Serways Raststätte Augsburg Ost in Augsburg

Apparently the portafilter machine was broken, which is why I only got one espresso from the fully automatic machine. But I guess that the lady simply didn't know how to use the device.

The toilets are all crappy and the soap dispensers don't work, but the turnstile where you have to put euros in is great.

Good but at 17:00 there were no empty seats

The rest stop was clean. We only parked here briefly and didn't eat anything.

Too expensive, toilets not clean for this price

I really liked the Serways rest stop in Augsburg. It's a big facility and I had to walk a bit to get inside. Because almost all parking spaces were occupied by trucks and cars, since it was Sunday. But it wasn't a problem. The rest stop itself had everything you could need. Ate a little something and drank a good coffee. You could also use very clean toilets. I'd love to do it again next time. 😉

Mc Codes at 5 pm... The restrooms are still clean

The petrol is a whopping €0.50 more expensive than other petrol stations... That's just usury

The lady who worked at the checkout was very rude and ignored my question and didn't accept the appropriate payment! However, your colleague was polite and probably tried to ease my irritation when she brought the food. The food wasn't worth the money either! Then I recommend using McDonald's on the premises. Some of the toilets had no toilet paper and the disinfectant was also empty! I say this once and never again!

There are a lot of places but after 16:00 they are only in the tails

Toilet is a bit older. It doesn't smell pleasant 😕

Good service, delicious fries with minced meat! Appearance cold

Very good rest stop. Friendly and clean.

Nice rest stop, gas station available, very clean toilets, relatively new, McDonald's and restaurant.

Extremely clean rest area. Very pleasant visit!

There is plenty of parking, and the restaurant is just as it should be!

The water in the shower was cold

Staff not friendly and slow. Foreign labor. I advise against!!!

Unfortunately, the YlKW shut everything down

The rest stops along the German motorways are all extremely expensive, and Augsburg is no exception. Unfortunately, people here are also very unfriendly. The outrageous prices for really only averagely clean toilets are one thing. An emergency situation is being shamelessly exploited. I then wanted to redeem the vouchers that you get for coffee. Since my wife didn't want anything, I would have liked to redeem both credit discs. But the waitress at the coffee counter brusquely rejected this. She snapped at me that it had been like this for two years and slammed the terms and conditions on the counter. But then she had some good advice that I will follow in the future. 'I could take a break somewhere else if that doesn't suit me'. Maybe the management should consider whether the employee would be better assigned to cleaning the sanitary facilities. There she would have no customer contact and the toilets would perhaps be clean. I'll definitely avoid this rest stop in the future!

I have ordered my drink by the least attentive employee I have ever witnessed. She first took half a minute to finish whatever she was doing on her phone before trying to answer me. Even when I ordered my drink there was no eye contact whatsoever as all the attention was towards her phone. The toilets were clean though! 😄

Clean, friendly service, food at the usual Serways level, filling but neither healthy nor enjoyable...

Nice rest stop, well attended, clean toilet.

By far the scariest schnitzel of my life. Apparently air-dried in the counter for hours and then served warmed up to the customer. Absolutely not worth the money! I didn't think that rest stops could sink any lower when it came to FOOD, but this "Serways" chain makes it possible! Never again! I'd rather be hungry!

Totally littered parking lot, toilet not particularly clean and lots of broken ones.

The place is good for truckers and tourists,but it's a bit busy at times. Truckers will struggle to park after 5pm.

We wanted to have breakfast there, the waitress told us no, we didn't have it today, we started straight away with lunch.

Very expensive! A small bottle of water and a cocoa over 7€

Excellent price/quality. Served quickly

Confusing traffic, absolutely overpriced and dirty

Falafel Box and Akropolis Box not the best choice

Great for short breaks, clean 😉👍

Stretched my legs for a moment, and then quickly moved on

Very clean rest stop. When I was looking for a toilet, as a person with limited mobility, I was immediately given a toilet key free of charge. I've never experienced anything like this before. Thanks again to the friendly lady for her help

Very quiet rest area, had to stop here for a nap

Perfect for the unavoidable, clean facility and friendly staff

Clean bathrooms and good service

Nothing is missing from what is there... Jokes aside; well organized and fast service

OK Yes you have to pay for the toilet but otherwise everything is okay.

Good location and variety of food. But didn't able to get anything vegetarian food.

Toilet, shower 3 euros on the 2nd floor, clean parking normal

You'll find everything you need at the motorway rest stop.. friendly service.. everything is clean

Very clear - it's not clear whether it's barrier-free because it's 1 floor up...

Clean toilets, good coffee, decent parking space.

Good autohop, many places for LKV. Toilet 1 euro. Water at a pump for trucks. Lidl store 2 km from the parking lot.

Rude staff. The red sausage with roll was not edible (too sizzled) and overpriced.

Large selection, friendly staff and absolutely clean toilets.

The toilets are incredibly dirty, one toilet is right by the window, there is no privacy screen and you can be watched. Much worse, but still, the window looks like it hasn't been cleaned in years, there are cobwebs hanging everywhere, the toilets themselves are also incredibly dirty, which the pictures attached prove. I can't understand how you can still make money here can request. Totally not recommended and the operator should really make sure the toilets are tidy. Even the floors aren't swept. After all, this is the flagship of every rest stop. Very bad!

