STAY AWAY!!! I'm Vietnamese and I'm giving you the most genuine advice of my life right now. I repeat...STAY AWAYYYYY!
The lady accepting us was extremely rude when we asked for sitting away from the window to avoid the cold. In fact, she couldn't make a basic convo without an annoyed face. She was blatantly rolling her eyes when we asked for some extra bowls to share the food. And the way she spoke was just like she was going through a horrible life event that everyone in the world must share the pain with.
The names of the dishes are terribly misleading. They called some weird sour noodle soup "Bun Hue" and the obvious Thai curry soup "Mi Quang". And the toppings and broth used for different noodle dishes are basically the same. The food don't taste even 5% close to the real dishes. This is the worst of the worst Vietnamese restaurants I have ever visited in my life anywhere in the world, not only in Germany.
Save your money and energy for a better service and food somewhere that don't ruin your mood and make you feel foolish!
Pure chaos! Despite having a reservation, we had to stand and wait for almost 15 minutes, even though there were several free tables. The hot pot broth took forever to heat up, wasting another 20 minutes on that. We ordered rice cakes because none of them made it to our table on the conveyor belt. It took the waitress another half hour to bring them. At the end, she told me the bill three times because I never added a tip. Then she had the nerve to ask if the service was good.
We went there for lunch on Christmas Day with 12 adults and 2 children. Although it was very busy around lunchtime, we were served quickly and courteously, both with drinks and food. My hunter's pork tenderloin was delicious. Excellent service on such a busy day. The price was absolutely fair, and I can highly recommend the restaurant; it wasn't my first time there.