Burger King in Remscheid

Very nice staff and very friendly

The food was very hot and tasteful.

Everything was great, staff friendly and the usual quality and everything was very clean.

This branch has a bad habit of spontaneously changing opening hours by several hours.

Let's go, let's go 🤷‍♂️ ... Well, it's not a high-class place - it's a fast food restaurant ☝️🥸 So it's fine for something quick. It depends on the employees, always! A waiting time is to be expected here, as there is often little going on and no stock is produced here. Bottom line - a can, not a must ☝️🤓

Actually never had any problems. But now I had to change the fact that my vegetarian burger simply had bacon on it. Doesn't work at all

It is not recommended. Everything was lukewarm and the medium portion of fries was far too small... It will be a lesson for us... if only we had read reviews earlier. We won't be coming back.

DELICIOUS AS ALWAYS! This BK is simply TOP

Disaster, the food is cold, the drinks are not carbonated and the cleanliness leaves a lot to be desired. Training in hygiene would be recommended.

Underground, order made, monitor with number call broken, call from the employee incomprehensible and then 4 more orders are made which then came 698 to 703 - 699, you think that you are getting freshly prepared and warm food 😆 ..... far from it. Cold fries 🍟 to go with the burger. I've tried this branch several times now because it's on the way and my daughter would like a chicken burger, but the conclusion is clear... this BurgerKing branch is not recommended 👎

I was at Burger King today and unfortunately the cleanliness was anything but satisfactory. An employee first wiped all the seats with a rag and then wiped all the tables without changing the rag - the rag looked really disgusting. Additionally, my shoes were stuck to the floor, probably because someone spilled a drink that wasn't cleaned thoroughly. As if that wasn't enough, the food was cold and not warmed up properly. This was an overall disappointing experience.

There are long waiting times due to understaffing because staff are obviously being cut back. I waited 20 minutes for my food.

Not able to serve the citizens properly and every time something is missing not recommended

The hygiene really leaves something to be desired every time. The garbage piles up in the store and the floor sticks when you walk in. The staff is mostly friendly, but they don't work according to standards, see hygiene. The store is not recommended because it's too dirty.

Tables were dirty and it was cold. The male waiter was very unfriendly, I wanted to give my friend a straw and he forbade that. He's the only one giving out the straws. He is the straw master and no one else is allowed to give anyone a straw. In the end he wanted to sell me a hariboburger that doesn't even exist. Thanks for nothing...

It's just incredible. Today my husband ordered a BBQ beef tortilla WITHOUT BACON, as it said on the receipt. He drove it home, where we discovered that it had bacon on it. Everything packed up including the receipt and drove another 12km back there, for unfriendly excuses and discussions about how my husband wouldn't have ordered the BBQ beef tortilla without bacon, EVEN THOUGH the receipt says, WITHOUT BACON! Super bad service, we won't get anything from them again. You could rather go to Elberfeld. The employees are more competent there!

I ordered 2 burgers and both without tomatoes, what do I get? Both with tomatoes, after I pointed out to the employees that I couldn't tolerate them, they wanted my two burgers back... I was also told that there were no tomatoes in them? Then I wanted to see the burgers, and then suddenly they started looking for excuses, yes there is a lot going on today, that happens a lot today. Although there are 4 people in the office and only 5 customers were there And why only 3 orders on the order screen. It's absolutely disgusting how they treat you here. But it's not the first time something like this has happened, something is often forgotten or simply done completely wrong.

Einfach nur grausam, maßlos überforderte angestellte, kriegen bei einer Bestellung mit 3 Bürgern es nicht hin darauf zu achten, dass alles vollständig ist. Hygiene ein riesen Thema! Nur angstestellte die Kein Deutsch können... NIE WIEDER

Amir is simply the best and nicest employee here

Ammir is the best employee ❤️❤️❤️

Staff completely overwhelmed. Although I ordered almost exactly the same thing twice, I was only supposed to pay for one menu, then the lady realized her mistake and in the end the price was different!

I was just about to order when I noticed how DIRTY the waitress's clothes were. I said to the young woman: "Your work clothes are extremely unclean! I won't order from here!" The nice waitress then replied, original sound: "I don't actually work here at the cash register, I'm usually in preparation!" That almost took my breath away! I just thought, clearly in the back in the "preparation", i.e. in the kitchen you can walk around dirty! Never again Burger King Lennep!!!!

