Pommes Freunde in München

Their hamburgers are really not tasty, and the quality of the meat is not good👎

I am pleasantly surprised by this fast food! A good choice of vegetarian menus and it's good! I recommend!

If you’re craving a juicy, flavorful burger that hits the spot, this burger sandwich place is a must-visit. The patties are cooked to perfection, and the toppings are fresh and generous. Whether you’re into classic cheeseburgers or creative gourmet options, there’s something here for every taste. The buns are soft yet sturdy, holding everything together beautifully without getting soggy. One of the best parts? All the meat is 100% halal, so you can enjoy every bite with peace of mind. The staff is friendly, and the service is quick, making it perfect for a casual bite or a quick lunch. The ambiance is relaxed, and the prices are fair for the quality you get. Highly recommended!

It was tasty but the service was terrible! The cashier was aggressive after I asked, “When will I get my order?” (the scoreboard with the numbers didn't work). Five minutes later he waves me over and literally throws my order at me. Afterwards there was a brief exchange of words...

For me,French Friends is the best example of how much quality can decrease through expansion. It used to be such a cool shop. Unfortunately now it's really not good anymore... Except the Andalouse sauce

Wouldn't buy anything here again and can absolutely not recommend the shop: It's a fast food snack bar at a train station - so you can assume that many customers have to get to the train and expect prompt service. However, you still have to wait 10-15 minutes for simple fries. There were only two customers in front of me, but the (also unfriendly) employee only thought it necessary to put my fries in the deep fryer after a few minutes and chatted with his colleague during that time. Then I wanted to quickly sprint to my train through the unexpectedly long waiting time, but was given the fries "to go" (as stated when ordering) in a small bowl, from which they fell out when I was handed over... after asking whether I could get a paper bag with it, the employee then did something else until it was convenient for him to give me the paper bag that was directly behind him. Wow fries themselves taste ok..

Ordered food to take away... got a vegetarian burger instead of a cheeseburger and fries with bacon etc. instead of sweet potatoes, cold and barely edible, never again!!

It’s called “fast food,” right? My order took forever even though there was almost nothing going on. The group of four who ordered after me got their orders before me. Staff unable to operate pick up number display board. Apparently doesn't understand what was specified when selecting "eat on site" and takeaway. Extremely unpleasant experience.

Service rude, disrespectful, throw you out straight away! Inquiry about my order, answer you ordered wrong, there's nothing, your mistake! I haven't experienced anything like this in a long time, no wonder with only 2.5 reviews. To the owner, take care of decent staff, that's why things aren't going better! Impossible!!!!!!!!!!

What I experienced there is really the lowest level. I ordered a double currywurst with fries and a double cheeseburger plus a sauce and drink. I took the whole thing with me because I was traveling by train. What happens? My number is called, I gave the gentleman my bill. He looked at her, looked through the bag, then gave it to me and said that I could then get the drink from the fridge. Said and done and then off to the train, as it was leaving 20 minutes later and I still had a long way to go. I wanted to eat the whole thing on the train. And I consciously used the word wanted here. When I got on the train and was ready to eat, I took out everything that was in the bag. Now the absolute hammer that I can't understand at all. The cheeseburger was completely missing!!!! A burger that costs €11 was simply missing. Even when he looked. Tell me... is it still okay or what? Can't you even trust that he will check for himself whether everything that was ordered is there? Cash in without any service being provided? And I couldn't eat the currywurst either because there wasn't a fork or anything packed with it. So eating the currywurst was also not possible. And I didn't even take the train for 5 minutes, it took me 4 hours to get to Vienna. Great people... really... this is great staff at its best. I've been waiting for a response to my email complaint for a whole week. Is also completely ignored. What kind of incompetent company is this? Why does it still exist? Actually worth 0 stars!

I ordered the vegetarian patty and thin fries, got thick fries and the normal chicken patty. generally far too expensive Edit: also the fries are really not good, especially since they call themselves fries friends

I used to really enjoy being with the French fries friends. I only had a short time before the train left. But there was no one at the terminal. After ordering, I saw that there were 3 orders in front of me. But instead of processing the orders, the waitress chatted with friends in front of and behind the counter. In the end I just caught the train. I don't need an experience like that again. Instead of thick fries there were thin ones. And there wasn't a prick either. You won't see me there any more so quickly.

