Basierend auf 2.916 Bewertungen gefunden auf 2 Websites
Basierend auf 2.916 Bewertungen gefunden auf 2 Websites
Nº 512 unter 559 unter Augsburg
Stellungnahmen
I was there late after 10 p.m. Fresh is different. It shouldn't be like that
H. G. . 2024-11-16
WEITERE KOMMENTARE IN Google
Watch out!!! They put in “small” instead of the “large” size. For us it was fries, for friends it was a drink!
Josi Marby . 2024-11-14
WEITERE KOMMENTARE IN Google
It was very tasty. A change there if you don't eat chicken that often.
Tiger King85 . 2024-11-08
WEITERE KOMMENTARE IN Google
Everything was nice, service was quick but the food wasn't freshly prepared. Although there were 9 people there at Abendsgäschefs. We threw away half of it, it's a shame. Quality is definitely more important than quantity.
Encis A . 2024-10-24
WEITERE KOMMENTARE IN Google
Unfortunately very slowly. Drinks are from Pepsi. Coffee not recommended. Unfortunately, the food wasn't good today
T. B. . 2024-10-22
WEITERE KOMMENTARE IN Google
Too expensive for me personally
Jeannette Grist . 2024-10-20
WEITERE KOMMENTARE IN Google
Back after a few years and this time I would be satisfied 👌
Boban Kakov . 2024-10-19
WEITERE KOMMENTARE IN Google
So sorry, but we don't sell milkshakes an hour before closing because the machine has already been cleaned. It doesn't work at all. And unfortunately, again.
Rebecca Körber . 2024-10-19
WEITERE KOMMENTARE IN Google
The food was horrible! The wings we ordered were smaller than before and they were dry and had almost no meat on them. I was there with three friends and we all got diarrhea and stomach pains the day after. When we asked the staff for help with the order, the employee had to ask three colleagues if any of them spoke German. I really wish the old KFC was back 5 years ago where everything was fine.
Emre Erdem . 2024-10-18
WEITERE KOMMENTARE IN Google
Fantastic experience at KFC! The food was fresh, tasty and exactly what you would expect from KFC. The staff was friendly and the service was quick. I particularly liked the cleanliness of the restaurant and the atmosphere was pleasant. I will definitely come back. Absolute recommendation for everyone who loves good fast food!
Oleg Janin . 2024-10-18
WEITERE KOMMENTARE IN Google
I was eating there with three children, we had ordered and paid for everything at the self-service counter, and the food was there. Oh, it took about 10-15 minutes to prepare, the fries were cold, I ordered water in a bottle where I paid a separate deposit and got it I got a cup to fill myself at the drinks SB where there was simply different water. When I wanted to complain about it, the man just said SB no more and it was done for him, the food was lukewarm, the tables and floors were very dirty! We will no longer visit the restaurant and cannot recommend it.
Alexander Reiter . 2024-10-14
WEITERE KOMMENTARE IN Google
Excellent chicken burger, chips and Pepsi cola refill
roberto vecchi . 2024-10-06
WEITERE KOMMENTARE IN Google
I love chicken, but firstly, the service, almost by foreigners, leaves a lot to be desired, i.e. you don't always get what you order, and secondly, more importantly, when I look at the dirt in the room and in the toilet, my imagination says that the kitchen can't be better and at this point it's good the breaded looking chicken sticks in my throat...👎👎👎 06/10. It's probably been about a year since my last visit to this restaurant and I must say that the cleanliness of the room and toilet has improved, I have no complaints 👍
St.R. Wysocki . 2024-10-06
WEITERE KOMMENTARE IN Google
I ordered a menu as take away. They called me and said that the menu is ready and I took bag , went to home. As I am at home I opened the bag and realized that there isn’t any burger inside of this bag. It was really disappointing. Such a bad experience. So I extremely don’t recommend this kfc restaurant.
Eda Gorgulu . 2024-10-01
WEITERE KOMMENTARE IN Google
So this branch has improved a lot. There are several order machines. Tables are wiped down. Food is delicious. Star deduction: Prices have been raised significantly.
Yuliya M . 2024-09-28
WEITERE KOMMENTARE IN Google
Serving something like that is not okay. We recently went to this KFC and ordered 2 menus. The day after we both had incredible stomach and intestinal problems. You should take a look at what is being cooked in the kitchen. I can only advise against it.