Just disgusting, we ordered Crispy chicken/Danish Crispy and Big King, all three products were simply served cold by the employee. The reason was that we had received the order 15 minutes ago, that it gets cold after 15 minutes is of course normal. NE, That's not normal, my dear colleague forgot to mention that we only received the order 15 minutes ago. Supposedly 5 more numbers would be added before our order. Excuse me? Any normal person would think we were waiting in line. And that we can only complain after 15 minutes. Accordingly, the citizens simply tasted DISGUSTING. If this is the new quality from Burger King, then they will never see me again.

It's really amazing how this Burger King manages to only serve lukewarm to cold burger patties! I've been here several times in the last year, no matter how busy it is. HUMAN, buy a microwave! 😂 The rest is okay and the staff is friendly.

Unfortunately, the Schnell Restaurant was closed today, October 31, 2024 at 12 noon... there was a note inside that said it wouldn't be open until 1 p.m.... an employee waved frantically inside... That was exactly my last visit there... I drove 7 km there from Radevormwald, even though we have a McDonald's, which ultimately won the contract... Never Again Burger King Lennep!!!

Anyone who orders here will starve before the food leaves the kitchen. The employees are nice, but you have the feeling that one person takes care of everything: checkout, ordering, kitchen. Orders take forever, especially in the evenings or on weekends, because the few people who are there are completely overwhelmed. It would be nice if the owner would take care of staff coming to the store, but until then I'd rather drive 500 meters further to Mäcces.

The toilet was very dirty, the noise level was like that at Cologne Central Station, employee B mocked employee A because of the language barrier when handing out the order, the tray return cart was pretty obsolete and reinforced the Cologne main station feeling

Unfortunately, the fries were so bad that I probably upset my stomach. They were probably very old fries. I noticed it, but unfortunately I didn't exchange it or complain. My mistake! The burger was ok and so was the cola.

We were there with 14 people. Despite the size, the order arrived quickly and completely. Very friendly service. Simply great!

The store was out of meat, never experienced it

I was really happy yesterday when I was there with my twins. We enjoyed the food. About the service According to the name tag, Mrs. Bluhm, I was very satisfied, our wishes were taken into account and we didn't have to wait that long. I have to say that when we had finished eating, Mrs. Bluhm came to us and asked my twins some ice cream. My children were really happy. I haven't had such great conditions in a long time. I would like to come there again.

service very good. further recommended

Very good service, highly recommended. Great that it's also open on Sundays

You get what you expect. All in all, satisfactory.

Old status: The food is impeccable. The drinks from the machine don't taste like the originals. Hence only two stars. Before the renovation, the restaurant was much better. For years there has been a lack of staff at the counter and long queues have formed. Update from September 1st, 2024: It has now been 5 years since my review. I went to Burgerking again today and well... 😂 The staffing problem has now been resolved. There were three people behind the counter and others in the kitchen. BK has now digitized the orders, which I initially found positive. So I placed my order number 576 and wanted a receipt for the order. Apparently the roll was empty because I didn't receive one. I reported the problem at the checkout and was told that I could take the food away without the receipt. Nobody blocked the order machine or the role again. It seemed like no one was interested. After 10 minutes the food was ready. During this time I admired the chaos in the tray drop-off points. There was a mountain of rubbish piled up outside. King's Bacon & Cheese Double – King Menu The chili cheese fries didn't come with a fork and instead of cheese sauce I received mayonnaise with chilies. The cola had no ice cubes. The burger had iceberg lettuce instead of the arugula shown and breaded chicken instead of beef. I searched online for the burger I received but couldn't find anything - apparently the chef's own creation. I am changing my 2 star rating to 1 star and wish the restaurant would be closed because this store does not represent the restaurant chain in any way. 🤮

Person maßlos überfordert viel zu lange auf das Essen warten essen dann kalt und ekelig dazu noch sehr unfreundlich und kein Bock auf ihre Arbeit

The shop is drowning in rubbish, the floor is sticking, supposedly there are no longer any sign-posted dishes and that for weeks.....15 minutes in the drive then an announcement came: Drive to come in or no... That was the last time in these dirty sheds!!

A Burger King where I've never had any problems and where it's always tasted good. The only thing that would be really cool is if the playlist had more than 2 1/2 songs 🤣

Employees are rude, wait over 20 minutes for small orders and it was very quiet (3-4 visitors)

6 out of 7 times the double patty was missing within a year. The new voucher promotion (€2.49 for Big King/€1.99 for 6 nuggets) from the app is not supported. Vouchers had expressly not expired (one was around 45 minutes old). Service unreliable. Burgers okay in general.

