Kentucky Fried Chicken in München

If you're craving really good chicken, this is the place to go. The breading was super crispy and the meat inside was nice and juicy – ​​exactly what you'd expect from KFC. The hot wings were especially fresh and had a great kick. The order was complete and the fries were still piping hot. Definitely the best place for fried chicken fans!

The food is good, but the fries are too spicy.

The food was good, the chicken was excellent. Significantly better quality than the competition.

Well... it leaves a lot to be desired... simply a disaster when the staff are already yelling at each other... the service is awful... and then there were my chess fries where I had to hunt for the cheese.

The restaurant is large and you can order digitally very quickly. We didn't wait long for our food. Everything was fresh and hot. Prices are also reasonable. There's also a covered parking lot for KFC customers.

The food is okay, but the KFC is a bit messy and the restrooms are very outdated. The staff is incredibly slow for a fast-food restaurant.

Worst KFC in Munich. The stuff is the slowest in the world. You need to wait at least 20+mins to take your order.

Rating: 1 star Unfortunately, a very bad experience. After ordering, I waited about 25 minutes for my food, even though the restaurant wasn't very busy. There were no napkins available anywhere in the dining area. When I asked for one, I was treated rudely and irritably. Communication was difficult, which made the service even worse. The overall hygiene was poor. The restroom, in particular, was in a catastrophic state – dirty, unkempt, and absolutely unacceptable for a restaurant of this chain. I definitely don't expect this standard from KFC. Not recommended.

I think this place was renovated not too long ago. The new look is nice, and the self-service kiosks definitely reduce waiting times. Before, it was one huge queue during rush hour, but it's been better lately. The people behind the counter seem to vary a lot depending on the day, but I don't expect any special etiquette in a fast-food place. The food has always been tasty so far, but that free refillable drink dispenser... Maybe they could consider an alternative. Every time we're there, it looks awful because some drink has run out and is splashing everywhere, making the whole counter look filthy.

Dreary, bored staff. The work environment isn't pleasant, but a little enthusiasm and cheer would be great. The children's menus that are advertised aren't available; frustration is inevitable for the kids.

The food was just typical KFC! Nothing special. What I did find negative, however, was how long the food took and that some of the staff didn't speak German.

Top restaurant, friendly service, would gladly return.

I have to go back there. It tastes good.

Unfortunately, staff are overwhelmed and there are extremely long waiting times.

I ordered from them for the first time via Lieferando, and my delivery hasn't arrived after 5 hours. There's no information, and nobody answers the phone. Therefore, I can't comment on the food or the atmosphere, but the service is a 0/10. Let's see if I can get my money back.

The chicken is dripping with oil and sometimes still pink. The food is quite expensive. Parking is limited. There are more parking spaces upstairs, but no entrance, so you can't park there.

Never again. Dirty, staff don't understand you, expensive, and the food is just awful 🤢

Food was delicious. Staff were terrible.

The service here is absolutely appalling. We waited over 30 minutes in the restaurant for our friends' order, which they had placed inside. Our order, placed through the app, was ready in about 10 minutes. The staff were unfriendly, and when we ordered extra cheese sauce, we received a cup that barely covered the bottom. When we asked about it, we received a rude comment. Never again. On top of that, most of the tables were still dirty from the previous customers.

I can't comment on the food, as I waited over 30 minutes and then went to the staff to ask how much longer it would take. Unfortunately, the employees were unable to resolve the situation satisfactorily. In the end, I canceled the order. We were here with friends. This order was prepared promptly, however, the cheese container was only partially filled. The staff didn't handle this correctly when we pointed it out. The tables were very dirty. All in all, a complete disappointment. This was our first and last visit to this fast-food restaurant. Not recommended at all!!!

The most delicious KFC in Munich

Terrible! It starts off badly as soon as you walk in! You have to order everything digitally. The staff doesn't care about the customers at all. I was missing a drink, and then the employee, Mr. J., got upset because a coleslaw had also been missing earlier. He shook his head and even insulted me. He called his colleague and said I didn't speak German – even though I'm German and he's Chinese! Instead of just giving me a cup. The receipt clearly shows my purchase. They could have come to the table and checked. But this kind of behavior is simply outrageous. I mean, I'm paying for the food, after all. I'm even paying for food I didn't receive at this KFC, and then I have to put up with being insulted because the employees don't do everything right from the start and don't include all the items in the order. And this is despite the fact that it's empty, the place is deserted, and nobody is there. The employees simply aren't doing their jobs properly. If they're tired, they should stay home! Unacceptable. Besides, there are only women's restrooms upstairs. But the worst part is that I found a hair in my cheese fries. DISGUSTING.

