McDonald's in Filderstadt - Telefonnummer, Reservierungen, Bewertungen

It's just a fast food restaurant. But really clean for a McDonald's and the café order was really quick. And the café was really tasty, many people can learn something from it.

The McDonalds is very good. Unfortunately it was just a little crowded, but otherwise ok. The food was brought to the table quickly and there was no line at the checkout. (Visit time: 12:00 p.m.)

At McDonald's restaurants there are just these and these. Unfortunately, this one is of the worse variety. It may have been busy times, but you don't have to literally slam the food onto the tray and then have to put your burger back together afterwards. The nugget bag was smeared with burger sauce. All due to the hectic pace. However, it is not clear to me how one manages to serve the M-Burger virtually cold on a Sunday evening at 6:30 p.m. despite the restaurant being full. At best it can be explained by a lack of basic respect for one's own product. If you really want Mäcces, you should drive a few kilometers further to Aichtal. It's smaller, but the things are warm and taste much fresher.

I'm actually not a person who gives reviews anywhere. At a large fast food chain, I doubt that anyone would read a post like that and really take it seriously. However, I cannot and do not want to ignore it and will now have to write a bad review because of an employee. Especially for a McDonald's, everything actually tastes okay and warm when you visit. However, an incredibly unfriendly and incompetent employee is often at the drive-in counter. Most of the time he misunderstands codes (just doesn't listen), types them too often quickly and then has them send you in... Today was the crowning moment: Of course the employee in question didn't understand the code again after a discussion he managed to get it right, the Mc chicken had another burnt meat in it, the fries were probably 2 hours old and he refused to make mesh potatoes, since he already had fries (the minimal principle of this way of working). As I said, I would never really write a review like that, but with this person I'm taking the time because something like that is just cheeky. This is a slim, middle-aged man with dark hair and a strong accent. Please retrain this man!

Breakfast worked well for us. There wasn't much going on, the foreign woman at the checkout was very nice and with a smile, quickly prepared the food and, after asking for the lids for cappuccinos, was happy to give 2 pieces with a smile Thanks

Very unfriendly staff have no interest in doing anything. After pointing out that there is no more toilet paper and that the toilets look like shit because toilet paper clogs the sinks, they just shrug their shoulders

2 items were missing from the order! When I called McDonald's they said they couldn't do anything and I should contact Lieferando!! Because they no longer have their own drivers!! You can't take my problem and pack the food!!! Never again!!!

First and last time. The staff were quite rude and very unprofessional. Furthermore, the food didn't taste good at all. Disrespect is very important here!

very unfriendly workers. I asked for a straw for my Mix It Up drink and he wouldn't give it to me. He told me that straws were no longer used in Germany. In the end I mixed my drink with a fork 😅 mix it up if you can 😅 Maibe with a finger ....the middle one . Never ever again here PS: fries were cold too

A quick meal after the airport and then 500km home

Unfortunately received the wrong order. When I complained, I was still not taken into account

Unfortunately, something is always forgotten from the order... but then you get it without any problems

Staff that won't let you in 2 hours before closing time. In addition, friendliness is definitely not present here

The service is very unfriendly.

Fast, everything ok with the order

Basically like any MC. Only the toilets here were anything but ok. This clearly needs to be cleaned more often. The fact that MC no longer has any straws has passed us by🤷‍♂️

Service calls customers “stupid.” No matter how good the food is, the service isn't right. Please finally throw out drive-in employees: arrogant, unfriendly and thinks they are better. I redeem a coupon that comes with nuggets. I ask about the veggie nuggets 3 TIMES without lying, he doesn't listen, I ask again -> He answers: yes, yes. What do I get? No veggie nuggets, okay no problem, I'll just go in and ask him again: Hey, everything's fine, can we just exchange it? I asked several times and he doesn't answer. Answer: "HEY, he's stupid, he can't ask." Disrespectful and then wonders why I'm getting louder because he didn't get baked. Unfortunately, you can no longer have a drive-in worker with a child like that.

The worst McDonald's I've ever been to Miserable service, arrogant employees and cold food! Save yourself the trip, dear people

There is only one type of ice cream in stock, if you order you get a coffee and are addressed with the wrong pronoun. You shouldn't pay for that.

