McDonald's in München

Just had a particularly great experience in this store. Drove there, bought a burger, drove home and discovered that the "meat" had been forgotten on my burger... When I went back and explained the situation, they quickly ran back to make me a new burger. However, I didn't want a new burger. I just wanted my money back. However, this request, which I made several times, was ignored. When they came back with the new burger and I still didn't want one, they handed me a 10 and said "that's fine". The burger cost €7.49. I didn't want any more money either. A friendly approach and perhaps a short, “serious” apology would have been enough. When I said that I didn't understand how you can forget the "meat" on a burger, I was given a tip as a farewell, which I would now like to pass on to all readers here. “Please check that everything fits before you take your food with you.” So what have I learned.... from now on always check whether there is MEAT on my burger..... thank you👍 I didn't think (until now) that the level was that low...

McDonalds is truly one of the worst fast food restaurants there is. The food, the staff nothing is really good. There are also too many other fast food restaurants that are worlds better.

McDonald's on Harras, the worst there is, really bad staff who constantly give out incomplete orders. Always check your bags!!!! Otherwise you will be screwed!

Ordered with my McDonald’s app and paid €10.48. According to the app, my code at checkout indicates that I can pay the amount. Then the gentleman at the checkout wants €27.98 from me and says that can't be right. Please take another look and see what's there, yes, and then the branch manager comes and says what do you want? Don't you have any money to pay, Serge? What does one have to do with the other? Look at the app, it says €10.48 that you have to pay and the gentleman wants me to pay €27. He says what the gentleman says will be true. Oh well, the McDonald’s app says something different and your cash register says something different. Last time I was in this store was Harras..

I only rate the service and someone who prepares the burgers here. How come? This is the fourth time I've ordered a burger that was supposed to have a special type of cheese and then gotten the wrong one even though the correct product name was printed on the package. Since this always happens in the later hours after 10 p.m., I assume that it is the system of an employee or branch management. I don't know whether the branch management wanted it that way or whether this one employee in particular did it on purpose. Unfortunately, I can no longer assume that this was an oversight. So far I've always noticed it on weekends, i.e. Friday, Saturday and Sunday from around 10 p.m., but I've never had this problem here at other times of the day. What happened last? I order a Big Rösti Raclette menu and get a Big Rösti Normal, which costs €0.50 less. It was the same the time before last, I took it with me and couldn't complain/get it replaced. But now, the last time, it was funny: I was there to eat and didn't order takeaway because I already suspected it would happen again. And yes, it happened! I went back, showed my note that I had ordered the Big Rösti Raclette, showed the packaging where “Raclette” was printed, opened the packaging and what was in the burger? The yellow cheddar! The woman apologized, walked away briefly, said she needed a new Raclette Burger (..), and a loud male voice said “here, here”. She gave it to me, I went back to the table… and another raclette wrapper with a cheddar hash brown! Then I was angry, ate the fries, drank the Coke and waited for an employee to come by. I told him that I had already exchanged it once, he had also seen me before that I had complained about it to her colleague and I showed him my note and the exchanged burger again. After about a minute he brought my real raclette burger. That was my last experience that led me to write a review here. Because the other two times it happened to me with the “Der M” burger. I once ordered it with an extra three slices of M cheese and what did I get? Just the normal amount of cheese plus parmesan! They usually only use parmesan in salads (!?!?). So how does he come up with this? How come? That's intentional! It wasn't like there was no cheese left either! There has to be a system or the guy is an absolute ...... I have a feeling it's because of this one employee who often works the night shift on weekends. I've never noticed it at other times of the day. In case the branch manager or someone from McDonald's headquarters is reading this: I was last there on Friday, November 29th, 2014, around 11:30 p.m., "Order 161", a Big Rösti Raclette menu, if you can keep track of who this was. …… then please train him properly. If I buy a burger with extra cheese, I pay more money, and if the extra cheese isn't there, which was the case with my first M-burger, or if the wrong cheese is deliberately put on it (Parmesan slices) why!?!? Is he selling customers the idea that we can't distinguish between types of cheese? That's annoying, what's the problem with putting the right cheese on it? The guy has a problem, I wonder what makes him tick! Especially when it's to go and I don't realize it until I get home, it's damn annoying. Actually, I also want compensation for the three burgers before that, which unfortunately I couldn't complain about.

