Kentucky Fried Chicken in Mainz

Respect for all employees in Mainz bretzenheim

They even helped me push the car in the parking lot because my car was broken Despite it being the end of the day

Very nice staff and delicious food.

Nice staff and the chicken was also good I will definitely come again

Was very nice and very fast service. Very happy with my visit.

Very friendly staff and lots of choices

Hello I have to say that the service at this KFC has been a disaster for a few years now The employees are incompetent because something is always missing from the orders or they are completely mixed up. It's happened a few times. It's annoying because you can see that savings are being made everywhere. I can't recommend this at all.

Ladies and Gentlemen I wanted to visit your store today, but found that it was no longer accessible 25 minutes before the official closing time. I also noticed that the staff hardly spoke any German, which made communication difficult. I would be grateful if you could check these points, as it is important for customers to be able to rely on the stated opening times and receive understandable advice.

Good afternoon, I had been to KFC twice, but unfortunately one of the employees was very, very unfriendly to all customers and very arrogant. I ask the service ladder to take care of this. VG.

Very polite and the food tastes good

Hello Kentucky Fried Chicken team, I'm Diego Roman Frances, I'm an influencer, my question is why are the hot wings getting smaller and smaller and why are all the fancy ones shown in ventini no longer shown, thank you something don't dance and don't forget to send #Kentucky free

Everything as requested....The food was very tasty and crispy...friendly staff

The food was very tasty and warm. All the staff here are friendly. Thank you

Always clean...and friendly staff

"I had a great experience at KFC! The food was fresh, tasty and perfectly prepared. The chicken in particular was crispy and juicy at the same time. Additionally, the restaurant was very clean and well organized, which made the stay even more pleasant. The staff was friendly and helpful. I will definitely come back! Highly recommended!"

Unfriendly employees Too finished Not fresh Store not clean Doesn't taste good at all

Employees seem overwhelmed, food was very dry

Just went to the drive in. Very nice gentleman at the service counter. In a good mood, the service was great, the food was also great. We'd love to come back.

Some of the staff is very friendly, others are not. Food usually is OK, but a bit pricey. Music is way too loud.

In my opinion, the big chains are getting worse and worse

Very unfriendly employees. Just because the voucher doesn't work at the self-service checkout, you'll be treated like a fool. The people seem listless and don't really know the German language. I'm a foreigner myself but what's the point?

I think KFC is pretty good. Food is great and there is a lot to choose from. 1 star deduction, kfc is generally very expensive, but that's less of a problem for a visit from time to time.

Great team and friendly... Keep it up... Food like everywhere else ;-)

This is the best man ever.The order went smoothly and I got my food very quickly. Thanks to him, I was able to satisfy my hunger immediately.

Hot wings not recommended. Bloody, oily and even furry. Friendliness zero. Man orders a coupon and gets something cheaper. Never again

They should change the oil with which they fry the chicken and potatoes for the health of the consumer

I ask you to avoid this store, very very disrespectful treatment of customers and very unprofessional. Unfortunately, most of them don't even speak German.

Always check upon receipt during collection and delivery. Items are almost always missing or incorrect items are delivered. That is the rule there and no exception. Unfriendly staff. Always talk their way out of it. Absolutely incompetent. Never again in this restaurant in Mainz-Bretzenheim

€10.79 for mini particles. I'm angry and happy at the same time... Because I felt sick after eating. If there had been more, I might have puked. Toilets smell like urine... Save your money and support small catering businesses.

Delicious food, also a bit spicy...KFC the way I like it

Really good service and absolutely delicious food! When we wanted to try the sauces, we got to try the sauces! Rami, the branch manager, advised us personally! Best man! 🤗

Very good service, quick, clean and the food tasted great.

EVERY TIME, REALLY EVERY TIME I ORDER SOMETHING TO BE DELIVERED, OR DRIVE IN, SOMETHING IS MISSING. All items not received but paid for should now add up to 30 euros.

Last night, November 17th, 2024, we had an extremely unpleasant experience at the drive-thru. While we were waiting for our order, we observed an employee standing right outside our window. He scratched his bottom extensively (over his pants, but still unsavory) and then reached into the package of frozen crispy strips with his bare fingers, without gloves. He took them out one by one and put them in the deep fryer. That was absolutely unhygienic and very disturbing for us. Unfortunately, since we had already paid, we were no longer able to respond. We also noticed that another employee had a bad cold - this also made us feel unwell and raised doubts about the hygiene standards. We are deeply disappointed and expect urgent measures to be taken to remedy such conditions. Hygiene and cleanliness must be top priority!

The restaurant is easy to get to. There are enough parking spaces available. I'm here often. The branch itself is actually very clean and tidy. The staff is friendly. The food itself has always impressed me. There is nothing to complain about. A clear recommendation from me.

