Great pub right next to the racetrack! The roast pork, chocolate cake, and beer were excellent. The service immediately makes you feel at home – we'd love to go back!
The service in our case was absolutely top-notch, and the guy who served us was a model of service. The service was prompt, and our requests were promptly fulfilled. Unfortunately, the complaints, which the service responded kindly to, were not addressed. The burgers were absolutely fantastic, but I wouldn't recommend the loaded fries with bacon, as the bacon was overcooked three times. Otherwise, a very hectic place with high turnover, which isn't conducive to a relaxed meal.
Unfortunately, we were not satisfied with the service on our last visit. When we made our reservation, we specifically requested not to be seated at a table directly by the door. However, this request was not honored upon our arrival.
Despite repeated requests on site and the fact that an alternative table was available, no solution was offered. We would have been perfectly willing to wait a few minutes for a more suitable seat, but this was not offered to us either.
So we ended up having to sit at a table directly by the door, where the constant opening of the door made it unpleasantly cold and significantly spoiled the overall experience.
The behavior of the shift manager was particularly disappointing; he seemed unaccommodating and not particularly solution-oriented. The waiter in charge, on the other hand, was friendly and helpful, but unfortunately, due to his position, he couldn't do much in the situation.
Overall, this experience was so disappointing for us that we have decided not to visit the restaurant again in the future.
I ate spare ribs. I was very hungry and I'm a big eater. But the portion was large enough. The quality was very good. The sweet sauce and the meat were also very well prepared. 1a