Burger King Recklinghausen in Recklinghausen - Telefonnummer, Reservierungen, Bewertungen

Burgers were ok and the order was processed quickly. But unfortunately the shop is very run down. It is very warm inside so we preferred to eat outside, but the tables and chairs outside are not in good condition. The play equipment is probably broken and has therefore been closed for ages. Overall, nothing seems to have been invested here for a long time.

Overall okay, but the lack of toys for the children's menu, defective machines for ordering and paying, and the careless way of throwing fries on the tablet led to points being deducted.

I was just there for dinner with my family. We only had to go about 10 minutes. Wait, the food was already ready. The currlyfries were very fresh and crispy and the burgers were all fresh too. We are not from this area and are just passing through but we can't say anything bad about this restaurant.

Incredibly bad. Staff unfriendly. The branch is so run down, dirty!!! The play structure for the children outside is completely broken, absolutely unbelievable.

Anyone who eats at Burger King actually knows what to expect. We thought. Well, it started with the order panels, the second one actually worked somewhat. Fairly - yes, you couldn't choose your products, scan your code and collect points. So no points at BK today. Then the payment, we waited a long time until we could finally pay for the order, even though there were 4-5 employees running around. Wow, customer service is very important there. When we were finally able to pay, the fun continued. As an annoying customer, I dared to ask for our number - after all, once you've paid, you want to receive your food. Sometime. The absolutely demotivated employee actually handed us the piece of paper with the number - it was the second one that hadn't been given out. Well, okay. The food was okay, not different than expected. You know that the salad was in the packaging next to the burger, but unfortunately the quality of the chili cheese nuggets has also deteriorated, so maybe next time you'll go to the competitor. When it came to the burgers, there was a lot of fun guessing as to which one was which - the tabs on the package that were simply pressed in were apparently taken as a suggestion there. I don't think there's any need to mention the so-called ambience - the store was definitely cleaner, and the fact that customers left their things on the tables may have been mainly due to the overcrowded trolley for the trays. We were able to squeeze ours in at the bottom, but there was definitely no room for the next one. Annoying!

Staff friendly, I picked out what I liked to eat, but it wasn't a big hit.

First time there in 3 or 4 years. We actually like Burger King more than the competition in terms of taste. However, the service here is subpar. The slide for the children outside from 1990 is apparently now broken and closed. Came in, only one guest dining. Ordered food at the terminal. I wanted my burger and chili cheese fries without jalapenos. The burger was without, the fries were with. There was also ridiculously little cheese sauce. The toys for the children's menu were completely gone, but there was still the option to buy a cup with a children's motif for 2.50. Of course we had to in order not to have a sad child. But they didn't come towards us. I'll see if things have improved over the next 4 years. I drove an extra 20 minutes there. It's just not worth it

Just a fast food chain. Everyone should know.

The staff at the drive-in doesn't speak German! Embarrassing for BurgerKing to place so little value on service and standards...

Everything used to be better... This branch has been underground for some time now. So many employees have now been hired whose German is simply broken and incomprehensible. You have problems ordering and are constantly misunderstood. And since the branch installed display boards for ordering, things have gotten even worse. The boards don't work with the app and it doesn't seem to fix anything. If you want to order at the checkout, all other orders get priority. Sometimes you have to wait 15 minutes to be able to order. I would recommend everyone to go to another branch.

New sprite variety found. It tasted great!

Screens don't work properly. Very long waiting time at the checkout to order even though the store is empty. You are ignored by the staff. After standing at the checkout for 15 minutes, I left.

Waited 35 minutes for food and it was still cold, never again

Never again. The language barrier is almost impossible to overcome.

Simply weak and rude, the order screen didn't work either. Don't go there again until it changes hands.

Dirty outside and inside Staff overwhelmed Service terminals defective

It doesn't work anymore. We had to wait 20 minutes for the food! The pay machines are absolutely user unfriendly! BK is now finally over for me.

