Hotel Sonne Füssen in Füssen

Stayed at the Hotel Sonne in Füssen from November 24th to November 26th, 2022. We had booked the beautiful, large room Large Plus Ludwig II. This room had a lot of space and a huge bathtub. If you are in Füssen, you should treat yourself to this room. The rest in the photos/video. If I come to Füssen again I will spend the night there :-) IG: Don Tobi Photography

Poor hospitality as we had a bad experience with the reception, otherwise the hotel has great ambience and rooms. We have read the reviews before we booked this, first night was amazing, however the following day we went to the reception to get a stamp to redeem 8 free credits for declining the room-cleaning service, the receptionist said no stamp was needed and promised to arrange accordingly for us after taking our number. At night we decided to have some drinks at their restaurant and tried to make use of the free credits but was denied. So we went to the reception again to check, a staff from another shift was being low key rude to us, as if we were trying to steal the free credits because we do not have the stamps? We were asking nicely for him to check in the system as the lady in the morning promised that she would arrange for us. Felt like he was being racist to us, and as we recall, the female staff in the morning wasn’t even handling the process correctly. The whole complaint process was unpleasant, as the staff was talking to us in a very patronising tone, including the waiter at the restaurant when we were requesting about the credits. We’re happy to pay, and if you’re not happy about giving out free credits, don’t offer it.

I stayed at Hotel Sonne Füssen and was initially excited about their "No Room Cleaning Credit" program, where guests receive credits for skipping daily cleaning. Unfortunately, the experience turned out to be extremely unpleasant. We followed the rules and did not request or receive any cleaning during our stay. However, when we tried to claim the credits, the staff accused us of cheating the system! What made it worse was how unfriendly and dismissive they were—likely because we are Asian. It felt like they automatically assumed we were trying to scam them, just to get free drinks at their bar. This kind of treatment was insulting and completely unprofessional. If the hotel isn’t serious about honoring this program, they shouldn’t offer it at all. Blaming guests for their own poor management and displaying bias toward certain groups is unacceptable. Oh ya especially if you’re Asian or expect to be treated with basic respect and fairness

My wife and I would like to thank you again for the lovely stay. Everything was super mega. The breakfast is the best around. The staff is also super friendly and helpful We'll be back

We had a wonderful weekend in Füssen, also thanks to this great hotel. Very friendly staff, beautiful rooms and a very rich breakfast buffet. We'll definitely be back. Highly recommended

The hotel is so worth staying. Excellent experience. The front desk service was great, breakfast and dinner at the hotel restaurant were amazing.

位在Füssen市中心的正中心， 對面就是超市，離火車站或是新開幕購物中心，也僅數步之遙！ 飯店的本身在疫情有重新裝潢過，房間非常的舒適現代新穎！ 餐廳的裝飾更有一種身在叢林的夢幻感！

Sehr schönes Hotel, zentral gelegen, mit sauberen und geräumigen Zimmern. Ein ganz großes Lob geht vor allem an das Personal (vor allem an der Rezeption). So authentisch, freundlich und hilfsbereit gibt es leider selten.

Tolles und liebevoll eingerichtetes Hotel, die Zimmer sind groß und sauber, die Betten bequem und die Ausstattung der Zimmer ist gut. Es gibt ein Tablet, mit dem man sich über das Hotel informieren kann, oder mit der Rezeption chattet. Klasse digitalisiert! Super freundliches Personal! Das Frühstück ist Oberklasse und sucht seines gleichen. Eine toller und liebevoll eingerichteter Saunabereich. Sehr zentrale Lage. Hunde sind willkommen, aber mit 20 Euro pro Übernachtung nicht günstig. Was auch hervorragend ist, es gibt für eAutos eine Lademöglichkeit (aktuell bei Bewertung: 10 Euro pauschal). Was wir vom Preis her absolut klasse fanden da andere Hotels hier mit hohen kWh Preisen oder hohen Pauschalen abzocken. Wir können das Hotel nur allerwärmstens empfehlen und würden jederzeit wieder kommen.

A well appointed hotel. The room was large and comfortable, the breakfast provided a good amount of variety and the spa area was lovely.

Appena arrivati ci è stato comunicato che la camera assegnata sarebbe stata più grande di quella che avevamo prenotato, senza aggravio economico!! La vacanza inizia bene!! Il resto è stato pure meglio, la camera effettivamente era perfetta, moderna e silenziosa, pulita e riordinata la mattina dal servizio in camera con molta cura. Il buffet della colazione è tra i migliori che abbia mai visto, la Spa che ci accoglie dopo un giorno di camminate sulla neve è un momento perfetto per potersi godere meglio la cena, che, come da foto allegata, è allo stesso livello del resto, se esiste la perfezione, qui ci andiamo vicini!! Mi manca già!!! Viva Füssen!

Ein wunderschönes Hotel mit einer mega schönen Einrichtung. Das Konzept ist bis ins kleinste Detail durchdacht. Die Zimmer sind groß und sehr geräumig. Das Frühstück war der Hammer! So eine tolle Auswahl! Das Personal war durch die Bank weg, freundlich und bei allen Anliegen, zuvorkommend und flexibel. Für uns ab sofort die einzige Anlaufstelle in Füssen.

Sehr schönes zentral gelegenes Hotel.

Waren nur zum Essen da. Sehr guter Kaiserschmarren und Apfelstrudel. Große Portionen, das macht den etwas höheres Preis wieder wett. Top Qualität