McDonald's in Remscheid

How incompetent are you? There are 7-8 employees there, but every time something is missing from the order that you paid for but wasn't packed.

Only rude people work here. For the second time, something is missing from my order that I only noticed when I got home. When asked, the cheeky answer is that I should have checked it. Incompetent employees who cannot even hand over an order to the customer without errors and completely.

I ordered the mc smart menu over the phone. It was prepared very quickly, I didn't have to wait at all. I'm satisfied

You order a special hamburger because you are allergic to cheese and you get cheeseburgers in hamburger paper. Thanks for nothing

It's sickening, something from the order is always missing from the bags and once you check it at home... But it's hardly possible to check in front of the pick-up window because you're sent straight on The fries are rarely warm and the burgers look like they were thrown in. If you eat in the restaurant there is rarely a free seat and since Corona the upper floor has not been opened at all. The only thing you can rate positively is an employee, a little lady of Asian origin, she has been there forever, always friendly!

If you like cold food, then everything is great. But then I'd rather go to the ice cream parlor I trust. So once again disappointing, especially after driving the car for 3 minutes.

Ate MC Chicken without salad on it and just disgusting, I've never experienced anything like that. And iced tea had more ice in it like everything else

I called this store twice and no one answers the phone. I tried to order food via uber. I tried to order food via delivery. Nothing can be done. I'm now on Thursday evening. I'm on Friday evening. I'm in on Saturday evening at 9 p.m I've been to this store and picked up food for myself. Uber drivers were there three times. I think it's terribly bad service for the customers that you shouldn't put up with then they just order their food from you, no one answers the phone, I can't order food then I order from Burger King. Then they can sell to their neighbors in the hotel but no longer. I don't put up with everything from the corporations

Actually a good shop. Sometimes you have to wait longer and in the evening there are fewer seats because the first floor is closed.

It's just a McDonald's, a bit hidden and relatively small, but over 2 floors.

I am very disappointed with my last visit. The staff seemed to be insufficiently trained and my order was taken incorrectly. This led to an unnecessarily long wait at McDrive. I had to correct my order several times, which further delayed the process. The employees also seemed unfocused and stressed. The entire experience was frustrating and time consuming. I expect better service and correct order processing from such a restaurant. I hope that these shortcomings will be corrected in the future.

Have been here in Mc Drive several times while passing through. Staff is always friendly. Burgers, fries, nuggets have always been record-breakingly hot. For me one of the best branches, at least as far as Mc Drive is concerned.

A large McDonalds right on the highway. Nothing was forgotten when ordering to take away. Staff friendly, despite rush hour.

2 out of 3 burgers were cold. .. ..as so often here......they lie on the board at the take-away for a long time....well if the fries aren't ready yet .. ..they're cold and you have to eat them cold.. .... Maybe the logistics can be changed here... And also the second fries would be forgotten..... Why don't you use the Dutch or Swedish system...then the customers themselves throw out the garbage. .. .

Wenn man am Terminal bestellt, geht es sehr schnell.

I rarely rate anything negative, but for €3.99 it borders on extortion when you look at the photo on the order. The cup is only half full. Rip-off. Make up your own mind.

The 2nd level is often closed. Often products such as milkshakes are not available, often very loud, unfortunately only the only one in Remscheid, so you are forced to go there. The store isn't clean either.

The staff ignores you while you stand and wait at the checkout even though you have been seen and prefer to prepare fries and take care of the MC Drive. Super rude!!!!! Worst McDonald's visit

After a long time I wanted a chicken burger again...I was really horrified!!! small bun where a dry one!!! Chicken pätti was in between!! and the whole thing for just under €5!!!! People really now?? and the young man at the drive-in counter couldn't be understood at all...then I'll make some myself, so I know what I've got!! Never there again😡

The breakfast wrap was very tasty, but unfortunately the mini pancakes have nothing to do with pancakes. They were neither warm nor fluffy, more reminiscent of cookies. Maybe they just weren't fresh🙁

To Leonie-Sarah Sondergeld: where can you find the BigMac on the receipts you showed? With an order as large as yours, it is natural that mistakes can happen. We are always guests here on vacation, but never have any problems. Strange. Maybe you also think about the fact that the employees there work under stress. Let's always do it and have humanity and UNDERSTANDING.

