McDonald's in Karlsruhe

This rating refers to the location and the garden outside where you can eat in a pleasant atmosphere. The problems are probably with the staff, and therefore a bit with hygiene. Standard problems of Mc restaurants.

Friendly and courteous staff. Table service available. Beautiful indoor and outdoor areas. The full range of McDonald's food is available.

Nice to sit outside. The burgers are very well made.

The service is terrible, they quietly forget to report the order, the waiting time for orders even with an empty seating in the morning is 28 minutes, 28 Karl, McDonald's in Germany sucks, especially in Karlsruhe. This is not the first visit, this situation is constant

One of a kind! The only cool thing is that there was a lot more Big Mac sauce!

Everything was OK. Service was OK.

Total chaos and endless waiting

Really sad. Ordered two Caesar salads. Today, May 16, 2025. They got giant cucumber slices, no tomatoes, no cheese, nothing. Just lettuce and cucumbers, and very little meat.

This McDonald's is good, but...the water to syrup ratio with the Coca-Cola is just not right. It's always under-carbonated and too sweet. Perhaps they're a bit too generous with the Coke syrup?...otherwise, it's clean, tidy, fast, and friendly. Update: The Coke issue has been resolved. Everything's fine.

Always okay for quick hunger pangs. You can eat there, parking and drive-thru are available. There isn't much to say about the food either. It served its purpose. You sit outside right next to an S-Bahn station and occasionally hear a DB train coming and going, city noise, cars, etc. You are at least somewhat isolated from trees so that in Karlsruhe you don't sit so openly on the main road.

Polish Not a bad McDonald's near Opel in Karlsruhe McDonald's offers some other things on offer than in Poland The food is not bad for McDonald's In Germany, there are standing numbers at the kiosk The only downside was the slightly tough chicken in the burger Deutsch Nicht schlecht McDonald's in der Nähe von Opel in Karlsruhe McDonald's bietet einige andere Dinge im Angebot als in Polen Das Essen ist nicht schlecht für McDonald's In Deutschland gibt es Stehnummern am Kiosk Der Nachteil ist, dass das Hühnchen im Burger etwas zäh war

McDonald's. Not a culinary highlight, but serves its purpose

Was here with my husband for a spontaneous lunch. The staff and service was great but the cleanliness was sickening. Toilets were clogged and dirty, everything on the tables was greasy and sticky, there was some chocolate and food leftovers everywhere on the floor. And the worst thing for us is foreign hair in our food. We won't come here anymore.

Shortly before the store closed at 5 a.m., the staff served us very friendly and prepared something extra to eat

eat as you know it Quality is good, waiting time, well, that could certainly be better, but everything was freshly made. Gladly again

Cooler mgges because it's open for a long time, my friend rode his bike through the drive-in at night and got something

Unfortunately, it ranks among the more average branches. Everything is just so-so. It's unbelievable that someone doesn't take adequate care of their franchise and that the Provider doesn't monitor it and doesn't mind. You have room for improvement.

With two children I was only allowed to order one Minecraft menu. I asked twice more because we couldn't believe it. What kind of marketing campaign is this? After eating the cheeseburger from the Minecraft menu, which our child said tasted strange, the child suddenly developed a high fever, watery diarrhea and stomach cramps. It's not a good feeling going there anymore.

Finally a McDonalds where all order terminals work without any problems. The order was completed quickly and we were able to enjoy our lunch. The parking situation was also quite relaxed on Sunday afternoon.

Very unfriendly and rude employee at the checkout!

I got a Minecraft movie menu. When I finally arrived home and was excited to unpack my menu, I was deeply disappointed when there was no collectible figure.... So they didn't even offer what I paid for

I was in Karlsruhe for a short visit on Friday, March 28, 2025, and I ate at this McDonald's. The restaurant is quite remote and therefore very quiet. The McDonald's has modern decor and also has an LCD table where children and adults can play games. There's not much to say about the food; everyone should know McDonald's. But in short, definitely one of the better branches.

Disgusting! I had to wipe the table myself. A very long wait. Running a McDonald's with two people was impossible. There was only coffee, no cappuccino, nothing...🤢

Definitely not the cleanest McDonalds I’ve been to…

Small selection, taste nothing special, it was completely overcrowded, loud and very messy. The staff was overwhelmed. I can recommend Burger King better.