The restaurant itself is quite nice, many of the tables are unfortunately dirty with leftover food from previous guests... the doors in the women's toilet definitely hadn't been wiped down for a long time and were already dark with dirt... the employee behind the counter doesn't respond to the question at all whether there would be some salt for the corn on the cob but continues to diligently call up the order numbers of the finished orders... you are simply ignored... Food was lukewarm, the fries were only half cooked...the visit was more than disappointing!!!!

We went to the store at 10:20 p.m. and were immediately told there were no more burgers... then my husband ordered hot wings. When we had paid and were waiting for our order, he said we didn't have any more hot wings either. We received bites as compensation, but only when we asked what we were doing now. Cheeky chairs were already up and you could tell that people just didn't feel like preparing anything anymore. It's a shame, I really like eating there but then I'd rather go eat somewhere else.

We were happy today and would love to come back.

Disgusting food from torture. Mega unhealthy.

Two pieces of chicken for 6.49 EUR, which were not crispy at all and wobbly. That's just too expensive. A clear no!!! Opposite at the Safran Chicken Grill you can get a crispy 1/2 chicken for the same money.

This afternoon at around 1:20 p.m. I unfortunately had a very unpleasant experience at KFC in Bretzenheim. The lady at the checkout with long, loose hair behaved extremely rude and rude, even though I behaved in a friendly and patient manner. To my surprise, I wasn't the only customer who was treated unkindly - the employee also showed disrespectful behavior towards other guests. Since there was no stressful situation in the restaurant, this behavior is completely incomprehensible to me. I hope KFC seriously considers training employees on how to deal with customers. Kindness and respect are crucial to a positive customer experience and should always be the focus. --- This feedback could hopefully help improve the quality of service.

Fast and good. Unfortunately, something is often forgotten when ordering and the employees speak too quickly and unclearly

very tasty food, everything top, nice service

I think I don't need to say more!!

Unfriendly rude not clean very dirty last👎👎👎👎👎

Confusing ordering process and indifference from the staff.

The double crispy classic burger is very good and tastes good

Since the renovation, it's been great to sit here and eat comfortably. The service is really super good. The young man with the MIC on his ear was very, very nice and gave us great service and was very accommodating. Always my pleasure! And all-you-can-drink is only available here at KFC in Mainz. Forget about Mcdoof and Burger Queen!! Great store

Much shop Something is brought to me and not only is my burger ice cold, but there isn't even a piece of chicken on it so how incompetent do you have to be to send such shit Really very very very bad impression

Everything was very tasty and served warm. Restaurant Clean and nice. Everything was perfect, thank you Rami and colleagues for the friendly service. 👍🏻

Fast Service - deals are not good

Staff friendly, just a bit overwhelmed.. The food there used to be much better The coleslaw no longer tastes good at all Really a shame

KFC standard. Long waiting times.

Good in itself. What's annoying is that some EC terminals don't work and aren't marked.

We come here at 22 30 this to midnight and I order and they say no wings no chicken, then I ask for bites or burgers, they say no bites no burgers. But these have lettuce. Nothing else there

Preferably 0 stars. I was there with a friend and ordered from the machine and a short time later, we weren't finished yet, an employee came and rushed us to pay because the food was ready. On the receipt it said that the food will not be prepared until it has been paid for and since I paid in cash at the cash register it had not yet been paid for. He was very rude and aggressive in tone! I won't eat there anymore and I also left a little note on the receipt. The fries were also cold and bland

Yesterday I waited at the drive for over 20 minutes even though there was only one car in front of me. Preparing my order also felt like it took forever, with the message that not all the chicken pieces were available for my box of 3. Overall, the chicken pieces also feel smaller and more dried out. Unfortunately, communication with employees is becoming increasingly difficult due to a lack of language skills. At least two stars because the service and quality of the food were definitely better before (a year ago). So there is great hope for further improvement! Update: it was there again, now the box of 3 costs €14.49 with this poor quality. Another star deducted.

It was one time in this world a good food by KFC but not anymore…

Bucket to go at the drive in without napkins and, above all, without a bill? THAT can be better.

I can write quite openly: On Haifa-Allee, well known in Mainz, KFC attracts with enjoyment that is known to everyone. I chose the family salad carefully, Its freshness and lightness - a true poem, very gentle. In addition to crispy chicken, always to the point, He never lost his shine, remained light and healthy. Family and enjoyment combined in harmony, At KFC everyone knows what they really mean.

The food was good, but the employees don't feel comfortable there, argue among themselves, and aren't nice to families and children.

