Burgerheart Bamberg in Bamberg

I ordered for delivery. Goodwill and customer service/satisfaction comes first. The staff is super nice, the food tastes excellent. My evening was effectively saved. Thank you 😊

A nice restaurant in itself. However, this will be my first and only visit as the prices are beyond exorbitant. Fries €5.90 PLUS another €0.70 per dip. €6.60 for deep fryer fries! 0.4 Homemade lemonade water with syrup €5.90!!! This is usury

I ordered via Uber Eats and unfortunately a burger was forgotten. A quick phone call with a very friendly employee and 30 minutes later the burger arrived along with an apology dessert. Top service!

Delicious burgers and side dishes. Friendly and quick staff. Gladly again!

Burger was good but the price is too high for a burger without any side dishes. The service was attentive and the food came quickly. Thanks for the feedback - but for such standard answers that always sound the same - see many other reviews - you now get 3 stars from me. You're too expensive and I've had better (bigger) burgers at cheaper prices in big cities (HH, M, Cologne). You should reflect on customer reviews instead of standardizing the same wording for factual criticism. Sorry, I'd rather not come again!

It was okay Price - performance rather challenging Burger fries beer ~ 30€, but it must be a little more than it was

Atmosphere industrial and very nice.........food quite ok but too expensive........unfortunately there is often a waiting time

After a long time, a visit to Burgerheart Bamberg again. Unfortunately still pretty average. The selection and variation options for burgers are generally very good and diverse. However, the burgers are nothing special in terms of taste. It's missing that certain something, the wow factor. Unfortunately this didn't happen this time either. The service is generally very good. We were served very friendly and quickly. The only small downside - the cards can only be accessed via mobile phone as a QR code. The atmosphere could be better and more comfortable. Everything seems very cold and doesn't invite you to linger for long. It was also really cold in the restaurant, even though the heaters were on. Additionally there is a draft due to the climate. Unfortunately, we couldn't really score points here.

The burgers were freshly prepared and the taste of the meat was really excellent - juicy and well seasoned. The cheese could perhaps have been a little more plentiful. The fries were generously portioned and really tasty. The dips, which are perfectly balanced, are particularly praiseworthy. The service was attentive and friendly.

Had dinner there today to say goodbye to a short trip and were very satisfied! Sunny served us, was super sweet and nice and provided great and fast service! What I found a bit unfortunate was that you have to order fries separately for the citizens. I would wish that every citizen had fries and sauces were also served with them, without an extra surcharge, otherwise everything was great!

Had dinner here with my girlfriend. Was a great experience! Burgers were really great and the sweet potato fries were just to die for :) Onion Rings and Lava Cake the best I've eaten to date. We were served by Sunny who simply provided great service and the icing on the cake was this meal. Highly recommended!

Super nice service. The food is also delicious and varied for Bamberg.

I had a TrufflePuff burger, and it was amazing. Also, many people were there for the Tuesday night.

As a Bamberger, I visited the restaurant often. The last time was actually at least a year ago, so hunger brought me there again. Had the seasonal Peter Pumpkin Burger, which is highly recommended. However, I was shocked by the size of the burger. I was there with friends and the same thing happened there. I remembered this being much larger, and the same response from my colleagues. After the burger with onion rings as a side, I was absolutely not full. It's a shame, with a drink at 23 euros it's unfortunately a letdown. I'd rather go to McDonalds.

Unfortunately it was a complete disappointment for me. I had the DoubleSmash Burger with bacon, 2xcaramelized onions, 3 different types of cheese. Unfortunately, it was miles away from smash and was just two regular patties. With 2x caramelized onions, they should hang out to the side, but it felt like there weren't even a handful of normally steamed ones on there. The taste was okay but it wasn't what was on the menu. Oh, on the subject of cards, I can only advise everyone to take their phone with them because they are only available in digital format.... Sry, I belong to the generation where you go out of the house without a phone. I have to give great credit to the service that accommodated us after the criticism and didn't charge us for the drinks. Thank you for that!

Very tasty food, friendly staff and central location. Clear recommendation.

The food was delicious. Standard Burger Heart, I'm satisfied. The burgers seem to be getting smaller and smaller but I can handle that. The restaurant is already large with lots of seating options, but a few fewer total seats would be good as it seems overcrowded. Therefore the service was “slow” because there were too many tables.

