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Zinger menu for 9.99 was fresh and delicious

Super lovely staff, unfortunately one item was missing…still delicious food

Everything is normal as in any KFC - nothing unusual

They even helped me push the car in the parking lot because my car was broken Despite it being the end of the day

This shop is unfortunately a disaster. Starting with the milkshakes, where 2 of the 3 varieties are not available and you only find out after paying, to the drinks machine which is probably just empty (syrup) and you only get your money back after arguing, to the counter staff who unfortunately only speaks very quietly and the seating area which is not particularly clean, I honestly don't know what I can find good about this shop. The chicken was okay, but after the discussions and stress beforehand, the desire is no longer as high as it was before entering the shop. The milkshakes were refunded, but the whole order had to be cancelled and re-ordered. Other fast food shops also manage to point out unavailable products when ordering #McDonalds ice cream machine. The drinks were much more stressful, instead of SchwipSchwap only orange lemonade came out of the machine and the (I assume) manager tried several times to sell it to us as SchwipSchwap. He didn't care that the customer before us only got water instead of Pepsi from the machine. After some discussion, he got his money back, this time without canceling the entire order. So why not do the same with the milkshakes? Conclusion: avoid this shop, there are plenty of alternatives.

If you as a customer have to go to the toilet, you have to pay for it without it being credited to your invoice. Outrageous!

Food was great, only the location could be better

Toilets dirty, no paper in the toilets, when the employees were told that the toilets were very dirty and there was no paper left, the answer came: "We are not responsible for that"! The main thing is that employees have time to look at their cell phones.

Super very satisfied thank you very much very satisfied

The toilets were cold (no heating), there was no ketchup, other things like napkins at the drinks machine were also missing and the drinks were diluted. Overall, the KFC seems a bit run down compared to other KFCs I've been to. A lot is probably ignored or neglected by the country's management. I ate there and, after asking, was able to choose two other sauces instead of the two missing ketchup packets. The employees were friendly to me and the food was ok, it's just the normal KFC food but nothing special, therefore two stars instead of one.

The taste of the chicken is a disaster. Tough and completely fried to death... you'll also be charged extra for a bit of sour vegetables and dry bread, which of course isn't told to you in advance... Preferably 0 stars for this store

A typical KFC restaurant. We got what we expected and were satisfied. We had nothing to do with the staff other than picking things up at the counter.

They have absolutely no control over their KFC branch in Saarlouis. Unfriendly staff, extremely long waiting times and this has been the case since the branch opened. Stood in the drive in for a little over 30 minutes today! Fast food is something different! And unfortunately it's not the first time I've waited there for so long, but definitely my last time in the store!