McDonald's in Karlsruhe

The store deserves negative points... the rancid grub (that you actually pay money for...) is substandard and disgusting. Not only do you have to wait over 30 minutes for 6 plant nuggets - no... some creep mixes in meat nuggets. The “store” should be sued for this impudence. I won't set foot in there again and will pass this on to the health department. You disgust me.

a lot of people, not always clean. Be sure to check your order, they often forget to put something in.

Was surprised that they were open until 1am.

Employees have already failed to put an ordered burger in the bag for the repeated (3rd) time. After checking independently, this was always in the counter. Is there a system here?

Burgers getting smaller and blander, but prices getting higher and higher.

The bottomless cheek of not having to reveal things 24/7 on a public holiday. McDonald’s used to be called something…

Tables weren't clean, we had a lactose-free cappuccino and one with normal milk, you couldn't tell the difference and nothing was marked. We also ordered two regzlar chai lattes and two came in different sizes.

Good coffee cheesecake a little too sweet

Es ist unzumutbar, wie mit dem Essen und mit den Kunden umgegangen wird. Dass Essen wir einem Kalt und teilweise gefroren serviert , wenn man es reklamiert , wird das Essen zurück in den Wärmebehälter geworfen und man muss sich noch unverschämt behandeln lassen . Das Essen ist trotz Gutscheinen immer noch teuer , aber so behandelt zu werden , geht gar nicht .Wie wir erfahren haben , haben viel Freunde auch sehr schlechte Erfahrungen in der Filiale in der Kaiserstrasse in Karlsruhe erlebt . Früher ging es noch , aber es wird immer schlimmer !!! Wir werden diesen MC Donalds mit Sicherheit nicht mehr besuchen !!!! PS: Er ist auch schmudelig und sehr schmutzig und unhygienisch!!!

Enjoy your meal. My sister is being looked at by a creep and everyone is working on an order which leads to a long waiting time

The employee can hardly read and made a mistake when ordering

In this weather you want something hot to eat. And unfortunately this McDonald's continues to disappoint me more and more, as he makes you happy. It can't be too hard, Fry the food properly and serve it hot. So, as a customer, I have the security that it was warmed up at all. Instead, you always get burgers that have been put together without having been heated, which is necessary for it to taste good. Only heated briefly (externally 5 seconds) Inside it tastes bland and not fried. Fries are often old. And that's what you're actually looking forward to the most. No comparison to Entenfang McDonald's. No matter when I go there, it always tastes exactly the same. Here the kitchen should be open. Bright rooms. Here I don't see what happens to the food. Dissatisfied baby frogs I'm in a bad mood. You have to do everything yourself 🙄

They often mark your order as "ready" 5-10 minutes before they really assemble it (playing with the kpi?)

i ordered fish sandwich with extra fish and cheese and they didn't give it to me

The food tasted like soap and was wet, the tables weren't wiped and the floor was full of chips and sauce. My lipton ice tea tasted like disinfectant and was black. The burger was wet and dry inside. Not recommended!

It's just a normal McDonald's, you get what you expect. Everything was fine

The great place in Karlsruhe, very great service by Mardonov. I will definitely visit again to taste Der M

Tasty, it's quick, sometimes you have to wait a little longer ^^ There are also sockets etc.

Eternal waiting time, staff barely spoke German, and half of them were missing.

No matter how many times I've eaten here, the food has never been delicious. Today they brought 2 cold cheeseburgers and cold fries. Overcooked at least 2 times. I'm attaching a photo. I don’t even take into account the fact that there were no napkins on hand and a long wait. The food is terrible. I love cheeseburgers, they managed to ruin those too...

The service was probably new and you didn't notice it at the checkout/issue. Ambiance, the place should be clean by 10:00 in the morning.

What a garbage dump!!!!! The food was the same... 🤮 incredible!

If I could give zero stars, I would. Untrained staff, very unfriendly, incompetent. I don't understand how you can hire staff like that, starting with the branch manager. Would never eat there again.