So I won't try that again, last time I had completely burnt sweet potato fries and today cold old fat friends! Totally unfriendly service, the older one with the beard is so unfriendly, unbelievable...and not the first time. Sorry, I'm away!

Extremely unfriendly employees. Insult you, whether on the phone or in person. Please resign and lay off everyone + close the store

The location is in a train station, so people have to get to the train. The employees don't seem to care much about that. They prefer to have a chat with friends. Burger was ok, but half of the side dishes were missing. The employees couldn't / didn't want to read or understand me. I took the burger with me because I had to get to the train. Two stars because the taste is ok and so far no food poisoning.

Self-service ordering available in English There is a pick-up number, but there is no call on the screen. Foreigners who don’t understand German have no idea what time it is. As a result, the black employee looked at me with a very unfriendly and unhappy face. ? ? Really unfriendly restaurant to foreigners

Actually fries were good, but today I came and the portion was clearly too small! When I asked the employee about it, he said: “Go” and turned around! not nice!!!

Double cheeseburger must be added with vegetables and tomatoes so that it will not be too greasy The fries lose their crispiness once they're cold, but I personally think they're still delicious when they're cold. It’s just super expensive. Although its beef is very fresh and not synthetic meat.

Fries are soggy or not really cooked through, far too few for the "large" portion and far too expensive. Unfortunately there is little other competition for fries at the train station, which perhaps explains why they taste so bad here and are still bought.

Not only overwhelmed but also completely unfriendly employees who insult you because you don't understand them and push the food over the counter. Were on December 23rd. there in the evening. In addition, ordered goods were forgotten and support cannot be reached or does not respond. Absolutely not recommended and never again (generally fries friends, regardless of location).

Waited 30 minutes for bratwurst with fries

Ordered 3 menus from this store for quite a bit of money. We were really looking forward to eating the burgers. Unfortunately, my burger was completely missing and a complaint was not possible because the employee kept my receipt. Unbelievable, very expensive menus and then such poor customer service. Next time I'll get something somewhere else after a long train journey.

If the burger hadn't been so expensive, I would have thrown it away. That you can even sell something like that (vegan dirt burger). Fries weren't anything special either. The sauces added a bit of flavor. Employees should learn a little bit about the German numbers.

Staff very unfriendly, food wasn't packed properly and wasn't put in the right place. Very bad. Not recommended.

Waited 15 minutes for a hot dog. At 11:00 p.m. with only about 6-7 other customers. The employee I asked about the status of my order placed at the order terminal had the communication skills of a mountain troll. Ultimately I was given a lukewarm sausage in a cold, oblong roll with ice-cold pickles and some onion powder, which was probably supposed to represent the fried onions. Then go to the yellow M to the left of it.

I don't find the fries crispy at all and for 5 euros I find them very disappointing

Food is okay. The “boss” doesn’t understand her own shop and shouts at customers when they politely ask about their food after waiting 20 minutes.

Slow service and super rude!! We ordered a lot but didn't get what we ordered. Not again!! Not recommended! Please give us our money back!!

Good good , fresh good And the personal very quick And polite. I paid 10 euro for a big hamburger with beef. Is a good place to eat hamburger And potatoes. They have 10 different Sauces to put in potatoes.

I selected the kiosk in English, but it keeps showing up in German. Oh my... I just ordered it because I was tired, and it tasted okay. It tastes like supermarket sausage, not German sausage.

The staff doesn't speak German or English, only Spanish or Italian and that's in Munich. In addition, they were very unfriendly.

I have no words that how much i was craving for such a light and extremely balanced smashie in germany which too is Halal. It costs bit pricey but taste was good they should have put onions in the base smash burger atleast other than that it was good overall

We were craving a late night snack after arriving in Munich and stumbled upon Pommes Freunde. We tried the Loaded Currywurst Classic and it was good. It came with sausage, curry powder, chips, snack sauce, fried onions and spring onions.

I keep questioning why I didn’t check the score first? Perhaps, it was my mission to warn everyone about the horror.

Ordered Kids Box to take away. At home I found neither a drink nor a toy in the bag. Sorry, not working at all! Never again!

