I have been a regular customer for many years. Regardless of whether it was on site or the delivery to Wildenhain, everything always went well.
It was great service, no matter whether it was a large order or two pizzas, we were always thrilled and there were plenty of tips.
But today an experience of the lower kind.
A call as always, an order as always but there was a woman on the phone who was unfortunately very unfriendly.
Bad mood and then suddenly an opinion about the orders, as we have already made many times, "that's not possible, two more meals have to be added"
Sorry, but that was very cheeky and puts Antep Ost in a bad light.
Please dispose of this person.
Per:
- beautifully located
- nice welcome
- We were offered a table outside, with a great view etc. We went in for the main course
- the food was fantastic. We both had a starter and main course, my husband also had dessert - absolutely fine for the higher price segment
Cons:
- it was unusually empty for a Friday and there wasn't a really nice atmosphere
- the service was hardly there
- no “does it taste good?” or “is everything OK?”
- long waiting times, even though there was nothing going on
- you can't shake the feeling that Johann's wants to look 'fancy' but can't
--> the long waiting times weren't really a problem, but the lack of, very uncommunicative, not unfriendly but barely existent service left a bad aftertaste at €130 for two people
Sehr gemütlich und prima lecker Essen. Tolles Preis und Leistung perfekt. So etwas vermissen wir überall. Auch Stammkunden springen mit helfender Hand bei, wie früher am Dorf.
We were there spontaneously for breakfast. Great buffet, great selection and everything was very tasty. And the service was very friendly and accommodating. Thanks. We'd love to come back.