Always bad, I can't understand why people don't go to an authentic burger restaurant

16min50sec. For a Double Chili Chees Burger is underground. During that time I bought the ingredients and cooked them myself. If they don't get it under control, I'll see nothing. In addition, unfriendly and unmotivated staff who can't even listen to criticism.

What kind of unfriendly staff can you have? Eating was also a disaster. Adieu

I ordered through Lieferando and after waiting over 30 minutes it was simply canceled for no reason. You could have at least said why you were super dissatisfied

The store doesn't look inviting at first glance and doesn't really have a McDonald's atmosphere

Food was very tasty but they simply forgot my sauce!

Not exactly that good, extremely unfriendly staff, food is okay and so is the ambience. But the service is extremely bad.

Tasty enough, but the burgers here are not that good, the staff is clean, too.

The food was rotten. Well, not fresh at all. Taste of ancient meat. And another question about the hygiene rules: do the employees not have to wear gloves, hairnets, etc. when preparing the food?! Three employees spoke to us, hardly anyone spoke German and they were rude.

I ordered 3 menus in one order. They mixed up absolutely everything in every menu. French fries are not salty. The cashier was not smiling. 0/10

The tables could be cleaned more often, especially in the late evenings and on weekends.

Very busy, often long waiting times

I had to wait 30 minutes for my food even though I didn't order much

The shop is completely rotten, the food was mixed up, we are insulted by the staff and they are very unfriendly.

Very long wait sometimes and loud groups of people who shout or behave badly

The filet o fish sandwich is extremely small. It's shameful for the price of a normal menu

Arguably the slowest Macdonald‘s in Germany, no A/C either

5 stars for the fact that there are beefy men and stupid women here 😎😎😎😎😎😎😎😎😎😎😎😎😎😎

I waited about 15 minutes for my order, but they forgot to add sauce to my order and only gave me 2 napkins. After I asked for sauce, I received a negative response.

the waiter pointed his middle finger at me

I've been going to McDonald's here occasionally for a long time. Today I was there and noticed that my cola had a moldy taste. The burgers also had a strange taste. I've never experienced anything like that in a McDonald's.

The service sector is lame. Either they didn’t put napkins, or they didn’t give me a drink. There's no sauce.

The food here is pretty good and is also very tasty. However, you cannot include one employee. He speaks just a few words in German and otherwise only in his native language (Albanian). He is very unfriendly, even towards young and old. He shouts at people and hits the wall, which seems to be his way of telling customers where to put their trays. Otherwise he always looks really angry and says a few insults.

Why is the man in the toilet demanding that I pay him something and talking rudely? McDonalds should have free toilets, please take care of it

I waited 30 minutes to get my McFlurry, that's not possible. The employees are rude and don't do their job.

So first of all it took a long time until we could place our order, then we got our food and everything was completely cold. DON'T COME HERE!!!!

I had to wait 25 minutes for an order at 9 a.m. even though there were no orders in front of me. When I asked why it took so long and everyone was served before me, it was probably because of the pancakes. Absolute impudence Most of the items felt cold because they had been lying around for so long

Christmas is always fun, I always want to go there

1-long wait. 2-Potatoes are not salty, the burger is not folded evenly. 3- The toilet stinks. There is a dirty floor everywhere. The worst restaurant

Come on, owner, we'll be sitting here from 11.5 a.m. to 5:20 p.m. to 5:30 p.m

Well, the food is just like any other McDonald's, nothing special. BUT they really managed to incorporate 2 errors in a small menu. An impudence!!!

Employee Ismail is really professional. The staff lost my order but Ismail helped me to get my order.

This McDonalds is probably one of the worst. The selection is limited and many products are sold out. Sometimes products are forgotten when ordering and the employees do not react when the missing product is pointed out.