Service is OK but fries are so flimsy that even our politicians have more backstop. They bend when you try to dip them in ketchup

Rude employees who don't speak German properly. Underground!

Fits. Burgers have gotten smaller!?

The order is quick, the food is warm and the employees treat the customer like king! The room design is modern.

I absolutely cannot understand why this fast food restaurant is still open When will the food authority close this disgusting restaurant

Impossible behavior today. First, my companion, as a vegetarian, gets real nuggets instead of plants nuggets as ordered. When the nuggets were brought, they asked whether they were plants because of the packaging. And just said, think so. When it was noticed that there were no plants, my companion was informed that the plants were not vegetarian but only plant-based. When the replacement came, the plants tasted like old fat, whereas the ones before didn't taste like that. I suspect that the plants just stood there too long. Then the woman (presumably the shift leader) complains loudly that we complain again. And that as a customer you wouldn't be able to distinguish between the nuggets that were presented to you, and they would all come from the same compartment anyway. Everything would be made with the same fat, which is something she wouldn't eat as a vegetarian. She didn't respond to the complaint properly, but instead became loud and stroppy. None of us were loud when we complained about the food, but complaining loudly to our colleagues when I left is an absurdity and an impudence. This is not how to deal with customers. Making you look stupid that you couldn't tell the difference between the nuggets and had no right to complain. So you can probably assume that customers don't always get what they ordered. We should be ashamed of this woman, she casts a very bad image on McDonalds and the way they handle their food. You don't get what you order.

Today, as a vegetarian, I ordered McPlant nuggets, as usual. When the table service arrived, I had the packaging for regular nuggets, so I immediately asked if these were definitely the vegetarian ones. (It could have just been the packaging that was wrong; that has happened before.) I was told they were. When I bit into them, I realized they definitely weren't vegetarian. I did get new ones, but when I said, "It's a bit stupid when a vegetarian gets meaty ones," I was only told, "They're plant-based." I didn't say anything else; after that, I got vegetarian ones that tasted three days old. When my companion tried to complain about them, they got loudly angrily told me that I was complaining again. The store management apparently didn't take the fact that I was a vegetarian seriously and wanted to make me look stupid. The comments: 'It all comes from the same drawer anyway, we make it in the same fat, but as a vegetarian I wouldn't eat it and how would you know whether you had vegetarian nuggets or chicken nuggets.' Even though the other employee confirmed this with the chicken nuggets. Extremely disrespectful & then they want to tell you what the hell is going on, but not even a sorry that as a vegetarian you had meat in your mouth. From now on I'll just go to Burger King a few streets away, they have vegetarian products too!

Branch looks dated, branch manager is rude and it is right next to train tracks which makes it way too noisy and regularly feels like an earthquake

I was really in the mood for a mcrösti, unfortunately I miss the soul of the rösti. It's a shame, I wouldn't wish that on anyone.

Cheese wasn't melted in the Bigtasty

It was like everywhere else at McDonald's, nothing special.

Food like it is at MCD. Cleanliness, well. Had food brought to the table. Duration, 40 minutes. So it's no longer a fast food restaurant. A Coke was forgotten, but it was uncomplicated. It's stupid that you can only redeem one coupon. At Burger King this works without any problems. Especially since there were four of us there.

Waiting for more than an hour to get food... it's normal from then on... and the MA lies all the time.

Cool McDonald's, very popular 📈, so unfortunately longer waiting times 🫤

There was a lot of savings on the sauce for the Big Rösti, but otherwise everything was okay

Quite good, toilet and tables could be a little cleaner

40 minutes of waiting for cold food lying visibly on the floor everywhere in the kitchen, 3 people complained so some of the staff were very nice

Wait 1 hour. Food was delicious but incredibly cold, people want new orders otherwise because their food is cold because it has been sitting on the counter for too long!! But otherwise nice staff wouldn't recommend it!!

The Big Mac tastes full of vinegar and far from warm, cheeseburger well not exactly fulfilling, fries cold and have a strange aftertaste,2⭐for the cola that tastes the way it should taste

A unique atmosphere! This McDonald's is more than just a fast food restaurant. The combination of food and the fascinating view of the passing trains creates a special experience for the whole family.

