Serways Raststätte Augsburg Ost in Augsburg

Going to the toilet costs one euro. Thrown in two and got no change. When I told the Serways employee this, he shrugged his shoulders and grinned stupidly in my face. Not like that, friends!!!

There was a hair in my fries and it took forever for me to eat. The toilets were cool

Good, clean rest stop but also expensive

I recommend with confidence..the best shower on the A8

Toilet costs 1 euro. Large parking

A clean and tidy rest area, which unfortunately is not always a given.

Toilets, clean showers, clean market. An ideal place to rest within walking distance.

A wonderful experience, the showers are ok at 3 euros, very large parking lot, ice cream from McDonalds is ok, meals, unlimited free internet!

A little old, but it's clean and the staff is friendly.

The chicken fingers and french fries were hot and crunchy. The coffee was decent. The staff were friendly and helpful.

The Serways rest stop Augsburg Ost offers everything you would expect from a classic rest stop. The spacious and clean Sanifair toilet, which is located immediately to the right on the first floor, is particularly positive. For a hot fast food meal there is a McDonald’s on site which is always handy. The outdoor parking spaces are plentiful and conveniently close to the entrance - ideal for a quick break. The rest stop is perfect for us to take a pee break after setting off. The only point of criticism: The building is now a bit old and could use some modernization - as does the McDonald's. Still a solid and practical point of contact for on the go!

Despite the negative comments, the services are very good, the food is very good, the showers are 3 euros and you can adjust the water, everything is clean, the large parking lot smells a bit like pee, that's why I gave it 4 stars... you can't get the animal out of a person, it pisses where it hits, this is the world 😀😀😀😃

Large parking. I stood at the entrance according to the Italian system. Collect water at pumps for trucks

1 shower at the station and 2 more in the restaurant. Cost: 3€, hot water, mirror, sink and toilet, friendly service.

Toilets were only partially functional. The automatic self-cleaning system was defective in 1 of 3 toilets. Otherwise it was clean and didn't smell unpleasant. Disinfectant dispenser dispenses a sufficiently large amount.

Personally, I like everything, the parking is convenient, simple electronic registration, I receive an SMS on my phone indicating the ramp, take my ADR passport just in case and go to the office to register After loading, we go to the office again, sign the documents and go. There is a shower in the parking lot, the office has a toilet and a vending machine. Parking under the ramp is very easy, long distances both in front and on the sides One bad thing: there is practically no space in the industrial area

Apparently the portafilter machine was broken, which is why I only got one espresso from the fully automatic machine. But I guess that the lady simply didn't know how to use the device.

The toilets are all crappy and the soap dispensers don't work, but the turnstile where you have to put euros in is great.

Good but at 17:00 there were no empty seats

The rest stop was clean. We only parked here briefly and didn't eat anything.

Too expensive, toilets not clean for this price

I really liked the Serways rest stop in Augsburg. It's a big facility and I had to walk a bit to get inside. Because almost all parking spaces were occupied by trucks and cars, since it was Sunday. But it wasn't a problem. The rest stop itself had everything you could need. Ate a little something and drank a good coffee. You could also use very clean toilets. I'd love to do it again next time. 😉

Mc Codes at 5 pm... The restrooms are still clean

The petrol is a whopping €0.50 more expensive than other petrol stations... That's just usury

The lady who worked at the checkout was very rude and ignored my question and didn't accept the appropriate payment! However, your colleague was polite and probably tried to ease my irritation when she brought the food. The food wasn't worth the money either! Then I recommend using McDonald's on the premises. Some of the toilets had no toilet paper and the disinfectant was also empty! I say this once and never again!

There are a lot of places but after 16:00 they are only in the tails

Toilet is a bit older. It doesn't smell pleasant 😕

Good service, delicious fries with minced meat! Appearance cold

Very good rest stop. Friendly and clean.

Nice rest stop, gas station available, very clean toilets, relatively new, McDonald's and restaurant.

There is plenty of parking, and the restaurant is just as it should be!

Extremely clean rest area. Very pleasant visit!

The water in the shower was cold

Staff not friendly and slow. Foreign labor. I advise against!!!

The rest stops along the German motorways are all extremely expensive, and Augsburg is no exception. Unfortunately, people here are also very unfriendly. The outrageous prices for really only averagely clean toilets are one thing. An emergency situation is being shamelessly exploited. I then wanted to redeem the vouchers that you get for coffee. Since my wife didn't want anything, I would have liked to redeem both credit discs. But the waitress at the coffee counter brusquely rejected this. She snapped at me that it had been like this for two years and slammed the terms and conditions on the counter. But then she had some good advice that I will follow in the future. 'I could take a break somewhere else if that doesn't suit me'. Maybe the management should consider whether the employee would be better assigned to cleaning the sanitary facilities. There she would have no customer contact and the toilets would perhaps be clean. I'll definitely avoid this rest stop in the future!

Unfortunately, the YlKW shut everything down

I have ordered my drink by the least attentive employee I have ever witnessed. She first took half a minute to finish whatever she was doing on her phone before trying to answer me. Even when I ordered my drink there was no eye contact whatsoever as all the attention was towards her phone. The toilets were clean though! 😄

Clean, friendly service, food at the usual Serways level, filling but neither healthy nor enjoyable...

Nice rest stop, well attended, clean toilet.

By far the scariest schnitzel of my life. Apparently air-dried in the counter for hours and then served warmed up to the customer. Absolutely not worth the money! I didn't think that rest stops could sink any lower when it came to FOOD, but this "Serways" chain makes it possible! Never again! I'd rather be hungry!