I'm there right now & really pissed off. Worst MCDrive I've ever been to, I have a cafe voucher from Monopoly that supposedly couldn't be redeemed, cheeseburgers for 400 points can't be redeemed from the app, then you don't advertise it if you're incompetent and use this Sinan that you got there, There's no need to talk, I'm definitely not going there anymore.

Totally haphazard and uncoordinated. Ordering machine broken. Tables and restaurant dirty. All the burgers looked like a puzzle of ingredients.

I ordered 2 Mc Flurry and only the bottom was covered with ice. I went to the employee again to draw attention to it, at the same time the shift leader (big German gentleman) came who apparently completely missed his job. Unfriendly as can be, and claims that it is always so little. Yes, ok, I'm buying Mc Flurry for the first time. The ice cream was for my children, who were also totally disappointed. We then went to the competition for ice cream again. By the way, if you're lucky, you can get ice cream and shakes there two weeks a year, otherwise everything always breaks down. (Employee statements) Well you can really avoid it for the price you can get something everywhere.

I'm on site right now and it's a disaster, very unfriendly staff. Only two tables were available for sitting even though the shop was open until 3 a.m. Even asking for a napkin is too much. The meat on the burgers is burnt and old. If you then complain about it, people will discuss it and lie about it. The shift manager completely out of place. They even managed to burn the bread. I've never experienced an underground shop like this. Despite returning the bad products, there was no improvement. Instead there was still a face-pull and not even an apology. The salt for the fries was probably empty too. I've been here once and will never come again and I'll advise everyone against it.

It's problematic when ordering because you can't understand the language very well at the car counter because you don't know much German. Otherwise everything is ok

We were there quite late and almost all the tables were littered with rubbish. The cars were all full too. I've never seen it like this in any McDonald's. But it's certainly also because many people don't know what's appropriate. I saw it myself. People ate, got up and left. Many people certainly haven't learned anything from putting things away.

We ordered food here with 4 people, waited half an hour, and in order to finally get our food we had to ask (despite table service), it seemed as if the orders had been ready the whole time, the food was sometimes not complete, the food was already cold, not recommended

You order food then you wait 30 minutes and you get nothing because the cash register is broken 😤 NEVER AGAIN

They are all very quick and I have rarely experienced the bags being packed incorrectly or something missing.

My grandchildren love this place and the food. 👍

The typical McDonalds, everything as always. However, the parking space is unreasonable... therefore 2x deduction

Friendly staff. Clean interiors and toilets. (It wasn't so neat before, better than 3 years ago)

I ordered a salad for dinner (this wasn't the first time but the 3rd) which wasn't delivered. When I called there and explained the situation, the lady said I could pick it up tomorrow. I told her I couldn't pick it up and she repeated that it was the only option. We also ordered a BigMac that was completely messed up and had no sauce. We found the sauce in excess on our McChicken Classic. The McWrap Chicken Caeser was hard, so much so that I could almost crumble it. Overall it's just unfriendly and inedible

Like all McDonald's, food is unhealthy but always tasty and good for quick hunger...

You wait in Mc Drive for no reason and are not served. When you drive up, the employees look at someone but still don't serve you. Please avoid using other branches!!! Food cold and old things!!

To the Mecces team and customers, Big thank you… I left my cell phone in the toilet and it wasn't stolen but kept until I came and picked it up. In addition, the food was great👍 So if you want to eat well and lose your cell phone, go to Mecces Remscheid Lennep 😂THANK YOU

Located on the highway, parking spaces in front of the door like Mac Donut is, otherwise there is nothing to complain about👍

All in all good. Simple and uncomplicated ordering and payment options via the app, no messing around with cash, no long waiting times

Friendly, clean, quick drive in

Catastrophic experience. Slow, dirty, and parking only for small cars.

This McDonalds is a disaster. Every time something is missing and you have to go back in to get it. This time the mayo was missing again and instead of 6 nuggets there were only 5. So I'm really not interested in that kind of thing anymore. Never again...