This shop at Harras always forgets something. 2 menu I ordered and she had forgotten a Coke. This happened second time.

The “real” nuggets had to go, or why did I get chicken waste nuggets instead of PlantNuggets?

Tried to call them many times to correct an online order, they never answered the phone in 30 minutes. Unacceptable.

Boy I wanted cheeseburgers and not chicken burgers

I really don't order here anymore. I just think it's a disgrace when you sell Mc Rib completely without sauce, that's just cheating on the guests, I don't like to write bad reviews but people get the hang of it, the products should be the same in every restaurant... repeatedly didn't make it, that was the 5th time there was no sauce on my burger

Even though the store is open 24 hours, we couldn't eat there and had to take our food with us.

Perfect location, space fine. However, I wonder if the staff knows the difference between the "normal" and Mc Plant nuggets. I ordered "normal" ones and got McPlant....

As expected no surprises. Parking is a nightmare. There are paid street parking options nearby, but they're a bit of a walk. Avoid the underground parking—it’s pricey. When I parked there, it cost about the same as a Big Mac for the time I stayed.

Everyone was very nice. And tried to help any they could.

Ordered delivery, waited for 2 hour, “we have cancelled your order!” Bravo !

We had not finished our meal when the employee shouted at us to leave because we were sitting for a long time. Is this how McDonald's treats guests?

Just slow...09/25/24...in the morning it's very fast and hot...except when 10 people come at once... Staff is nice and friendly, if not please touch your own nose first. .

Last week the wrong dressing was packed with the salad, today two paid portions of lattice fries were missing. At this branch, you can only advise those picking up items not to order here or to unpack the bags on the counter and check each item individually if you want a complete order.

My order #290 was incomplete - cheese is missing, - and we had too much waiting time around 20 minutes.

Eating always takes a long time. The cleaner tells everyone where to sit, in an unfriendly tone

Standard service with minor flaws The McDonald's at Harras offers a typical fast food experience that maintains its usual standards. The facility is functional and meets the basic requirements for a quick and easy visit. The quality of the food is at the familiar McDonald's level, with the usual burgers, fries and drinks. The portions are generous as usual, and the prices are reasonable for fast food. However, there are minor deficiencies in service and cleanliness. During busy times there may be longer waiting times and tables could be cleaned more often. Although the staff is friendly, they could be more efficient in processing orders. Overall, McDonald's am Harras is a solid choice for a quick meal if you're expecting typical McDonald's standards. Small improvements in service and cleanliness could make the overall experience even more pleasant.

Absolute disaster. There was neither anyone in front of us nor was there any stress. Sauces weren't right, we ordered twice the meat but didn't get it (but paid for it...). Ordered without cucumber but didn't get it, made dessert wrong, ordered burger without onion but got it with it, no thanks! Never again!

You don’t get your completely Order! There is always something missing? And what you recive is damaged!

I wanted to redeem my coupon and that wasn't possible. I think it's a shame

It's nice to advertise vouchers but no one works.

often been my salvation. but during Corona it was a disaster. Tastes like anywhere else. sometimes it is warm too.

I don't like these places but they are really very kind and my whole family, who loves McDonald's, say that here in Monaco it is the one where they ate best. The little square outside where you can have your meals is very nice.

Friendly and well organized, McMenu was very fresh and fries were also crispy. I can really only say good things

Not the standard you are used to from other McDonalds. The staff tries hard...

Smaller McDonald's directly on Harras, therefore often overcrowded and with longer waiting times. Sometimes employees work at the checkout for whom the words “friendliness and customer orientation” are unfamiliar.

I've bought ice cream several times and Sunday is always half full, see pictures below. Very poor quality, cold food The contents of the burger are also often missing.