Theresa . 2024-09-27
WEITERE KOMMENTARE IN Google
I ordered a wrap menu with extra bacon Meat was raw and the bacon The wrap wasn't rolled up at all Fries tasted really rotten Overall I can't recommend it for so much money and such bad food.
I love Cookies . 2024-09-27
WEITERE KOMMENTARE IN Google
Actually quite cheeky. Food worth 50 bought. Employees not friendly or anything like that. And the place looked like shit... Never again
Korbinian Wagner . 2024-09-26
WEITERE KOMMENTARE IN Google
Terrible! Dirty tables, benches and floors! While I used my child's wet wipes to clear the table of a lot of leftover food, SIX employees stood around and talked loudly. After the third complaint I finally had my complete and correct menu. Of course, if you don't understand a word of German, it's no wonder that half of my order is forgotten or prepared incorrectly. This juice shop will never see me again! What happened to KFC?
Jennifer Müller . 2024-09-22
WEITERE KOMMENTARE IN Google
Food was good unlike other reviews, the toilets should definitely be cleaner but overall a good impression
Leon Fuchs . 2024-09-21
WEITERE KOMMENTARE IN Google
The meat in the burgers has become smaller and is no longer as crispy. Not as good as it used to be!
Chris Sklous . 2024-09-17
WEITERE KOMMENTARE IN Google
Well, it's my third visit to Kentucky Fried Chicken and every time it's been disappointing. Tables weren't cleaned, everything was left on the floor. (There were enough staff there) Unfortunately I won't be coming back...
Robert Kövecs . 2024-09-17
WEITERE KOMMENTARE IN Google
Food was okay but there was almost nothing going on in the store, but there were endless mistakes when ordering, wrong products and some people forgot. 8 people in the restaurant and the trolley for the empty tablets overflowed. The floor stuck at every step and probably hadn't been cleaned for a long time
Chrisspezial222 . 2024-09-15
WEITERE KOMMENTARE IN Google
From 4 it goes down to 2 stars. The last two times there was always part of the order missing and I'm not talking about ketchup. It has also become far too expensive compared to the products on offer (a Zinger burger felt twice as big 5 years ago). The staff is inattentive and not particularly friendly. Hard downgrade in recent years!!!
Tyson Twine . 2024-09-10
WEITERE KOMMENTARE IN Google
Everything fine! Super delicious food 👍
Waldemar Wolf . 2024-09-10
WEITERE KOMMENTARE IN Google
DISGUSTING!!! I ordered a burger, fries, a coke and chicken nuggets. Burger cold, it was never warm, the cheese wasn't even melted. Fries were cold and they were never warm. Chicken cold and like bubble gum. (3 pieces!!!) Thank God there were no more... Coke was okay! You can't go wrong when you put a cup on your tablets. Demanding over 16 euros for this impudence is just outrageous.
Johannes Haider . 2024-09-08
WEITERE KOMMENTARE IN Google
Food is okay, sometimes you have to wait a long time for your food
Ingo Steinhaus . 2024-09-06
WEITERE KOMMENTARE IN Google
Unfortunately, food has been in the warmer for far too long. Conditions are not exactly friendly, but the boy is. The whole family had stomach pains afterwards. I always enjoyed going there in the past, but now I'm thinking about it...
D H . 2024-08-30
WEITERE KOMMENTARE IN Google
The staff was very efficient and the meal was served quickly!
Bing Ding . 2024-08-28
WEITERE KOMMENTARE IN Google
It's nicely decorated and it has a nice indoor playground and outdoor slide. However it doesn't have the screens to order and it doesn't have click and collect either so it's not possible to order on the website either. We ordered according to the menu that is fixed on the wall and were told that the only dip available is sweet sour even though the menu mentions several different dips. The waitress also took our order wrong and was annoyed at us when we mentioned it. The floor was also very sticky.
Cris . 2024-08-28
WEITERE KOMMENTARE IN Google
The most beautiful KFC in Augsburg
Eleonore Elisabeth Lipert . 2024-08-25
WEITERE KOMMENTARE IN Google
Well... if you always only use the cheapest workers, you'll notice it in the service.