Store was empty and 2 orders took 45

Absolutely unfriendly service. The staff speaks German very poorly, so communication at the drive-in counter is not possible. This results in orders being forgotten. Unfortunately, when asked about this, the response was very unfriendly. I then had to get back in line at the back of the drive-thru. Very very bad.

Food was of course good according to the standard. Staff friendly. People always asked if it was the right order. Thanks.

It just takes far too long for a fast restaurant.

Orders are always incomplete and you never receive what you ordered

When I placed my order, the cashier discovered a cartoon that had been bitten by installments, the outside area was full of rubbish, and the workers were rude and incompetent, I got my confirmation almost completely wrong!!!! DO NOT VISIT THIS PLACE

Ordered food online After 1.5 hours I went to the pizza place around the corner. Unfortunately, no one could be reached by phone and then the supplier complained to me. Simply outrageous and unacceptable. Never again Burger King! ! ! Unfortunately 0 stars are not possible

I always order take away. Today the mayonnaise I ordered and paid for was forgotten once again. Now I have to eat dry fries. Thanks for that. Addendum June 19, 2024: Again no mayo even though paid for. Unable.

Fridays 5 p.m. I've been sitting there for 25 minutes now. Orders are being taken non-stop, but no burgers are coming out. Currently 9 open orders. Unfortunately, employees don't understand German at all, so no inquiries are possible. I've now tried it in English. In addition, all the tables were completely dirty. Worst BK I've visited in years.

The slowest BK in the world 😂. No kiosk, nothing just bad. Better go to Oer Erkenschwick.

The service was terrible, we waited in the store for up to 3/4 hour until we could order and get the food. I don't have to go to a fast food restaurant, I can also go to a normal restaurant. It's even quicker. This store will never see us again!

Tables dirty, empty boxes overflowing, when asked if someone could clean the table they were told there was no time.

Delivery service catastrophic, bottom rail. Ordered via Lieferando, delivery time stated 30-35 minutes. After more than 1 1/2 hours nothing arrived, I then went to a better restaurant to buy burgers for myself and my family. We were approached back by neighbors and said that the driver had been there in the meantime and had made a huge fuss. How long did he think I should wait? No possibility of cancellation. Never experienced such lousy service, the place doesn't see a single cent from me anymore.

Burger King in Recklinghausen cannot be recommended to anyone, as the service does not speak German, which is not a problem, and the orders are sometimes not complete or correct. I think the customers who were there during my stay weren't exactly satisfactory either. Very much in need of improvement in any case!!

I can only recommend Burger King... You can always get there quickly at the drive-thru (I don't go to the branch often), I don't have to wait very long for my food and so far I've always received a friendly and nice welcome 👍🏻 Even when I once had a problem with APPLE PAY, I was helped. The only thing that's a shame is that it's only 4 stars - no AMEX! That's why only 4 stars for service - it would be great 🙏🏻 if you could also pay with American Express (should actually go without saying)

Food arrives but you can wait for an hour or half of it is missing! Service is incredibly bad because they can't speak German. No recommendation don't go there!

It's ok. Ordered takeaway. We received what we ordered and the food was still warm at home. It can take a little longer here. But the employee was very nice. No terminals for ordering. MyBurgerKing points could not be collected here either.

Order still not delivered after 2 hours

Employees + BOSS understand 0,000 GERMAN. Coupon redeemed 1x! Was debited twice. She then says that I wanted it twice. I said 5 times that I only wanted it once. (To the boss: she wanted twice, twice) Although I wanted to redeem an additional coupon for free fries with points😡 so you better listen and learn German NOT RECOMMEND THIS STORE

After ages, I'm in the mood again. Ordered: King of the month (with Big King) and 2 hamburgers individually, a curry sauce. The following errors: - Drink was with ice, although ordered without ice - Instead of a Big King there was a Royal TS in it - a hamburger was missing - Curry sauce was missing 4 errors for one order. There is definitely room for improvement. There are only 2 stars because the woman at the counter was nice. Otherwise it would only be one.

