Toilet dirty
The tablet cart is full and is not emptied. Garbage is piled up on the table next to it.
Toys sell out, no replacement service, it doesn't even say that there is no toy, you only notice when you open the box.
Ice cream melted!
As always, sauce ketchup mayo is missing and is only available upon request
Order also incomplete as always
Staff unfriendly and moody
And once again I waited an eternity for the food. Next time I'll drive on to Gronau, I'll be there quicker. Super annoying. Do something about it, it will harm you!!!
This McDonald's is generally okay, but there are a few things that make the visit a bit inconvenient – especially the parking situation. The parking lot is difficult to access and seems rather confusing at first glance. A car dealership is right next door, which further confuses the situation, as the entrances and exits aren't clearly separated, and you have to get your bearings. Especially if you're a first-time visitor, the layout is a bit awkward.
Once you make it to the parking lot, however, a typical McDonald's awaits you. The decor is as usual – nothing outstanding, but clean and functional. The self-service kiosks worked well on my visit, and my order was prepared relatively quickly. Everything tasted as you'd expect – classic fast food, no surprises.
The staff was friendly, but a bit reserved. The seating was clean, if not particularly comfortable. If you just want a quick bite to eat, this is the place for you – but be prepared for the fact that access to the premises can be a bit confusing.
Overall, an average McDonald's with a slight weakness in the parking lot. Three stars are a good fit.
Our nearest Mäckes. It tastes as we expect. You can sit well. The staff is friendly, sometimes a bit stressed when it's full 🤷🏼♀️ But we like to stop by or come in every now and then 😊
For my taste, the fries could be baked better 🙃 they are often soggy. If I'm not the only one reporting this, I would like a correction here 😅
Everyone is very cheeky and I'm in the store right now, I'm very disappointed, I ordered an ice cream, there were black things in the ice cream and they didn't want to replace the ice cream for me
The service was a bit poor. The drink and ice cream were given to me without a bag; I had to ask for one; the bag I received was disastrous.
My mistake: the menu chosen, unique in Hamburg, was too spicy; I had a lot of trouble finishing it.
Were always happy...but were there late Friday afternoon...were 7...2 hours later...everyone was lying flat with stomach cramps and vomiting. Some are still feeling bad now.