Serways Raststätte Vaterstetten West in Vaterstetten

Super great explanation and service for our Go-Box. And all this despite the fact that other guests had to be served at the same time.

Gastro, team, toilet, showers top 😁

Very high prices for coffee. Another toilet is paid. Not next time.

Everything was clean and there was free WiFi! Super!

The offer was fine. However, I agree that the route at the rest area is very confusing. You're out again quicker than you wanted. My point of criticism is the toilets. For €1 there should be more than uncleaned toilets and non-functioning soap dispensers...

Large parking lot, you can even stand in front of gas stations at night, snacks and a super large shower for €3, I stood almost backwards on the highway, everything was fine

Large parking lot, but it's already full in the afternoon. You can easily squeeze in at dawn

Good service, prices could be a little cheaper - quite expensive especially for families!! Very negative WiFi doesn't work no matter what you try!!! Order especially for McDonald’s and get points!!

The perfect gas station for me. Great friendly staff. Almost all wishes are fulfilled. I'm just thrilled.

It's not special, like almost all rest stops. It's great for younger students, but older ones don't necessarily get their money's worth. A shopping park in the immediate vicinity completes the whole thing.

Nice people. Enjoy your meal. Lots of space. Can't complain.

Very clean place and the toilets were also very clean

This review is exclusively for those drivers who do not like to sit in the cab, have a bicycle or are friends with public transport. You have a unique opportunity to visit the BMW Museum, 11€, located within Munich, I think you can find it on the map. And also, you can visit the stadium, Alliance Arena, 12 € (+3 € optional in Russian, audio guide) Both points are about 20 km from the parking lot. Think for yourself how to spend your weekend. All the best and good luck on the roads.👋

Not recommended, if a few people come, it gets hectic and you have to wait in line for a long time

Too bad this time the cappuccino really wasn't hot.

Nice service, good food and even better coffee

Friendly staff, modern rest area, everything was great

A quiet, clean place, I recommend it to everyone

Dirty, disgusting, no possibility to change a baby. Extremely disgusting conditions and just dirt everywhere 🤮

Large parking lot, although it is not always clean. Serways excellent. Good for truckers.

You can't eat here at all and you'll be robbed at the checkout.

Today on the way to the office, like every week, I bought a large cafe latte with oat milk and an avocado bagel. Opened the bag at the office and found that I had received a bagel with some not very appetizing looking sausage topping. Annoying, especially since I don't eat sausage or meat.

A traveler-friendly place, it is worth visiting and resting.

At 16.20 there is no more room, only in the tails

For today there is only 1 star, dirty tables everywhere, crumbs and leftover food, no chairs and the toilets don't work at all. No toilet paper, dirty, trash cans overflowing. Really disgusting!

I like this place on the route - they have good coffee and pleasant service - including a nice Polish-speaking gentleman who was very helpful. You can buy an Austrian vignette here.

THE GOVERNMENT HAS TOOK CONTROL

Nice big parking. Comfortable. I use it often.

All facility here, big parking,, neet and clean toiletten,,

Clean and tidy, everyone was friendly, everything was great

I just bought the vignette and continued driving

Toilets were dirty and ALL paper towel dispensers were empty.

One of the better Raststätte in Germany.

Good resting place! Highly recommended on the A99!

As long as the toilets remain chargeable, there will always be one star.

We were here today and had a problem that we were helped with in a very friendly manner. It's really nice to experience such good service. Thank you

They give us not fresh burger like that 1 week old

Macdonalds, local shop and coffee fellows into 1 big stopover

Unfriendly, annoyed staff, maybe the gentlemen should concentrate more on the customers than on the slot machines and the cleanliness at the tables is below all dignity. Stains, tissues, leftover food, etc. One point is enough.

Even just refueled, nothing negative was noticed, everything was fine.

