I don't want to go into detail.
I just have one request:
Please see for yourself!
Go there, take a good look inside, pay attention to the hygiene, and then tell me if you would eat food prepared there without hesitation.
Very friendly staff and delicious food. We had the fish with a special request for potato and cucumber salad and a salad with vegan chicken strips.
Fresh, very tasty food.
Selling normal burger as a Big king 🤷
They sell normal cheeseburger as a kings beef. Even when you go in and explain they are selling the wrong thing, show them the difference they tell you this is a kings beef. Yeah 15 euro for a 2 euro burger.. don't waste your time here, staff are completely incompetent and uncooperative when presented with an error. If this saves one person a depressed visit, I will be happy. So many good burger kings in cologne, go elsewhere!
The employees seem extremely unmotivated - they sit on the guest chairs and only go behind the counter as soon as you are standing directly at the counter. In addition, they hardly speak any German, so communication was difficult. I'm sure I didn't receive vegetarian chicken even though I ordered it. This was extremely frustrating. In addition, the vouchers did not work. The food preparation was fine, but the staff gave the impression that they were not being paid for their work.
I've had enough now, once again not what I ordered. Nuggets without sauce... Big Mac with only one meatball and no napkins. Give your oh-so-strenuous and complicated job a good fuck
The "fries" are inedible. Totally overpriced for the quality. The drinks are also way too expensive!! It's better to invest a euro more and eat sensibly!!!
We ordered yesterday via Lieferando.
After a long wait, we noticed that an old telephone number was unfortunately given and we then tried to contact the restaurant, but no one answered, even though they responded in a timely manner during opening hours.
Today we tried to find an amicable solution with the operator but unfortunately in vain.
We were ready to pick up the food because it had already been paid for, but we didn't have a chance.
Very uncooperative and unfriendly.
No value is placed on customer opinions.
If I could I would give the restaurant 0 stars but unfortunately that's not possible.
I was sick all evening until the food was “out” again.
The food is terribly bad and the prices are outrageously high.
It's normal to pay high prices for average snack food at swimming pools and amusement parks.
But this was the worst and most expensive snack I've had in years.
Next time, bring some snacks with you. The swimming pool is actually quite nice.
Waited 30 minutes for 2 hamburgers when I asked, I was even fussed over and the now cold hamburger was simply thrown at me without a bag and without a napkin. The branch manager said the service was catastrophic but that probably belonged to those in charge...