This is at least the fifth time I'm ordering my big mack meal with curly fries and I constantly keep getting regular fries, it's annoying. I usually don't stress over situations like that, but it happened too many times now and I can't call it coincidence. I also ordered my sandwich without cucumbers because I'm allergic to them, and guess what, I got cucumber slices in my sandwich, thanks god I noticed it on time. I don't know what it takes to change and remember those two details in my order but I'm sure I won't be ordering anymore

It was disgusting how loud it was, shouting from the employees and guests. Completely overwhelmed by the crowds. I was so sorry that I ordered something, but I was very hungry, my partner didn't eat anything because it was too much for her. The branch can't do anything for its customers, but that was the bottom drawer! Junkies, bums and outrageously loud people tend to be from the south of the country. Never again a small snack at Harras, even if your stomach growls.

Very nice and cozy café with a special atmosphere. Delicious pastries as well as coffee and tea varieties. Highly recommended.

The service at this McDonald's is terrible. Incredibly slow and unprofessional staff. Worst branch in the city. Avoid if you value your time!

I quickly get trash after eating burgers. The meat and vegetables in it are not fresh and this is not an isolated case. My boyfriend also has the same symptom as me after eating

I love McDonald's more than anything and the food tastes delicious, the only problem is that they sometimes forget to put the burgers in and the change otherwise everything is perfect :)

Incredible! Open until 2 a.m. and then closed at 11 p.m.! It's probably asking too much to tell Google!

I ordered before breakfast closed, i.e. before 10:30, online via the app. I was there after 3 minutes and had to wait until breakfast time was over when I was served at the checkout. I had to wait almost 10 minutes at the checkout, even though there wasn't much else going on there in the morning otherwise. You will also be laughed at by the Pakistani or Indian employee because the system deleted the order and only my order number was left. So there was no breakfast for me and I had to leave. It felt like none of the employees were interested in that.

Lots of people on Saturday evening. Everyone is jostling because there is not enough space. All seats are taken, so don't even expect to eat inside, otherwise you'll have to wait 20 minutes. The ordering machines are simply always busy and there is a long queue for them. The wait for the order to be ready is ≈4 minutes, the food is hot and fresh. During delivery, the woman indistinctly shouts the numbers of the order number (namely, not a number, but numbers, for example ONE TWO THREE and not HUNDRED AND TWENTY THREE) and it is very difficult to hear anything, you need to stand right next to the cash register to pick up the order. I ordered to go and when I asked for a package (they give it out without it) the woman ignored me twice and I had to ask another member of staff to give it to me. When you eat inside and your order is taken, prepare for the fact that they won’t include sauce, potatoes, or a burger in your order.

Definitely one of the worst McDonald's in terms of service. Staff are usually overwhelmed when there are more than 5 orders in the waiting list. It's a shame I definitely know better Mc Fondas franchisers

Bad employees, you can't eat outside or inside just because we had brought alcohol with us that wasn't open. Very rude.

I like coming here. Sockets, table service, free toilet. What more do you want

During a short visit to Munich we visited this branch “Am Harras” Conclusion: Nothing special but OK

Update 2024 Things have gotten significantly better. There was really hot food. There are more stars for that. Then I will go to this branch again in the future. They were just kidding me so much, I wanted a hot burger not a lukewarm one. Then they make a new one that was even colder. If I complain, boss says that's standard... Well, after years of visiting, I'm going somewhere else. It's getting worse and worse...

three at a counter and can't do anything, we just wanted our ice cream what that was

digga I wanted to buy ice cream with my colleague, everything was nice and good, this ice cream tasted like expired cheese, digga I was scammed so bhd nd times they make ice cream what a victim yau

Very busy, but staff were very nice and helpful.

I waited a long time for my order, the potatoes were brought cold and stale. Big disappointment. Each time they make a different cappuccino, once they got good coffee, but all the other times it was terrible

I was in this facility 2 times. For the first time I was brought a cold french fry. The second time I waited 17 minutes for my order, although the flow of customers is not large.

Disrespect for the client. Reluctance to help. I feel like I owe them something. Some Asian guy they have as their little boss has probably achieved his dream.