Very bad. Always have to check whether everything is there. Today was salad Caesar with chicken without chicken. The employee didn't want to help. Have to go downstairs with small child to swap. If I were alone, fine, but it's not possible with a baby.

Normal McDonald's, unfortunately there are really strange characters around here. Some drooling old men and beggars.

Didn't get what I ordered Very unfriendly staff

I've never been to a Megges that takes that long, you have a job and you can't manage it if the food already looks like it was thrown away then at least it could be quick

The worst McDonald's I've ever been to. A bunch of homeless people, and of course our Middle Eastern “friends”) Very slowly.

I got 6x Happy Meals, I was assured that I would get different toys, but I got the same thing 3x, which is rude

The store seems a bit run down (unusually for McDonald's)! Service was quick and friendly! Nevertheless, everything was a bit dingy and just gave the impression of being dirty. I was happy when I was outside again!

It was nice, McDonald's... you can't expect too much but everything worked out

Never experienced anything like this. Get me food, have to go to the toilet...and have to pay for it!?? This should be a McDonalds service

Well, since the toilet was closed Is it really just a catastrophe? I was there with my children and had to walk across the whole train station to get to the toilet and also pay for it, so while you're waiting for the food you can't quickly let anyone go to the toilet not really

Ordered for five. Conveniently ordered on a tablet, paid at the cash register and waited. There was also a queue while ordering, and the order itself was waited for about half an hour. It is inconvenient when hungry and children.

It's bad that they don't have straws for drinks.. You have to ask for them😟

I ordered a sprite and got water. There were no jalapeños on my chili cheese burger but the employees were correct. The meat was cold and the bread was very disgusting

It takes a very long time to order even when there are few people. cold food. i bought a vrap with one nugget and a bunch of onions which is very coarsely chopped inside. It's impossible to eat. didn’t enjoy my meal.

As a former and long-time MC Donald's employee, this is one of the worst stores I have seen. The food is miserable, dirty, zero customer friendliness and also zero interest in clarifying the guests' concerns. I like to go to MC Donald's every now and then but today....Old Swede. But you should also ask yourself what the greater embarrassment is....Whether the employees don't care or whether the operator is even interested in the complaints....! At least not here anymore!!

It's a McDonalds, very little choice, but very great and nice staff

A Pedofil employee with brown hair who is constantly looking at everyone. He bothers me with his looks while I'm eating. I'm very annoyed. I'm a regular customer here. He should be fired.!!! see image

The food is typical McDonalds quality. The service was bad in the sense that the wrong thing was brought to the table and there was no real response when asked. The ambience with the view of Kaiserstrasse is actually quite nice, but there was no music playing in the branch and the tables/benches/chairs weren't really clean

You want delicious crispy chicken nuggets and you get strange pieces of garbage full of fat

Local restaurants offer better service for the price

As expected, the food wasn't anything special, just McDonald's. Service who?! 🧐Does it even exist?! What particularly impressed me is the conductor in front of the toilets, sitting on a chair and collecting money, which I have never seen in McDonalds and probably never will. It is what it is, you can only laugh about it.

Very bad, food only came after 1 hour and after asking twice the food came. Bad !!!!

Dirty tables, hardly any space overcrowded with young people.

Rooms great, breakfast buffet excellent, always happy to come back!

Here the food is prepared quickly and freshly

The place is mainly for schoolchildren. You can order food through the terminal, or directly from the seller. There are a lot of people, but the order is prepared very quickly (less than 5 minutes).

My son only ordered ice cream and we had to wait at least half an hour for it. We said at the checkout that we only wanted the ice cream and no food, but it didn't matter. We should wait for our number. I find it outrageous

We were there in the evening. Lots of young people. It is clear that this is a meeting and party place for young people. Big dough is awesome.

Everything seems to be not bad, but orders take forever to wait.

McDonald's is... McDonald's... It's the same (or Close) to McDonald's all over the world.

