McDonald's in Filderstadt

I don't normally give bad reviews, but I've never experienced anything like today. At first the sauce was missing from our menu, but later we realized that a fork for the salad and the salad dressing were also missing. Annoying enough to have to get up several times to do it. But instead of apologizing, the service person also blames us for it, "it can't be that we're always missing something" and didn't want to give us the salad dressing at first... I work in customer service myself and I miss it Words about how guests are treated here! It's funny that everyone at two tables next to us was missing their sauces and the waitress had to bring them later...

We actually always eat at Mc in Bernhausen. Late yesterday evening we got 20 Chicken Mc Nuggets, 2 Mc Ribs and other things. Half of the nuggets were fresh and you could taste it. The others were lukewarm and not fresh. Even the Mc Rib didn't have any sauce, it was so dried out and I think you pay a lot for it, why don't you get the things fresh???

It is a fast food restaurant with all the pros and cons. Ambiance is ok. Torn seat upholstery could be replaced. Otherwise ok. Clean, at least what you can see. Food fresh and good. Staff friendly.

Not enough chocolate sauce on the ice cream

Only if there is no other option

Provided my girlfriend with cookies and ice cream in her time of need

Burger cold Western sauce has been removed from the range Overpriced Update: I would like to deduct another star - but that's not possible... Mac Rib from before now has to be pimped with extras and paid extra for it 👍 Super... 🤦🏼‍♂️ I already know why I hardly go there anymore...

The opening times are not correct at all, the only thing that is open until 3 a.m. is drive in. We were sent to the door at 1 a.m

It wasn't okay three times and there was no improvement despite me talking to the manager

Everything was clean and everyone was very nice

Everything cool, nice and clean

Disrespectful and rude behavior from an employee. Food was normally good for McDonald's.

modern, but small McDonald's not far from Stuttgart airport. Location is of course great, with the B27 and A8 also in the immediate vicinity. Is quite busy, branch is one of the modern ones. With coupons the price was right, table service was great. Can't complain much here, everything was good. As a shareholder, you are of course interested in things running smoothly. At a late hour and in a good location, McD is definitely a place to go. I tried the vanilla milkshake for the first time and it was really good. The nuggets as always, chicken burger with coupon good. Note: The rating is within the fast food category, similar to the Nutri-Score, I am not comparing with normal restaurants, but within the direct competition.

No, I don't recommend it to you. I ordered a big Mac manu, there was hair in it and I got diarrhoea. The toilets weren't clean either and the employees insulted my father.

Open until 3 a.m. according to opening times. Got there at 1:10am and everything locked even though there were MA cars at the door.

You can have a cup of coffee even at midnight.

If you have any questions, just hang up

All vegan burgers taste like meat. These so-called plant-based “beyond meat” patties are bad. Vegetables have their own taste. You shouldn't make everything like meat. As a vegetarian or vegan you can't eat anything here except fries. Sad. Sad. Card payment is not accepted in this store. Cash only. However, payment works via the app.

Ordered at 9:30 p.m. it takes 20 minutes at 10:00 p.m. then the message it takes until 12:00 a.m. and then at 10:40 p.m. the message from Lieferando that the restaurant had canceled the order.. really cool now everything is closed... A huge mess from both Lieferando and Mcdonalds.. never again. Thank you for nothing

I went to get a drink for my son, we stayed 5 minutes and I paid €9 for parking and €3.99 for a drink 😡

I am a Lieferando driver, the boss has respect for me because I am a driver, not a customer

It's just a fast food restaurant. But really clean for a McDonald's and the café order was really quick. And the café was really tasty, many people can learn something from it.

The McDonalds is very good. Unfortunately it was just a little crowded, but otherwise ok. The food was brought to the table quickly and there was no line at the checkout. (Visit time: 12:00 p.m.)

At McDonald's restaurants there are just these and these. Unfortunately, this one is of the worse variety. It may have been busy times, but you don't have to literally slam the food onto the tray and then have to put your burger back together afterwards. The nugget bag was smeared with burger sauce. All due to the hectic pace. However, it is not clear to me how one manages to serve the M-Burger virtually cold on a Sunday evening at 6:30 p.m. despite the restaurant being full. At best it can be explained by a lack of basic respect for one's own product. If you really want Mäcces, you should drive a few kilometers further to Aichtal. It's smaller, but the things are warm and taste much fresher.