Was there yesterday for the first time. The double helal burger tasted pretty standard. And the Bueno fries took about 15 minutes and others after me came earlier... but the fries were okay

We were there and had ordered 2 dishes and were waiting for the food. First the wrong order came for my brother, we told him that and then the right one came, everything was fine so far. My food didn't come, which surprised us. I then asked and they had forgotten, so I had to be patient, everything was fine. Then the woman wanted to give me the food that my brother had already received, I told her that I had ordered something else. Then she showed me the receipt and said to me in a loud tone, “You ordered xy, otherwise you have to order again.” Then I said in the same tone that I had ordered something else and showed her the receipt. She then got angry and shouted at me why I was shouting at her. Then I told her that she was the one screaming. Then her colleague told her that I was right and she should make the other dish. Then the food came too. The two colleagues apparently couldn't understand each other and the process was a disaster in the shop. The tasks are poorly divided and no one knows who should get what. Although the food was really good, the service was so bad that I definitely won't go there again. Customer treatment is not a priority here

Very nice people working there. I had fries and a triple cheeseburger after a stressful trip from the airport. I'll order again the next time I am in Munich.

Worst service I've had at a takeaway outlet. The employees don't even know how their bill works. I bought a burger meal and some add-ons and an extra coke. But the staff only gave me a coke and when I asked he behaved rudely and walked away. I lost €2.65. It's not about the money, it's about how he behaved that made me write this review. It's not the first time this staff has made such an impression.

Perfect experience, excellent sandwiches and kind and friendly staff.

I also can't understand the bad rating. Everything went smoothly for us!

Currywurst with fries is ok, maybe a bit expensive. But definitely deducted a star because there was no mayonnaise. When asked, the response was quite succinct: "It's over for today." There were some other sauces (they were ok too), but no mayo in a chip shop?????

Food completely overpriced. Not good in taste. Waited 25 minutes for order.

Ordered double currywurst with thick fries, didn't even get half a currywurst with thin fries. Unfortunately we didn't see it until too late (since we ordered it to take away). Unfortunately it didn't taste good either.

Today I had quite expensive fries with cheese sauce and a drink for €16.45. When I asked the employee if something had been forgotten, I was scolded, the machines only come with a receipt, so you don't have any proof of what you ordered has. Of course you can do it....the customers practically have to get to the train and don't have time to argue with an employee who is easily overwhelmed with their paperwork. And I can only agree with the comments regarding cleanliness, i.e. in the shop in the lower part of the station

For a fast food that is located in the central train station, we could call this a slow food. never in my whole life have i seen such a slow service. thankfully i wasn’t in a rush to take my train because i had to wait 25 minutes to finally get my order all of that just for an “okay” burger and some “okay” fries

I ordered a double currywurst with fries and a cold drink. The price is a bit too expensive, but still within the range (just over €13). About the food: the sausage is not of good quality. It just doesn't taste the way a sausage should taste. The fries would have needed a little longer in the deep fryer. The sauce tasted ok, but was a little too cold. The drink was cold and refreshing. We ordered to “eat here”. Everything was just dirty and unclean at the front. We found a little place where we could eat. The floor was also dirty. Conclusion: I wouldn't eat there again. The staff would be available to clear up the remains and to create some order. An employee saw everything standing around, but didn't react and preferred to chat with his colleagues. Not professional for me and therefore I wouldn't order from here again.

If the patties hadn't been totally over salted, the burger might have been... tasted.

Service manager insults customers. Not recommended

Anyone who calls their shop “French Fries Friends” should get particularly good fries. But that's not the case. Here they are mediocre at best. With dips etc everything gets pretty expensive.

Today I ordered a burger with fries with extra tomato (+1€). After waiting for 20 minutes I finally got my order. The burger didn't have any tomato, but it did have an additional patty (actually +3€). You get the feeling that the employees were a bit overwhelmed. It's a shame actually.

I waited 20 minutes for my order of sweet potato fries and was able to enjoy the wonderful central station ambience. After my friends all got their orders and I asked the cashier where mine was, I was told that there were no more sweet potato fries available, the order was canceled and the amount was refunded. As a goodie there were €3 vouchers that I will probably never redeem again. If I hadn't asked, I probably would have been able to file my overdue tax return until someone told me that my order was no longer happening.

