We were here on a Friday evening, and it was relatively busy. The food wasn't bad, but no better than you'd find thousands of times in Berlin. The service was unfortunately very poor, and there's a very questionable tipping policy, and I also doubt that the cash register is properly managed.
Details:
- Service: The manner of the waiter, R..., whose name appears here often enough, was absolutely not our cup of tea. Many people may like it, but for me, this self-promoting spectacle is disrespectful. Apart from that, the service was barely available, and the bill arrived after about 25 minutes, after asking twice.
- Starter: I can recommend the bruschetta; it's really delicious.
- Main course: The pizza was good, but nothing more than good. Considering the rather high price, I would describe the value for money as poor.
- Tipping: When paying by card, I was first told the price and asked how much I wanted to pay. So I added a roughly 10% tip, whereupon the waiter thanked me and placed the debit card on the table for me. This one, however, offered the option of adding 10%/15%/20%/no tip, but it was already added to the price with the tip. In my opinion, this is simply a scam and an attempt to rip off the customer. Sorry, I appreciate the staff's tips, but encouraging them to tip twice is just plain cheeky. And this was definitely not an oversight on the waiter's part; it was clearly signaled to me that I could tip here on the payment terminal.
- Payment: We were given an interim receipt. With such high prices, this has a doubly questionable aftertaste, since it's usually clear what it means.
Despite the large number of customers, the food arrived very quickly and was delicious. The dark ambiance is stunning. The staff are very friendly and treat customers well.
Outstanding value for money!
I had the fancy roll "I love Eel" for €16.90 and found it quite small. The hosomaki were also really small. The avocado hosomaki tasted good, but the tuna hosomaki was mushy on the palate (I ordered another because there wasn't much sushi). Unfortunately, the value for money isn't good for me, and the taste was only okay (the "I love Eel" roll tasted quite good). Some of the stools inside are plastic (based on the ambiance). This was my second visit. I'll be looking for another restaurant soon. What a shame.
Definitely go!🤩
A fantastic restaurant, simply the best food, no matter what you order, it tastes 100% delicious😋
Plus, super friendly servers, and the chef himself comes to your table to make sure you don't miss anything. Simply top-notch💯
The ambiance looks great, the staff are very friendly. Unfortunately, the food doesn't live up to the price. For €17, I expect more. I picked up the food on-site and unfortunately received the wrong item, only realizing it when I got home. It's a real shame, considering the price.