Burger King München in München

Employees do not wear gloves when preparing food. The salad doesn't have a date on it either. Apparently not much has changed since the scandal... What a shame

Been there twice, handed over twice: health department immediately!

I found it too slow and unwelcoming

Easily accessible but under renovation in January 2025. First floor construction site. Very lovely staff

Schloss Burger GmbH is a franchisee, I would give this a wide, very wide berth :D

Service is very hard inside! Drive-in is very expandable. Difficulties in communication and be sure to check whether everything is in there! January 19, 2025 - update: Drive-in service is not getting any better, on the contrary: absolutely unfriendly in communication!

The terminals didn't work, you had to order at the cash register. My code for the menu didn't work and I only got the burger. The menu costs €6 and I got the burger for €3 even though the rest of the menu is worth more than €3. In addition, the burger was only half the size of the one from another menu where you can get 2 burgers twice as big for €12 and the rest from the other menu. They also only have one disabled toilet that you can use. I've never felt so ripped off. I can't recommend it.

There were four of us there. Ordering went quickly. Food was normal, as Burger King is. Was clean. Tables and floor were cleaned. But guys, the whole parking lot was full of ice, totally slippery. You have to spread it.

Burger ice cold service really unfriendly never again

The burger is excellent, but the fries are cold and, according to the taste, not quite fresh, plus the service, which doesn't even understand German properly.

For some time now, Burger King has really gotten better, cleaner, the employees are friendlier and the food is fresher too. I'd love to come back here now!

Once again my delivery was not complete. It sucks

I had my gopro on the table off and doing nothing and the personnel was very concerned with the camera. They even came to me and asked me about the camera and told me that I must keep it off. What are they hiding?

Customer friendliness is given a lower priority

Avoid!!!Have ordered 2 extra butgers, which they didn’t put in the take-away bag, and 1 fries bag is missed from the menu! Avoid if you don’t want to be cheated and not to get what you have paid for

A very disappointing experience I ordered online from Burger King today and was very disappointed. A burger was completely forgotten, which is annoying in itself. However, the way the problem was handled was even worse: I tried to contact the branch several times, but no one picked up. It was absolutely pointless. A call to headquarters didn't get any help - I was told they weren't responsible. Customer service doesn't seem to be a priority here. It's a shame, I expected a lot more.

Despite a long wait, which I assumed was freshly prepared, the food was only lukewarm to cold. Either the vegan patty was heated too briefly. Or the burgers were lying around for a while and no one bothered to put them in a bag. It's a shame, because the plant-based burgers are actually very tasty.

Very nice cooperation. The restaurant is very clean and the food always arrived whole and hot. Very good Burger King branch.

When we unpacked it at home, we noticed that the chili cheese was missing. It's better to check on site, which shouldn't happen when my number is called and the bag is closed. Next time everything will be unpacked at the counter and packed up again. From the employee, of course.

Food is always just lukewarm. By the time you unpack your burger, it's already cold. I actually have that every time I visit. Somehow you could taste the not entirely fresh fat on the fries. The service works. You don't feel like you've arrived, it's kind of like an anonymous canteen where the charisma is completely missing.

It took 10 minutes and didn't taste like anything

The hamburgers were cold. Dirty, long wait. It sticks to the floor and tables in several places. The inlet section was closed at the top. Toilet, no hand dryer or paper towels.

Disaster! Employees converse with each other in a foreign language, while their friends receive priority service and get their food quicker. You wait half an hour for a Coke and then only get it a minute after a reminder. There was a hair in a burger, the ice cream was runny and tasted strange - never again! Instead of preparing our order, the employees prefer to prepare their own food and eat it...

Very long waiting time. During a visit - MA was distracted by a colleague - didn't see that the order was to take away. On another visit - I got the wrong burger twice (instead of the beef I ordered, it was chicken) - unfortunately I only noticed it when I got home. Wherever possible, there is a local reading disability! Not all coupons on the BK app can be redeemed - it's a shame. Will avoid this branch in the future.

Today, October 29th, 2024 at around 7:55 p.m. the total disappointment again. Ordered a burger from Danish King, ordered without onions and cucumbers because I couldn't tolerate it and now I had stomach ache and nausea again! Simply poor!!!!!!!