I ordered the menu at the counter. Simple cheeseburger, thin fries and a drink. According to the notice it should cost 13.45 euros. I had to pay over 15! Fries cold, not cooked through. Burgers are a mess and you feel like you paid way too much for it. Never again!

Fries were absolutely no better than other fast food shops, the price is far too high for the quality and atmosphere. I wouldn't go there again

I was looking forward to thick fries with a veggie currywurst all weekend. Unfortunately, neither was there, nor were there any alternatives. Very disappointing, the advertising shows all the vegetarian things, but unfortunately nothing is available, not even the other alternatives or hot dogs. I'm a huge fan of the Frittenwerk, I don't recommend it at all for fans of fries. The thin fries are ok, but there was no mayonnaise and it was generally a sad experience, a shame.

Lunch was ordered via Too good to go and paid for immediately. When I arrived at around 11:15 p.m. in the evening as agreed, there was enough food and it was my turn after a 15-minute wait. I get nothing because Oktoberfest visitors pay more. Absolute impudence! There is a fiery date today as the pickup date. I didn't get anything to eat in advance and now I'm looking stupid. Of course nobody cares. I won't make that mistake twice, it should be my first and last visit there! When I was asked how I could get the money I had already paid back, I was told I had to take care of it. Absolute impudence! This is just absolutely customer-unfriendly. Unfortunately I can't recommend the store to anyone. Anyone who treats customers so poorly and unreliably may be the same when it comes to food. Too bad thumbs down!

Fast service Excellent sausage Fries too salty It was impeccable

Most disgusting and coldest veggie burger ever. Too bad for the money. The paddy had something indefinably gristly about it. Vegetarian??? Just make fries and you could become friends. The first and last time

Best fries friends in Munich always awesome and the best employees

Terrible store. First, I waited 20 minutes for my order while the people in front of me all got their orders. After I asked, I was loudly insulted and yelled at because they overlooked my order and apparently this was my fault. Afterwards (after asking 3 times, insults in front of the entire store and more dirty looks from the employees - no fun) I received a tiny fries with 2 nuggets, even though I had ordered a pack of 9. I took it with me because otherwise I would have missed my train because of the already long wait... I usually never write reviews, but there was no other option here...

We quickly took two BBQ chicken burgers with us! I actually found them quite tasty and successful! In my opinion they don't justify the high price! Quite annoying from our point of view: We only had 20 minutes to catch our connecting train and were the only customers! After getting dressed, 4-5 employees were running around in front of and behind the counter, but only one of them was really taking care of the burgers! Definitely far too long of a wait at a time when nothing was going on...! That's why at least 3 stars in the end because the burgers themselves were really okay!

Food wasn't really warm and fries had no salt

The shop was dirty (grease and sauce residue on the food tray and sauce dispensers), chips and paper towels on the floor. The fries we ordered (wide & large portion) were cold. After a complaint, a small and thin bowl came onto the counter without a word. No apology, nothing. Next complaint so that I can receive the goods I ordered... what will I receive? Yes again thin fries and in small. Then I gave up. The fries were too salty for me personally. But the unfriendly staff and the dirty shop are the reasons why I definitely won't go here again.

Dirty shop with unfriendly staff The fries were oversalted and cold Never again

Worst burger I ever had in last 2-3 years. It was overcooked, burnt and tasted old.

Really tasty burger, but I paid extra for additional toppings and didn't get them. I also asked for no burger sauce...guess what was drenched in burger sauce. Also, theres a sign telling you what drinks are included in the menu price, but when you select the menu, all drinks are 3€ extra! That's not how menu pricing works! I wonder how may people haven't noticed this and ended up paying 3€ more for their meal than they expected to.

Worse fries ever. The main guy taking orders was super rude. Don't order here.

We got into Munich really late and not much was open. We walked past this place and it was awesome. I had a grilled chicken burger and my partner had the Huttenburger (I think it was called) and we thought they were delicious! The person who took our order was super nice as well.

The meat you sell is animal cruelty!!

Hello, I wish I could give 0 stars. The worst service I have ever seen. The foreman is incredibly rude, and she is very disrespectful to the customers (I wonder how a foreman can be like that... well) No hello, no smile, nothing. Unmotivated employees who don't feel like doing anything This store is a complete disaster. Not recommended at all.

