McDonald's in München

Unfriendly + you aren't even allowed to pay at the checkout

Had several broken pieces of black hard plastic in the McFlurry. I bit the biggest one and then discovered the smaller ones that I might otherwise have swallowed.

Service Disaster, I waited 20 minutes for my order and I did not receive what I ordered.

the worst experience I've ever had in McDonald's chaos, mixed up orders. They gave us an order, everything piled up, when we got home we found out that they didn't give us 3 x cheeseburgers, so they robbed us of 7 euros, I will never buy there again

It's just terrible, none of the three urinals work, everything is overflowing or broken, the floor looks more like a basin in a sewage treatment plant. After eating I felt sick. Where do the employees want to wash their hands? This MC represents politics in this country, everything is being ruined!

Small shop, far too few seats, no one cleared the tables of the leftovers, not to mention the toilets,

It's okay, everything is the same 👍

In general, in shock. I will never go there. Service with reluctance. There were people, a man came up because his number was lit up, said hello, and the person issuing the order simply turned away and smiled at his colleague... I am completely silent about the hamburgers I took. I have not seen this before. I will never come again

On November 19th, 2024 at around 4:30 p.m. I had a very unpleasant experience in this McDonald's branch. I had lost my order receipt and asked the staff for help. Instead of helping me or politely telling me there was nothing they could do, a dark-haired employee accused me of lying ("You can't lie to us"). I later found the receipt on the floor and was able to pick up my order, but instead of a double chicken burger I only got a plain one. I didn't want to add more stress so I left it at that. Then I noticed a disgusting taste while eating it - there was a yellow substance in the meat. When I reported this, the same employee said in front of all the other customers, "Yes, you eat your food and then complain to get something new." This kind of thing is incredibly disrespectful and unacceptable. In the end I got a new burger, but the behavior and quality in this branch was simply disappointing. I hope that such employees face consequences so that something like this doesn't happen again.

Unfriendly staff and poorly organized

So service is neither helpful nor can you count. The machines are severely flawed. They delete codes. Touch doesn't work. This branch is a disaster. Just cheeky

There is almost always something missing from the order or the wrong items are delivered! It can't be that difficult to pack an order once without errors?! A disgrace!

Best restaurant in Munich; Top service; Food always fresh; The boss immediately solved the incorrect PayPal debit with an M Burger :-)

The food is cold and is bubblegum like. Chicken burgers are hard and taste is bubblegum like you would eat rubber tires

Service concept is zero. They are very unfriendly and arrogant. Fries are always only a little over half full. And if you have it delivered to avoid this service disaster, something is always missing from the order. Pure incompetence of the staff, or a rip-off scam?!? Both very annoying.

Even tough it's a busy McDonald's branch the service was amazing. They never get an order wrong. The branch was also quite clean. Enjoyed a big mac.

Order machines completely overcrowded. How do you manage to plan so shitty? But the main thing when ordering from the machine is that you have to click away from advertising.

We had to order new pancakes 3 times because they were always old. Just put it in the deep fryer again and it's fine. Scrambled egg wrap wasn't fresh, too much salad and far too little egg. You should urgently have the toilet thoroughly cleaned; the ladies' toilet smells awful.

Unfriendly staff who then delete the pickup number from the system too early. Probably in order to appear good in some statistics... I still had to wait longer even though my order was "ready for pickup" after 20 seconds.

The toilet was in a deplorable condition.

I waited a very long time for my order, they gave me stale potatoes... They placed my order without napkins, and when I asked for napkins, I pretended that I hadn’t heard. There are three girls working to pick up orders, all with dissatisfied faces. I don't recommend it

20.10. 2024. Upon receiving my order, I was not given a tray, nor was I offered napkins. Customer service occurs with dissatisfied individuals.

The guy who cleans and tidies up everything here spilled a drink on my pants, the food is very tasty but the service is not.

The McDonalds on Feilitzschstrasse is apparently a well-run branch, the reasons for this are as follows: 1. The relatively high level of cleanliness. 2. The employees who are clearly trying hard and, for example, take trays from you even if you want to take them away yourself. You can tell that the employees behind the cash register/in the kitchen work quickly. 3. The quality of the food. I usually got really fresh fries here. You get ice in your drink (no longer standard either) and all in all the items are well prepared (and yes, there are differences between the branches). 4. There are good offers (there are differences across Germany). Things can always be better, but these days you have to appreciate all these things.

Checkout is blocked by a guest and employees don't open a second checkout. They don't care if I want to pay in cash.

The app doesn't work there and they weren't interested in solving the problem. My suggestion to simply type out the order was denied several times and only implemented after I asked again.

