McDonald's in München

It's okay, everything is the same 👍

I often buy the same combination: cheeseburger and wrap in this particular branch. I know what it usually tastes like. Today I'm truly shocked. First of all, I didn't get a cheeseburger, but something with jalapeños (hot peppers)—and since I don't eat spicy food, that was disappointing. I think the girl entered the wrong number when I paid at the cash register, because I've never made a mistake when ordering at the service window. Second, the white sauce in the wrap had a completely different consistency than usual. It's usually more like mayo, but today it tasted and felt like spit, egg whites, or something worse. I had to spit it out and couldn't continue eating. The photo shows the consistency of the sauce. I hope this doesn't make me sick. I'll never go back. I strongly recommend reviewing the product quality and reconsidering the work of the kitchen staff. This incident was not only disappointing, but truly disgusting.

Terrible service and forgot the Happy Meal toy. Completely disorganised.

The Big Mac smelled like expired mince. That's never happened to me before. I was offered a replacement, but then I didn't want it anymore. Sorry!

Place is dirty. My burger was dry.

I had a terribile experience, the personal were pretty mean but out of that they gave me the wrong order, and tò my friend as well. After i made them notice that, they were mad tò me and they took away the wrong order and gave me the new One (thing that i have never seen since in everyplace when they male a mistake they give you the wrong and a new right order). There Is a reason why It have 3 stars... Not every McDonald Is the same!

Pretty bad McDonald's. Drinks spilled several times when taking out. The lids used to be better, even though they were made of plastic. At least they didn't leak like with these cardboard lids. The employee immediately wanted to take the receipt out of my hand and then forgot a drink. Luckily, I checked it on the spot. One of the burgers had simply been placed crookedly in the package... The Philly Cheeseburger had a small amount of lettuce in it, even though it wasn't supposed to be topped with lettuce. For that price, I'd rather go to Hans im Glück or Peter Pane. The food was delicious, too. Philly Cheeseburger tasted exactly like a double chili cheeseburger, only without the spice and with a few juicy pieces of onion. The McShaker fries were tasty, the peri-peri sauce and black pepper soy sauce were also delicious. The Samurai Mac was amazingly tasty. Although it had a strange taste at first, the sweetness and spiciness were perfect with the patty and onions. The bread was much tougher than the Philly Burger, though—I noticed this when I cut it in half with a knife and then bit into it. 3 stars for the delicious food. The sauce was spread evenly on the burger. The McDonald's on Maria Probst Street only had a small teaspoon of sauce on the Samurai Burger.

The employee who handed me the food was very rude. She was probably a woman in her 20s or 30s with blonde or light brown hair. I visited the restaurant today, Thursday, July 17, around 8 p.m. I simply asked if I could have a disposable fork, but she made a face, sighed, and completely ignored me. In the end, it was a male colleague working next to her who gave me the fork. At first, I thought it was just a minor incident, but later, when my companion went in to ask for napkins, she was very rude to her as well. Of course, I don't know what was going on with her today—but as a customer, I think you shouldn't notice things like that. I don't expect overly friendly service in a fast-food restaurant, but you also shouldn't spoil the mood of your customers with unfriendly behavior. I'm not usually a person who writes reviews often, but in this case the experience was so unpleasant that I wanted to take the time to do it. The staff member who handed over the food was extremely rude. She appeared to be a woman in her 20s or 30s, with blonde or light brown hair. I visited the store today, Thursday, July 17th, around 8 PM. I simply asked if I could have a disposable fork, but she frowned, sighed, and completely ignored me. It was a male staff member working next to her who eventually handed me the fork. At first, I thought it might have just been an awkward moment, but later, when my friend went inside to ask for tissues, she was also very rude to them as well. Of course, I don't know what kind of day she may have had, but I don't think customers should be affected by that. I don’t expect overly friendly service at a fast food restaurant, but I also don’t think it’s necessary to make customers feel bad through poor service. I’m not someone who usually leaves reviews, but this experience was unpleasant enough to make me want to write one.

The waitress Anika is very friendly.

The slightly older employee on the shift from July 12th to 13th, 2025, verbally assaulted my friends at 12:30 a.m. after they had placed an order that they hadn't heard. He threw their orders at them and aggressively shouted, "Do you have problems with your ears?" He was completely aggressive and had to be restrained by bystanders. We are considering filing a complaint against him if the store doesn't take action. The perpetrator is approximately 175 cm tall, at least 50 years old, and has short black hair. This store is therefore currently unsafe, especially for women.