There are several people behind the counter and yet we are asked quite politely to use the ordering column. When we simply ordered at the checkout, we were neither greeted nor spoken to properly. When ordering, the woman didn't listen at all. Everything had to be repeated 3 times. Meanwhile, the currywurst lay in the paper plate for 10 minutes, and when it was cold, the hot fries were added. Pointless! Order ended up wrong. Discussion not possible. The sauce dispensers are dirty with hair (30-40cm). Sausage red had a very strange consistency. Definitely not again for us. It's a real shame, because we ate regularly at the stand on Bayerstr and were always satisfied.

Unfriendly staff! Please fire the cashier

Halal options in Munich. Good one!

Order ignored, received cold after 20 minutes of asking

We were in Munich over the weekend. The store itself looks like shit. Grease and residue everywhere, the ceiling is open, the pipes have dirt everywhere. The employees behind the counter have absolutely no interest. On the first visit they absolutely didn't understand why I wanted to take my currywurst with me. In the end I got two normal paper bags, the boxes for "to go" were piled up but if you only understand a few sentences of German then it's apparently not that easy. On the second visit (second chance) the currywurst was packed, but I still had no interest. You take fries however you feel like it, sometimes thick fries, sometimes thin ones... whatever is available. Asking is too much work. We stopped by the store again on the last day out of interest, it was already quite late after the Metallica concert, we could definitely have made some sales. But the employee simply turned everyone away and said “No currywurst”. 30 minutes before closing time it was apparently too much work for him (there were still plenty of sausages, sauce too...).

Bad, expensive, unfriendly... a unique combination! A small bowl of fries, advertised as chili cheese fries, for 7.95, which had as much to do with chili cheese fries as Bud Spencer had to do with classical ballet. A teaspoon of brown 'sauce' with a small batch of a chemical tasting cheese sauce, paired with at least 4-5 slices of jalapeños.

The bad reviews are absolutely baffling to me. Yesterday I entered this cute little shop in the basement of the train station for the first time and was skeptical at first (as one usually is at main train stations). Then ordered a guacamole fry and only then saw that there were 8 other sauces to choose from. And guess what? All sauces were extremely hot, without exception! My absolute favorite was the pepper sauce, I could go for it :D. Fries were great (not the best I've ever had, but who cares?) and in combination with all the sauces it was just a symphony. I'll definitely come back! I think my portion cost 7€ :). The atmosphere is also cool, by the way, and the staff made a great effort and were friendly, professional and quick.

We were in Munich over the weekend. The store itself looks like shit. Fat and residue everywhere, The ceiling is open and there is dirt everywhere on the pipes. The employees behind the counter have absolutely no interest. On the first visit they absolutely didn't understand why I wanted to take my currywurst with me. In the end I got two normal paper bags, the boxes for "to go" were piled up but if you only understand a few sentences of German then it's apparently not that easy. On the second visit (second chance) the currywurst was packed, but I still had no interest. You take fries however you feel like it, sometimes thick fries, sometimes thin ones... whatever is available. Asking is too much work. We stopped by the shop again on the last day out of interest, it was already quite late after the Metallica concert, we could definitely have made some sales. But the employee simply turned everyone away and said “No currywurst”. 30 minutes before closing time it was apparently too much work for him (there were still plenty of sausages, sauce too...).

I've never been served as unfriendly as at Fries's Friends at Munich Central Station. Fries were lukewarm and no ketchup or mayo in the containers.

Rude service limp fries and ugly interior

Had the BBQ beef loaded fries. The fries were hot, but the meat wasn’t as expected. Quite expensive for 6.95€ of chips, sauce and and few strips of beef

Food perfect as always! However, I had to wait about 3-5 minutes until the 3 employees were finished talking and I was finally allowed to say why I was bothering you (I was the only one at the stand)...it wasn't all that crazy, but as a customer I would I don't want to feel like a burden when I order something...

Ordered a bratwurst with fries. After 5 minutes I am asked what I had ordered. Then the cashier acted like he couldn't remember and assumed I hadn't ordered anything. Fraud. Never again. 🤬

I was right in choosing this place over McDonald's. Their products are much more delicious.