We were there on a Wednesday before a public holiday after the celebrations that night and were thrown out to eat straight after we ordered. we were yelled at and then they turned off the lights and continued yelling. wasn't cool and instead of McPlant I got spicy chicken nuggets. not cool either

I've experienced it twice now (during the day) where the burgers sit a little longer, you can tell by the cheese. But if you complain about this dry burger you get a new one straight away and without discussion, so I think the employees know exactly how long the food has been there, anyone who doesn't do that is just out of luck. There's a lot more going on in the evenings and you don't experience anything like that. The cleanliness in the dining area could be improved

I had breakfast there. Service was quick and friendly, food and drinks were okay, but the music was far too loud and not pleasant for breakfast (hip-hop, etc.). That really spoiled my stay in the morning when I would have preferred something quieter. Too bad, I won't come back.

Totally rude staff. Long waiting time. Sincerely, Uber eats.

From time to time an item is missing or a non-vegan item served instead of the vegan one.

The food is good, but the service is not always top! Employees often prefer to chat rather than do their job and serve customers!

I asked for help from an employee who spoke Italian and she did not help me at all. He didn't care if he bought or not. Thanks to a boy who takes the orders to the tables, he directed me to another employee who helped us selecting the combos we wanted. For this reason, I am not at all happy with the service of this restaurant. The bathrooms were dirty

The oil is particularly bad and the fries are always soft.

Fresh, tasty food at affordable prices

Ordered an ice cream at the machine and was not allowed to get my item without showing my receipt. This I did, but the very angry young lady took this and threw it out. I asked to have it back but was totally ignored by her and could not get in touch with her. She just looked at me angrily. I did not get my receipt and had to leave the restaurant without it. I would otherwise use this for company travel settlement.

McDonalds currently has an outside area under construction.

I ordered a regular big Mac and it has ketchup on it 🫡

Excellent, outside of Spain any McDonald's is excellent

The store has a good central location. The food was prepared quickly

I previously had a problem with one of my orders at this restaurant due to an issue in the McD app. Nevertheless, they contacted me about that issue and provided some compensation. I can say that they take care of their customers really well!

Everything 10/10, I don't know a better restaurant!!!! highly recommended

The men's toilet smells so bad of urine, worse than 5 train station toilets put together Horrible Sad and disgusting at the same time

Staff rude food wasn't cooked properly

It was nice not too crowded, unfortunately the toilets weren't that easy to find. No plastic straws, no lids on drinks. Oh good old days😭😭

The fastest McDonald's I've ever seen. The food sometimes came in under a minute. That's why I often ordered something to take away there quickly after work.

Toilets were unkempt (it was black inside the toilet and the sink was simply unkempt and soap was also empty.) Employees were very unfriendly. Then the boss makes a contract in the middle of the store!! One employee didn't even know what the difference was between McFlurry or Mcsundae!! I had a stomach ache because of the food! The lady with the headscarf at the checkout is arguing with a customer!! Doesn't work at all!!!! Just a juice shop!

The staff are not friendly at all! Especially on the night shift. There's this middle-aged employee with thin white hair who yelled at me just because I asked him for salt and pepper. A few weeks ago he also behaved rudely after I ordered my food and sat down at a table. He started shouting and said that it was not allowed to eat in the restaurant after midnight and spoke to me in a commanding tone that I must leave the restaurant even though all the tables were occupied with guests! Today I also noticed how he was arguing with everyone, especially the Uber or Lieferando delivery drivers! It's unfortunate that customers are treated this way, especially since me and my family eat here regularly. I think I won't visit this branch of McDonald's again. I'm disappointed. I also ordered cola and got iced tea!

Unfortunately, service is a complete disaster. Unfortunately, the burgers are often not as they should be or some ingredients are missing or they are completely cold.

Every time I'm in Munich I go to this establishment. It is not far from the city center and there is a good English park nearby. At the same time, there are not many people there, you can always find a comfortable place. It's also pretty clean and they always keep an eye on it. The order is fulfilled quickly, they give extra. napkins bags or tubes if asked. The food itself is also delicious, made carefully, which is good because in other branches they collect it haphazardly. I recommend! Update from 07/20/23 We came to the establishment this time and it was super dirty, although there weren’t many people. I ordered Oreo McFuri, they brought me less than half a glass, and when I tried the ice cream, it was sour. It became clear that it was damaged, they replaced it for us, but it was very unpleasant. So this time the mood is spoiled, it’s a pity..

Fries were cold, there were 3 patties on my Royal TS instead of 2. Why? Restaurant is also not clean and employees are unfriendly.

Something is always missing when I order... I paid and didn't get everything. When I got home, I saw it. Happens very often.