I wouldn't give any stars if I could... Staff completely uninterested 20 customers waited 30 minutes or more I waited 30 minutes for my order (there were people ahead of me who had been waiting for almost 45 minutes) and then I had a bad feeling about the hot wings, so I tore them apart before eating them... The meat was raw I had eaten a hot chili cheeseburger beforehand and two bites of the crispy bites, or whatever they're called I hope I don't get food poisoning And it was deducted from my refund... I paid €18 for everything And only got €6 back This place should be inspected... I'm never setting foot in here again

Feedback on KFC Munich: Unfortunately, our visit was very disappointing. The staff was unfriendly – ​​after waiting about 40 minutes and asking how much longer we would be, we were asked why we were eating "so much" when there were five of us. We also didn't receive any napkins, and several items were missing from our order. Another major problem: There is no separate restroom for women – only one for men and one for people with disabilities. Overall, a very unpleasant experience – you don't expect this from a large chain like KFC. We certainly won't be visiting this location again.

Absolutely outrageous! We had to wait over 40 minutes for our food, and when it finally arrived and we said "finally," we were actually asked why we were eating so much – even though there were five of us! I've never experienced such disrespectful behavior. On top of that, the food was disappointing: the meat wasn't cooked properly and there was no sign of quality. Never again!

Really disappointing experience. I waited more than 30 minutes for a small order before giving up and leaving. The place was messy and unorganized, the service incredibly slow, and the staff didn’t seem to care much. Definitely not worth the time or the money.

A little care would be good.....

KFC is really good here in Germany compared to the US. No idea why but we eat KFC in Germany but not in the US.

I was there for the grand reopening on May 13, 2008! For me, as a huge KFC fan, it was a highlight. My colleagues and I regularly went there for lunch, and of course, we went there privately too, since it consistently offered good quality food and was right near me – perfect! But unfortunately, around 2020, KFC seemed to suffer a massive decline in food quality, cleanliness, staff, etc. It seemed like this KFC was going out of business, which is why we avoided it and preferred to visit another KFC in Munich. We occasionally sampled the quality at the KFC in the Euro-Industriepark: the chicken was too dry, the wings stale, the breading hard and too dark, the food overcooked, the burgers soggy, the chicken tough, and the drinks too diluted, tasting more like water. But unfortunately, it was still very poor quality! BUT MIRACLES DO HAPPEN!!! KFC has completely renovated – the facade, the interior, the self-service kiosks, and probably even retrained staff! Last week, we happened to drive by and saw the new look of KFC, and we were curious to see if anything else had changed. PEOPLE, GO THERE AGAIN!!! It's back to how it was at the beginning, the way we remember KFC from back in the day. It's like I'm back at the grand opening 17 years ago (photos from 2008). Please keep it up! THANK YOU, KFC!!!

The food was great, but unfortunately the wait was a bit long even though it wasn't busy.

Delivery with Uber Eats was super fast (even on Saturday night) and the food was still warm 👍

Unfriendly staff, food tasteless and almost cold,

The food was amazing, we arrived just before closing time and I even got some free stuff, everything was great.

Every time I ate at KFC the wings and he chicken strips were incredibly oily

More cleanliness is needed. And a certain degree of friendliness towards customers would be great.

Never again will we have to wait 20 minutes for our order. Uber Eats always comes and is served first. Never again!

A complete disaster. It took forever for the order to be ready. Then the fries sauce and drink cups were missing. You had to justify yourself until you got everything. A burger wasn't ready and took another 10 minutes. The tables were dirty, there were no napkins, and the drinks counter was completely flooded with Coke. Not recommended.

The staff is very unfriendly and some of the burgers look like someone had stepped on them before

Unfortunately, the tables were dirty, and when I told the employee that he was wearing a red suit and a short bard, he didn't accept it. Then another employee did it in a black suit. Unfortunately, the employee in the red suit was bad. October 14, 2025 at 7 p.m. Dirty bread

Be careful when ordering via Uber Eats! My order wasn't complete. When I contacted the restaurant, they assumed on the phone that the entire order had been sent out. But that's not true, otherwise I would have found everything in the bag. I find it very unprofessional to treat customers this way. I would have expected a clear apology or a straightforward solution – instead, the error was blamed on me. Very disappointing!

Many things were wrong on my tray but it was calmly taken back and replaced

The food tasted dry. The price/performance ratio wasn't great. The tables weren't clean either.

Delivery was a complete disaster: Ordered three hours in advance for a meal worth over €100. There was no notification as to whether the order would even be processed, nor was there a cancellation from KFC. It's better to let the customer wait until they find an alternative on their own. I should have read the reviews first. 0/10 Three-legged chicken

The worst branch I've ever visited. Whether drive-through, eat-in, or delivery.