This is a chain of halal burger & chips outlet. For an additional €0,50, they will use meats that have been certified halal by (by Islamisches Zentrum München Deutschland & Halal Quality Control Germany. If someone wants to try a halal currywurst, there are 3 options available. Just pay the extra €0,50. I tried the BBQ Bacon Burger menü and Chili Cheese Currywurst Spezial mit Softdrink. There are a variety of sauces placed in front of the store. Both dishes were ok. The store only has a few seats for dining in. Most people buy take away. It is conveniently located in the underground of the Hauptbahnhof, easily accessible via the S bahn, U bahn & tram.

Burgers were okay and so were the fries, they were nicely packaged and there were free sauces that you could use yourself. The price is also okay for Munich standards

I went to the one inside Hauptbahnhof. They are the most obnoxious unfriendly service people I’ve ever seen. Food was okay.

The burgers are super small for their price. Does not worth it

Never again. I was neither asked which fries I wanted, nor which sausage it could be. Otherwise they were unfriendly and the fries were soggy.

Take away place. No seating. At train station. Lots of pigeons around trying to get some food. Not bad fries but nothing amazing.

Fries weren't like that. Not crispy and rather limp! They didn't taste really good either. Of course there were the sauces to compensate, but unfortunately I expected more from the fries in the store!

Horrible, you're a chip shop and I get some cold, limp fries for that price, which is a joke

Recession refers to the lower passage of the Central Station MUC: I was there on February 23rd, 2024 in the evening around 10 p.m. to actually treat myself to the delicious fries with Guantamale, but this was already (supposedly) sold out, this was told to me in a very rude/stroppy manner and in very unclear German and they immediately turned their backs on me too, I then ordered something else, still in a friendly manner: a burger, and there too: very short, almost incomprehensible questions and answers. I can understand that from a certain point in the evening there is a lot of rush of customers, but if that's too much for you or is not motivated enough to at least greet the customer with a small smile or to let the customer speak in peace, instead you only get grumpy, almost even angry looks. I have to say that only one of the three employees was so negative about it. Sorry, that's not possible!!!! Unfortunately I don't know the name of this person, he also seemed very unkempt, which is something you should also pay attention to when contacting customers! I would say very clearly that the job was missed. He had dark, unkempt hair 3-7 days(?) beard, booger figure...sorry I can't describe this person any other way The burger was ok, not great for almost 10 euros, but oh well… The handling bothered me more :( I won't visit that place again. Maybe I'll give them another chance at another location in MUC, but this one sucks (in the truest sense of the word!) Everything is very dirty and greasy, not to mention the sauce, it doesn't create a pleasant atmosphere)

There were no burgers and meat is scarce

Food is average, especially the fries, and a bit overpriced. Not exactly exemplary hygiene standards and annoyed employees (which is probably simply due to the poor pay). It's okay for a train station snack, but I'd rather look for something else.

I ate a hot dog, and it wasn't bad. It's not bad at all for half a hop in Munich... Recommended when you want to eat something warm.

Great burger. Prices are a bit high, but it is worth the taste. I liked the burger wrapping. They offer halal for an extra 0.5€

I base my review on the shop in the lower passage. The drinks fridge wasn't filled, so I got a warm Coke Zero. I had to wait almost 25 minutes for the burger I ordered. The fries were served immediately after paying, but I would have much preferred to eat my burger in combination with the fries and was therefore half full by the time the burger was ready. The fries were in the deep fryer for too long and were therefore inedible. However, the sauces that were available were very tasty. I kindly asked the staff to wipe the table, but they have very poor knowledge of German and only understood it after the fourth mention and wiped it half-heartedly. They immediately seemed pissed off and said what was supposed to be there even though I pointed out to them the leftover food (chips, salt, pieces of salad, sauce) at the table and they couldn't understand why they should wipe the table. The subliminal tone of the word “Please” that I was told and the look I received were also extremely unpleasant for me as a customer. If the staff is overworked, then I completely understand, but it wasn't that busy and I as a customer felt uncomfortable because the employee didn't take me seriously and spoke condescendingly. Friendliness is probably a foreign word. The burger, on the other hand, was a solid 3.5, but unfortunately nothing special.

According to the opening hours 10:30 p.m. / according to the employees the store is closed at 10 p.m. 😂

When the shop opened in the morning everything was dirty. Instead of sauce, a watery liquid came out of the container onto my fries. Disgusting! I don't normally write bad reviews but the store is really bad, the owner should be ashamed if he lowers the standards so much because of the train station monopoly.