I'm actually not a person who gives reviews anywhere. At a large fast food chain, I doubt that anyone would read a post like that and really take it seriously. However, I cannot and do not want to ignore it and will now have to write a bad review because of an employee. Especially for a McDonald's, everything actually tastes okay and warm when you visit. However, an incredibly unfriendly and incompetent employee is often at the drive-in counter. Most of the time he misunderstands codes (just doesn't listen), types them too often quickly and then has them send you in... Today was the crowning moment: Of course the employee in question didn't understand the code again after a discussion he managed to get it right, the Mc chicken had another burnt meat in it, the fries were probably 2 hours old and he refused to make mesh potatoes, since he already had fries (the minimal principle of this way of working). As I said, I would never really write a review like that, but with this person I'm taking the time because something like that is just cheeky. This is a slim, middle-aged man with dark hair and a strong accent. Please retrain this man!

Breakfast worked well for us. There wasn't much going on, the foreign woman at the checkout was very nice and with a smile, quickly prepared the food and, after asking for the lids for cappuccinos, was happy to give 2 pieces with a smile Thanks

Very unfriendly staff have no interest in doing anything. After pointing out that there is no more toilet paper and that the toilets look like shit because toilet paper clogs the sinks, they just shrug their shoulders

2 items were missing from the order! When I called McDonald's they said they couldn't do anything and I should contact Lieferando!! Because they no longer have their own drivers!! You can't take my problem and pack the food!!! Never again!!!

very unfriendly workers. I asked for a straw for my Mix It Up drink and he wouldn't give it to me. He told me that straws were no longer used in Germany. In the end I mixed my drink with a fork 😅 mix it up if you can 😅 Maibe with a finger ....the middle one . Never ever again here PS: fries were cold too

First and last time. The staff were quite rude and very unprofessional. Furthermore, the food didn't taste good at all. Disrespect is very important here!

A quick meal after the airport and then 500km home

Unfortunately received the wrong order. When I complained, I was still not taken into account

Unfortunately, something is always forgotten from the order... but then you get it without any problems

Staff that won't let you in 2 hours before closing time. In addition, friendliness is definitely not present here

The service is very unfriendly.

Fast, everything ok with the order

Basically like any MC. Only the toilets here were anything but ok. This clearly needs to be cleaned more often. The fact that MC no longer has any straws has passed us by🤷‍♂️

Service calls customers “stupid.” No matter how good the food is, the service isn't right. Please finally throw out drive-in employees: arrogant, unfriendly and thinks they are better. I redeem a coupon that comes with nuggets. I ask about the veggie nuggets 3 TIMES without lying, he doesn't listen, I ask again -> He answers: yes, yes. What do I get? No veggie nuggets, okay no problem, I'll just go in and ask him again: Hey, everything's fine, can we just exchange it? I asked several times and he doesn't answer. Answer: "HEY, he's stupid, he can't ask." Disrespectful and then wonders why I'm getting louder because he didn't get baked. Unfortunately, you can no longer have a drive-in worker with a child like that.

The worst McDonald's I've ever been to Miserable service, arrogant employees and cold food! Save yourself the trip, dear people

There is only one type of ice cream in stock, if you order you get a coffee and are addressed with the wrong pronoun. You shouldn't pay for that.

Very bad McDonald's was 10 Minutes before loading ended on the mcdrive, the work roared to load to load then we said that we were 10 The worker ordered us to the window for another minute and left us standing there for 8 minutes to tell us that he couldn't accept our order because the system was closed. The shift manager also came over and explained that the workers wouldn't get their bus and that McDonald's was still open for 2 minutes so why do they do opening hours Incident June 22, 2024 3:53 a.m

Underground->Purely annoying - I ordered a vegan Mac Plant Burger Menu to take away and at the first bite at home I realized it was a cheese burger. That is not how it works!!!! If it wasn't that far, I would have brought him back. But the time and fuel required are disproportionate. (that's how my dog ​​got it......) Still, that was Mac Donald - you won't see me again.

This time we visited the wonderful Restaurant zur goldenen Möwe in Filderstadt and how could it be otherwise: As expected, the food was whipped up quickly, nice and fresh and hot and couldn't be beaten in terms of taste explosions. McDonald's is and remains simply the reference in the burger business.

Unfriendly staff If McDonald's continues like it did in the Filderstadt-Bernhausen branch, then at some point no one will go there anymore. One after the other: after the 15th ring the phone is answered, you ask politely whether McD is open "normally", you get a rude answer "it's on the internet"... when you ask again you get a "yes".... It is But when you get there, you are served almost without a word when ordering... the fries have seen better days, they were totally over salted... the ketchup was missing, if you go to the counter, you are given one without with an unfriendly comment any excuse. NO --- I don't go to Mc Donalds Bernhausen anymore, I prefer to go to Burgerking, they are really friendly and only 150 meters diagonally opposite next to the Shell gas station.