We were there today. Since then, we've had terrible stomach pains and severe nausea. Absolutely not recommended.

I waited 18 minutes for my order, even though there were no people there. The staff is disgusting, they don't care about the customers, especially the cashier on the evening shift, who not only didn't bring the order, but also was rude and impolite when I asked when my order would be ready. I do not recommend visiting.

The staff is terrible, the wait is long, there are no people in the evening, I do not recommend

Lady at the checkout very unfriendly, not good service.

Dirty shop I have been waiting for my order for 1.5 hours and it said 30-50 min

Bad KFC, waited almost half an hour for the food. What kind of fast food restaurant is this???

Waiting 34 minutes for 3 crispy cheese and 1 kids menu (4 fillet bites) is crazy, the restaurant wasn’t even busy.

I had hot wings that weren't cooked through. The meat was red/pink. I complained and got new ones, but they weren't cooked through either. When I returned them, the cashier made the following comment, "You ate half of it," instead of apologizing. Next time, I'll go to Meggi across the street.

The entire building is a construction site. When I ordered at the dumpster, there was no receipt – the paper was blank… it can happen. The wait time was up to 36 minutes. Delivery services like Lieferando and Uber Eats apparently take priority. We received some of the food cold. The drinks have tasted like syrup for years – extremely sweet, almost undrinkable. I've spoken to the on-site staff about this many times. In the past, someone took care of the machines. Today, you only hear one word: "Broken."

I visited this KFC branch and had to wait over 10 minutes for my food—far too long for a fast-food restaurant. The burger was cold and obviously not fresh. When I asked for a replacement, the staff was rude and even loud. I got my money back, but my entire break was lost. It's disappointing that they seem to be selling old food here. I hope the staff are better trained and fresh food is served on time to improve customer service.

Didn't taste good at all, completely different from normal. A staff disaster, rude and disrespectful. The staff absolutely needs training as soon as possible. It's insane, impossible.

It's not really a meal, like any other KFC, but the portions are relatively small. And when I pointed out that my order was incomplete, I got small fries even though they were supposed to be large. €18 is pretty steep for that.

Well, Crispies where really small 1 was like 7cm other one barely 4. Fries good warm, Crispy Burger was tasty like every else, just the sizes are way off. As far as i know Standard crispy is more like 15cm long not 7 and def not 3. I did had coupon from app but nevertheless Crispy is a Crispy, not bites

Service was extremely poor and slow. Hardly anyone spoke German, which was probably the bare minimum. Food was so-so. A meal took 35 minutes. Never again from this place.

The lady with glasses at the checkout was very unfriendly. She didn't even behave respectfully, not even towards her employees. They even argued in front of the customers. There was even a woman at the counter who didn't even have her hair styled and was walking around in a skirt.

For 25 years, I’ve been eating at these restaurants. I’ve never seen anything this bad, slow, sloppy, and low-quality before. I hope it gets inspected and improved soon. Otherwise, I don’t think anyone will come again. You shouldn’t have to wait 25 minutes for a simple menu at a fast food restaurant.

Let me put it this way: the food at KFC generally tastes very good, but we had strange long hair in the crispy KFC pieces. Very disgusting and not appetizing.

Pretty shitty, should have gone to McDonald's or Burger King. Delivery was messed up, so I went there to fix it, but the "manager" was uncooperative and I'm really pissed off right now. But hey! Some people pay good money to be pissed off.

Terrible service, every time I ordered from this crappy restaurant 90% of my order wasn't delivered and not only that, but they can't even answer the phone.

The sauce and sesame seeds in the Korean Crispya were very sparing compared to other KFCs. The drink dispenser was completely dirty. The restrooms were a disgrace.

The food was okay. The drinks, however, were disappointing: far too sweet, barely carbonated, and not chilled – presumably the dosage wasn't set correctly. I told the staff member, but no one seemed to care.

The food was terribly dry, especially the thigh, which was inedible and tasted like cardboard. The Pepsi was also empty. Not recommended, despite Hot Wings Tuesday.

It takes so long, no joke, you'd get your food faster at the Augustiner Wirtshaus. It's really sad.

The following situation: I order my food from the self-service vending machine. The menu includes soft drinks in cups, but the water is pictured in a bottle. I absolutely want a bottle because it's easier to carry, so I order water. When I get my food, I'm given two open cups to fill myself. The employee tells me that only one cup is included with the purchase. I escalate the situation to my colleague, to whom I explain again that, judging by the picture, I bought a bottle and that I'm able to distinguish a bottle from a cup in a photo. She starts arguing and tells me that I should please clarify this with Burger King headquarters. They can't charge me for the deposit alone. After a long discussion, she finally gave me two water bottles and charged me the deposit by entering some small item, like a sauce, into the cash register, and I gave her the €0.50 for two bottles. In summary: if the computer is incorrectly programmed, it's the customer's problem. Then we discuss it with the customer, but ultimately the problem is solved.