Rainer Haslach . 2024-08-23
WEITERE KOMMENTARE IN Google
The food is way too expensive or the portions are too small. In addition, the employees were very slow and we waited more than 15 minutes
1 Mensch . 2024-08-23
WEITERE KOMMENTARE IN Google
Chicken is crispy and tasty 👍 Drink refill 👍 Fries were very disappointing...
Mark B . 2024-08-17
WEITERE KOMMENTARE IN Google
Everything was very tasty and warm.
Daniel . 2024-08-15
WEITERE KOMMENTARE IN Google
It's a nice and well-kept facility, I didn't go in and shop.
SERDAR ERDEM . 2024-08-15
WEITERE KOMMENTARE IN Google
We were at the drive in. We behaved in a friendly and polite manner. The waitress (woman from the Balkans) was noticeably reserved and negative. She couldn't look at us or smile in a friendly way. The customer in front of us from southern (eastern) Europe received noticeably friendly service. All that was missing was for her to fall around his neck. The southerner then gave us a mocking grin. One shouldn't be surprised if people vote to the right because of increasing negative everyday experiences with foreigners (mockery, rejection and general hostility towards Germans and Germany).
Daniel Broda . 2024-08-12
WEITERE KOMMENTARE IN Google
It somehow tasted better before!
Oliver Eggenmüller . 2024-08-07
WEITERE KOMMENTARE IN Google
Food no longer tastes like it used to, hardly any visitors.
Jessi . 2024-08-03
WEITERE KOMMENTARE IN Google
Today at 12 noon it was more important to repaint the sign outside than to serve people inside. (It's nicely painted though) Thank you Aj**** for the unfriendly service, the half-sized drinking cups and forgetting the sweet and sour sauce. But there wasn't a single roll of toilet paper in the ENTIRE ladies' room. And we were also able to enjoy the long wait because all seven guests at the checkout were served until we got our food from the warming area.
Tobias Brummer . 2024-07-27
WEITERE KOMMENTARE IN Google
Waited 30 minutes, then asked for my money back!
Denis Braun . 2024-07-26
WEITERE KOMMENTARE IN Google
The food was good and plentiful for the price and I got a bonus too
Franz Echerer . 2024-07-25
WEITERE KOMMENTARE IN Google
Long waiting time, probably due to too few staff. Lunchtime, too expensive, facility already a bit worn out.
Werner Braun . 2024-07-24
WEITERE KOMMENTARE IN Google
Dried chicken pieces, unclean branch.
Gerlinde Huse . 2024-07-21
WEITERE KOMMENTARE IN Google
Staff unfriendly and overwhelmed, they don't listen properly when placing the order, unfortunately the wrong items were only discovered at home.
Werner Löw . 2024-07-21
WEITERE KOMMENTARE IN Google
My husband gets ripped off all the time. Foreign friend paid and his ticket was checked. I paid and it wasn't checked. Mashed potatoes and gravy taste like nothing.
Kevin Wasemueller . 2024-07-19
WEITERE KOMMENTARE IN Google
The portion was mini mini for the money. The 6 pieces of chicken were less than 2 cm tall... with other franchises you get more for your money
Matthias Albert Bauer . 2024-07-13
WEITERE KOMMENTARE IN Google
Service and quality vary greatly. Sometimes OK, sometimes good. Overall it could be better
Uwe Grün . 2024-07-09
WEITERE KOMMENTARE IN Google
Haven't eaten in ages, but very 😋
Uschi Disse . 2024-07-08
WEITERE KOMMENTARE IN Google
My order was taken quickly, there was nothing going on at 3 p.m. Pleasant coworkers
JT . 2024-07-08
WEITERE KOMMENTARE IN Google
The service was incredibly slow, and when we finally received our order we were given the wrong food. There were five other people waiting around us, and all of their orders were given incorrectly. We had to wait more than 15 minutes to get the cold food! Although the fries were over-fried, they were cold when we received them. The chicken nuggets in the children's menu were severely over-peppered and could not be eaten. We don't come here anymore. KFC used to be a good place, but the quality is getting worse.
Andrea Horváth . 2024-07-06
WEITERE KOMMENTARE IN Google
Super nice staff, great food, absolutely recommended!
Emanuel Asbeck . 2024-07-05
WEITERE KOMMENTARE IN Google
If you have to be served at the counter by people who don't understand you, I see that as a shortcoming. A German course could help. Chicken pieces were great. Fries could have used another 2 minutes in the deep fryer.