We sat outside, the food was served and the staff were very friendly

Very small McDonald's, staff is very friendly, but when the weather is bad and you have to eat inside it's too tight!

Oh I have so much to say. Time seems to have stopped here, and I don't know how many of them know about this place, the village. Old Greek sights,, the history of Greece. Big Stones,, old houses, people work a lot here, they really struggle. I met cows, bees, honey, agricultural products, machinery. they have everything related to healthy food, but they don't have the 21st century. At the very beginning, the aunts who sell handicrafts were waiting for me. very nice and not expensive. I paid 150 tl for one chain, or about 5 euros. They don't have a market in the village, they have to travel a few kilometers to buy souvenirs. In general, a nice place, wonderful people, hardworking people, and a lot of history, it's worth it visit.

Macces. Food is delicious from time to time.

The new team is super fast and the order is always right. I've been eating there for the last 3 nights. Everything perfect.

I've been waiting almost 2 hours for my food, is it coming soon?

What did McDowell do with the breakfast...used to be great, now unfortunately subpar.

So far I've always been happy, but lately it's just been embarrassing! Since when are the ice cream sundaes like those at MC Flurry not even filled halfway? Unfortunately it's only available at this MC Donalds on Harras!

The whole family was flat. Report to the health department goes out today

Exceptionally nice & fast service. Thanks! :)

A beautiful branch - even with an outdoor seating area - has blossomed :)

fast, friendly and committed staff. Guest area is usually sufficiently clean 👍

Tried to order something but my order was canceled without explanation. That's not how you treat customers, that was the last time I'll order anything here.

It looks okay, but the employee with half the glaze is very unpleasant and unfriendly, he also just shouts and doesn't even speak German properly

Always friendly, my kid loves it

Relatively dirty and way too busy. But it fits.

The food tasted mediocre, the service was poor and the tables were unclean.

The burger fries song is not good

Well, Mac Donald's! The service is friendly and accommodating and the waiting time for food is short!

Waited for eternity to miss my Transport, and got nothing to eat still. Enyoi your 30year old milkcows....

The woman at the counter forgot the Coke. When we got to the car, we noticed that the fries had been forgotten too. The waiting time, even though there were only 3 customers at that moment, was also longer than average.

They canceled the order 4 minutes before the food arrived. You sucking cartridges!

Visited a few times while on my stay in the are. First time everything was fine, second time fries were stone cold and soggy, third time I ordered curly fries and was given a mixed bag of cold regular fries and curly fries.

Food, prices and waiting time to order are OK. A tasty McSet (Big Mac, fries and Coca-Cola), as well as ice cream and first-class coffee. Clean bathroom. Open until late. An adequate rating for the attractiveness of this place ;) I recommend!

I forgot the ingredients on my Mac Flurry, which is why I had to ask them. super rude. slow work

Seating on 2 floors Just like MC Donald is

Exceptionally friendly employees who support each other and are nice to customers. You rarely get that impression otherwise. The food tastes like it has for 45 years, more or less7

Curly fries weren't done, cheeseburgers were missing, 2x mayo were missing and you can't reach anyone there by phone. This was the second time and each time something was forgotten. Order was via Lieferando. This was quick and complicated. Only the rest/the food was catastrophic.

Absolute disaster. Not only do the police and young people fight at the front door, but half of the things are (intentionally) forgotten. Pure waste of money, service not acceptable at all. One thing I learned: always check what's in the bag!!!

3.89 for curly fries. Lukewarm to cold. If you want to say something, you are ignored and simply left standing. They see that you bring something back...

Hier wird immer gelogen mit der anzeige wann das essen fertig ist -- wahrscheinlich um ggü dem manager besser als andere fillialen da zustehen. Als kund fuehlt man sich einfach nur verarscht wenn nach 2min "fertig" da steht und man dann noch weitere 10 minuten hingehalten wird. Diesem betrug sollte ein ende gesetzt werden.