Clean rest area with enough space. If you would like to take a few more steps after a longer journey, you will also find access to adjacent fields.

50% of the soap dispensers are usually empty when we've been there so far. The paper towels are also mostly empty. With the high number of guests, cleaning has to be done much more frequently. Maybe a professional from the office should take a look at whether you can really charge money for the toilets if only half the price is provided.

We have known this rest stop for 15 years now! Unfortunately, it has seen better days and the cleanliness of the Serways toilets is no longer what it used to be :( The extensive range of food and drinks as well as rest/seating areas still make it a good, if unfortunately somewhat old, rest stop.

Service and quality of the food leaves a lot to be desired. Overpriced frozen food and lukewarm

Disgusting. Tables dirty, sticky. The changing room hasn't been cleaned for a long time and the buckets haven't been emptied. 2 pieces so full to the brim with diapers that they can no longer go. It's a shame, the staff was nice but you still couldn't feel comfortable.

Numerous parking spaces. Good food. Insufficient staff.

I can't say much about it, we only made a short stop. But it was clean, the sandwiches bought there were very tasty and the saleswoman was nice.

Clean toilet. Otherwise quite good.

Very clean. Unfortunately the elevator to the toilets was broken.

Unfortunately only one point. Large selection of dishes, but only the falafel box for vegetarians. I drove straight on. Even as a vegetarian you want to have a choice.

Always a nice stopping point when passing through.

Very nice modern rest area. But we were only here for a pee break.

The service was very bad, the food was cold

Very clean toilets, decent food

Cleanliness leaves a lot to be desired

Was only there for a quick pee break

The service behind the counter didn't seem to be in the mood, then MC didn't seem any better but friendly

always crowded, only one shower, like all rest stops, totally overpriced

Rest stop with all kinds of food and drink

Typical motorway service station, clean, well maintained, good selection, nice service

We found a very nice rest area with clean sanitary facilities. Thanks for that!

Toilets cost €1 but you can claim it back

Clean rest area, lots of parking spaces as necessary at a rest area

Large parking lot, but hard to find a place in the evening...

McDonald's is overwhelmed during peak hours. Only two order terminals

Very friendly and helpful thank you again!!!!

Dirty toilets and especially showers. Not cleaned up after each driver! However, in other service premises they do it while maintaining cleanliness and observing sanitary standards - e.g. at Autohof Cloppenburg A1

Like all Serways rest stops, too expensive and too bad.

Unnecessarily expensive like all rest stops, selection like everywhere else. Boring.

Nice rest house, clean toilet facilities. Unfortunately there is no fixed height limit, so like almost everywhere, car spaces are blocked by trucks after 6 p.m.

You can only redeem 1 toilet voucher per product, which I honestly find unfair. The fact that you hear this in an unfriendly tone at the checkout from a cashier who is obviously annoyed that you are disturbing her while playing Candy Crush (smartphone with a running level was on the counter) makes this a very disappointing service experience!

Toilet was ok, if there is already a person cleaning the toilets, he/she/... should also clean the toilets where the technology cannot reach. Until next time 🙋🏻☕️

Basically no legitimate complaints. Unfortunately, the mobile home parking spaces were occupied by trucks that were taking their Sunday and/or compulsory break.

Shower number 1 was cold staff not friendly

A passing place for every traveler, tourist, worker for a short break and a good coffee...

Everything as it should be! To recommend !

The first burger of my life was the biggest disappointment of my life

Appointments are not respected, long waits

Ended up there for lunch because everything else north of Gramastetten was closed. Was very good, very friendly and quick. Thank you and happy to return to Zwettl!

Very clean toilets, staff not particularly friendly, even though there was no business. This can be done better

Short stop for a coffee and a small snack. Everything is as expected, it's just a motorway service station. The staff was friendly and the rooms I saw were clean. The range on offer is extensive and well sorted, of course at the typical highway prices

Very good place for eating, drinking coffee, going to the toilet, making a stop during the trip.

Dear colleagues, tourist bus drivers, feel free to bring your passengers here. You will also be fed deliciously.

Quiet parking, shower toilet, you can get water.

Good parking, but not enough space, stopped at 16:00, there were 5 spaces left

Clean, tidy rest area with a wide range of offerings (Mc Donalds, Coffee Fellows and our own offering), of course everything is expensive, but where isn't it... 🤷🏽‍♀️ There are also IONITY charging stations 👍👍

Great rest stop, clean and well maintained, only grain rolls are missing, unfortunately the normal ones are available in large quantities

Expensive like any motorway rest stop. Clean

Quite good food and a convenient place to rest while traveling. Also for families with children.. I recommend.. 👍👌

Modern and well-stocked motorway service station. Schnitzel with fried potatoes without praise or infamy, ideal for a quick meal while traveling for miles

Very clean toilets and friendly staff. ⚘

I got everything fresh here and the food was hot 🔥. Great praise.