Roland .H . 2024-06-30
WEITERE KOMMENTARE IN Google
Conditions very friendly and we had fun. Fries were not fresh, but had been on the warming plate for a long time
Tom Karches . 2024-06-26
WEITERE KOMMENTARE IN Google
Food was OK, the employees aren't that motivated!
Stephan Winter . 2024-06-12
WEITERE KOMMENTARE IN Google
The prices are going crazy! 4 chicken fillets as a menu for 10.79 euros. They taste good, just like they used to. But do they really have to be that expensive? Mc Donalds also manages to offer a menu for cheap money and with the coupons they make it even cheaper. That's pretty tough for fast food!
Rainer Nawratil . 2024-06-04
WEITERE KOMMENTARE IN Google
Everything was just gone and had to be remade. We have a big rush right in front of us to thank for this. So we give it a “good”.
Markus Reifer . 2024-06-02
WEITERE KOMMENTARE IN Google
Fries were little bit soft and stale.
Halil Ahmet Sahbazoglu . 2024-06-01
WEITERE KOMMENTARE IN Google
Hugely tasty but still unhealthy :) Unfortunately the spicy breadings are no longer available.
Vize Lord Schnitzel . 2024-05-29
WEITERE KOMMENTARE IN Google
Chicken was really old, hard and cold.
Harminder Singh . 2024-05-24
WEITERE KOMMENTARE IN Google
Staff very friendly, food very good. Recommended
Valentina Kopanic . 2024-05-21
WEITERE KOMMENTARE IN Google
The food is very tasty, the service is very friendly. You even get home-made coffee. I'm always super satisfied when I order something there 👍👍👍👌👌👌
Laura Klemm . 2024-05-18
WEITERE KOMMENTARE IN Google
The store is a disaster! First we wait 20 minutes for our food and the next day we both have diarrhea! Coincidence? I do not think so
Paul Jesse . 2024-05-16
WEITERE KOMMENTARE IN Google
I am very satisfied after my visit. The service assistant at the counter took my order and pointed out any sensible adjustments. That excited me. I'm deducting a star from Ambiente because I couldn't use the free WiFi for guests on site. The food was tasty and the outdoor seating was very comfortable. I describe it as “modern longue style”. The parking spaces are spacious, wide and free. It was clean in the restaurant. Particularly noteworthy are the drinks refill area, the toilets, the tables and the shelves where you put the tablet with the food leftovers and packaging waste back after consumption. I had a pleasant customer experience. Therefore overall: five out of five possible rating stars. *****
Marc Reisner . 2024-05-11
WEITERE KOMMENTARE IN Google
Compared to Polish KFCs, it's a abyss, no ordering terminals, foreign-language service (I don't mean English, let alone German) in Russian - gawarit
Piotr B. . 2024-05-11
WEITERE KOMMENTARE IN Google
Kentucky is good every now and then even if it's not healthy 😊
Florian Donner . 2024-05-07
WEITERE KOMMENTARE IN Google
It's honestly a joke that you can't get a milkshake 55 minutes before closing time because the machine has already been cleaned. This is the third time that we had to leave WITHOUT a milkshake. I understand if it's no longer possible 10-15 minutes before closing, but almost a full hour before and every time? It doesn't work at all!
BBou Der bazi . 2024-05-05
WEITERE KOMMENTARE IN Google
Unfortunately, there was a very long wait after ordering, even though the store was almost empty.
Sarah Wussogk . 2024-05-03
WEITERE KOMMENTARE IN Google
Way too expensive. I used to enjoy going there. But it is not a justified price-performance ratio.
Alois Bauer . 2024-04-30
WEITERE KOMMENTARE IN Google
I thought it was better before. The burgers don't taste the same anymore. Coffee corner has been missing for a long time. TV is dismantled. The whole thing looks like they're going to close up shop soon, sorry. Something has to happen urgently.
Lisa Mona . 2024-04-24
WEITERE KOMMENTARE IN Google
I first waited at the drive-in for five minutes without success, thinking maybe the intercom was broken... drove up to the counter and waited another few minutes... again no notice from the employees. Then I was too stupid. If you're looking for 'fast' food, you should look elsewhere.