The place is good for truckers and tourists,but it's a bit busy at times. Truckers will struggle to park after 5pm.

Totally littered parking lot, toilet not particularly clean and lots of broken ones.

We wanted to have breakfast there, the waitress told us no, we didn't have it today, we started straight away with lunch.

Very expensive! A small bottle of water and a cocoa over 7€

Excellent price/quality. Served quickly

Falafel Box and Akropolis Box not the best choice

Confusing traffic, absolutely overpriced and dirty

Great for short breaks, clean 😉👍

Stretched my legs for a moment, and then quickly moved on

Very clean rest stop. When I was looking for a toilet, as a person with limited mobility, I was immediately given a toilet key free of charge. I've never experienced anything like this before. Thanks again to the friendly lady for her help

Very quiet rest area, had to stop here for a nap

Perfect for the unavoidable, clean facility and friendly staff

Clean bathrooms and good service

Nothing is missing from what is there... Jokes aside; well organized and fast service

OK Yes you have to pay for the toilet but otherwise everything is okay.

Good location and variety of food. But didn't able to get anything vegetarian food.

Toilet, shower 3 euros on the 2nd floor, clean parking normal

You'll find everything you need at the motorway rest stop.. friendly service.. everything is clean

Very clear - it's not clear whether it's barrier-free because it's 1 floor up...

Clean toilets, good coffee, decent parking space.

Rude staff. The red sausage with roll was not edible (too sizzled) and overpriced.

Good autohop, many places for LKV. Toilet 1 euro. Water at a pump for trucks. Lidl store 2 km from the parking lot.

Large selection, friendly staff and absolutely clean toilets.

The toilets are incredibly dirty, one toilet is right by the window, there is no privacy screen and you can be watched. Much worse, but still, the window looks like it hasn't been cleaned in years, there are cobwebs hanging everywhere, the toilets themselves are also incredibly dirty, which the pictures attached prove. I can't understand how you can still make money here can request. Totally not recommended and the operator should really make sure the toilets are tidy. Even the floors aren't swept. After all, this is the flagship of every rest stop. Very bad!

Clean rest area with enough space. If you would like to take a few more steps after a longer journey, you will also find access to adjacent fields.

50% of the soap dispensers are usually empty when we've been there so far. The paper towels are also mostly empty. With the high number of guests, cleaning has to be done much more frequently. Maybe a professional from the office should take a look at whether you can really charge money for the toilets if only half the price is provided.

We have known this rest stop for 15 years now! Unfortunately, it has seen better days and the cleanliness of the Serways toilets is no longer what it used to be :( The extensive range of food and drinks as well as rest/seating areas still make it a good, if unfortunately somewhat old, rest stop.

Service and quality of the food leaves a lot to be desired. Overpriced frozen food and lukewarm

Disgusting. Tables dirty, sticky. The changing room hasn't been cleaned for a long time and the buckets haven't been emptied. 2 pieces so full to the brim with diapers that they can no longer go. It's a shame, the staff was nice but you still couldn't feel comfortable.

Numerous parking spaces. Good food. Insufficient staff.

I can't say much about it, we only made a short stop. But it was clean, the sandwiches bought there were very tasty and the saleswoman was nice.

Clean toilet. Otherwise quite good.

Very clean. Unfortunately the elevator to the toilets was broken.

Unfortunately only one point. Large selection of dishes, but only the falafel box for vegetarians. I drove straight on. Even as a vegetarian you want to have a choice.

Always a nice stopping point when passing through.

Very nice modern rest area. But we were only here for a pee break.

The service was very bad, the food was cold

Very clean toilets, decent food

Cleanliness leaves a lot to be desired

Was only there for a quick pee break

The service behind the counter didn't seem to be in the mood, then MC didn't seem any better but friendly

always crowded, only one shower, like all rest stops, totally overpriced

Rest stop with all kinds of food and drink

Typical motorway service station, clean, well maintained, good selection, nice service

We found a very nice rest area with clean sanitary facilities. Thanks for that!

Toilets cost €1 but you can claim it back

Clean rest area, lots of parking spaces as necessary at a rest area

Large parking lot, but hard to find a place in the evening...

McDonald's is overwhelmed during peak hours. Only two order terminals

Very friendly and helpful thank you again!!!!

Dirty toilets and especially showers. Not cleaned up after each driver! However, in other service premises they do it while maintaining cleanliness and observing sanitary standards - e.g. at Autohof Cloppenburg A1

Like all Serways rest stops, too expensive and too bad.

Unnecessarily expensive like all rest stops, selection like everywhere else. Boring.

Nice rest house, clean toilet facilities. Unfortunately there is no fixed height limit, so like almost everywhere, car spaces are blocked by trucks after 6 p.m.

You can only redeem 1 toilet voucher per product, which I honestly find unfair. The fact that you hear this in an unfriendly tone at the checkout from a cashier who is obviously annoyed that you are disturbing her while playing Candy Crush (smartphone with a running level was on the counter) makes this a very disappointing service experience!

Toilet was ok, if there is already a person cleaning the toilets, he/she/... should also clean the toilets where the technology cannot reach. Until next time 🙋🏻☕️

Basically no legitimate complaints. Unfortunately, the mobile home parking spaces were occupied by trucks that were taking their Sunday and/or compulsory break.

Shower number 1 was cold staff not friendly

A passing place for every traveler, tourist, worker for a short break and a good coffee...

Everything as it should be! To recommend !