Burger was fresh, fries were very crispy, the chicken nuggets were also very tasty. 😋 I can only recommend Burger King.

I'm not a fun of fast food, but I eat there when it's the closest open place, surround me. I don't know is it my lucky or it's regular situation there, but at night (0:20) products there are terrible. Sometimes in other bg I met approximately normal quality of products, sometimes it's not ok in the same place, but I don't feel do bad experience about food there

It's no longer fast food when I have to wait so long for my food that I could have cooked something myself in that time. And when it was finally ready, the burgers were still cold, as if they had been there forever.

So far so good... The food (quality) was great... The quantity was out of the question... Paddy only covered half of the rolls... Everything tasted fresh... The service was very good and friendly despite the annoying and sometimes cheeky boys on site. Only the man with a dark and unfriendly facial expression who was always running in circles around the store to clean was a bit annoying... The toilet was ignored when cleaning the guest room... toilet paper on the floor, paper for hands (used) on the floor, around the toilet various liquids on the floor and on the glasses... Therefore only 4 out of 5 stars...

I ordered a Whopper without mayonnaise and without cucumbers, and that's what it said on the receipt. I was still given a Whopper with mayonnaise and cucumber. The worst BK I've ever been to

The food was old and did not taste verry good. I love burger king but i do not recomand this place. I order without something and thei did not pay atention. Only ting good was the drink.

It is impossible to pay by card, not at the cash desk, not at the terminal. There is no notice of this anywhere. 12.09.2024

Been there several times, the cashier had often rounded up the amount herself, despite repeated complaints that this was not okay. Wrote to Burger King Germany, no response so far. The system is the same in Ingolstadt and Landshut. Food was ready relatively quickly on site because there was a system of relevant employees on site.

Pleasant environment for fast food and good food

Tables and benches are rarely cleared or cleaned and even if they are, they are still dirty. The staff hardly speaks any German, but I find that those who speak often understand English.

The food was fresh and prepared quickly. The ambience is nothing special, typical fast food place. I would be very grateful if the tables were cleaned because it was very sticky on the table.

Not very comfortable but you shouldn't expect that from a burger chain. The Whopper is unique.

Chaotic, helpless and a complete mess. I only go there when I have enough time and motivation to watch the spectacle of organized helplessness. It was early one evening around 5:30 p.m. 4 orders were open, 1 normal bag each. We all waited a solid 20 minutes. The orders take forever and three days. Sometimes the burgers were taken out of the paper and then taken to a colleague to look together at what was inside. Then closed it again and put it back. Basically there are 5 men standing around the checkout talking and taking packing slips out of each other's hands. The customers' food is placed in the middle between the speakers, delicious! When at some point no one knows what they're doing anymore, the three boys from the kitchen come along. Then 8 people stand at the front of the checkout and talk something. Unfortunately, I didn't understand anything in all the confusion, my Hindi isn't good enough. My order then just sat there for another 5 minutes until, after 20 checks and lengthy discussions, it was approved by an obviously very tired Indian with red eyes. The drink was non-carbonated, the fries were bland, the burger, a double Whopper, tasted okay.

I called but didn't reach anyone. I have ordered and I have not received anything to pick up my order. Please send me money back. CFHMMH order number

Above average BK. Update 2024: Well above average now, I would say.

Not so great, toilet door open, tables dirty and everything seems very unhygienic.

Worst bk ever, they don't have anything under control

Food was rather dry, staff was too overworked and things like open toilet doors and dirty tables were a huge turn off

Preparation was quick and the taste was okay for the price

Was there around 1 p.m. There weren't very many guests present. Nevertheless it was not possible to order at the checkout. So via the machine. An employee was responsible for both the drive-in and the inside serving area. There were other employees in the background who were having fun but weren't interested in the issue. The table I sat down at was by no means clean. I honestly miss it at a Burger King like this.l

Actually 0 stars because I was simply sent away as a customer willing to pay in Mc Drive. There was nothing going on. . Not acceptable as a regular customer. Never this branch again

Burger King. But it went pretty quickly and the staff was friendly.

I thought I was in India. Foreigners only. Food preparation with hands without gloves. Terrible.

The upper floor was closed. On the way to the toilet the floor stuck. It's very clean downstairs.