Burgers tasted like they came from the table💀💀

The last shop in Karlsruhe too stupid to read the delivery staff saves the food and delivers it instead of getting new food disgusting shop I'll never go there again

A pretty bad McDonald's: Dismal. Our food wasn't brought to our table because something went wrong with the ordering process. This was evident at the counter and also the number of the person on the table. Nobody cared, and even when we first asked, we were put off. Then, after more forceful questioning, they admitted that something had gone wrong with the order, and we had to repeat our order, and the food, which had been sitting out for at least 20 minutes, was served to us half-cold. The cappuccino we ate was served in a plastic cup instead of a mug. The one star is for the fact that they gave us two apple turnovers and an extra French fry as compensation. I'm still very disappointed!

When the woman at the Mc Drive counter puts down the cleaning bucket and wants to put your breakfast in your bag 🫣

It's just a fast food chain that kids like.

The atmosphere for railway enthusiasts (right next to the tracks with train traffic and a view of neighboring companies that were currently being delivered goods by train) didn't make up for the unsalted fries. So much for the food and the atmosphere. The service was neither particularly good nor particularly bad—just average. I would come back for a coffee or something similar for a few hours, but not for the food. Although even with coffee, I might bring my own spoon. The one I was served with it didn't give the impression that it was properly cleaned.

Hello everyone, Last week I was on a business trip and on my way back I stopped at this McDonald's. The McDonald's is conveniently located near the highway and is therefore very easy to reach. The restaurant itself is set up like any other McDonald's and is functional. At the time of day we were there, it wasn't very busy. However, we had to wait quite a while for our food. On top of that, it was served lukewarm. Unfortunately, the tables hadn't been cleaned properly, or at all, by the staff after use. There were crumbs, ketchup, and grease residue on the tables.

Yesterday I went to the store with my father to get 2 Happy Meals. Hardly anything going on. Waiting time almost 30 minutes. I wanted to exchange the toys but was ignored by the staff. Then I gave it up. One cola was fresh, the other was stale. Will avoid this branch in the future.

Friday evening around 9:30 p.m. Theoretically a nice restaurant in a central location. Unfortunately, the floor, the tables and the chairs are not clean, although there are many free seats and there is not that much going on. Otherwise the service is friendly. Price performance would be okay.

It's all ok. Food would be forgotten. But that's what happens

As always, top notch in every restaurant

Since when are you no longer allowed to order at the checkout? I just wanted to have a fries and was then sent to the machine with the words “cash register is only for paying”.

Good McDonald's. Sometimes it takes a little too long because it's not really full. The rest is like any megges.

I am very rarely b. McDonald. Went to the McDrive today: the lid of the Cola cup wasn't closed, so all the sauce was in the car ;-((. The second one wasn't closed either, but it was still saved. No excuse. Cheeseburger blank. I still rarely go to McDonald go to this NEVER again.

The food is quite ok for McDonald's. The burger came to me smashed, but the nuggets were slightly cold, but it was so crowded, I'm not surprised that the employees couldn't work out. Lots of people and few self-service stands plus general crap. Waiting time 20 minutes which is a bit ridiculous. A nice location is definitely a plus. However, I recommend checking everything when you take it away because My coffee was like water, someone added just ice and whipped cream. But I was already taking this away and didn't pay attention.

Very nice atmosphere. The food I ordered arrived promptly and tasted good. Keep it up.

Ordered takeout. Waited 30 minutes. When I asked, an employee found my bag (it was already finished, but no one said anything). The food was completely cold and they forgot to pack everything. Worst McDonald's in Karlsruhe. Never again.

Very good price-performance! Delicious food friendly people! What more could you want?

Almost no one speaks German, so you're surprised that something other than what was ordered comes along. Only the fries and the drink were okay.

Was there today on October 16th, around 5 p.m., what can't you do for the children. I asked to please make my burger without onions. The shift manager, who actually has the role model position, was really unfriendly and “shitty at me”. The employee at the checkout was very friendly and apologized several times for his behavior. That can't be true?!

Unfortunately, the person at the Mc Drive counter on Sunday didn't understand what I wanted. The staff in the restaurant the evening before were very helpful and friendly.

One of the neatest McDonald’s branches I’ve been to. The employees and the facility are well organized.