Very bad McDonald's was 10 Minutes before loading ended on the mcdrive, the work roared to load to load then we said that we were 10 The worker ordered us to the window for another minute and left us standing there for 8 minutes to tell us that he couldn't accept our order because the system was closed. The shift manager also came over and explained that the workers wouldn't get their bus and that McDonald's was still open for 2 minutes so why do they do opening hours Incident June 22, 2024 3:53 a.m

Underground->Purely annoying - I ordered a vegan Mac Plant Burger Menu to take away and at the first bite at home I realized it was a cheese burger. That is not how it works!!!! If it wasn't that far, I would have brought him back. But the time and fuel required are disproportionate. (that's how my dog ​​got it......) Still, that was Mac Donald - you won't see me again.

This time we visited the wonderful Restaurant zur goldenen Möwe in Filderstadt and how could it be otherwise: As expected, the food was whipped up quickly, nice and fresh and hot and couldn't be beaten in terms of taste explosions. McDonald's is and remains simply the reference in the burger business.

I would prefer to give zero stars, terminals that don't work, unfriendly staff and constant problems with the coupons (only there!) One reason, after several attempts, never to visit this "restaurant" again, preferring to go to the nearby McDonald's branches (airport or Vaihingen)! UPDATE To be fair, I have to admit that things have changed completely and it's now easily enough for 4 stars :)

Unfriendly staff If McDonald's continues like it did in the Filderstadt-Bernhausen branch, then at some point no one will go there anymore. One after the other: after the 15th ring the phone is answered, you ask politely whether McD is open "normally", you get a rude answer "it's on the internet"... when you ask again you get a "yes".... It is But when you get there, you are served almost without a word when ordering... the fries have seen better days, they were totally over salted... the ketchup was missing, if you go to the counter, you are given one without with an unfriendly comment any excuse. NO --- I don't go to Mc Donalds Bernhausen anymore, I prefer to go to Burgerking, they are really friendly and only 150 meters diagonally opposite next to the Shell gas station.

It hasn't been fast food for a long time, the store has 3 customers, but you still have to wait 20 minutes for a waitress to work and let alone eat. That was the last time in a German McDonald's

I had to order twice to get what I wanted

It's a shame if the opening times are not adhered to as stated on the internet. I was there at 1:50 a.m. and the door was closed in front of you. Thanks for nothing.

Never again! Very unfriendly employees at the McDrive counter. First the gentleman asked why we pay with the card!?!? Then he didn't give us the sauces we wanted! And when we checked to see if he had put everything in, he reacted with a high-pitched tone and was very unfriendly and said we should drive away, why should we check? Very, very unfriendly and said he was tired and we should go! If he's tired then he should go home! Not recommended at all!!!

I was waiting for my food and checking Facebook when a staff member came out and said I had taken a photo of the restaurant. I said no, then someone who looked like a manager came out and asked my parents "Did you take a picture?" They simply asked my family while there were a lot of people on the phone, probably because we were the only Asians there, and then when he confirmed it wasn't us, he just turned away and didn't apologize

Today, May 10th at 5 p.m. drive in, they didn't manage to sell the Tom menu. The compilation wouldn't be possible like that, ah yes you advertise it everywhere, the employees can't get it. The shift manager, who was relatively rude, said that wouldn't work either. Oh dear, please inform yourself what you are advertising at the front of the drive

Have been to many McDonald's but this is by far the worst. People work in the kitchen without gloves. No organization. Everyone works for themselves and not as a team. The fries were the last thing, totally bland, no salt. We got new ones, but they weren't any better. We'll never come here again. 🤘

Not recommended, fries sit around for ages and are then soft and only lukewarm. Burger only lukewarm. Toilet no soap and dirty. Staff tried hard but not organized. Never again for me. Worst McDonald.

The employee at the Mc drive had a problem and didn't want to buy me food because he said they didn't have any cash 😂😂 next time I'll hit him.

Ordered there twice and was served twice by the same unfriendly employee. Could be better. The food is good.

Mcdrive is one of the worst service and arrogant staff, especially the Mcdrive staff. Mcdrive staff should be very humble and active. People come to drive thru because they do not have time to come inside and want good service and quick order compliance. Today at 21:30 I found Mcdrive staff arrogant and service extremely slow. I know it is useless to write because I am Auslander.

Good food. Everything was fine except that they don't have cool coffee and the ordering machines react poorly to the touch. That's why 1 star less

I just ordered and I'm missing the McFlurry I ordered... and there's no answer to the number given....

Unfortunately not recommended. Food tastes bad, service is bottomless. Drive-in parked..

Floor, chairs, tables: everything is pretty dirty with food residue and stains. Food: Ingredients carelessly stacked together in the burgers. Seems to be due to the shift because we always eat there and haven't noticed this before.

25 minutes wait time in the drive-in, intercom only sporadically occupied. Rarely have I seen so much incompetence at one location.