It's okay, just a bit confusing at the checkouts

You wait an incredibly long time for your order and then you get chili cheese snacks that are half raw😡 thanks for the inedible food & that with the prices! 👍 keep it up

The fries here taste better than Mac Donald's

Unfortunately totally understaffed and overwhelmed.

A nice employee can make so much difference. The employee who served the customers at the checkout and is probably new (because we see him for the first time), Mr. Remalado, is very friendly. My son, who was waiting for me at the table, also said that he was very nice. That's why my third review in life is a full 5 stars.

The order was wrong, no one could be reached by phone, next time I'll go behind the counter and grab what I need

We were there on a Friday and were in the mood for Burger King again after several years, but we could have given up on that and are finally done with it!!! There was absolutely nothing going on, but we still had to order through this machine. We had to wait 25 minutes for the order and then there was still hair on the fries. The employees only took care of the matter after a few minutes after they finally understood that it couldn't be our fault because it was too long and too dark... We don't even need to talk about the motivation of the employees here!!!! !!

Disaster...Waited for a very long time with few customers. The whole team is very slow. Never again. You can die of hunger because of waiting time

THIS PLACE IS CURSED. It can't be that I win every Skip-Bo round outside the BK against my girlfriend, but lose in this restaurant as if by magic. It's haunted in there...

Food was great, ordering took longer, only one employee at the front of the counter

Was very busy on the day visited. The staff seemed slightly overwhelmed. Despite the long waiting times, the food was very tasty.

So ordered today 18:13 delivered 20:15 an hour it was supposed to take 2 hours it was. Forgot a burger. Nobody can be reached by phone. So there again orders no thanks.

Hello, We were in front of the closed doors at 1:30 a.m. on Saturday even though it was there AND on the internet until 3:00 a.m. I find it disrespectful not to update this because it could also be an emergency, which is why I can take legal action. Please update this in the future. Kind regards NC

Today at the drive in - the employee didn't speak German - he neither understood what I wanted nor what I would like. At the end a nice lady came along who was already off work, apparently. In the end the food was cold and one burger was wrong. In the end I can't recommend it.

I couldn't even order because it was assumed that I was pushing my way forward. Which I didn't do. There were two checkouts and even though the cashiers finally got it, they still didn't charge me or apologize or anything. I'll never go here again and generally never go to Burger King again if there are employees like that there. Disgusting.

Eating takes too long and employees seem completely overwhelmed with the simplest tasks. Parking is a disaster and you are blocked by a disillusioned employee because he thinks he has to sweep the last free parking space

The fries were cold... 🍟 and 🍔 not a good taste..... Dear Wendy's

Things are getting worse, but it's getting difficult here. Long waiting times with few customers. Food okayyyy... and the sound of music and whistles from the fry as a chaotic cacophony... Horrible

We were here on Friday evening, there really wasn't much going on. Waiting time to order about 15 minutes, then waiting another 20 minutes for the food. The employee (judging by the shirt, the pioneer) at the counter was completely unmotivated, which was also passed on to the rest of the staff. The burgers were fair as they were freshly prepared. Toilet was reasonably clean.

Actually one of the worst BurgerKing branches I've come across. Order took a very long time to arrive. And the store wasn't exactly full. When our food was finally ready after 13 minutes and we were told that there was no water that we had ordered, we got cold fries and a cold burger (BigKing). I can cope with the fact that it can take longer if it's very full and the dining room isn't clean. But you should still be expected to receive hot food and to clean the tables occasionally. I'll definitely never come here again.