Attention chain! Unfortunately, the burgers and fries tasted exactly the same as most other chains: gray ready-made patty, dry & cold bread and the whole thing soaked in sauce. Even the fries were cold and more solid than crispy. :( Hipster-like ambience. Unfortunately inedible for me.

Friendly staff, great drinks and super tasty food, the fries with toppings are completely bonkers. Well worth dropping in. Reservations are advised.

Delicious burgers. There was little going on and we were served quickly and got everything quickly. The burgers were very good, but quite small, especially for the price. Each side dish costs extra. Sweet potato fries and sour cream simply cost almost another 10 euros. Side salad costs 4-5 euros. So good food, but too expensive for a chain.

Delicious burgers, friendly service, trendy location. Gladly again

They were at lunch. A very pleasant and cozy place. There is a business lunch. Friendly waitress.

Quick ordering - burger could be a little bigger - fries a little less - high prices, although this is put into perspective by the location (city center) and the friendly service staff.

There are no more menus... Yes, it has advantages, but the feeling of being able to choose from a card is missing. Sorry, but ordering food from your cell phone is weird. Staff friendly and very competent. Food was ok

Delicious burgers, lots of fries, very well seasoned and not too short in the deep fryer. Were there at lunchtime and had a great lunch menu. Highly recommended

I didn't enjoy the visit at all. Emails are not responded to either! If I describe why, the owner takes action against the review and has it deleted. Therefore instead of 2 stars, only one! This is not how you deal with criticism as an adult.

We are often guests here and are always thrilled with how delicious and varied the burgers are There is also a lot of choice for vegans We always receive a really warm welcome there and the service is totally attentive 😄

Unfortunately, in my opinion, the price-performance ratio was not at all good. I wasn't satisfied with the service either.

I only ordered, but burgers were very good

Price-performance very good. The staff very friendly and considerate. We'd love to come back.

Excellent food. Actually very nice waitresses. There is a nice “lounge” atmosphere inside and a nice little terrace outside.

Food was great. The service(s) were very friendly and accommodating. The sweet potato fries were the best I've had in any restaurant so far. The burgers were amazing. Great quality and great taste of the meat and the general ingredients. Unfortunately, it was very warm inside yesterday, as the restaurant probably doesn't have any cooling options. Overall, we were all extremely satisfied. I can definitely recommend it and I would eat there again.

A really nice burger restaurant. At first I thought "Oops, nothing going on. Hopefully the food is still good." When you walk through, you notice that life is raging in the back of the shop. I had the White BBQ Burger and fries. I can only recommend both, it was extremely tasty 😋 If I come to Bamberg again, I will definitely plan a visit to Burgerheart.

We felt like Simon Hohner describes. Burgerheart does not accept negative comments. That's why I reduced my rating from 2 to 1 star. That doesn't work at all! Bad reviews are deleted under pressure from Google.

The food tasted very good. The service was top. The only drawback is the high prices. You have to pay extra for the sauces and at €2 per sauce they are too expensive.

Exxxxxcellent burger house! SMASH was really TASTY!!

Compared to the Wurzburg branch, the burgers were really bad. Plus, the waiter's tablet was broken so we had to wait 20 minutes on a hot day for the waiter to take our order. He ended up taking our order by hand and we can't understand why he didn't do it earlier. The tables were sticky and inside whole area was really hot.

Best burger I ate on the trip! Very good!

Prices relatively expensive for what you get. Service sometimes overwhelmed.

Very good food, relatively expensive, but not run-of-the-mill burgers. Nice service

Very nice burger restaurant, Great and friendly service and great food, especially the sweet potatoes are amazing. All around great

The ambience is always a matter of taste. I find it too dark and the terrace very simple. In my opinion the price performance is not right. The burger wasn't the right size for the price and wasn't already prepared. The fries were good. The best thing was the service. I'll look for something else.

Die Burger waren sehr lecker, Soße, Fleisch und auch die Pommes als Beilage, super! Homemade Limonade auch super! Schneller Service!

Simply amazing burger and great service

Very tasty food, delicious drinks and the service is very accommodating :). It would only be even better if there were more vegan choices. For example vegan cheese! We keep our fingers crossed and hope. Until then, we'll make do with the delicious offer 😊.