I waited a full half hour for a bag of chips. My companion was at her wit's end. The organization was chaotic, and no employee felt responsible.

Good location and friendly service. Close to the highway and the outlet.

9:00 a.m. The weather is still nice, but all the tables outside are closed. The food quality is disgusting.

Situated in the middle of the street. Parking is scarce and paid. Food quality is average.

A normal McDonald's. I was just here to buy ice cream in 29-degree weather. It wasn't really cool inside either, because the door was open. Maybe they could have kept the door closed and used the air conditioning, if available.

No Mc Café and some dishes from the app were not available.

It annoys me that before 10:30 a.m. you only get "breakfast," and that's bordering on inedible...

Friendly crew, especially the management 😉😀👍I was allowed to have a secret drink! Best regards

The employee treated me with absolute disrespect! I was shouted at and accused of not ordering anything simply because there was no receipt from the machine. I paid €12 and was initially suspected of just wanting to take the food, even though I had a receipt. Only after a long discussion was I given the food I had paid for.

Very bad experience, always waiting either you eat inside or takeaway. No management at ALL. Always too many people’s inside but don’t know what they are doing!

Top managers, especially when it's a silent situation. 23.5 3:10

Well, it's a McDonald's with table service, there's not much else to say.

No hygiene, the owners are unfriendly, the toilet smells catastrophically and is not cleaned

Never experienced anything worse in terms of service. I would prefer to give minus stars. The manager responded completely aggressively to the customers. Without words!

Very clean McDonald's, unlike some others. You don't need to say much about food. Everyone knows it.

The crowd is too big, they are not organized

The worst branch in Munich. The staff is the worst ever. I don't recommend it.

Few contacts for charging equipment while eating, service quite fast, food contains a lot of sugar

FREE PALESTİNE 🇵🇸🇵🇸🇵🇸 THERE ARE MUCH BETTER ALTERNATIVES!!

Completely overwhelmed, unfriendly to deal with and repeatedly given the wrong things or once completely forgotten. Some of the burgers are no longer warm in the restaurant.

Food poisoning for two days just breaking... Never again !

Service was honestly rude and actually nasty.

I ordered a Happy Meal. There were no toys. I went to the checkout to point out their mistake. In response, I received accusations that a toy was supposedly being placed there. They began to convince me that I was lying. They gave me the toy with a displeased face. I go back to the table and realize they didn't give me any sauces, 0/2!!! Terrible staff, will never come here again

Central McDonald’s in Schwabing, which is located directly on Wedekindplatz. Thankful for the long opening hours for when you're hungry after a pub crawl or a binge at one of the bars nearby. The audience has everything there, but I always felt safe there thanks to the great staff on site!

I was always very satisfied, but recently the machine has been eating every single coupon. I complained today and the answer I got was: “Yes, the machine at the front always deletes the coupons.” THEN JUST CLOSE THE MACHINE OR HANG A SIGN. Sorry but what kind of service is this? I have been a constant customer but I will never enter this restaurant again.

Very unpleasant staff. The employees are arrogant, throw sauces around carelessly, and exude an unfounded arrogance. When I wanted to inquire about a product in more detail, the man behind the counter became visibly upset and muttered unfriendly things.

Ordered 6 McPlant nuggets. 3 out of 6 were regular chicken nuggets! It doesn't work at all!

I had a really bad experience at this McDonald's. When I got to the checkout, I was initially completely ignored, even though the employees saw me. It took several minutes before someone finally deigned to take my order – and that was without a friendly word. I then had to wait a full 20 minutes for my food, while other customers who ordered after me received theirs much sooner. When I asked, I only received an annoyed response, but no apology or explanation. The entire service was unfriendly and disinterested, as if the employees couldn't care less. I've never experienced anything like this at McDonald's! I absolutely do not recommend this location.

If you want to eat the wrong thing with an (almost) 100% hit rate (regardless of whether you picked it up yourself or delivered it), you've come to the right place!

No table service although offered

This MC branch has been around for at least 25 years, if not longer. Always very, very nice and super good 👍. LG and keep it up. Remain with kind regards

Was insulted at the checkout by the cashier for no reason. Food and rooms good to standard for Mcs

Loading a bit small. Redeeming vouchers at the machines didn't work when I visited you and tried 8 times. In addition, American Express credit cards are not accepted

Unfortunately the food was cold again

The nicest employee there was, he was so nice really, please when you read this give him a promotion, he worked at 2:20 on March 4th so you know who he is. I often come back because of him

Well, aside from the dry cheeseburger and the dirty tables and floor, if you're really hungry, you can get something there. But for me it was a once and never again experience.

