So I ate here with my family on March 8th and can really recommend it. The whole team here are so nice and helpful that you really feel at home here. A huge thank you to you p.s. keep up the good work. Thank you
I'm sorry, but it wasn't good at all!
We picked up our food. We arrived on time, but had to wait half an hour in front of the store and then there was no apology for why it took so long. Then the fries were also missing. My vegan pattie was burnt and so dry. Both burgers were not juicy. The homemade ketchup wasn't actually there and it was more like tomato paste. The salad (I thought they used crunchy romaine lettuce for burgers) was soggy. The ridged and thick beetroot slices from the jar weren't a hit either. The vinaigrette was missing from my salad, which costs €6.45. All in all very disappointing for the money. We were so happy, but we won't be coming back.
Addendum to the owner's answer:
When I called, your employee (who was very friendly) told me that eating on site was no longer possible. Of course I would have liked to eat in your shop, but I wasn't upset at all. On the phone I said “no problem at all. Next time.” That's why I can't understand at all how this impression came about.
We got there on time and we had to wait half an hour. I very rarely give reviews, why would I lie? I can't answer why it was displayed differently in your system.
I wasn't talking about the cheap iceberg lettuce either. I found the Lollo Rosso quite sloppy and unsuitable, so I had to remove it. Oh by the way, we ate the burgers after 5 minutes. I think you can still expect fresh salad there.
I never said that your ketchup wasn't homemade. It was barely there and only tasted like tomato paste. And thank you for accusing me of not knowing what homemade ketchup is. I have been vegan for many years and prepare a lot of things myself. I don't use thick slices of beetroot from a jar.
You just can't handle criticism. But that's not my problem.
Best regards!
First of all, I'm in Offenbach and then something like that... I just ate the best burger of my life here, aaaaa I'm not from here and they don't deliver to Duisburg-Walsum, hehe. Everything is super fresh and hand made...it just couldn't be better!
My girlfriend and I discovered this burger place through NeoTaste and were able to try 2 burgers for the price of one. We had the Mam Mam Cheeseburger and the Chickenburger, both delicious. We especially liked the sauce. Fries were good too. All in all a well-rounded thing!!