Richtig unverschämt das McDonald’s am Harras knapp 2,50€ fürs Essen liefern verlangt und der am Goetheplatz Nix

Haben bestellt und es ist nicht alles angekommen,nach mehrmaligen anrufen haben wir endlich ein Teil unseres Geldes bekommen und ein 10% Gutschein

Ordentliche Toiletten, PC für die Kleinen, im Sommer zum Draussensitzen, alles in allem zwar klein, aber ok.

Typisch McDonald’s ;-) klein, aber volles Sortiment

Für mich das schlechteste Essen - wenn man das überhaupt so nennen kann - das ich je in meinem Leben gegessen habe. Alles andere ist besser vom Geschmack, Konsistenz, oder was auch immer, als das.

Personal ist sehr unmotiviert, dementsprechend sehr lange Wartezeiten bis das Essen fertig ist.

Insgesamt 0,00000000 Stern! Nie wieder!!!!!! Gar keine Empfehlung! Nici vorbă!!!!!!!!!!

El peor macdonalds de todo bayern, la comida esta sumamente mala muy preocupante la verdad porque si ya de por si este tipo de establecimientos deja mucho que desear con su comida imagínense el nivel que tiene. Me pedí un mc menú vegetariano con papas fritas y una hamburguesa, las papas fritas que me entregaron eran viejas y estaban frías parecían chicle, pedí que me las cambiaran porque no me quería comer esas papas y me dieron otras totalmente iguales es decir que esta gente tenía varias raciones de papas en mal estado y ls estaban vendiendo sin importarles su estado, si hay algo por lo que destaca mcdonals es por sus papas fritas pero aquí no es el caso lamentable 😞, segundo la hamburguesas me la entregaron y pregunte si era correcta porque no veía el símbolo de mcplant en la caja y me dijeron que si que era esa mi hamburguesa así que me la lleve a la mesa 3 minutos después llega un empleado corriendo porque esa no era li hamburguesa y me entregaron otra con el símbolo de mcplant en la caja 😠 es decir que yo estaba en lo correcto, por último quiero destacar la mala actitud de sus empleados 0 servicial y poco atenta, el lugar estaba sucio y el hambiente pésimo, no se si le presten atención a esta reseña pero espero que si lo hagan y tomen cartas en el asunto para mejorar este establecimiento.

Gutes Essen, guter Service, guter Preis! Empfehlung!!!

Ich habe noch nie in meinem Leben so frische Sachen gegessen in einen mcdonalnds der Service ist SEHR gut Ambiente perfect. Das beste McDonalds wo ich je war

Eig nice aber man kann sich um 3 nachts ein burger gönnen aber nicht um 11

Ich gehe meistens einmal pro Woche zum McDonald's und dort esse ich fast immer dasselbe, Big Mac Menü, 9 Chicken McNuggets und ab und zu noch einen FischMäc. Innerhalb der letzten vier Wochen hatte ich zweimal das Glück dass sich das Personal unabsichtlich bei den McNuggets zu meinen Gunsten verzählt hat was ich natürlich sehr gut fand. Das bringt natürlich auch einen weiteren Stern bei der Bewertung.👍 Das Personal selbst ist sehr freundlich, zuvorkommend und hilfsbereit. Je nachdem wie der Andrang ist kann sich der Tonfall auch mal ändern. Liegt aber meistens nicht am Personal sondern an den Kunden und wie sie sich aufführen. Ich selbst fühle mich wohl und werde weiterhin wöchentlich hingehen unabhängig von der Anzahl der Chicken McNuggets. 24.08.2023 Ich weiß nicht woran es liegt aber ich habe jetzt zum 3.ten mal Glück mit den Nuggets.

Normaler Mcdonalds, Lokal sieht auch sauber aus

Маленьке приміщення лише з трьома боксами замовлення їжі. Але затишно, та є з десяток столів ззовні.

Ein MC Donald halt :-) aber gepflegt und sauber, direkt am Harras.

Sauberer als andere McDonald's mit gratis Toilette 👍

Clean and nice place in am harras

Wie einem halt ein McDonald's gefällt. Aber man bekommt schnell sein Essen.