It's just KFC. For a fast food chain, everything's perfectly fine.

Food was okay. Tables and chairs were very dirty. The high chair still had half of the previous burger in it.

For a quick snack Perfect if you like cold fries

3 free hot wings. You show the receipt. She says it's not your food. She says, "Show me your food." Some blonde woman says, "Yes, how am I supposed to show you the food?" Should I spit it out?

The worst place ever. Dirty, long wait times, no system or organization. Anyone who orders a cup will likely wait 30 minutes. The Squid Game menu looks like it was made and tastes accordingly. Better to go to McDonald's across the street.

Be sure to check that everything is included. I bought takeaway for over €25 and half of it was missing.

We went there for the second time because we wanted to give it another chance. Unfortunately, I can't recommend the place. The tables are dirty and sticky. We didn't get any wet wipes because they were out of them, and the restrooms were dirty. We won't be going there again. Things have to change.

How long can I wait? Everyone ate it, I'm still waiting.

The food was alright. But you would be better off getting a Kebab than a mean for the same money here

Advertisement VS Reality! - A mini chicken piece in a flabby burger bun with plenty of tomato puree and mustard - the crispy chicken meal is ready.

They got the order wrong as they missed a whole drink and meal. Then when we asked them for it they called us stupid and said we’re not smart. Then we counted the chicken and missed 7 pieces. Then when we finally got the chicken they still got it wrong but we didn’t go back to complain. Overall the service was horrible but the food was ok.

Guy at the counter didn’t give us half our food and called me stupid for saying he missed it. Absolute wally needs to sort himself out or find a job not talking to customers , other employee helped us after he walked away while talking to us. Other staff were lovely just one guy that was rude

The restaurant desperately needs to hire more staff and become friendlier. It's always full, and yet there aren't enough staff on site. It's completely incomprehensible, to be honest. The staff are also constantly rude.

- Food cold - Food dry - Waiting time 15 minutes - Too expensive

A bit dirty. The food was delicious.

Probably the worst KFC in all of Munich. Remote ordering sometimes doesn't work, and there's no one at the counter. Order numbers are called out in barely understandable Indian German instead of being shown on the display. Orders are processed in wild confusion. Waiting time of over half an hour from ordering to delivery! The food was lukewarm at best. Drinks machine partly empty and not refilled even after repeated requests. Garbage everywhere! Tables are not cleared or cleaned! Toilet shabby, smeared and dirty. No visible, effective organization could be recognized by the supervisor and the employees acted completely chaotically at their own discretion. And the KFC was only half full.

Too few staff for too many orders. Takes forever forever forever

Very very unfriendly employees. Arrogance is their motto in life - you order 3 burgers, you wait 40 minutes for it and when you ask you are ignored. Incredible

Non-German speaking woman filled up her plastic bottles at the gas pump. It was amusing to see how an employee spoke to her.

Very bad shop, No napkins, my drink forgotten + my receipt taken away, how am I supposed to deduct it from my taxes?

The system with the displays for ordering yourself works in every other restaurant, only at KFC they thought we would make it extra crappy. Menu navigation without rhyme or reason. Products are displayed that are not available and salads are not available and there is no dressing either. Shabby restaurant with shabby employees, but really expensive!

They don't know how to speak Arabic

Nice staff, pleasant atmosphere, diverse selection, enough parking spaces

Everything is completely tasteless. The best thing was getting out of the parking space and driving again.

I got a Zinger burger and chicken pieces here late on Thursday April 2nd. The chicken pieces looked anything but fresh. The result was that I couldn't move far from the toilet for two days and ruined my weekend. If you read the other reviews here, it seems like it wasn't just me.

After at least 20 minutes. When I had to wait in the drive-thru, I was yelled at and suggested that I cancel the order. That's not how it works KFC!!!!

Today I took a menu with me. The fries were so bad you could have poisoned yourself. I'm 100% sure they were from yesterday or older - just warmed up. I tried to call, but unfortunately no one answered. Very disappointing - the burgers and wings were also bad. Never again KFC!

Drive-through service is nice but totally planned. It takes forever and something is missing almost every time.

Wait 25 minutes after ordering!! Food is, well, cold. Everything dirty. Never again

Very clean branch that is managed by friendly staff. Keep it up!

The food, like almost all KFCs, is great, and parking is great. However, the restroom is very small and unfortunately not as clean as one would hope. Otherwise, really good.

Outrageous prices for outrageous portions. Everything has become more expensive and smaller. KFC, as it exists now, would have to be closed. Neither the employees nor the customers are in a good mood or welcome!