Open for quick bites , late night options

Dirtiest Mc Donald ever Employees unfriendly Mc App is not accepted Fries were cold and stiff how old my burger was a lot apart Cheese was hanging on the side Toilet there is a train station toilet, clean lid full of stool, catastrophic standing in urine Tables dirty trash everywhere

Out of 5 orders, 3 were wrong…. I was given normal nuggets instead of McPlant nuggets...I'm a vegetarian

Probably the worst MacDonald in the world. Cold fries, the ingredients slapped on the burger, sauce smeared on the outside. Wrong incomplete processing and rude. Tables not cleared. Hello MacDonald, we can do better than that!!!!!

Actually, McDonald's is stupid Because of capitalism and stuff, but it has a nice vibe and nice employees with a great aura🙂‍↔️🫀🥹 holiday feelings

Simple McDonald's near Münchner Freiheit. Fine for a quick snack. Very nice boss who even came to our table and asked about our well-being. We've never experienced this at McDonald's.

WC is 1 euro, tables are dirty...

First time at German McD. It was nice to go inside. No queues, clean tables and floors. There were free tables. Pleasant and polite staff.

Didn't get any food, despite being charged 3 times. No understanding from employees.

Dirty and not well prepared. Stomach pain after eating.

This McDonalds is an absolute disgrace. The staff is abusive and rude, especially the young lady with the headscarf. When I kindly asked why there was hardly a trace of ice cream or chocolate sauce in the sundae, the lady answered my question with a “disappear” incident on May 9th, 2024

A McDonald's in a prime location. But in terms of cleanliness, it's bottom drawer. I've never been to a McDonald's toilet that was so dirty and the whole McDonald's itself seemed rancid. The staff was nice and the food was almost wonderfully fresh. If you can now find a cleaner who will fix the rest while here it will definitely be 4 stars.

Like everyone else, you go in, get a citizen and move on. I'm more of a BK fan.

Impossible behavior from the branch manager. Yells around the tables and shouts at the guests... Absolutely wrong man for this position. It's cool what's going on there. If you want to close you can also talk sensibly to the guests or just look for another job.

This was the second time in this branch. And probably the last time. The first time, a few months ago, two burgers were missing from my order. When I tried to complain about it, the employee got a bit rude but I got my burgers. After 20 minutes So today is the second time and the last chance. This time I got everything. After 30 minutes. I had a breakfast menu, toastie and two muffins. Muffins were cold, buns were hard. Toastie hard and lukewarm. The worst was the coffee. Unfortunately I can't define it in terms of taste. I didn't drink it either. Tables and floor were sticky. But the icing on the cake was the toilet. I would say it smelled like urine. But that would be a lie. It smelled like old, stale piss, the sinks were dirty and the floor was probably cleaned of concrete dust shortly after the Schwabinger 7 bomb exploded, but not much has happened since then. No thanks.

The toilets are disgusting and smell like urine, you can smell it even outside the toilets so that you have a slight urge to gag when ordering on the computers. The situation has been like this for a long time and none of the employees care.

They filled my 0,25 milkshake only half way up, my McRib was also very soggy

My wife went here, I would never go to a McDonald's.. but I tried the breakfast sandwich she got and the eggs and English muffin sandwich was pretty good and it tasted like it could have been homemade. I haven't had anything from McDonald's in America for a decade but don't remember that quality.

DO NOT SPEND MONEY AT THIS PLACE!!!! First of all, the EMPLOYEES are very RUDE and DISRESPECT. It's not the first time I go there and I'm not a , but there's always something wrong when I come to this place. Just today, May 10, 2024, the service staff exhausted my patience. Aside from giving me my order of 4 incomplete menus, they ignore me when I complain and then, not to accept the mistake, they treat me like I'm a dog, iINAKSEPTABEL. This is what happens to many customers who come here. The only person who behaved professionally in this place was the cleaner. I sincerely do NOT recommend that anyone come to this place, it is DISGUSTING!!!! 🤮

The staff is jerks, the service is below criticism. The place is not one of the cleanest. I didn't get what I ordered, and if you go there, they are even better.

That was the last time I entered this Megges. The service is bad, just unfriendly. Then you have a glass coupon in the app but the corresponding glasses are not there, it wasn't the first time that there weren't glasses, even though they were hidden in the warehouse, because every time after complaints they were found no matter where. Bad action. The branch should be closed. You won't see me here anymore and I'll tell everyone about it!!!!!