Awful experience, I got a french fries which I think they cooked it like 2 days ago! A funny fact about this place is, it really doesn’t matter if you ordering online or eat there, it’s the same : super bad! and nobody cares at the same time! 🙂

I don't know if they can't do it or if they want to cheat people out of their money, but every second order is missing at least one burger.

I experienced extremely slow service at the Burger King in Munich. Despite only one car in front of me at the drive-through, I waited for 20 minutes. This location is ruining Burger King's standards. I will not be coming here again.

Great service, friendly service...

The vegetarian burgers are surprisingly better than what you would expect at a traditional meaty burger joint. There is still room for improvement with the rolls: less hidden sugar and more fiber. Pleasant: I can still get something here at 10:30 p.m.

The entire store is not the cleanest and has already been inspected and criticized by the authorities several times. The floor in the kitchen area is so greasy that the workers just slide on it. The tables in the restaurant are also wiped down, but with dirty water and cloths, so that you can clearly see the wipe marks. The toilets are disgusting and the area outside is also very dirty and is not cleaned adequately. Actually, this is a case for tissue supervision.

Had the worst stomach problems after visiting this establishment... waited forever and then got 2 old and cold burgers. Not anymore for now

The first and last time I was there. Noisy restaurant because some parents don't have their children under control and don't pay any attention to other guests. The employees roll their eyes, but apparently they are not allowed or don't want to say anything The burger was tasty and the fries were hot, but the tables were dirty. The staff are attentive, but they don't seem to have enough time.

Please do not order there. Food inedible. Complaints are not responded to

Got a 🚽 it's clean here Lecka ice cream 🍦 inexpensive. Got small spoons even though others got big ones. :(

We had a really good experience here today! A dear employee intervened - after the cashier had already given us a voucher for Plant based Whopper - and made everything possible. A very competent young man who has the system under control and works in a customer-oriented manner. Thanks for that!:)

Unfortunately, the orders took almost 15 minutes while dark figures debated religion in the background. I'm slowly but surely a little afraid of going to this branch.

There is quite a bit of dirt lying around outside, which is due to the typical clientele from this corner of Munich. Cleaning a little more often would be advisable. The food is good as usual.

It's a shame that you can't get anything to eat 20 minutes before closing time on a day where Metallica is playing in Munich. Apparently closed due to wealth 😡

I just ordered 4 cheeseburgers, went home and I bit into them with pleasure, then my son came to me and said mommy doesn't eat????? I asked why he opened the citizen and in the middle of the sauce there was a big fly 🤮 🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮 I thought I was going to throw up on the dining table... wow, I've never experienced anything like that before... ugh, ugh, never again

Restaurant not clean, food cold and greasy, fries soggy, unfriendly service, reusable packaging ordered, disposable received

My daughter liked it, food is far too expensive for the quality, it's better to take something with you or eat outside. There is no service, you just have to pay at the checkout 😁

One of the visually best Burger Kings around Munich! As is the case everywhere, most of Burger King's male employees have not grown up with hygiene, and watching the preparation is often torture. Burger King should finally spend more money on staff. That can not be that hard?

Short waiting times and the food is always warm and tasty👍

As always, service not professional, effortless. Ambience outside too loud inside, like food. Have fun. The only thing that's good is parking spaces, but you won't get tired of them.☺️

I ordered at 10:26 p.m. and I'm still waiting (it's now 12:05 a.m.) No answer to calls or anything Contact Thanks you hangers, I'm starving now

We ordered here again after a long time, which turned out to be a mistake. Only half was delivered (value of approx. 14 euros). And unfortunately this is not the first time. We wanted to call and let them know but no one answered the phone. Even 1 star too many!!!

Ordered for delivery and after three hours still nothing came. Load Siff 🤢

Unfortunately, the food was cold and the cheese on the burger wasn't melted. The bun is too dry. Unfortunately, it took me 28 minutes to drive in even though there were only three cars in front of me. Definitely not a recommendation.

Thanks to Brother Suhail, he was very helpful

Employees a disaster. Forgotten at least every time. 2 things!

Standard Burger King. No defects whatsoever. Quality also average.

With worker nails 🥴🥴🥴🥴🤮 sorry...