It just became extremely expensive and the (new) employee at the drive gave me completely the wrong food and half of it was missing, and there wasn't any receipt either! 47€ for a....! 😤 Never again, I'd rather drive 2 km more and go to Radevormwald... September 25, 2024 8:30 p.m

Breakfast service is relaxed and pleasant, eating better than in hectic times. The constantly cordoned off upper floor is visually a disaster and off-putting.

The food there is no surprise and is OK, but the waiting area and ordering kiosks are completely overcrowded. The tables were full of trays and were pretty dirty... not really inviting.

Absolute impudence when I ordered, the order was delivered to a completely different address and I didn't get my money back

Toilet terrible, it stinks, it's dirty etc.

Finally decide, sometimes until 2 a.m., sometimes 24 hours a week, then only on the weekend and then again...

As always, flimsy rolls and exorbitant prices.

One of the worst McDonald's branches I've ever experienced!!? We waited an unbelievable 43 minutes for the food to be served in the drive. It was not possible to turn back because there were already 6 more cars behind us and the driveway to the parking lot/drive is so narrow and steep. This has nothing to do with “fast food restaurant” anymore!!!

The staff are very unfriendly… They don't feel like working, they've forgotten a lot of things. The nuggets taste like those from Lidl

Burgers tasted like cardboard. The chicken nuggets were also lukewarm and horrible. Never again.

Staff is bizarrely bad! Reading the orders is also very difficult... never again!

Open 24 hours a day. The employees sat in the restaurant and talked. The door was locked. What an impudence.

Nice big shop with friendly staff. The food is the same at all Mäcces.

No one who buys from McDonald's supports families

A typical McDonalds, trendy, oily food, unhealthy. But I find it far worse that on the third visit in a row I received the wrong or even completely wrong burgers, and there's always something wrong with the shake machine... sad...

It's just expensive to eat at McDonald's

As usual, close to the highway.. Important: toilets are clean!! Mc Café.... Unfortunately a failure....

Such unfriendly staff. Impossible. I'd rather drive 15km to another Mcs

Service rubbish unfriendly, I prefer to go to Bürger King, it's not even 5 km easy, everyone can't go to these mc

Should be a wrap for which you obviously pay money & the service. Is it done in such a way that everything stays stuck? It was no longer possible to remove the wrap from the packaging; it was also hard. Extremely annoying, it wasn't the first time this happened in the branch, it was my last visit here :)

Google Maps says it's open 24 hours a day. I made a special detour here, but it turns out it's not open.

With a lot of goodwill I give 3 stars. But only because the team was very nice and new employees were trained properly. The rest wasn't so exciting. Long waiting time. Ice cubes in a milkshake, Fries distributed in the bag. Wrong sauce... Toilet unclean, tablet trolley full. And that on a Saturday lunchtime. I don't want to be here at peak times.

That was the worst McDonald's I've ever been to in a long time. The staff is very rude and forgetful.

I look forward to visiting this McDonald’s every time the Albanians are working. Great service and both were very friendly and always tried hard.

Don't load any soft drinks with dirt

You have to wait forever before you can place your order.

My kids wanted more chocolate sauce. We ordered two MC flurries. There wasn't even a small spoonful of sauce in it or hardly any sauce at all. The employee then said it no longer worked. And was very unfriendly! I wanted to pay for it too. Sry but where is the humanity? Where is the problem with pressing the sauce dispenser??? You should really think about your behavior!

Chaotic branch. The burger was lukewarm. The trays were all thrown on top of each other. We've waited a long time. The upper floor was completely closed even though there was a lot going on. No recommendation

Have you ever waited 45 minutes for 2 cheeseburgers at the drive-thru? No? I have never before either... Never, Ever again, people...

It has become far too expensive

It's a shame that they still don't manage to supply the whole of Remscheid. (Live in Remscheid Hasten)

An outdated fast food restaurant. The ordering terminals are very slow, and shut down several times during the ordering process. The “summer staff” is visibly overwhelmed with the assigned tasks. Waiting time for a menu exactly 13 minutes.

