Die besten Restaurants in Augsburg

The store is decorated in a classic style, not the new operating room concept. Casual boss.

The food delivered was good. I continue to order here.

They don’t serve halwa puri anymore. They said they have permanently stopped serving halwa puri.

Mega awesome food and you get it quickly. The staff are all nice and friendly and cater to your wishes. I can only recommend it.

The food was delivered quickly, but some of it was forgotten. The food tasted artificial and salty.

Better not again... Or never again. Ordered a pizza frutti di mare, and the pizza chef in question put whole mussels on it, shells included. Before that, the shells were partially smashed and spread on the pizza, and then they added a nice layer of cheese for another surprise. If common sense fails with such a simple dish, I don't want to know how the other dishes are prepared. But the worst part is that I didn't get a replacement pizza or my money back.

Consiglio questo hotel ci sono sato in questi giorno dal 26 al 29 aprile. Lo conoscevo ci sono stato altre volte Personale molto gentile paelano anche italiano stanze pulite colazione buona e abbondante si trova a due passi dai Fuggerei in 5/10 minuti si arriva in centro Sicuramente la prossima volta che torno ad Augsburg ci ritorno

Not recommended, is used more for private meetings before guests are served

Der Service ist echt grottig: Keine Begrüßung, ewig niemand am Tisch, die Speisekarte und das Besteck haben wir uns selber von anderen Tischen geholt. Die Herren hinter der Theke, von denen man nicht erkennen kann, wer hier arbeitet und wer nur zu Besuch da ist, haben uns ziemlich ignoriert. Irgendwie hat man das Gefühl, als Frau nicht willkommen zu sein.. 🤷‍♀️ Das Essen war okay..aber im Gesamtpaket muss ich dort nicht mehr gewesen sen!

Everything was great, it tasted great

Everything perfect!!! The food was very tasty, I can only recommend it!

The buffet food was delicious, we received very friendly and courteous service, and the prices are unbeatable. We'd love to come back.

With my hand, uncle, with my hand

I ordered a plant-based meal because I haven't eaten meat for a while. Instead of my plant-based burger, I received a meat burger, which I unfortunately didn't notice until I bit into it. When I complained, I got the right one, but it was clear the staff weren't really interested. I will definitely never eat there again.

I would like to share my experience with customer service to point out areas for improvement. In May, I placed an order using the Subway app. I had activated my phone's location data. Unfortunately, my order was booked at the Augsburg Hauptbahnhof branch at Viktoriastraße 1 instead of the Donauwörther Straße 219 Augsburg branch. I called there and canceled the order, which was initially confirmed to me over the phone. Unfortunately, the order was not canceled, and the money was still debited. I submitted my request using the online form, but unfortunately, my complaint was forwarded to the franchisee at Koblenz Viktoriastraße, even though she wasn't responsible. Since the only contact option is via the app or website, and this is apparently operated by an AI-based bot, I had difficulty finding a direct contact person. I politely asked for a contact option such as a phone number or email address to clarify my issue. Unfortunately, my request was ignored. I appreciate the company's efforts to digitalize customer service, but I wish human support was more easily accessible in the event of technical issues or confusion. A direct contact option or clearer routing in the event of technical difficulties would certainly help avoid misunderstandings and improve service overall. The issue has still not been resolved after more than a month. I have received neither a meaningful response nor a refund. It's a shame that customer service operates this way or is difficult to reach, as it significantly diminishes the work of the friendly and dedicated on-site staff and the overall experience.