Very friendly employees, especially the branch manager Mr. Rami is very, very friendly and fulfills all special requests. We ordered take away, everything was perfect. Thank you very much, we always enjoy coming as a family.

It was very tasty and the atmosphere is good.

Unfortunately the fries always taste like cardboard. I wonder what's so difficult about making decent fries

We ordered something via Uber 2 hours ago and are now stuck in the toilet. There's something seriously wrong with the food. And we like to eat something from KFC once or twice a month. After today, definitely never again!

Machines available for ordering, pretty clean and somewhat spacy

I ordered €25 menus but they put something else in the vehicle, the service woman named Sandra doesn't speak German, I came home and there was another damn order.

The service was okay, the spicy chicken pieces were not available, the portion of the 3-piece menu was very small and the coleslaw was no longer what it used to be..

Food was okay… We were just very surprised...we were kicked out an hour before closing time so they could finish work. It says midnight on the internet and on the door... unfortunately we had to leave at 11 p.m.

It used to be better... it's sad that there are no sharp triles anymore

Avoid KFC in Mainz-Bretzenheim. As a customer you are allowed to park there. If the customer does not know the opening times (not from Mainz), the car may be parked in the private parking lot in order to find out more. And yikes...after a few minutes the towing service was there. The Bad Kreuznach operator of KFC apparently has a contract with the Sascha towing service from Budenheim. This towing service is completely dubious. For this reason alone I would advise against visiting there.

We wanted to order yesterday, a lady wearing a hijab who was busy on her phone didn't pay us any attention at all. We waited a few minutes for the lady wearing a headscarf but she didn't talk to us at all with complete disrespect. Until the old gentleman came, apologized to us and took our order. It felt really bad when she ignored us and was not good at all and made us unhappy. I think she should have taken care of us first and then played with his phone but this old man came and apologized to us, took our order and continued.

We were there yesterday around 10:25 p.m. A lady threw us out. She told us we would close at 11pm. Unfortunately we couldn't order food.

It tasted very good. Unfortunately still not the spicy chicken pieces back but the rest is delicious.

Bought two bouquets, one had more in it than the others...why not a round plastic plate like in the picture instead of a rectangle. There wasn't enough taste, we didn't like it

Unfortunately there are always strong fluctuations in the portion size, staff often don't understand you properly and deliver the wrong thing at the Drivin counter.

The young waitress, Junge Pouya, served us quickly and the food was quick because he was really nice and the food was fresh. I would love to come back

Very tasty!! I recommend further!!

Very nice staff. Especially a young gentleman who was very accommodating. Food also freshly prepared. The restaurant is also very clean. Gladly again!!!

Better than other chain locations. Not as crowded and loud as others.

Be careful, if the shop is closed you will be towed away immediately. OK, it's private property I parked there for 15 minutes, 2 hours before it opened and they towed my car, thank you Please be careful. This has never happened to me at Mc Do and Burger King

Load clean and the food tastes great

We ordered chili cheese nuggets and unfortunately discovered that the core of them was still frozen Instead of correcting the mistake, which is human, we were insulted and spoken in Arabic and laughter broke out The newly made chili cheese nuggets They were obviously thrown into the pack angrily Generally a very unpleasant situation We've definitely lost our appetite

Food was changed very poorly and the restaurant was never dirty again

When I asked how many chicken wings came in a portion, the attendant said 18. I said that was too many. I asked for less and he said 9. I asked if there was a smaller portion and he eventually said 6. That's what I had I can't believe this dishonest service. I can't recommend this thief.

The quality of the food leaves nothing to be desired. It's always fresh and delicious. However, as far as the service is concerned, in my opinion it is catastrophic. I haven't received complete orders for some time now. I always order takeout. It always turns out that something is missing, be it chips, pieces of meat or something else... I'm really disappointed in this aspect. Today I ordered a bucket and only received half of the intended components. Of course again without fries.

I can't rate it as I was a passenger in the car

Great food, clean place, recommended. Thanks to everyone who cooperated and worked with us

KFC just. My tip is the Chili Cheese Zinger. One of the best burgers from the big fast food chains.

Very fine quality, nice staff and very well served food👍

Everything tastes great. Everything delicious, everything clean, keep it up

KFC Bretzenheim number 1. Everything was perfectly organized

Always happy to come here, I'm very satisfied

Food tastes special here, staff are very nice and friendly 🙏🏼😍👍

It tasted great. Sometimes better than other fast food chains. It tasted very tasty.

Food was very tasty. Staff Warwn was very nice

The food is delicious and the selection is large. The chicken wings are particularly good! 🍗😋

The food, staff, everything was great

Today everything was great and perfect. And Crispy tasted very good

As always, the food tastes very tasty KFC Bretzenheim number 1