A McDonald's... Nothing special

Cool location. If McDonald's, then there.

Ordered today via the app, delivered in the drive through. So far so good. But then we didn't get a drink and brought this to the gentleman's attention. The language was probably not that easy to understand, a bit rough, wasn't it? What is missing? came back. Said, got. Unfortunately, it wasn't until we got home that we discovered that the child's entire Happy Meal was missing because he had only looked in the bags for burgers, fries and nuggets. Likewise, half of the sauces are missing. Today there is probably no insight at all among the employees on this shift (10/28/24/~6:00 p.m.) Too bad!

On Sundays not open until 2am as stated.

I ordered this M burger as a menu. Unfortunately a meatball was missing from the burger?!?! The burger was just slapped down somehow. The fries were only half full, which I've never experienced before. Drive in was quick and friendly but there was a lot missing. I also checked on site to see if everything was in there, but I can't look into the burger box straight away

Are friendly, but the toilets are not clean…

There was almost nothing about it. We ordered with table service. Well, if we had ordered takeout and sat down like others did, it would have been quicker. Waiting half an hour at FAST Food is a complete impudence.

Unfortunately, apart from the rodents, the food was lukewarm The fries 🍟 smelled like onions Since I was already on the highway eating, I would have liked to bring back the fries 🍟 1 time and never again

Well, only in an emergency. Coffee is good

Was my favorite shop for years. When I had cold burgers and frozen fries for the first time today and complained about them, I was told that they were not frozen. It's a shame, I won't come anymore. Thanks colleague.

Nice, just takes a long time :(

I've been to many McDonald's branches in my life - all over Germany! I've never experienced a drive-in as slow as this one. 7 cars were in front of me, after 30 minutes and 4 cars in front of me I left the queue because someone has to work sometimes even if they don't do it here.

Some of the tables were not cleaned and were smeared with grease. When I contacted an employee, they didn't even respond. Even when I reported this matter to the food being served, there was no reaction whatsoever.

Very nicely located at the train station. Beautiful outdoor area with lots of seating and a children's playground. Shady with big trees. Restaurant is also big inside and McDonalds standard. So great.

Unfortunately no children's area

Only one star today 🌟 I was washing my hands and it wasn't catastrophically clean <><> the tables outside were exactly the same If cleanliness isn't right then the food doesn't taste good either.... Shoot and never eat here again

So far everything has been as expected.

Food was tasty and hot. Unfortunately a star deducted because the cola didn't really taste good and there was no ice cubes. Staff was nice and friendly. I liked the atmosphere.

A chain restaurant with no unique selling point, the outdoor area is not really inviting. Located at the train station and near a motorway exit

Friendly service, modern restaurant, not too busy and not too little

If you like it, you can eat quickly

Negative recessions are deleted. Service equally bad.

The atmosphere is nice with a direct view of a regularly used railway line and the industrial area in the background. Service and food are standard compared to surrounding franchise restaurants. Only the cleanliness leaves something to be desired. Sticky tables, dirty toilets,...

Unfortunately I ordered food but I got the wrong order and then the wrong one again and unfortunately the employee was disrespectful and I canceled the order. I hope that the employee can be even more respectful of you, the customer

My salvation at 12:30 a.m. back from vacation - super nice staff

It was very quick at the checkout. Toilets were clean.

McDonald's. The food tastes like warm cardboard and there is no other way to describe it. Even the fries, which were the only ones that were good, are no longer crispy but limp. I wouldn't be surprised at all if they go south.

Table legs messed up, chair backs full of ketchup, tables are not wiped, the floor is not swept Conditions don't look you in the face

Worst choice if you're in a hurry

Super clean. Burgers always fresh and hot. The teams are well coordinated. THANKS! Best McDonald's on KARLSRUHE 🙏

A former train station as a restaurant, clean, spacious, nice shady seating outside too.

I was taken for a ride. The 20 nuggets were missing from the distribution and the employee insisted that they were there, but where did I put them? I was still at the counter I won't let McDonald's fool me anymore and will share my experience with this store everywhere. 07/28/24 8:15 p.m

The food is very good. However, it often happens that the ordering machines are broken or do not print receipts. The design from the outside is okay and the inside is very modern. You can feel comfortable.