So apart from the fact that it took far too long for... 1 family (4 people) + 1 other person and us (2 people) The food was just bad. It was clear that fat was old because the nuggets were already so dark in color and of course you could taste them. The "bun" of my burger was so greasy.. So from the outside my catchers were covered. I used to go here more often but I've lost a lot of energy and now I'd rather go to mc's to save time and stomach cramps 👍🏼

Whopper almost cold, onions were forgotten, fries were probably fried twice. Instead of ketchup I got French fries sauce. The air in the restaurant was very stuffy and almost all of the tables were not clean. Rarely seen such a bad Burger King

Long waiting times! On Sunday afternoon only three people were working. Orders have often arrived incorrectly. Restaurant was clean. The staff has problems understanding each other. Somehow things have gotten a lot worse!!!

This is by far the worst Burger King in the area. There have always been problems, this time the burgers were very poorly made. Hardly any sauce in the chili cheeseburger and my Payback points were not credited again. I don't know what the workers are doing there, but they definitely don't do their job well. The boss should finally hire good workers who approach the job with responsibility. So boss, pay sensibly and hire sensible people.

Unfortunately the bad comments are true. Went there last night (Friday), pretty empty, dirty tables, long waiting times for 3 menus, spent over €30. Employees didn't speak German well. Gouda lover burgers were good, big king cold. It was then heated in the micro, making it soft and disgusting. Forgot the cheese onion with the fries. Pay attention to your orders. We've had enough for a few years now

Old School BK :) Were there at night, very good burgers

Extremely long waiting times in the drive-in.

Bad service, nuggets all black...if someone leaves, they're stupid...

Old Burger King, employees are unqualified. We went shopping there just before 3 last night and things were forgotten. Requests such as “No cucumbers, onions” were not addressed.

Burger King Recklinghausen is operated by Schloss Burger GmbH - now if you have seen the Wallraff report on the store, that explains one thing and the conditions. When ordering the poorly prepared burgers you also have to know Hindi or Arabic. When complaints are made, the “staff” reacts either with complete incomprehension or aggressively.

Everything arrived cold, the delivery person was totally dissatisfied with his life and didn't have any sauce even though I ordered it, thank you. The only plus point is that he was 30 minutes early, lucky that I was already home. Not recommended like any other BK branch

Unfortunately very dirty Garbage everywhere, And sticky. Hygiene equals 0🤦🏻‍♀️

Friendliness, food really good. Unfortunately the "dining room" was dirty and dingy when we were there.

I had the feeling that I ended up with Indian street food. Burger disaster, chilli cheese nuggets felt like they were fried 10 times in a row, hard as a rock and there was no cheese left in them. So you should not only change the staff but also the boss.

Since you're having trouble picking up the phone, I'll ask you the question here. How can it be that none of you actually hear the phone? Have you ever thought about the fact that there are people who call because the order was delivered incorrectly, as is often the case with me, and instead of clarifying this over the phone, you can constantly place a new order which, understandably, is not paid for! Can you answer that correctly? Can none of you speak German or why doesn't anyone pick up the phone? This shows how incompetent the employees in the branch are. and by the way, how can bacon be on my Xtra Long Chili Cheeseburger. If there were only occasional problems then you could turn a blind eye, but you're doing it in large numbers

Irgendwelche Trash-Kulturen übernahmen den Laden und seit dem an nur noch drecks Qualität.

The food served were cold..i.e. Whooper, King, Frenchfries, Cola was watery little cola syrup.

Das totale Chaos. Total verdreckt und vermüllt. Außer der bedienenden Mitarbeiterin zeigte der Rest nur Desinteresse und ließ diese rotieren. Ließen uns links liegen. Die Burger waren ein Trauer. Zum Teil kalt. Der Bacon roh. Und das nach fast 20 Minuten Wartezeit. Das war eine große Enttäuschung!!

Heute war's ne Katastrophe Pommes kalt Burger lauwarm

Wie immer halt leckere Burger 😁

Ist halt ein Burger King. Aber die Atmosphäre dort ist eigentlich super.