I PAID €4.20 FOR AN ICED COFFEE SHAKE CHOCO SO THAT I END UP WITH A VANILLA MILK SHAKE WITH CREAM?!?!?!??!? you guys have officially ruined my day, I only came here for this iced coffee :(

Simply a disaster. Worst McDonalds in the area tables dirty. Looks like it hasn't been cleaned for a few weeks. Had to clean my table. Everything dirty!

It's starting to get annoying, something is missing from every fourth order and you can get rained into your car when ordering at the drive-thru. The only reason to go there is to save gas.

Was there today and something was in the air. Suddenly everyone around me started coughing. Until I suddenly had a scratchy lung and had to cough. When we left there were already a few others standing in front of the door who had to go out because everyone had that scratchy throat. As if someone had sprayed irritant gas.

Why is it always dirty there, the tables aren't even wiped down and you have to eat in dirty places, disgusting

The employee almost touched her nose and without washing her hands she continued making fries disgusting 🤮

A MCDONALD'S like you can find almost everywhere.. today the pickup number screen was broken which made the pickup a bit tiring.. food was good as always and everywhere from the provider.

Had 3 Mcflurry, the first shop where the ice cream was filled to the top.

Unfortunately, the opening times stated are probably incorrect. We came down from the motorway on our way through and stood in front of a closed door at 5:55 while 5-6 people (including employees) were eating a feast outside. Maybe you should adjust the opening times.

As is the case everywhere, you have to bring your time. Too many guests, too few employees... However, a little more friendliness would be nice... Check your order carefully. Pay attention! Otherwise the food was okay. Warm and edible :)

Half of the ordering machines were broken, you weren't allowed to order at the counter, so it took forever. Of course the staff didn't care at all.

We just wanted something quick to eat after swimming with the kids. We were there with our friends who got their food quickly after 7 minutes. After the first 15 minutes we told our friends that they should just eat. After 20 minutes our order wasn't even in the preparation list. We then left with our friends after canceling our order, which was never prepared. 35 minutes without lifting a finger is not fast food. And oh wonder, we quickly got the same quality at BurgerKing a little further into the city.

The food was good as expected. The staff was friendly. The ambience was as you know it.

Generally quite good but being open 24 hours a day is a lie. Saturday 5:48 a.m. no restaurant or drive thru. McDonald’s restaurants have exactly 2 tasks: 1: Kill time while my car charges 2: Give me something to eat when I'm drunk at night There is no Tesla Supercharger and they were closed when I was drunk. So fucked up

I have ordered Latte Macchiato Grande ADD 1 oat drink ADD 1 shot of espresso ADD 1 shot of caramel BUT I GOT LATTE MACCHIATO GRANDE WITHOUT A LID.😡

Waiting 40 minutes for food is simply not possible

Ordered a Happy Meal at the drive-thru, and oh surprise when we arrived at our house, no drink and desert!!

The burgers were good and tasted as always. The service at the drive was pretty rude.

A large parking lot, the terrace is nice

Absolute chaos. MC drive locked, chaos inside

Staff changed often, usually only part of the building was open and the upper floor was completely cordoned off (despite the large number of customers). Toys in Happymeal are often forgotten, as are sauces, drinks, etc. It's okay, but not the McDonald's branch of my choice

Disaster. Disorganized, unfriendly and usually eat cold. The employee at the drive in hardly speaks any German and understands nothing.

As always, everything was great

You order there and only half of it is delivered. You will be greeted unfriendly on the phone and portrayed as a liar! I had to eat my happy meal without being happy! Very sad ! There were no toys inside and no drink, so I was looking forward to the toy! Never never never again

My wife and I got ready in the morning and took public transport to have breakfast. We were soaked and I was really cold in the wheelchair. Took a lot of effort and we were at the counter 2 or 3 minutes after 10 o'clock. We weren't allowed to have breakfast because it was too late. I complained over the phone at home. I was told that it wasn't technically possible. Sometimes it was suggested that it was my fault. You could plan for things like that or at least show some humanity. Very unfortunate

the food is the same as everywhere - everything is fine with it - but it was a little dirty. It was as if something had exploded in the toilet - there were no napkins and it was very dirty