Be prepared to wait 50 minutes!

The chili cheeseburgers were freshly prepared and quite okay.

I was here last night and was almost deducted if I hadn't wanted my receipt I would definitely have gotten almost 10 euros less in change. I received my change first but my note only came afterwards. The boy is at the counter in the evening. Kingdrive is thinly tattooed and very rude and unsympathetic!! Best regards Can guo

No operation at the intercom station - you probably forgot the headset. Then order at the window. Coupon code asked 5 times. Order without jalapenos "couldn't be booked in, we would have to take the burgers like that", waiting time incredibly long (20!!!! minutes in the parking bay at the drive). It already took 10 minutes to order. Actually there should be 0 stars here! Addendum: in a short conversation with the shift manager, he told me that they had a very high level of sickness today. They do everything they can to keep the business running. I can absolutely understand that this is a special situation, but the owner of the store would have to be held responsible. Concepts must be in place to be able to react in such a case. When we were told to close the drive and provide it with a note asking us to place the order internally, this was implemented immediately. I can only feel sorry for the staff these days. I hope the owner wakes up.

Great citizens, everyone is very nice

Good ambience and delicious food

Very nice, I'm here every Friday

Friendly staff. Always freshly prepared food 😊

Very good BK the employee was 👍

Worst service I've ever experienced at BK 👎🏽👎🏽👎🏽👎🏽 one star is way too much for this place

Everything was good, especially polite staff.

The food was ordered at 1 p.m. to 5 p.m.!!!! We're sitting here at 5:33 p.m. and the delivery date is now +6 p.m.... Last time the things we ordered weren't right either. Plant-based instead of normal, or completely different types of burgers. Never again !

Super delicious! Better than Mcs

The service at the drive-in is a disaster. Why do people who don't want their job work? It would be best to take a video of the operation and upload it here.

Unfortunately, the employees don't get it. 10 minutes waiting time in the drive in. Ordering machine completely unnecessary. Was the second attempt. Never again!!!!!!!!! It's getting worse instead of better

Unfortunately the food was cold and there were only 2 employees in the store! I waited 10 minutes for a menu

Very good employees. Competence is very important here in Lennep

The food is really tasty, but the service is subpar. Out of 5 orders (takeaway) 4 were incorrect. It's fake burgers, missing burgers, animal nuggets instead of plant ones. Missing sauces (ketchup and sweet and sour sauce) Cheese balls instead of nuggets. Of course, something like that can happen, but when there are such blatant errors in almost every order, it's really no longer nice. If one thing is missing from an order it's ok, but if 4 things are wrong in an order it's really annoying. I also don't feel like unpacking and checking everything after every order. It would be desirable if a little more attention was paid to this.

Were there on Friday May 31st and there were positive points that day: clean shop, clean area, toilet, well so far clean. NEGATIVE things: Ice cream machine broken, drinks were served warm - no ice was put in. Apparently there were cooling problems on site, but no one said - hopefully the meat etc. was chilled, but who knows. Nuggets were fried very well until brown and were almost too crispy. So eat something there again NO THANK YOU!!! Rude high ten! It wasn't even addressed that the difference between the brownie with ice cream and the brownie without ice cream would be settled rather than appeased with sauce. Service doesn't work like that!!! Oh yes, you couldn't even put the tray in the cart outside because the cart was either too narrow for the long side or too wide for the narrow side. So like your previous customers, you simply put the trays in the bottom.

Good food and great service here, would love to come back 🥰

Was very tasty. Checkout employees were very friendly and nice and pretty. Thanks

After waiting at the drive-in counter for 10 minutes and not being served, I went in and got another !20! Waited minutes for two burgers and a fries, even though the place was almost empty. The fries were ready straight away, but they had been under a heat lamp for about 10 minutes and were therefore hard and to top it off, the burgers were wrong - just meat with ketchup and a roll -wow- Then I had to wait again until I at least received the cheeseburger I ordered. Thanks, but Burger King Lennep NEVER again.

Now that it has happened for the number of times I have no idea how many times, I would like to say that something is ALWAYS missing from the delivery. It has never been delivered later. Seems to be a problem with loading and external drivers. We make bets in advance about who won't get their food this time. “Next time everything will be included” becomes a running joke.

I regularly visit other Burger King branches but unfortunately there are huge differences here. We had 6 different burgers and unfortunately they were all cold and in an almost empty branch we had to wait 20 minutes for "fast food", well I don't know... I know burger shops where the patties are freshly made and I wait just as long I'm at almost the same price

We were at the drive-thru. Service and food good.