𝘋𝘢𝘴 𝘈𝘮𝘣𝘪𝘦𝘯𝘵𝘦 𝘪𝘴𝘵 𝘪𝘴𝘵, 𝘥𝘦𝘳 𝘴𝘦𝘩𝘳 𝘢𝘶𝘧𝘮𝘦𝘳𝘬𝘴𝘢𝘮 𝘢𝘶𝘧𝘮𝘦𝘳𝘬𝘴𝘢𝘮 𝘥𝘪𝘦 𝘷𝘦𝘨𝘢𝘯𝘦𝘯 𝘪𝘯 𝘪𝘯 𝘣𝘦𝘴𝘤𝘩𝘳𝘦𝘪𝘣𝘦𝘯 𝘣𝘦𝘴𝘤𝘩𝘳𝘦𝘪𝘣𝘦𝘯 ⭐ ⭐️⭐️⭐️⭐️𝘎𝘳️ 𝘎𝘳üß 𝘖𝘣𝘦𝘭𝘪𝘹 :)

The staff is very friendly, the food came quickly and the cocktail was really strong 🫡 everything was great

Very good food 10/10 good atmosphere perfect for a date or eating together with family

Everything was super tasty and tasted very good

Inviting, cozy and modern furnishings

Very courteous service and delicious food!

Wonderful ambience, good food and great service! Highly recommended, always worth a visit!

Everything very tasty! The new double smash is awesome

Today I received a response from Google about the review I made back then. The owner “Burgerheart Bamberg” probably wants to have deleted my former 3 star review. I didn't write any text in the review at the time. But for me it was more or less a mediocre visit to a restaurant. So much for that. So Google wrote to me, among other things: Google has received a complaint about the following URL(s) for the following legal reasons: Defamation After a review, we hereby inform you that we have made the following decisions: Affected content: Post Case law: Germany Apparently violates: defamation Consequence: access restriction Background information: We would like to inform you that a complaint has been filed alleging that your recent review violated certain rights of a local business. Therefore, Google was obliged to remove the review in question. As a result, I didn't really remember the restaurant very well at the time. We were there with several colleagues and had to wait forever for our food, so the kitchen gave us a homemade dessert mix from Burgerheart as "compensation". I have attached the pictures of the notification as well as the dessert plate as pictures. I find it extremely weak of the owner to take such action against reviews. So I would like to change the rating from 3 stars to 1 star. Unfortunately, something like this completely failed to achieve its goal - to make the guest in the restaurant happy. I have now applied to Google to object to the deletion. I have described the matter in more detail and am curious to see what Google decides.

Great location, delicious burgers - but for my taste a bit expensive for the size. The taste was delicious but I was missing that certain wow factor Delicious cocktails, friendly service

Africola and burger side salad were enough to fill you up Better than the well-known chains and, despite being close to the old town, not a tourist trap. Central bus station and motorcycle parking space max. 5 minutes walk

Great if the host would have seated us in an empty section next to the full section he wanted to sit us in. Even better that he didn't want to walk one meter more to service an empty table. We left to the hollow apologies of Tut mir leid!! Lol Get staff who want to work!

Food was great 👍 Service was super friendly. The ambience is great for eating but also for having something relaxed to drink. If you're in the mood for large and delicious burgers, this is the right place for you. Highly recommended👍

Very tasty but very expensive and small portions.

My review refers exclusively to the service of a Lieferando order. I really like the food in the store and the service is usually nice. Now, however, I had a very disappointing interaction - I only called the store after over two hours (no food there and money taken) because I know there is a lot to do at the weekend. At first I was told that they don't know anything there - which is certainly the case, since Lieferando itself can also have problems. I was told several times in a row in a very rude tone that it couldn't be the store's fault. Ironically, I was then told to speak "normally" - even though I haven't spoken at all other than my initial request. I write in such detail because I have a lot of customer contact myself and know how stressful it can sometimes be. But reacting like that after my long wait and a very simple question is just not nice. Maybe there was a misunderstanding or it just wasn't a good day for the person in question, but that still left me very disappointed and unfortunately clouded my previously positive impression.

The vegan version is very tasty.

Value for money not acceptable, tasted excellent

Fast service, very tasty burgers, prices are okay. The interior design is also pleasant. Come back :)

Food was good, individual wishes were taken into account but only partially fulfilled, service was friendly, tips were urged when billing - unfortunately this greatly diminished the gastronomic experience...The space outside was nice, refrigerators were a bit loud. The falafel balls are excellent!!!

Super Service! Delicious food! Cozy shop! Good atmosphere and relaxed vibe! 🍔✨

Good burgers, very authentic-friendly service, good fries and drinks. It was a successful evening!