Machen einfach die geilsten Burger

Essen Standart bis lauwarm. Beim Drive Inn immer auf seine Bestellung achten. Diese Leute sind nicht einmal in der Lage von ihrer Liste die Tűten korrekt abzupacken, ständig fehlt irgendwas oder ist falsch. 9 von 10 mal alleine dieses Jahr. Ein Trauerspiel

Also liebes Burger King Thema Recklinghausen: Nach einem aufregenden Oberligaspiel mit den Münster Basketball - Mädels, stürmten neun hungrige Teanager, zwei Trainer und zwei Eltern Euren Laden und bestellten, was das Zeug hielt. Top Essen, klasser und schneller Service und super sauberes Ambiente! Ihr macht einen tollen Job und darauf könnt Ihr stolz sein!

Wir leider im schlechter. Keine Kundschaft im Laden aber die Zeit im Drive In 15 Minuten für zwei Eis. Positiv zu erwähnen das die Bedienung sehr nett und höflich war.

Im Laden ist es fast so kalt wie draußen ( Ende November )🤷‍♂️ Service passt schon.

Ist halt ein BurgerKing . Ist OK und gehört zu den besseren Filialen.

Habe ein falschen Burger beckommen und die Pommes waren nicht gesalzen 🙈

Personell total unterbesetzt. Habe über 10 Minuten auf ein Whoppermenue gewartet. Dabei waren vor mir 2 Kunden.

Burger King stand in den letzten Wochen oft der Kritik. Jedoch waren die Bürger die frischesten, heißesten und somit die besten Burger die ich seit langen bei BK gegessen habe.

Ein sehr sauberer Burger King mit freundlichen und engagierten Mitarbeitern.

klassischerBKay, die Pommes waren mal besser gewesen im direktem Vergleich zum Rauxler BKay. Service ist in Rauxel dafür freundlicher

Wie man es von Börger King so kennt, alles ok, besonders positiv: keine langen Wartezeiten

Nach Jahren leider festgestellt das es so gar nicht mehr in die Zeit passt. Personal war freundlich aber es schmeckte nicht. Schade.

Essen war ok Aber der Mann am drive konnte kein Deutsch...Und dann haben wir 3 Menüs bestellt wo jeweils 1 Pommes dabei war, aber mayo kostet extra... noch nie sowas erlebt.. Auf nachfragt wurde unverschämt geantwortet.. Nie wieder

Naja. Wie alle anderen BK's. Personal derbe langsam. Ambiente ist o.k. Die Burger sind kalt und wird immer gerne falsch zubereitet.

Essen war okay. Es war ein 30 Grad Sommertag und keine AC im Raum. Deshalb nur 3 Sterne.

Lange Wartezeit und statt einer großen bestellten Pommes gab es nur eine kleine. Kann passieren... Schwamm drüber. Aber Abzug in der Bewertung.

Bei Burger King wird man immer bestens Bedient. Das Essen ist immer gut und schmeckt sehr gut. Wir werden Burger King immer wieder gerne Besuchen.

Nicht die kompetentesten Mitarbeiter in diesem Burger King. Habe lange auf mein Essen gewartet und dann wurde auch noch die Bestellung vertauscht. Das Essen an sich war allerdings so wie gewohnt

Gibt besser aber auch schlechtere Burger Kings. Ich gehe hauptsächlich wegen den Chili-Cheeseburger und den Chili-Cheesenuggets.

Das Personal ist freundlich und das Essen schnell fertig. Burger King halt🙂

Es ist halt ein Burger King wie jeder andere. Das Essen ist qualitativ nicht hochwertig, aber das erwarte ich auch nicht bei BK. Was ich allerdings erwarte, ist dass meine Bestellung zügig entgegen genommen wird und ich es zügig (Fast Food) bekomme. Ich stand 5 min vor der Kasse und würde nicht bedient, weil der Personal zu sehr im Stress war. Es waren nicht viele Kunden im Restaurant und der DriveIn auch nicht sonderlich voll. Nach 5 min bin ich gegangen.