I'm not much of a fast food fan, but McCafé's coffee is really the best I know. No matter where in the world. He was particularly good in this Mäcki because it was really hot!

Macces, no particular expectations. You know what you're getting. Everything was ok, sometimes a little bit tricky because guests in particular simply left their rubbish there even though the rubbish bin was 3m away.

I bought something, just got half of the order, when I went to complain, they said they were closed, although I bought before they closed. I complained and they said they were nice to "give me anything". I paid, how are they giving me something?? Worst service I have ever seen.

Every time, but really every time, the sauces are simply “forgotten”.

A perfect experience! I recently visited McDonald’s and absolutely loved it! The service was exceptionally good - the staff were friendly, attentive and incredibly quick. You immediately felt welcome and the order was prepared quickly and without errors. The food was a real dream! The burgers were fresh, hot and perfectly flavored. Also the fries – crispy, golden and salted just right. I was particularly impressed by the quality and cleanliness of the restaurant. Overall it was a completely successful experience. I can highly recommend this McDonald’s and am already looking forward to my next visit! 5 out of 5 stars!

Very rude, teach your employees some kindness.

Had an unpleasant experience. The colleague in front of me was allowed to order and then I had to go to the machine. It was very full and therefore not possible. Never (probably) McDonalds again

Fuck Mcs. They just gave me a burger without a lid.

I've eaten a McFlurry in many different locations and the quality has always been the same. But here the consistency is very strange and unfortunately it doesn't taste as good as usual

Very bad service, they lost my order and it took them too long to finish the order.

It's good that there are many alternatives here in the middle of the city! Bad quality - bad service, don't want to know how long the food has been there. When it comes to “take away” I recommend checking what you eat!! On top of that, a hair was found in the nugget crust at home ugh ugh Never again, especially not sober! Just woke up from the food I WOULDN'T EVEN RECOMMEND THE FRIES HERE OMG

I don't have high expectations of a McDonald's, but the catastrophic service at Münchner Freiheit is second to none.

Cold fries, cold burgers, cold apple turnovers and when I complain about it I just get a shrug. Never had such a bad meal at McDonalds. There was little going on, but cold dishes were still not served. It's unbelievable that the standard isn't maintained.

Terrible service, they clearly hate their job. Most unfriendly staff ever. A smile is too much...

It’s similar to McDonald’s in other places. There are long queues in front of the two self-service ordering machines. I don’t understand why I don’t use my mobile phone to order. There is a black guy in front of the toilet eagerly waiting to give money to those who enter the toilet. I have never encountered this in Munich. .

Complete catastrophe sm can only eat while standing up the citizens are way too over salted in the big one A complete no go

Unfriendly + you aren't even allowed to pay at the checkout

Had several broken pieces of black hard plastic in the McFlurry. I bit the biggest one and then discovered the smaller ones that I might otherwise have swallowed.

Service Disaster, I waited 20 minutes for my order and I did not receive what I ordered.

the worst experience I've ever had at mc donald chaos messed up orders. They gave us an order, everything piled up, when we got home we found out that they didn't give us 3 x cheeseburgers, so they robbed us of 7 euros, I will never buy there again

It's just terrible, none of the three urinals work, everything is overflowing or broken, the floor looks more like a basin in a sewage treatment plant. After eating I felt sick. Where do the employees want to wash their hands? This MC represents politics in this country, everything is being ruined!

Small shop, far too few seats, no one cleared the tables of the leftovers, not to mention the toilets,

In general, in shock. I will never go there. Service with reluctance. There were people, a man came up because his number was lit up, said hello, and the person issuing the order simply turned away and smiled at his colleague... I am completely silent about the hamburgers I took. I have not seen this before. I will never come again

Unfriendly staff and poorly organized

On November 19th, 2024 at around 4:30 p.m. I had a very unpleasant experience in this McDonald's branch. I had lost my order receipt and asked the staff for help. Instead of helping me or politely telling me there was nothing they could do, a dark-haired employee accused me of lying ("You can't lie to us"). I later found the receipt on the floor and was able to pick up my order, but instead of a double chicken burger I only got a plain one. I didn't want to add more stress so I left it at that. Then I noticed a disgusting taste while eating it - there was a yellow substance in the meat. When I reported this, the same employee said in front of all the other customers, "Yes, you eat your food and then complain to get something new." This kind of thing is incredibly disrespectful and unacceptable. In the end I got a new burger, but the behavior and quality in this branch was simply disappointing. I hope that such employees face consequences so that something like this doesn't happen again.