Absolute no-go... staff who are constantly annoyed. In addition, there were toilets full of shit (the cleaning lady was just doing her rounds and when we were told she just smiled...) and toilets that didn't work... the sink was very calcified and had red streaks, which indicates bacteria. When informed about this, the staff reacted annoyed/angry... everything was a bit incomprehensible, since they earn enough money on toilets...

Good cuisine. Friendly staff. Clean toilets. “Savior of Rest” 👍

A good gas station, I received very good and friendly help. The staff was courteous. It's rare to find something like that. Thanks again to the friendly employee 👍🙋‍♂️

Very clean and staff is friendly

Full of trucks, especially in the evening, little space for cars

The parking lot is ok, but it would be better if it weren't for the vehicles that stay there for days, that is, they live there in trucks and occupy a lot of positions.

When you need to use a bathroom you have to stop somewhere. It was ok, a very nice personal approach from the guy at the desk.

Blocked parking at 5 pm and no one does anything

On 11/10/24 at 2:30 am For a paid toilet, the toilets from Sanifair are terrible! This is really a disgrace! Really all the toilets were dirty, several toilets were broken and in one cubicle the foil from the partition wall had even been partially torn off, so that you could watch the toilet user doing his business next door. It's really ridiculous to ask for money for that. It's better to keep the 1 euro and go shit in the forest, not only will you save money, but you'll probably be more hygienic and cleaner, and you'll also be less observed. Of the total of 8 cabins, only 4 were “usable”. After I asked the clerk at the checkout who was responsible for the toilets, the answer came: no one at all. Of course I didn't get my money back. The seller didn't seem to care. But since none of the so-called SANIFAIR "promise" to customers (on the Sanifair website) is kept at all, I think it's the least you can do if you get your money back. And I'm sorry for the disgusting pictures, although it's actually not me but SANIFAIR who should apologize for them.

Clean, decent, good for a short rest and relaxing break

Very friendly staff and the best scrambled eggs simply TOP.

Convenient to drink coffee, without many diversions, sehr schön

Great rest house. Other rest houses should follow this example. Prices very good. Food good toilets and washroom good. Entire facility and area in clean condition.

I can't think of a higher price than that, eating out with the family is hardly affordable.

Nice and friendly staff, clean parking lot.

Far too expensive and the ordering machines are out of order

Decent place to stop and refuel, food is good, had an avocado bagel which was warmed up for us and made it extra tasty.

Very nice rest area, newly renovated and clear

Stopped here for fuel and a coffee break. Well stocked shop, fuel and shop staff were just fine, but whilst getting a coffee & cheesecake I was served by an obnoxious man shouting and pointing, quite rude and unnecessary. An impolite and nasty way to treat guests visiting. Glad I was only passing through, wouldn't want to return to eat or have a coffee anytime soon. Manners cost nothing. Try being Polite instead of rude or you may find yourelf out of a job.

Nice rest stop, but the ladies toilets were very dirty.

Completely normal rest stop on the outer ring in Munich. Modern building with McDonald's and Co. You can neither praise nor criticize anything in particular.

It's good; there is Mc Donalds, there are two showers, there is free wireless internet and it works fine: I found everything I needed here. There is water in the gas station.

The rest area is large and clean. The advantage is that a McDonald's is located here. So you can eat well. The toilets were very clean.

German problem toilets, or rather the users should leave them as they find them

It was very difficult to find the right park “gutter”. A number of drivers suddenly found themselves at the exit without even passing a parking space. It was very messed up. We only needed a Go-Box and that took a lot of time due to the “parking guidance system”.

There are places to find only during the day...in the evening it's a lottery and crowded

2.60 euro petrol prices, rip-off

This rest stop is busy, but still worth a stop. The sanitary facilities were relatively clean and tidy. The food and drink offerings were also impressive. There was a good selection and fair prices. All in all, a solid rest stop for a short break.

Impeccable toilets, great food (good salad and fresh fruits) and a nice shop. Lovely service, too.

Rest area with. Good bathrooms and ideal for shopping and continuing to walk

Stopped briefly and had a coffee. The food looked very good.