Absolute crap shop. Every time something is different. Sometimes I didn't get any fries or didn't get entire menus. Hire people who know their job. What they are deducting borders on fraud and should be reported to the police

It was already the second time that it was said that the Coke glasses weren't available in the desired color and then when you complained, glasses were suddenly brought from the cellar or wherever, that's outrageous, the employees want them Keep it yourself or sell it on at a high price on Ebay??? THAT WOULD BE SCAM, next time there will be a report. Friendliness also looks different and then an entire menu was forgotten, which was only noticed when we got home. That meant going there again and then the food was cold. It's an impudence that if something doesn't change soon, Megges should close

The most remorseful McDonald's I've ever been to! The toilets are extremely dirty and you can see that they have never been cleaned properly. The employees don't know how to use the cash register system, it's dirty everywhere and everything is sticky! Even though this branch has a pretty prestigious location! Then, as MC Donald's Deutschland GmbH, I just have to put a little extra money on it if I can't find any other decent employees! But as dirty as it is here, it won't be long before health hazards arise! I'm also thinking about getting the trade supervisory office involved. I've never done it before... maybe that best illustrates the situation in the restaurant!

Very rude people in this area I didn't even get a tablet when ordering for 15 euros and was able to serve my food on the bare table. It's a shame that it's close to Munich Freedom, but apparently you can't enjoy the peace and quiet in Bavaria these days!

Super dirty. Only took Togo orders even when we ate in.

The worst branch in all of Munich. The employees are completely overwhelmed, seem inexperienced and listless. Every time something is missing from the order or you get the wrong food. The branch is always almost empty in the morning, but you still have to wait longer than 20 minutes for your order. These employees should be sent to the valley for training. I miss the McDonalds on Leopoldstrasse!

The two ladies at the checkout were so unfriendly, I've never experienced anything like that!!

Unfortunately, today I had to experience that we were eating and suddenly employees come there and start cleaning tables with a rag that had already cleaned the floor with it. Disgusting and unhygienic. You couldn't eat in peace. You could only wait in the mall until the people were finished eat and then clean up

Eating like you normally would at McDonald’s. But a guest is threatened with a report if he does not take away the garbage that was on the table by the previous person and pushed aside. I think you're being cheeky! You NEVER treat customers like that!

My order has been on the monitor ready for pickup for 20 minutes. The order hasn't even started to be processed yet. Total chaos and nothing is going on. Employees seem extremely overwhelmed. The branch and especially the toilets are totally filthy and dirty. It doesn't work at all.

So far, as a Schwabinger, I've been a big fan, but today I wanted to go to your branch shortly after 5 a.m., but I was grabbed by the arm right at the door and without anyone speaking to me, people shouted that the branch was closing. I was very shocked by this type of attack. I've never experienced that before

Is this restaurant now turning into a beer bar???? Three young men are sitting at the table with beer bottles. At the front of the checkout I asked if it was allowed. The little waitress just shrugged her shoulders and answered "yes, my" and went behind her colleagues so that she wasn't responsible.. 😡😡😡 As far as I know, drinking alcohol is not allowed in the Macs.Restaurants and the staff ignores it! How come ???

Perhaps the rudest and worst McDs in Germany? Really not nice.

Does not open at 9am as stated on the door as well as online No take side service before 12:00

The French fries were a bit too soft and the burgers were not well seasoned. The dining atmosphere was pretty good and there were some indoor games for children.

I bought something for over 40 euros and forgot desserts like I often do.

Worst staff ever! Food disgusting disgusting! Tables not clean, long waiting times and the service shouts numbers across the "restaurant"! This restaurant should be closed!!!!!!

Like every McDonald's. But my burger was somehow carelessly put together and the food still came to me for at least 2 hours

Ordered a cheeseburger and chicken mcnuggets, the cheeseburger didn't have a patty. I guess a real CHEESEburger

The food tastes like math books

Hot apple turnover was cold and tasted like stale fat

chaotic and the order was incomplete.

McDonald's in Munich is a popular fast-food chain offering a range of burgers, fries, and other menu items. Located throughout the city, these outlets cater to locals and tourists alike, providing a familiar dining experience. The Munich branches typically adhere to McDonald's global standards in terms of menu offerings and service. Customers can expect a quick and efficient dining experience, whether they choose to dine in or opt for the drive-thru service. The presence of McDonald's in Munich reflects the brand's widespread international presence and its ability to adapt to local preferences.

This McDonald's restaurant is a real disgrace. Me and my sister went to McDonald's and just wanted to eat. And then they just didn't give us three things. Two apple turnovers and one Plant Base Chicken McNuggets one scan is that

We had dinner there yesterday. The waiting time was a disaster. Very long queue at the machines, but also a very long wait for the food. The branch was completely full, only one employee distributed the orders. The lobby was very dirty, the tables were not wiped down. The toilet was also very dirty and smelled of urine. When I ordered another ice cream, the cup was half empty. See pictures. This branch is not recommended at all.

I would be happy if the employees could speak just a little bit of German in order to communicate.

When there is a lot going on, the waiting guests almost pile up and invade the dining area. Unfortunately, the work is not done chronologically by number. I personally found the earlier concept with a cash register and issue in one better.