Was there today in Remscheid Lennep. And I ordered a double wopper menu. I just waited 20 minutes for my menu. Although nothing was wrong. Since my menu was there and I opened the burger, the burger was cold. I went to the branch manager and told him my burger was cold. He said that can't be the case. He could warm up my burger in the microwave. HELLO, IS IT STILL OK? No wonder there's hardly anything going on there. A very unfriendly team.

Unfortunately, after waiting for 20 minutes, we received the wrong food, which is why we complained about it and had to wait another 10 minutes. When we had it, it was warm and tasty, but 30 minutes for a couple of burgers isn't right.

The shift leader didn't want to take any orders, we were supposed to order at the panel so I tried to speak to the branch manager, unfortunately I was told this because of the unfriendliness of the shift manager 5.05.24

Very nice relaxed place to grab something to eat in the evening. There is also a top team behind the counter and always there to handle any misunderstandings! Good place to grab some burgers quickly

Everything is delicious and a wonderful atmosphere, the staff is very nice and friendly!

Everything was perfectly clean, the staff were very nice and polite, it was a pleasure to be here, the food was ready very quickly and very tasty!

Delicious burgers and clean places

Super Service. Burgers really good. I can recommend it 👍🏻

Great customers, very nice. Especially the Almir. Great employee👍👍 Best regards

I've been a customer at Burger King for several years and have always been happy with something that has become a little more expensive. E.g. Cheeseburger with Bakken previously €2.49 now €2.89

We ordered at the machine and selected "Pay at checkout" but the employee did not accept our order and directed us back to the machine to pay by card. We returned the order and went to McDonald's, where cash was accepted without hesitation. It's a shame BurgerKing has one less customer again. You should train your employees, paying with cash is the official means of payment in Germany and must be accepted. We'll be avoiding BurgerKing soon.

Very nice staff, I like to go there

Staff totally disinterested, you book at the terminal.... Atmosphere just fast food average. Food okay for fast food, but very expensive!

Food was good, but the fries were in there for far too long and my plant-based items were prepared in a deep fryer that was clearly marked as not plant-based. So it was more of a well experience

We come there with the children twice a month and we give it four stars. Some of the staff are really nice. Two young men in particular. From the name of one, I think he's Greek, unfortunately I couldn't remember his name, but he's very nice, friendly and always a very nice greeting on the drive. The second one was also really nice and very attentive, the name as far as I remembered was Jinad. The only thing to criticize is that when the manager complains, he is also a young man with a bard, is not capable of criticism and is also very unfriendly, but it is probably also because he wants to show off a bit in front of the girls on his shift, and for that give it a star deduction. As far as the food is concerned, it's just fast food.

The shift manager is the best Burger King employee I have ever seen

Very quick service and very friendly employees

Really angry and nice people 👍🏼

Two hamburgers sold as cheeseburgers, Unfortunately I didn't have time to complain because I... I still had to go to work and no, I'm not that bold and took away the cheese as a joke. I'm pissed off and won't be coming back again. For me that means time = money. I was in a hurry and just had to eat something and then that...

The Burger King in Lennep is the best and especially the operator Amir 👍🏼

clean as always and fast service

Free WiFi, good service at the checkout and friendly staff, the food is fresh and almost always warm 👍

Clean restaurant with very friendly staff. A BurgerKing that cares about its customers 👍🏼👍🏼

As always, the food was quick, tasty and hot!

Best Burger King in Remscheid and especially the salesman Amir

I go there often during the week because I work in the area. Can definitely recommend, always freshly prepared and very nice staff. Definitely five stars. Great, keep it up.

Even though no one is there, the food takes forever. The staff are unfriendly and slow, so Jenke should stop by.

If you like long waiting times and cold burgers, this is the place for you! No customers on site and still long waiting times. People have forgotten the fastness of fast food. Incompetence to the power of 10

Mcs is better because there only seems to be plans**

It's called a quick snack, I had to wait about 20 minutes for food, disaster!!!

Sometimes you have to wait a long time but in most cases everything is perfect.

The employees are always in a good mood, and if you got something wrong, it was never a problem, you talked about it calmly and then they helped you straight away and you got the right food 🙏

Thanks for the nice service at the drive in, it was very funny and humorous

Two pickles on the cheeseburger. Saved Monday. You have to know

Best shop in North Rhine-Westphalia