Half of the order was missing, absolute juice...
Goods worth a good €15 were missing, every primary school student could pack the food better in bags!! Absolute impudence!
Long waiting time, food only lukewarm and carelessly prepared
And at these now high prices (which, by the way, are consistently more expensive than in other branches!)
For example, Filet-o-Fish costs €5 here and €3 in Neumarkt. Just avoid it
In this McDonald's they try to withdraw money from the card at night. Most likely they are using fraudulent terminals. If I didn't leave, I would have called the police. Be careful!
Wanted to eat steak today. None were finished. I waited at the table. No Answer. After asking, I was sent away by the very unfriendly saleswoman and told me to disappear. Don't come anymore. What is this unfriendly woman imagining?
In Hamburger keine Fleisch diese McDonald’s immer Probleme Das Management sollte sich ändern wenn i h hin gehe immer fehlt etwas wollen sie nicht arbeiten dann nicht arbeiten was ist das ich habe 15 Euro fast bezahlt aber jedes Mal ich bin unzufrieden
I went inside to ask one of the employees to give me a couple of ice cubes. The older gentleman with a mustache who works there did not allow the friendly young employee to do this even though I offered to pay for the service. Shame on that gentleman, and especially on McDonald's!
Was in this restaurant for the first and last time today.
Burgers and fries were lukewarm, cola doesn't taste like cola and is extremely diluted with water.
Some of the tables were dirty, the tray for tablets with waste was completely full. Even though there is very little activity, you can get things done or cleaned.
Cannot recommend this restaurant!!!
Update 4/8/25
Since it has now gotten through to the last employee that they can/should also use the plastic lids for the drinking cups and not just for the coffee, everything is now in order again. Nevertheless, something like that shouldn't actually happen.
The completeness of orders has improved greatly. Therefore, and also for the friendliness of the staff, there are now 5 stars again. Of course, the app is still extremely buggy and slow... but the branch can't help it.
Update August 25, 2024
The cardboard lids are placed on the deposit plastic cups instead of the matching black plastic lids. These lids don't fit!
As a result, I and the driver's seat were once again completely soaked in cola.
This time the sauces were missing again, so I had to drive again while my family ate the food without me. Of course my food was cold when I got home with the sauces.
IT'S SIMPLY NOT POSSIBLE THAT THINGS KEEP MISSING FROM THE ORDER!!!
Unfortunately 3 stars deducted today.
---------------------------------------------------------------------------------------------------------------
Everything has been going well here lately and the orders are usually complete.
Update: unfortunately something was missing again today. We had 1x fries too few in the bag... Again 2 stars gone.
Update: the last few times everything was fine and nothing was missing... again 1 star more.