Absolute junk shop
I stood there for ten minutes with five people in front of me, and in those ten minutes, not a single item passed the counter!
Can't recommend it to anyone.
We were in the Essen branch yesterday (8.3.25). The food had been there for a while and wasn't freshly prepared when ordered. In Saxony the food is only prepared when we order it. It's questionable why you prepare so many burgers in advance when there's nothing going on with customers.
The food can only be there for a certain amount of time and then it has to be taken out.
The women's toilets and flushing have been broken for months and it smells very disgusting.
It's a shame that no repairs are being made there.
It's a food court style fastfood restaurant with a lot of foottraffic. You can't really expect too much atmosphere in these types of restaurant.
Service is fast and friendly there is nothing to complain about it
Chicken is great juicy and well seasoned. You might want to eat at the restaurant though KFC tends to get soggy quickly. If I take away I usually rebake it at home for a few min to crunch it up.
The way things are going here, he probably won't stay up long.
Ordered two children's bags with nuggets, but received one with a cheeseburger. Of course I only noticed later. But none of the children like burgers, so arguments over the nuggets and still hungry children. Toys, just like before, hardly any choice. Milkshake machine doesn't work. Staff has no idea what flavors of ice cream are available. We ordered what was advertised on the advertising sign, but apparently it doesn't exist. After a lot of explaining, it finally worked. A look up would have been enough.
Customers are milling about inside, waiting for their ordered food. Unfortunately it is not being processed quickly enough.
At least the fries are fresh and hot. The burgers had probably been on display for a while and they weren't even lukewarm anymore.
It was ok to go back when it reopened, but nothing has improved compared to the situation before the closure. I can't imagine it going well this time.
Edit: Closed again for months. According to the notice, the reason is technical problems.
In my opinion it's probably because it was probably the worst Burger King I've ever been to. Wrong order received, cold food, drinks machine often not refilled, tables not wiped down, staff sometimes barely speak German, many products not available,...
I was there again the other day, and there were these electronic things where you were supposed to order your food. After that, you're just a number, like at the job center. That's not for me, and your prices are way too high. I turned around and left.
We tried Too good to Go for the first time today. For five euros we got a sliced currywurst in sauce, a grilled sausage without anything and three baked rolls. Normal price 12 euros. We were very disappointed. Not recommended.
Actually, you can make me happy with a fish sandwich. Today the bread rolls you buy are topped with small portions of fish and the extra matjes you paid for are missing. Unfortunately I only saw this at home. My phone calls were ignored. Basically the service was friendly.
We ordered burgers to take away there today. And it was now the 2nd time that the extra cheese (costs 0.50 euros more) wasn't on it... but it was emphasized twice "please with extra cheese". I find it annoying when you arrive home and it's not what you ordered and you have to pay extra...
We recently moved to Kandel, and Dogan was recommended to us. The portions are huge and tasted great. The kids' box is a dream for children. I ordered online, and it was even delivered 20 minutes early. We're satisfied. We'd be happy to go again.