Wagner Kaisa . 2024-04-23
WEITERE KOMMENTARE IN Google
RIP OFF. The app says 12 hot wings for 6 euros. You have to pay 6.89. RIP OFF. I'll report it to the consumer advice center tomorrow
M. D. . 2024-04-22
WEITERE KOMMENTARE IN Google
Expensive. Greasy. Unclean tables.
Andrea K. . 2024-04-14
WEITERE KOMMENTARE IN Google
Food was absolutely cold and you could taste that the food had been there for days. The employees give you something other than what you ordered at these overpriced prices. Absolutely unacceptable🦅🦅🦅🦅🦅. An eagle represents the gta star number 5 stars for an absolute crime
Kristoffer Van de gogh . 2024-04-13
WEITERE KOMMENTARE IN Google
I RECOMMEND IT WITH WHOLE HEART
marek windischmann . 2024-04-10
WEITERE KOMMENTARE IN Google
Stupidity or intent? Definitely a good choice if you want to pay the higher tax rate for food in the restaurant for take-away and if you want to pay for individual items with a higher price difference of almost EUR 5 instead of the bucket, even though you get exactly the same. This way you can make customers who don't know what they're doing look stupid. Absolutely bold and certainly worth checking for tax purposes. The complaint was only met with a shrug. 0 points and a report to the tax office would be exactly the right thing here.
Sabine Schmid . 2024-04-07
WEITERE KOMMENTARE IN Google
2 out of 3 chicken pieces dry as straw!!! Probably been there forever... Coleslaw and fries very good.
Irene Hautsch . 2024-03-30
WEITERE KOMMENTARE IN Google
Friendly and quick service. The quality of the food met expectations. The cleanliness of the tables and the drinks counter can still be worked on.
Guido Wöhrlin-Braaz . 2024-03-29
WEITERE KOMMENTARE IN Google
Only one cash register is open at lunchtime. Waiting time ok, but could be better. The vegan burger is okay, but doesn't blow your mind. The facility is nice and clean. The staff was friendly.
abx droid . 2024-03-23
WEITERE KOMMENTARE IN Google
Nice service, always happy to eat delicious food again :)) ☺️
Daniel. Daniels . 2024-03-14
WEITERE KOMMENTARE IN Google
Almost 15€ for a Zinger box 😱 You can also go to a real restaurant. KFC actually used to have the best fast food fries, but that was once - they had lukewarm and limp things. The Zinger tasted good, but was only lukewarm. Oh, and another annoyance: On the menu board, the burgers are shown with cheese, but you can only get it for a 70 cent surcharge.
Benjamin Dreßler . 2024-03-13
WEITERE KOMMENTARE IN Google
The food was intended for a cold kitchen, everything was cold, the fries were not ready and cold. As I said, cold cuisine. ..The service is overwhelming..
Sommer Patricia . 2024-03-12
WEITERE KOMMENTARE IN Google
We picked up food on Sunday evening and it was an absolute disaster. The hot wings tasted like old fat, the fries were soggy, the salad was sandy, the dressing was forgotten and the meat in it was cold and unfortunately not at all tasty. That was our last visit to KFC. Only the service was nice and it was quick.
Mathias Welsch . 2024-03-10
WEITERE KOMMENTARE IN Google
Twister was tasty, but sauce was kind of flat. Unfortunately, the chili cheese burger was absolutely inedible, the sauce and cheese together were a very strange combination with a patty that smelled strange. Service friendly
elevator music . 2024-03-09
WEITERE KOMMENTARE IN Google
We waited 30 minutes for our food, then complained and then he said crispys would take another 2 minutes, so not recommended
Ok OK . 2024-03-09
WEITERE KOMMENTARE IN Google
Now relatively. expensive, but that's probably the case everywhere. Friendly staff and good service. Food came quickly, if there are bumps it takes a few minutes, but it works.
Andy D. . 2024-03-08
WEITERE KOMMENTARE IN Google
The parking spaces are just a damn disgrace. They're so narrow that if you even manage to squeeze into the parking space, you're likely to get the door slammed into the car next to you.
Daniel Schwarz . 2024-03-04
WEITERE KOMMENTARE IN Google
Never again! It was our first time at KFC. We expected crispy chicken. We got lukewarm food. Every chicken grill is better. Thanks for the experience. Once and never again.