So service is neither helpful nor can you count. The machines are severely flawed. They delete codes. Touch doesn't work. This branch is a disaster. Just cheeky

There is almost always something missing from the order or the wrong items are delivered! It can't be that difficult to pack an order once without errors?! A disgrace!

Best restaurant in Munich; Top service; Food always fresh; The boss immediately solved the incorrect PayPal debit with an M Burger :-)

The food is cold and is bubblegum like. Chicken burgers are hard and taste is bubblegum like you would eat rubber tires

Service concept is zero. They are very unfriendly and arrogant. Fries are always only a little over half full. And if you have it delivered to avoid this service disaster, something is always missing from the order. Pure incompetence of the staff, or a rip-off scam?!? Both very annoying.

Even tough it's a busy McDonald's branch the service was amazing. They never get an order wrong. The branch was also quite clean. Enjoyed a big mac.

We had to order new pancakes 3 times because they were always old. Just put it in the deep fryer again and it's fine. Scrambled egg wrap wasn't fresh, too much salad and far too little egg. You should urgently have the toilet thoroughly cleaned; the ladies' toilet smells awful.

Order machines completely overcrowded. How do you manage to plan so shitty? But the main thing when ordering from the machine is that you have to click away from advertising.

Unfriendly staff who then delete the pickup number from the system too early. Probably in order to appear good in some statistics... I still had to wait longer even though my order was "ready for pickup" after 20 seconds.

The toilet was in a deplorable condition.

I waited a very long time for my order, they gave me stale potatoes... They placed my order without napkins, and when I asked for napkins, I pretended that I hadn’t heard. There are three girls working to pick up orders, all with dissatisfied faces. I don't recommend it

20.10. 2024. Upon receiving my order, I was not given a tray, nor was I offered napkins. Customer service occurs with dissatisfied individuals.

The guy who cleans and tidies up everything here spilled a drink on my pants, the food is very tasty but the service is not.

The McDonalds on Feilitzschstrasse is apparently a well-run branch, the reasons for this are as follows: 1. The relatively high level of cleanliness. 2. The employees who are clearly trying hard and, for example, take trays from you even if you want to take them away yourself. You can tell that the employees behind the cash register/in the kitchen work quickly. 3. The quality of the food. I usually got really fresh fries here. You get ice in your drink (no longer standard either) and all in all the items are well prepared (and yes, there are differences between the branches). 4. There are good offers (there are differences across Germany). Things can always be better, but these days you have to appreciate all these things.

Checkout is blocked by a guest and employees don't open a second checkout. They don't care if I want to pay in cash.

The app doesn't work there and they weren't interested in solving the problem. My suggestion to simply type out the order was denied several times and only implemented after I asked again.

We were there on a Wednesday before a public holiday after the celebrations that night and were thrown out to eat straight after we ordered. we were yelled at and then they turned off the lights and continued yelling. wasn't cool and instead of McPlant I got spicy chicken nuggets. not cool either

I've experienced it twice now (during the day) where the burgers sit a little longer, you can tell by the cheese. But if you complain about this dry burger you get a new one straight away and without discussion, so I think the employees know exactly how long the food has been there, anyone who doesn't do that is just out of luck. There's a lot more going on in the evenings and you don't experience anything like that. The cleanliness in the dining area could be improved

I had breakfast there. Service was quick and friendly, food and drinks were okay, but the music was far too loud and not pleasant for breakfast (hip-hop, etc.). That really spoiled my stay in the morning when I would have preferred something quieter. Too bad, I won't come back.

Totally rude staff. Long waiting time. Sincerely, Uber eats.

From time to time an item is missing or a non-vegan item served instead of the vegan one.

The food is good, but the service is not always top! Employees often prefer to chat rather than do their job and serve customers!

I asked for help from an employee who spoke Italian and she did not help me at all. He didn't care if he bought or not. Thanks to a boy who takes the orders to the tables, he directed me to another employee who helped us selecting the combos we wanted. For this reason, I am not at all happy with the service of this restaurant. The bathrooms were dirty

Fresh, tasty food at affordable prices

The oil is particularly bad and the fries are always soft.

Ordered an ice cream at the machine and was not allowed to get my item without showing my receipt. This I did, but the very angry young lady took this and threw it out. I asked to have it back but was totally ignored by her and could not get in touch with her. She just looked at me angrily. I did not get my receipt and had to leave the restaurant without it. I would otherwise use this for company travel settlement.

McDonalds currently has an outside area under construction.

I ordered a regular big Mac and it has ketchup on it 🫡

The store has a good central location. The food was prepared quickly