Price/performance 👌 pleasant atmosphere, and above all very attentive service, top ✅️

Wonderful restaurant and very nice service. The food was great. If it hadn't rained, I'm sure the terrace would also be beautiful.

The food was good. The service was very personable and friendly. The ambience is a bit sober.

I am very disappointed with this experience. Not only was the employee's behavior rude, but I feel like we were intentionally misled to incur additional charges. Even though the cost of the sauce itself is not high, I find it unacceptable that customers are being ripped off in this way.

The goat cheese and honey burger is delicious! Service is fast. I recommend!

What bothered me personally was that I wasn't able to freely choose the table on my third visit. Would have liked to sit by the window, everything was free there, had to take a table at the back in the noise. Next time we will go. It was unpleasantly loud there. It's a shame, the food is top class, the service is very friendly. Tastefully decorated, great.

One of the best burgers I've ever eaten. (I've had burgers in the US.) The aioli is a revelation. My dish was the Surf&Turf Burger with sweet potato fries. Mega friendly service. A place to be/eat in Bamberg.

The citizens were extremely small and the patty wasn't even half the size of the bun. Yes, I only know bread rolls with this consistency from the bakery.

Food was tasty but very manageable for the high prices! Chris at the bar makes delicious drinks

The food was delicious, the service was great but we thought it was a bit overpriced.

Cool location with very tasty food and super nice, friendly staff. Beautiful beer garden, just great.

Great atmosphere, pleasant and very clean.

Super nice. Delicious. Very good. Simply recommended

From outside, it seems like a small fast food, but we were surprised after we got in. Vegetarian burgers are delicious. My favorites are 'Vegan fox' and 'Chilli chese' 😋😋

We're there often and always get a spot straight away. The food is super tasty and always comes very quickly. Always happy there🌸

Quite ok, but a bit expensive for my standards, burger and fries 13.90 euros.

This was the second time we've eaten here. The staff is very friendly, the food came quickly and we all enjoyed it. Just a little suggestion: it would be great if you included gluten-free buns on the menu.

Delicious burgers - great service and great iced tea - this is a great place to eat burgers with the family.

I can't tell you how many times I've been to Burgerheart. I was always satisfied with the taste and quality of the food. Today I was there around afternoon time. The current specials are great. There are also new homemade light lemonades, which I was happy about as a diabetic, as before the only alternative I had was water or Kola Zero. You have to dig a little deeper into your pockets when it comes to prices, but in my opinion it's usually worth it here. The service and ambience are always top. In summer I can recommend the terrace. 👍🏼

Food was OK, but I've had better burgers at other chains. Service was great!

Simply a great burger house. I can recommend it to everyone. They have a large selection of burgers and I can really recommend the Homemade Ice Tea to everyone. The service there is also unbeatable. If we visit Bamberg again, we will definitely come back! ❤️

A very good burger place, there's little to complain about in terms of taste, but the burger is a bit small for the price you pay, I wouldn't say I devour it, but the burger was gone in just a few bites. However, it must be said that the operating staff is extremely friendly.

Good burgers but unfortunately a bit expensive. All side dishes have to be ordered separately and you can quickly end up with a high bill for two people. In terms of ambience, it is simple and modern but not cozy. The service was excellent, the waitress was attentive and very friendly.

Simply a great restaurant, great service and an impeccable menu. The food is super tasty and you don't have to wait long.

We were guests again and had burgers for lunch. Unfortunately our table was sticky and the floor in the dining room had also seen better days. The burgers seemed smaller to us than before the Corona pandemic, and the prices for the drinks are also high. Inflation is noticeable in many ways. As always, the service was always friendly and helpful. There’s a big plus for that.

Food great! Always happy to come back!

As always, super tasty. Staff super nice. Ambience also very nice.

Always good and not the last time. Keep it up.

Large selection of vegetarian/vegan burgers, ours were super tasty! Fries and dips were also great

The food is amazing and the staff are super friendly

Very nice & attentive service Food is great 👍🏽 Good positive vibes

Vegan burger is sooooo delicious! So light!

Super leckere Burger und Süßkartoffelpommes, mit einer super Auswahl an leckeren Dips! ♥️ Die Limonaden und Eistees sind auch der Hammer!! Sehr zu empfehlen!

Definitely recommend the fried chicken burger 😋