Clean toilets, but again much and much too expensive. Do you get one of those discount cards to buy even more expensive stuff? Avoid if possible.

I just stopped for a break in the parking lot

Nice rest stop with friendly staff. The toilets were clean. However, food and drinks were very expensive.

Like most rest areas in Germany

The access to this rest stop is extremely confusing and poorly signposted. It took forever to find the right path. Additionally, McDonald’s machines are incredibly slow and frustrating to use. Overall a very disappointing experience.

Far too long waiting times and unfriendly staff

Unfortunately McDonald's has not given us complete takeaway order.

We are shocked. Normally we are not picky people and we never complain publicly. But that was a no go. After a long drive we wanted to have breakfast at McDonalds (10:00). We ordered something and while we waited (to eat here) we wanted to look for a place. We have never seen anything like this!!! ALL tables dirty. Sofa seat completely spilled and smeared with Kaba/coffee. There are still leftovers on a few tables and there are trays from the day before (fries, citizens and other packaging. Not available for breakfast!). The floor was messed up. We kindly asked an employee if she could please check and at least clean the tables. Your statement that we should look for a place somewhere else. The other places were dirty too! When we said we wanted to eat where the children's toys were. If she walked past us annoyed with her eyes rolling, she looked at it and went back behind the counter and continued to inflate her balloons. We were so shocked that we went back to the parking lot with the food, WHICH WAS COLD. There were two employees at the front of the counter. One served and the unfriendly person inflated balloons. Even though the store was empty, you weren't able to do 10 minutes of work and at least clean the tables. Never again! Next time we'll definitely drive out to a rest stop sooner or later!

Great rest stop, super clean, well maintained and plenty of choice. Nice staff.

Clean and clear signage indicating which means of transport could park where. Handy! Toilet block is clean and the environment looks tidy. Virtually no litter.

Unfortunately the toilets weren't that clean

Everything a rest stop needs is there

Although we only took a short break, everything was and is clean.

Very nice rest stop with good coffee.

€1 for toilet was okay.Toilet is at least to use it. But when I redeemed our voucher and wanted to pay for my pretzel, a completely unfriendly gentleman who was too comfortable to talk collected the money. Nobody can know that you have to read the price. Sorry... I'm used to being told this in a friendly way. I then noticed how people made fun of me because I didn't know that. I find it incredibly cheeky. .that's why only 2 stars exclusively for the toilet.

Small and crowded place, I do not recommend when you are on a tight schedule

Clean, tidy, large parking lot for trucks.

When you refuel along the way, it's always a surprise to see what you find. This location was exceptional. All in all, ample parking, well-trained, polite staff and something for everyone and everything. Nice location

Totally overpriced for a rest stop, so only this one star

A neat gas station/rest area. Toilet costs 1 euro. You will then receive a 50 cent voucher. But the store is very pricey. Toilets nice and clean.

Short stop to go to the toilet.

Clean and modern environment. Excellent sandwiches and fries

Large plates and well filled and tasty

Deutch people know what drivers need...always profesional!

Toilets reasonable, but what can you expect at such a truckers toilet 😅😉

I was there twice this month and had two different experiences. The first time it was great, the staff were very nice and polite and the second time it was exactly the opposite. I have to emphasize that the first time was during the day and the second time was at night.

There is everything a traveler needs. Food, drinks and more. Minis are a bit expensive for a bathroom, but they are actually clean and well-kept. Correct service, everything as ordered. There wasn't much of a smile on their face, but maybe they were having a bad day. A very large facility and plenty of seating. There are also places outside where you can sit and relax.

Clean rest stop when we were there

I just wanted to go to the toilet, had to pay 1 euro twice because the entrance didn't work, the first toilet was occupied and not locked, the second toilet there were only 2 sheets of toilet paper available, well the next toilet for the rest, there was toilet paper here too problems. The gentleman about the grievances did not understand the reference. Pure chaos!