The worst Burger King branch. Order arrived after 1 1/2 hours, delivery person was extremely rude. Cold and soft fries, burgers too

Vending machines don't always work. Vegetarian dishes are very good. Unfortunately the fries weren't that warm. Parking is ok. The place is clean

Table sticky. Toilet surprisingly clean and tidy. But don't collect the deposit and pay it back. I believe this is illegal?

Be careful if you really want to eat vegan. Normal chicken nuggets are regularly served here as vegan food. If the cola was not poured into the deposit cup but into the disposable cup, it is simply refilled. If you complain, you'll hear stupid sayings.

-Very bad service Very unhygienic (there was a moldy lettuce in the burger) -Always incomplete orders -You don't even understand proper German

Delivery service: terrible! Food cold, mayo smells like rotten eggs, driver unfriendly, half of the order is missing. When you call you get the answer: I'm not leaving again just because of nuggets and a burger!

Ordered a whopper menu with cheese and bacon. I get a cold burger where it looks like you have opened it and put cheese and bacon in it (cheese is not melted and both cheese and bacon are to one side). I complain about the delivery of the burger and soon after I get a "new" one It looks and feels most of all like you have reheated the same burger. The paper it is wrapped in is unnaturally very hot. In addition, I ordered potato wedges but got 50/50 potato wedges and regular fries and this was also cold, but I didn't bother to complain about that.

"Burger King: A disappointment in every way" My visit to Burger King was a disaster. The employees seemed to barely understand German, which led to frustrating order processing. The waiting times were unbearably long, and when I finally got my food, the fries were cold and the burger was carelessly prepared. The kitchen was a mess and the overall poor service convinced me: I will never go to this branch again.

The food arrives cold, late and to top it off incomplete. A disaster. I wouldn't order again even if it were free.

Very dirty, dirty, unkempt toilet, ugh, nothing to eat there, especially not baby diapers in the unclean room

The burger was listless and sad. The patties were shoe sole, way too much sauce and no lettuce and tiny piece of tomato. The lights flicker on the lamp, the upper floor is completely closed despite the full house. People running around freely in the kitchen even though they're obviously not part of the staff? I know different things about Burger King, but this place should be avoided. Disappointing.

Unfriendly service, long waiting times, the temperature of the food served leaves something to be desired.

If necessary :( Checkout employees impatient, burgers only warm

The staff at Burger King Trieberstraße is unfriendlyThe staff at Burger King Has 10 tomato ketchup and fries sauce🍟 I grilled 4

One of the worst experiences I've had with deliveries. Waited 1.5 hours for the food, everything was completely cold. A coke was also forgotten and the delivery person said he didn't have time and had to go straight away. Absolute rip off and waste of money because everything is cold last time I order anything there!!!!!

Crime scene of the program "Wallraff Undercover", which highlighted untenable conditions. Unfortunately, after expressions of remorse and short-term closure, there was no improvement. The workmanship quality is still significantly worse than other branches, the milkshake machine is constantly "just cleaned" and the fries are 5°C above ice cream. Rather not.

Here the citizens were, fries were all lukewarm, quality had become very poor. This staff is simply a mistake and belongs away. I'll never come here again, no one should come here anymore, then maybe something will change... Dirty shop

Kann mich den Wallraff - Recherchen einfach nicht entziehen. Inzwischen werden immer mehr BK-Filialen einfach immer schlechter. Sauberkeit!? Was ist das! 😠

Drei von Vier Burger falsch, falsche Sorte Milk Shake. 🤦🏻‍♀️ Läuft nicht

Der Service in dieser Filiale ist sehr freundlich und flott und Extrawünsche werden zuverlässig erfüllt. Es gibt zahlreiche kostenfreie Parkplätze (auch behindertengerecht). Im EG befindet sich eine gepflegte Behindertentoilette.

Loved It! a must visit, good quality and very reasonable price.

Die Tische sind häufig etwas klebrig. Das die Pommes bei so einer großen Fastfoodkette so schrecklich schmecken ist schon auch ein Wunder, die Pommes sind trocken und kaum gesalzen, da bringt auch ein Dipp nichts mehr.

very good place to have lunch especially with kids, plenty of options on the Menu, self or counter paid option. easily accessible and free parking lot. delicious options.