I would prefer to give zero stars, terminals that don't work, unfriendly staff and constant problems with the coupons (only there!) One reason, after several attempts, never to visit this "restaurant" again, preferring to go to the nearby McDonald's branches (airport or Vaihingen)! UPDATE To be fair, I have to admit that things have changed completely and it's now easily enough for 4 stars :)

It hasn't been fast food for a long time, the store has 3 customers, but you still have to wait 20 minutes for a waitress to work and let alone eat. That was the last time in a German McDonald's

I had to order twice to get what I wanted

It's a shame if the opening times are not adhered to as stated on the internet. I was there at 1:50 a.m. and the door was closed in front of you. Thanks for nothing.

Never again! Very unfriendly employees at the McDrive counter. First the gentleman asked why we pay with the card!?!? Then he didn't give us the sauces we wanted! And when we checked to see if he had put everything in, he reacted with a high-pitched tone and was very unfriendly and said we should drive away, why should we check? Very, very unfriendly and said he was tired and we should go! If he's tired then he should go home! Not recommended at all!!!

I was waiting for my food and checking Facebook when a staff member came out and said I had taken a photo of the restaurant. I said no, then someone who looked like a manager came out and asked my parents "Did you take a picture?" They simply asked my family while there were a lot of people on the phone, probably because we were the only Asians there, and then when he confirmed it wasn't us, he just turned away and didn't apologize

Today, May 10th at 5 p.m. drive in, they didn't manage to sell the Tom menu. The compilation wouldn't be possible like that, ah yes you advertise it everywhere, the employees can't get it. The shift manager, who was relatively rude, said that wouldn't work either. Oh dear, please inform yourself what you are advertising at the front of the drive

Have been to many McDonald's but this is by far the worst. People work in the kitchen without gloves. No organization. Everyone works for themselves and not as a team. The fries were the last thing, totally bland, no salt. We got new ones, but they weren't any better. We'll never come here again. 🤘

Not recommended, fries sit around for ages and are then soft and only lukewarm. Burger only lukewarm. Toilet no soap and dirty. Staff tried hard but not organized. Never again for me. Worst McDonald.

The employee at the Mc drive had a problem and didn't want to buy me food because he said they didn't have any cash 😂😂 next time I'll hit him.

Ordered there twice and was served twice by the same unfriendly employee. Could be better. The food is good.

Mcdrive is one of the worst service and arrogant staff, especially the Mcdrive staff. Mcdrive staff should be very humble and active. People come to drive thru because they do not have time to come inside and want good service and quick order compliance. Today at 21:30 I found Mcdrive staff arrogant and service extremely slow. I know it is useless to write because I am Auslander.

Good food. Everything was fine except that they don't have cool coffee and the ordering machines react poorly to the touch. That's why 1 star less

I just ordered and I'm missing the McFlurry I ordered... and there's no answer to the number given....

Unfortunately not recommended. Food tastes bad, service is bottomless. Drive-in parked..

Floor, chairs, tables: everything is pretty dirty with food residue and stains. Food: Ingredients carelessly stacked together in the burgers. Seems to be due to the shift because we always eat there and haven't noticed this before.

Unfortunately the entire order was cold 😕

Cozy McDonald's. Good location. Enough parking spaces. Food was warm.

25 minutes wait time in the drive-in, intercom only sporadically occupied. Rarely have I seen so much incompetence at one location.

The staff are very friendly and helpful - but the food and especially the coffee (slightly colored "water") leaves a lot to be desired! A pity!

Beware of rip-offs when taking with you! Be sure to check the content! Of six products ordered, only four were packed! Unresponsive and unfriendly when complaining over the phone! Not recommendable!

Raw fries, no insight from the employees

Every time you go there there are problems with the coupons.

Bad emergency food with fast service

Standard burger roastery. No Krabby Patties, I denounce that!

A disaster here, you wait more than 20 minutes for your food, the delivery service in the store is slower than a snail I ordered 2ts, one came straight away and the other came after over 25 minutes

it was a horrible place and the food was so bad

Lame, unfriendly, overwhelmed. What underground staff. Where do you find such incompetents?

Looks like everyone else. But service is a disaster. Incompetent staff. Food is okay, not always good. Hamburger Royal BBQ is an outrage. 6.20€ for a burger like that…

I don't know where to start, worst store, dirty, disgusting, service unfriendly, anyone who speaks Indian has a clear advantage because no one can speak German here, it's a shame, very unfriendly service team no yes no no just move the shoulder thank you no Bernhausen McDonalds

Very bad service, when I wanted to redeem my code and it didn't work, the employee sitting at the counter said "if it doesn't work, then bad luck". I've never heard anything so outrageous. Never use Mc Drive again.

The best McDonald's in my area! I go there often and the food is delicious. The location is also just great. And if you're in a hurry you can go to the drive-thru and get your food very quickly. Perfect for me.