Cozy McDonald's. Good location. Enough parking spaces. Food was warm.

Unfortunately the entire order was cold 😕

The staff are very friendly and helpful - but the food and especially the coffee (slightly colored "water") leaves a lot to be desired! A pity!

Beware of rip-offs when taking with you! Be sure to check the content! Of six products ordered, only four were packed! Unresponsive and unfriendly when complaining over the phone! Not recommendable!

Raw fries, no insight from the employees

Every time you go there there are problems with the coupons.

Bad emergency food with fast service

Standard burger roastery. No Krabby Patties, I denounce that!

A disaster here, you wait more than 20 minutes for your food, the delivery service in the store is slower than a snail I ordered 2ts, one came straight away and the other came after over 25 minutes

it was a horrible place and the food was so bad

Lame, unfriendly, overwhelmed. What underground staff. Where do you find such incompetents?

Looks like everyone else. But service is a disaster. Incompetent staff. Food is okay, not always good. Hamburger Royal BBQ is an outrage. 6.20€ for a burger like that…

I don't know where to start, worst store, dirty, disgusting, service unfriendly, anyone who speaks Indian has a clear advantage because no one can speak German here, it's a shame, very unfriendly service team no yes no no just move the shoulder thank you no Bernhausen McDonalds

Very bad service, when I wanted to redeem my code and it didn't work, the employee sitting at the counter said "if it doesn't work, then bad luck". I've never heard anything so outrageous. Never use Mc Drive again.

The best McDonald's in my area! I go there often and the food is delicious. The location is also just great. And if you're in a hurry you can go to the drive-thru and get your food very quickly. Perfect for me.

Wanted a small pack of ketchup for my fries. I used a voucher and it was explained to me that I wasn't allowed to have any sauces because I used my voucher code. So really now!? This goes too far. If a customer eats at your place, please give them a packet of ketchup if they ask for it. Whether he paid the 10 cents or not.

Opening hours until 3:00 a.m., very good. Easily accessible by car. One of the few branches that doesn't swap my cheeseburger for a hamburger.

Very unfriendly and inflexible employee. The same employee wants to serve a meal that I didn't order. I would have been better off ordering from the machine. The toilets are extremely dirty and stink to high heaven.

Car drive is good coffee there ☕ just really good

Very dear team, I would like to inform you that an incident occurred on February 6, 2024 at around 6 p.m. in which my father was insulted by an employee for no reason. In addition, I discovered that my food had been ready on the counter for 30 minutes, but the wrong number was called every time. I find it unfortunate that such incidents occur in your company. For this reason I have already filed a complaint via email. I hope this employee is held accountable and appropriate action is taken to ensure such an incident does not occur again. I would greatly appreciate it if you take this incident seriously and respond appropriately. Thank you in advance for your support and understanding. Best regards

Food only lukewarm - almost cold. Our pigs used to get cold food.

Good food and good service. There are enough parking spaces available

You always have to make sure everything is in there. Something is always missing.

Unfortunately the worst McDonald's I've ever been to. It was also the first time I left a McDonald's branch without anything to eat. Rude staff, it couldn't be worse, and nobody here spoke German, which made the whole thing complicated. There is also a disgusting toilet that you can walk straight out of again backwards. It's a shame but I'll never come back here again. The Burger King on the other side of the street was better.

Friendly and quick, unfortunately the toilets are a bit poor but clean.

My hairdryer is burning and I've completely taken my shoes off!!! When I asked repeatedly for a straw, I was told (we didn't have it) that I would only get it with a milkshake. I started talking and then the not-so-bright candles put in so much ice cream even though I ordered without ice cream You can't even drink it anymore. I'm just very disappointed in my former regular restaurant

Nie wieder!!! Obwohl das Essen unerwartet frisch zubereitet war. Wenn man jedoch nach dem Essen die Toiletten aufsucht erwartet einen kein schöner Anblick. Reste unter der Toilette auf dem Boden. Ein Gestank, den man hier nicht näher beschreiben will. In den Toiletten braune und gelbe Ränder. Geputzt wurde hier schon lange nicht mehr. Auf Nachfrage nach dem Manager, kam eine Angestellte und meinte er würde gleich kommen. Als er jedoch nach zehn Minuten des Wartens nicht erschienen ist, haben wir den Laden verlassen. Ergebnis.... Wir werden diesen Ort nie wieder besuchen.

Soda Maschine was broken down, could not get a coke to go with my meal. Customer service was good.

