One star would be too much for this McDonalds! The order went smoothly. However, the cleanliness wasn't that great. But the cheekiness is still to come. From 00:00 onwards all the toilets were apparently blocked, after politely asking, there was apparently no way around
to go to the toilet. It was all taped up with pieces of paper. The “restricted” toilet was accessible, but we weren’t told that. Nothing could be done at the terminals either, even though they were still open during their regular opening hours (12:38 a.m.). Sad!
Unfortunately the food was absolutely subpar. We haven't been to Ikea in ages and were looking forward to Köttbular. Taste like cheap ready-made meatballs. The sauce was like water with no taste. Things got even worse with the drinks. For the life of me I couldn't finish it. I was very annoyed to have paid such money for such money. The staff was very friendly even though it was extremely busy. Ikea food and drinks never again.
The employees seem extremely unmotivated - they sit on the guest chairs and only go behind the counter as soon as you are standing directly at the counter. In addition, they hardly speak any German, so communication was difficult. I'm sure I didn't receive vegetarian chicken even though I ordered it. This was extremely frustrating. In addition, the vouchers did not work. The food preparation was fine, but the staff gave the impression that they were not being paid for their work.
This is a very nice and tidy McDonald's, delicious food and the staff are friendly and can all speak perfect German and English. Very nice McDonald's, super woke, super excited
We ordered yesterday via Lieferando.
After a long wait, we noticed that an old telephone number was unfortunately given and we then tried to contact the restaurant, but no one answered, even though they responded in a timely manner during opening hours.
Today we tried to find an amicable solution with the operator but unfortunately in vain.
We were ready to pick up the food because it had already been paid for, but we didn't have a chance.
Very uncooperative and unfriendly.
No value is placed on customer opinions.
If I could I would give the restaurant 0 stars but unfortunately that's not possible.
It's really better to bring something yourself... Service is super bad, long queues and good hygiene have never been heard of, everyone touches everything with their hands, fries are distributed from plate to plate by hand, and the taste is really the last...
After the renovation, the McDonald's in Kalk, near the arcades and the Odysseum Museum, has become very clean and pleasant. The only thing that bothers me is that there are ashtrays on the tables outside, right next to the slide and the children's playground where children play. This means smoking is allowed there – and it's very smoky. I can't understand this. If children are only 1.5 meters away from each other, adults are allowed to smoke there. There should be a separate smoking area for this, but definitely not right next to the children. Management doesn't seem to pay any attention to this.
Have been here for a long time and are absolutely disappointed! The sauces don't taste good, the salad has no spices and the meat is inedible. Fries were okay, that was the only thing you could eat. It's a real shame, the store used to be very good!