Wanted a small pack of ketchup for my fries. I used a voucher and it was explained to me that I wasn't allowed to have any sauces because I used my voucher code. So really now!? This goes too far. If a customer eats at your place, please give them a packet of ketchup if they ask for it. Whether he paid the 10 cents or not.

Opening hours until 3:00 a.m., very good. Easily accessible by car. One of the few branches that doesn't swap my cheeseburger for a hamburger.

Very unfriendly and inflexible employee. The same employee wants to serve a meal that I didn't order. I would have been better off ordering from the machine. The toilets are extremely dirty and stink to high heaven.

Car drive is good coffee there ☕ just really good

Very dear team, I would like to inform you that an incident occurred on February 6, 2024 at around 6 p.m. in which my father was insulted by an employee for no reason. In addition, I discovered that my food had been ready on the counter for 30 minutes, but the wrong number was called every time. I find it unfortunate that such incidents occur in your company. For this reason I have already filed a complaint via email. I hope this employee is held accountable and appropriate action is taken to ensure such an incident does not occur again. I would greatly appreciate it if you take this incident seriously and respond appropriately. Thank you in advance for your support and understanding. Best regards

Food only lukewarm - almost cold. Our pigs used to get cold food.

Good food and good service. There are enough parking spaces available

You always have to make sure everything is in there. Something is always missing.

Friendly and quick, unfortunately the toilets are a bit poor but clean.

Unfortunately the worst McDonald's I've ever been to. It was also the first time I left a McDonald's branch without anything to eat. Rude staff, it couldn't be worse, and nobody here spoke German, which made the whole thing complicated. There is also a disgusting toilet that you can walk straight out of again backwards. It's a shame but I'll never come back here again. The Burger King on the other side of the street was better.

My hairdryer is burning and I've completely taken my shoes off!!! When I asked repeatedly for a straw, I was told (we didn't have it) that I would only get it with a milkshake. I started talking and then the not-so-bright candles put in so much ice cream even though I ordered without ice cream You can't even drink it anymore. I'm just very disappointed in my former regular restaurant

Nie wieder!!! Obwohl das Essen unerwartet frisch zubereitet war. Wenn man jedoch nach dem Essen die Toiletten aufsucht erwartet einen kein schöner Anblick. Reste unter der Toilette auf dem Boden. Ein Gestank, den man hier nicht näher beschreiben will. In den Toiletten braune und gelbe Ränder. Geputzt wurde hier schon lange nicht mehr. Auf Nachfrage nach dem Manager, kam eine Angestellte und meinte er würde gleich kommen. Als er jedoch nach zehn Minuten des Wartens nicht erschienen ist, haben wir den Laden verlassen. Ergebnis.... Wir werden diesen Ort nie wieder besuchen.

Soda Maschine was broken down, could not get a coke to go with my meal. Customer service was good.

Die McDonald's Filiale, die ich besucht habe, hat meine Erwartungen übertroffen. Die Sauberkeit und das gepflegte Ambiente im Restaurant haben einen positiven Eindruck hinterlassen. Das Personal war äußerst freundlich und effizient, was zu einem reibungslosen Bestellvorgang beigetragen hat. Die Auswahl auf der Speisekarte war vielfältig, und die Zubereitung der Speisen erfolgte schnell und frisch. Die Qualität der Produkte war konsistent hoch, und die präsentierten saisonalen Angebote brachten zusätzliche Abwechslung. Die kinderfreundliche Atmosphäre und die gut ausgestatteten Spielecken trugen dazu bei, dass der Besuch auch für Familien angenehm war. Die zentrale Lage der Filiale macht sie leicht erreichbar. Insgesamt war mein Besuch bei McDonald's nicht nur eine kulinarische, sondern auch eine positive Serviceerfahrung. Diese Filiale empfehle ich gerne als Ort für schnelle und schmackhafte Mahlzeiten.

Plastik hin oder her. Salat in so einer Pappschachtel geht gar nicht

Eben genau was man von Mc Donalds erwartet

Insgesamt ist das Essen recht teuer geworden. Einzelne Burger ohne Ermäßigung über App sind einfach zu teuer.

Unfreundliche Mitarbeiter die leider auch nicht wissen wie Coupons funktionieren.

Immer ausgezeichnet, besonderes Personal.

Alles sehr lecker 😋, Danke McDonald’s

Drive in am Sonntag ging extrem schnell

😀 Besonders freundliche und schnelle Mitarbeiter.

McDonald's halt. Hier ist nichts wirklich negativ, aber auch nichts herausragend positiv.

Essen kalt, Service langsam und Restaurant dreckig. Tische nicht abgeputzt und Boden auch nicht gekehrt