Die McDonald's Filiale, die ich besucht habe, hat meine Erwartungen übertroffen. Die Sauberkeit und das gepflegte Ambiente im Restaurant haben einen positiven Eindruck hinterlassen. Das Personal war äußerst freundlich und effizient, was zu einem reibungslosen Bestellvorgang beigetragen hat. Die Auswahl auf der Speisekarte war vielfältig, und die Zubereitung der Speisen erfolgte schnell und frisch. Die Qualität der Produkte war konsistent hoch, und die präsentierten saisonalen Angebote brachten zusätzliche Abwechslung. Die kinderfreundliche Atmosphäre und die gut ausgestatteten Spielecken trugen dazu bei, dass der Besuch auch für Familien angenehm war. Die zentrale Lage der Filiale macht sie leicht erreichbar. Insgesamt war mein Besuch bei McDonald's nicht nur eine kulinarische, sondern auch eine positive Serviceerfahrung. Diese Filiale empfehle ich gerne als Ort für schnelle und schmackhafte Mahlzeiten.

Plastik hin oder her. Salat in so einer Pappschachtel geht gar nicht

Eben genau was man von Mc Donalds erwartet

Insgesamt ist das Essen recht teuer geworden. Einzelne Burger ohne Ermäßigung über App sind einfach zu teuer.

Unfreundliche Mitarbeiter die leider auch nicht wissen wie Coupons funktionieren.

Immer ausgezeichnet, besonderes Personal.

Alles sehr lecker 😋, Danke McDonald’s

Drive in am Sonntag ging extrem schnell

😀 Besonders freundliche und schnelle Mitarbeiter.

McDonald's halt. Hier ist nichts wirklich negativ, aber auch nichts herausragend positiv.

Essen kalt, Service langsam und Restaurant dreckig. Tische nicht abgeputzt und Boden auch nicht gekehrt

I was pleasantly surprised. Very efficient and friendly service. My daughter enjoyed her Happy meal and I had a very good coffee. Impeccably clean and well run establishment!

McDonald's Filderstadt Bismarckstraße 15 70794 Filderstadt Deutschland Betreff: Reklamation aufgrund unfreundlicher und respektloser Mitarbeiter Sehr geehrtes McDonald's-Team, ich wende mich mit großem Ärger und Enttäuschung an Sie, um eine Reklamation bezüglich des Verhaltens Ihrer Mitarbeiter in der McDonald's-Filiale in Filderstadt zu äußern. Leider habe ich wiederholt negative Erfahrungen mit dem Kundenservice in Ihrer Filiale gemacht, die von Unfreundlichkeit und Respektlosigkeit geprägt waren. Als treuer Kunde habe ich immer wieder versucht, mein Vertrauen in die Qualität und den Service Ihres Unternehmens zu setzen. Jedoch muss ich feststellen, dass mein Vertrauen durch das Verhalten Ihrer Mitarbeiter stark erschüttert wurde. Bei meinen letzten Besuchen wurde ich mehrfach unfreundlich und respektlos behandelt. Die Mitarbeiter zeigten wenig Interesse daran, den Kunden zufriedenstellenden Service zu bieten. Ich hatte das Gefühl, dass sie absichtlich darauf aus waren, uns als Kunden zu schikanieren und uns mit ihrer Ignoranz zu verärgern. Dieses Verhalten ist inakzeptabel und dem Ruf Ihres Unternehmens abträglich. Als zahlender Kunde erwarte ich einen professionellen und respektvollen Umgang. Die Mitarbeiter sollten freundlich sein und sich um die Anliegen der Kunden kümmern, anstatt ihnen gegenüber abweisend und schlecht gelaunt zu sein. Es ist bedauerlich, dass ich mich in Ihrer Filiale nicht willkommen und geschätzt fühle. Ich bitte Sie daher, dringend Maßnahmen zu ergreifen, um sicherzustellen, dass Kunden in Zukunft angemessen behandelt werden. Schulungen zur Kundenorientierung und Motivation für Ihre Mitarbeiter wären meiner Meinung nach notwendig, um eine positive Veränderung herbeizuführen. So wie es mir ergangen ist, haben mit Sicherheit auch andere Kunden ähnliche Erfahrungen gemacht. Es liegt nun in Ihrer Verantwortung, Ihre Mitarbeiter anzuleiten und sicherzustellen, dass sie Ihren hohen Unternehmensstandards in puncto Kundenservice gerecht werden. Ich erwarte eine angemessene Rückmeldung zu meiner Reklamation und hoffe, dass Sie dieses Problem ernst nehmen und Maßnahmen ergreifen, um sicherzustellen, dass sich solch unprofessionelle Vorfälle nicht wiederholen. Ich danke Ihnen im Voraus für Ihre Aufmerksamkeit und hoffe auf eine schnelle und zufriedenstellende Lösung. Mit freundlichen Grüßen Elma

Essen wie in den meisten Restaurants. Netter Service und freundliche Mitarbeiter.