Michael Liebelt . 2024-02-29
WEITERE KOMMENTARE IN Google
Once again, we didn't pack enough. Today I asked again. I probably wasn't understood correctly. There were 6 Bites, 6 HotWings and 3 Crispys missing. Order/receipt see photo. If you are not capable of it, absolutely insufficient. I don't go there anymore.
Michael . 2024-02-24
WEITERE KOMMENTARE IN Google
I was here today and am very dissatisfied. At €8.29, the hot wings menu was too high for the service offered. Although the fries were crispy (in contrast to previous visits), the taste of potatoes was minimal. The hot wings were smaller and not as crispy as on previous visits. The taste is not hot. Sauce from another dish stuck to the edge of the plate. When it comes to service, you can say there is definitely more. Cleanliness can be easily improved, just wipe down tables and chairs/benches. It's a shame I've experienced Kentucky better in other places. Two stars for the fries, which were exceptionally crispy. Visit again. Food was still OK, the fries were lukewarm. The service just cashed in, no question about sauce. Paid €13.99. It's not worth eating here.
Harald Reichl . 2024-02-24
WEITERE KOMMENTARE IN Google
I was pleasantly surprised that there is still a KFC where you can order without the touchscreen. Very friendly staff and I would be advised of the Tuesday offer. Unfortunately I ordered too much, but I don't regret it, it was damn good! 😁
Guido Schmidt . 2024-02-23
WEITERE KOMMENTARE IN Google
Ordered online and was horrified! 18 tiny nuggets for €20! That's rude. Mainly because: We ordered through Lieferando, where there are only TINY pictures of each product that cannot be enlarged - that's why you couldn't see the product itself, just the cup. Yes, that’s right, a big MUG. We expected to order large pieces of chicken. And a meaningless description from the kit for hip, meaningless TokTok English ("Wicky Fricky Slices Slubber Whatnot" etc.) Instead of 18 juicy chicken pieces, as I said: a tiny box with 18 small nuggets - for 20€!!! The most expensive chicken nuggets of our lives. Oh yes - and the fries were half raw and barely salted. I didn't know that something like this was even possible at System-Gastro... In total we got rid of over €50 - and have to cook again today because none of us, not even the children, were really full! Thank you, never again!
GᖇᕮYᕼᗩᗯK Anonymus . 2024-02-21
WEITERE KOMMENTARE IN Google
I think the smaller flights should cost cheaper. And I would like to place my order myself on display like at McDonald's
H C . 2024-02-18
WEITERE KOMMENTARE IN Google
Quality has deteriorated, dry mashed potatoes with sauce are saved, butter for the corn on the cob costs €0.50 more according to the employee, it was simply included back then...
MEDUSA . 2024-02-18
WEITERE KOMMENTARE IN Google
Filet bites weren't as good as usual. Otherwise everything is normal.
Lichti . 2024-02-16
WEITERE KOMMENTARE IN Google
Very nice place, not crowded, friendly staff and good food
Renjith Nair . 2024-02-15
WEITERE KOMMENTARE IN Google
Food was good, staff very nice 👍
Tho Bo . 2024-02-09
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Was soll ich sagen... Solala 🤷♀️
Nadine Weberschock . 2024-02-06
WEITERE KOMMENTARE IN Google
Speed was totally OK on Sunday. Unfortunately, the fries were soggy and the chicken has always been a bit too salty the last few times.
Philipp . 2024-02-04
WEITERE KOMMENTARE IN Google
Prepared without gloves after accepting money, quality👍🏻
RaIFTNi iXxX . 2024-02-02
WEITERE KOMMENTARE IN Google
Diese Zeiten sind an besonderen Tagen möglicherweise nicht ganz genau. Bitte fragen Sie immer im Restaurant nach
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2193 Stellungnahmen
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2013 Stellungnahmen
On October 18, 2024 I went to get something to eat and there was an employee who treated the children with disrespect It was a mess for all of us, we were all children at one point
1849 Stellungnahmen
I ate 2 Chilly Cheeseburgers on offer, the price was ok but I think the bun and meat are smaller
143 Stellungnahmen
The store will never see me again - I stood in line, ordered food #34 and paid. After a short wait I received meal number 35. The waitress steadfastly claimed that I had ordered number 35. I can rule that out because I would never eat oyster sauce. I can't handle the 9.50 euros for nothing. I recommend that others ask for a receipt when paying so that they can check what the waitress thought they heard.