Unfortunately 0 stars are not possible An employee told us that we were no longer allowed to sit in our upstairs seat because it was after 9 p.m It's only 9 p.m Due to a serious illness, I am unable to sit everywhere Since all the seats were occupied, I had to sit on a relatively uncomfortable seat that was so deep that I could only sit with pain I'll NEVER come here again Better to burger king I'm still treated as a human being there Addendum: An employee just came to us and told us in broken German that we were no longer allowed to finish eating and had to take our food and finish it downstairs Tomorrow there will be a call to McDonald's in Munich!

The table displays were all empty when I wanted to order. The service employee addressed did not speak German. No other responsive service employee was nearby for minutes. Then go to a quick and tasty Asian restaurant around the corner. It's healthier anyway.

Ужасные нагеттси долго ждать грязно не аппетитно людям с гастритом не приходить

Ich gehe einmal in der Woche zu McDonald's und zu McDonald's Karlsruhe Marktplatz heute war ich obere Etage essen weil unten alles voll war oben war alles dreckig die ganze Tische klebrig und dreckig und ich komme da oben vor wie einen kindergarten da hocken Jugendliche rum Essen und trinke nichts bis jetzt die ganze Tische heute hat es nicht gefallen bei McDonald's Karlsruhe Marktplatz hoffentlich verbessert sich das mit dem jugendlich da oben dass sie sich anständig benehmen und nicht aufenthaltsraum sondern ein Restaurant mcDonald's ist das meine Meinung und frech sind auch noch mehr dazu möchte ich nicht sagen reiner kindergarten McDonald's Marktplatz obere Etage eine kindergarten Gruß Sascha aus Karlsruhe

Zu viele laute Teenager, die rumschreien

Очень много посетителей и поэтому, приходится долго ждать заказ.

Ich hatte das günstigste Menü mit den Cheeseburgern. Wenn man Pfand zahlt, bekommt man als Getränk auch Apfelsaftschorle in der Flasche. Zudem gab es als Aktion Pizzaecken. Also wenn man einfach nur Hunger hat und schnell essen will eine prima Sache.

Ein durchschnittlicher McDonald's im Zentrum der Stadt. Nicht besser aber auch nicht schlechter als andere. Leider ist es hier oft überfüllt und die Wartezeiten dadurch eher hoch. Zu essen gibt es Fast-Food, aber was anderes erwartet man ja auch nicht bei McDonald's.

Tischservice... 30min, Kalte Pommes... nächste mal selbst holen...

Mitarbeiter war nett, musste aber 20 min für 9er Chicken Nuggets und für eine apfeltasche warten. Wie kann man so lang dafür brauchen?

Ich habe dort eine Stunde lang zu Mittag gegessen, während dieser Zeit lag dort viel Müll und niemand hat ihn aufgeräumt. Gibt es in dieser Einrichtung eine Putzfrau? Das ist nicht normal

Все было вкусно. Непонятно только, почему здесь берут деньги за посещение туалета? У меня редко бывают наличные, потому как оплачиваю везде картой. В этот раз у меня не оказалось мелочи и ребенок не смог сходить в туалет. Очень неприятная ситуация.

Das Essen ist Super zubereitet und der Service ist auch Top und schnell. Die Aussicht ist sehr eingeschränkt, da viele Gebäude im weg sind. Über die Preise kann man natürlich streiten aber wenn man nur ein oder zwei mal im Monat zu McDonalds geht, dann geht es echt klar! Das gute bei dem McDonalds hier ist auch, dass alle Produkte verfügbar sind nicht so wie bei paar anderen McDonalds wo dann ein paar Produkte so gut wie nie verfügbar sind, deswegen ist dieser McDonalds eine klare Empfehlung von mir!

Essen Matschig und Kalt, Bestellung dauert ewig. Es werden irgend welche Nummern auf dem Display angezeigt die vorne und hinten nicht stimmen, angeblich fertige Bestellungen dauern noch mehrere Minuten.