Keine Servietten, und zum Nachtisch die MCFlurry waren nur halb voll, für fast 3,80 Euro schon fast eine Unverschämtheit... un der Mitte vom Eis war ein daumengroßes Loch, man könnte den Boden sehen....

Bestellt habe ich filet o fish und bekommen ein mc frisbee aus 2 metern. Alles einfach in die box geschmissen, geschmack war gut. Toiletten sind extrem schmutzig.

Das Essen ist wie in jedem Fastfood -Restaurant dieser Kette, von gleicher Qualität. Der Service ist insofern gut, dass mir das Essen zu Tisch gebracht wird, jedoch erst, nachdem ich mich minutenlang an diesem blöden Kasten durch das Menü klicken muss.😣 Das ist einer der Gründe, weshalb ich diese Restaurants meide, so weit wie möglich! Das Ambiente ist insofern gut, weil man schön draußen sitzen kann. 🙂

Das Essen war warm und frisch Und dass Kaffee war sehr lecker

Het eten snel en warm gekregen! Personeel in het restaurant was continue bezig om het restaurant netjes te houden. Top!

Gutes McDonalds Restaurant mit Innen- und Außenbereich, kostenlosen Parkplätzen, Toiletten und Bestellautomaten. Unsere Bestellung kam trotz hohem Besucherandrang schnell und war frisch.

Passst alles soweit. WLan ist drinnen schlecht. Draussen gut. Nice😏😂

الطعم وخصوصا جلي شيز رائع جدا وكل شيئ تمام لديهم

Sauberkeit ist gut, Essen auch. Mitarbeiter aber manchmal genervt.

Edit: Es gibt einen neuen Kartenleser im Drive-in der nun auch Kontaktlos liest. Lieber Franchisenehmer bitte tausch das Gerät aus und schau dir mal bitte die Herrentoilette an. Öffentliche Bahnhofstoiletten Kabinen sind teilweise besser ausgestattet und sauberer.

Schmeckt nichts ☹️ zu wenig Pommes 🧐 Nicht richtig eingepackt 🤯

Ein schon länger bestehender McDonalds, leider vergleichsweise zur Konkurrenz etwas weniger modern, etwas enger, etwas weniger sauber.

Mac Donald très propre. Les différences avec la France : frites en forme de chips, quelques sauces en plus. Du jus de pomme pétillant, des nuggets vegans. Des livraisons assurées par de petites voitures mac Donald. Pour le grand pays des verts : pas de tri sélectif, pas de couverts non jetables. Caissière sympathique.

Der Burger war gut. Der Rest war Katastrophe. Kartenzahlung nicht möglich. Bedienung kann kein Wort deutsch und für ne Cola wollen die 4€. Alles zu spät. Verkaufen die auch Saft? Weil das ist so ein Saftladen.

Sauber ist es, Personal freundlich und wie man es erwartet kommt das Essen schnell

Einer der wenigen McDonalds die freundlich sind und auch ansprechende Portionen haben. Etwas im Industriegebiet, aber ein kleiner Außenbereiche mit Schattenplätzen.

Der McRip dieser Fastfoodkette gehört eigentlich seit Jahrzehnten zu meinen absoluten Favoriten. Nur ist sehr auffällig das seit vielen Monaten extrem an der berühmten McRipsoße gespart wird. Das Element was diesen Burger für mich so besonders macht. Dieses Problem, schon mehrfach angesprochen, löst sich aber nicht. Dabei kann man dem bemühten Personal noch nicht mal einen Vorwurf machen. Dies scheint eine Chefetagenanweisung zu sein da dieses extreme Soßensparen wohl von vielen Mc Donalds Filialen umgesetzt wird. Für mich war der McRib immer der Hauptgrund zu Mc Donalds zu fahren. Nur wenn dieser nur noch furztrocken zubereitet wird kann ich auch zur Konkurrenz. Sehr schade. Denn beim McRip ist es ja so. Entweder man liebt ihn, oder man hasst ihn. Und ohne Soße kann man ihn nur hassen.

Immer noch sehr unfreundlich. Hamburger war nur lauwarm und hat trocken, also nicht frisch, ausgesehen.. ich gehe nur zu mc Donalds, aber sicher nicht mehr nach Filderstadt!