. Completely normal in the store! What is also clear is that the food is cold. Nothing like hot fries, warm burgers. Even the cola was lukewarm.

Definitely one of the better Burger King restaurants. Very clean, good service, and hot food.

For the second time in a row, 5 employees couldn't manage to get two Whopper Jr.s in 30 minutes. I have all the proof ready: a receipt with screenshots of when I got my food. They forgot about the lady who was in line before me?????? How does that work??? You have a screen with four orders online and with an auto. I've known the store since they started paying with dollars, but waiting 30 minutes twice in a row for two burgers each is beyond belief, and they were cold. The employees are stupid... To enter two PLU numbers... Two PLU numbers and a cancellation 218 and 220 is already one too many for the cashier, and it's nice that the other employee came to me when I placed the second order, but then she pointed the finger at the colleague who couldn't enter the two PLU numbers correctly. My conclusion: BK Recklinghausen, you've lost a customer who was already paying with DM. I wish you bankruptcy. You deserve nothing less. I've never seen such bad employees in the restaurant industry. The complaint will be submitted to the complaints department with a receipt and screenshot because I've had enough of you. You're currently the worst restaurant in the Recklinghausen area. I wasn't there for 40 minutes and saw four dissatisfied customers. If you can't see it, then it's Caio from Recklinghausen.

A McDonald's should be located at this location. BK and McDonald's aren't comparable.

It's annoying that they ring and don't call the number

Once and never again! We had to wait over 30 minutes for our order. Customers who ordered after us received their food within minutes. Our food was cold when we finally got it. The sauces were missing, and half of our orders were wrong. Unacceptable for a fast-food restaurant. The employees are completely overwhelmed, and there's no structure or organization at all. We'll never go there again!

A burger was left out of the order, and even though the cashier scanned the Payback card, no points were awarded. When I tried to call to clarify the burger issue, no one answered. The remaining burgers were all good. Edit: They contacted us afterward, and the burger was delivered, but not on the same day.

Food is actually OK and comes quite quickly, but the completeness is sometimes a problem

The most disgusting burger I've ever eaten in my life. The patties tasted like they'd been grilled with a lighter.

Well first of all, we've been waiting for our order for what feels like two years. I've already grown a beard and missed two birthdays. I don't know if the waiter is talking to me or the person behind me. The food was so delicious it would have been worth throwing away, the trash can was happy about it, but even it didn't want to eat it.

Allover it was good experience. Service was ok . Got my order done in 5 min .

Today at 6:35 p.m. I stopped by the burger place again and ordered menu 278... €12.99... I didn't get the Whopper + BigKing but the BigKing + Chili Cheese Burger for €9.99... The staff don't understand German and don't know the number combination on the coupon... and they ripped me off on top of that... I can't recommend this place!!!

Delivery service is catastrophically slow! It takes 1.5 times the estimated time!

The staff here doesn't even speak German

After eating, both children had diarrhea and vomited all day. I regret not filing a complaint

Worst experience ever. The whole floor is completely dirty, apart from that the service is abysmally bad. I have never seen anything so unfriendly and cheeky in my life. From the beginning, we were not spoken to in a sensible tone. It was super empty (no one was there except for us) but we were sent to the broken terminals and had to wait there until it worked again. We also wanted more jalapeños on the fries, which of course we wanted to pay extra for, so the lovely lady responded with “it’s disgusting” ☺️ and then she told the manager that we didn’t want to pay (LOG to defend herself!), which was the last thing for us ; doesn't work at all. I also asked her to be a little polite, and of course she got even more cranky. Something like that just doesn't work, even if it's just a fast food shop. The manager just apologized and told us to ignore them. A person like that, with that kind of attitude, has no place in a job like that. A work ethic like that is just terrible. Was a somewhat strong, short lady with blonde, brown hair.

No recommendation Totally incapable of doing your job Overwhelmed to the point of not being able to do it anymore Everything is cold and you're being insulted. On April 22, 2025 we had dinner at 10 p.m. and at 10:45 p.m. we got our frozen food, thanks for nothing and the conditions should be more like a barker