Burger King in Chemnitz

Very nice service and fast delivery. After something was missing from the first order, what was missing was delivered straight away with a few extra fries, just great!

Fast friendly service, the food is just fast food

Thank you for your great service, especially after our order misunderstandings.

Thanks for nothing! As you can see, a hot brownie with ice cream is leaking because there are no lids anymore?! But the best comes now. The thing came without a spoon!!! Could be thrown in the trash exactly as it was, dripping in the car! The friendliness of the employees is just as bad - CONCLUSION: Definitely don't go there!!!!

It still tastes best in comparison. Four stars because the onion rings were no longer fresh and the waiting time was quite long. But we'll definitely be back.

It was quick, friendly and tasty :)

All in all, nice restaurant, nice service staff. But the kitchen staff should pack the burgers together sensibly (despite fast food), don't feel like putting the greasy things back together yourself every time because you don't feel like it. Because toppings belong ON the burger, not UNDER it. You have to know for yourself.

It's great when the food is just thrown together like that and the food is ice cold the last time I got food there

Everything was great. Nice service.

Well, it took a long time, rather ignorant employees. Plant based burgers were surprisingly good.

Nancy is the best employee, good service, keep it up!

I ordered a Big King XXL, 2 fries with 2 mayo, 2 drinks and 3 chillie cheeseburgers today. In the end I was missing 1 chilli burger and the 2 mayonnaise was also missing - very disappointing considering how much it cost.

Delivery was supposed to be at 6 p.m. 6:10 p.m. arrives later in half an hour... I had to wait half an hour to order so I waited 2 hours to eat. Too bad

Burger was top for fast food restaurant standards. Nuggets taste like crispy cardboard. Fries are ok. Ordering concept is mercilessly outdated. In this day and age, ordering terminals are a must. And putting advertising on the menu board is probably a bad joke. Either add an extra screen for it or leave it alone. The employees are somehow all running around in such an uncoordinated manner, there is no structure at all.

I try to order from the menu board above and it keeps playing an advertisement lasting about 10 seconds. Did the person who set it like that smoke something or what? I can't even place my order in peace anymore. otherwise 5 stars

Waited more than 30 minutes in the drive until we had our order. Employee overwhelmed, poor service. Doesn't have to be :-(

Very friendly staff and the food is Burger King as it should be.

The staff probably only had singing and clapping at school because they can't count to three. Once again, parts of my order were missing and were still billed in full. And you don't have room to check your order when the line is right out the door.

Food was ordered and delivery was estimated in the app in 60 minutes. After 60 minutes it said it will be there any moment. Only after a call was the supplier dispatched, which then took another 20 minutes. Although the Burger King isn't very far away. The food was also cold.

The blue-eyed lad was very helpful, and his smile was mesmerizing. We had a great time with hot, piping food.

I have never been to a BK where the employees were as polite, nice and motivated as they are here. The two ladies at the checkout should be promoted regularly; many others could learn a lesson from them!

The orders are freshly prepared. I can live with a short waiting time. The staff is always friendly, but there doesn't seem to be any real structure there. It feels like 5 different people are working on two fries and two burgers. Since we've always been there when there wasn't much going on, it always went pretty quickly.

Delivery times of 2 hours are apparently normal

This time it wasn't as tasty. So expect improvement 🥹

Fast, friendly team at the drive-in. Everything fresh and warm and a properly constructed burger for a long time...

Actually it was just supposed to be a short dinner…. Thanks to excellent service, musical support and a consolation ice cream late at night, we seriously spent several hours of well-being here. Many thanks to the friendly Kings.

Good Burger King, delicious shakes and nuggets and MC-Flurry

How much can you actually do wrong? I just ordered and instead of chilli cheese nuggets I got normal nuggets…. Ordered dip twice and both were wrong 🤮

What kind of shed is that? Burger cold, cheese cold, extremely long waiting time and rude staff...

The only thing that wasn't nice was the women's toilet, the floor was sticky and there were women's hygiene items on the floor.

A super location a super food for any kind of guy on a very clean table

Very nice employees, all young and in a good mood. Great atmosphere overall. Food was fresh and hot - thank you ☺️

We waited for an hour and our order was completely forgotten. It was made after request, but half was missing. Would never eat there again

Burger King is always recommended, I've been to many locations and the food is always delicious and the service is usually friendly.

Zero stars would be more appropriate. Lots of guests and no real structure. We waited over 45 minutes for our order and when we asked, it turned out that we had been forgotten. The person at the service was completely speechless and at least made us free ice cream. The order was still not complete twice

Burger King eben... Da gibt es nicht viel zu bewerten.

We only went to the drive in and things went pretty quickly.

The establishment lacks self-service terminals, everything else is great

Delicious food, everything warm or hot. And a very nice team 👍

We would like to thank Basti, who is doing a great job❤️ P.S. Thanks Basti (it's not ironic)

No comparison to before. Nowadays people save so much on the sauce that you get exactly the dry stuff like at McDonald's... The service is okay, but the younger the waitress (or the more female) at the drive-thru, the higher the chance that you won't get something you actually ordered. Completely messed up. The meat was never really good, but at least it was better than McDonald's. Time to switch completely to BurgerMe and not be stingy with your money.

Everything ok so far, nothing special

Basic BK - Q was rather long rest was ok

Basically pleasant staff, but today part of the order was missing again. If you go through the drive-thru to eat at home, it is of course absolutely negative if you have to check your order every time. I expect my order to be issued too!

Ordered on site and enjoyed very friendly service, hardly any waiting times

Have been there several times. Maybe once a month. So far we have never had a complete order. Our onion rings and various sauces were missing. And Sprite tasted like dishwater! Disgusting 🤮 . I think the staff is unfortunately overwhelmed by the many orders in the evening. And we didn’t get a crown either….

I'd love to come here. Open longer than at the main station and my dog ​​is allowed in. Always friendly staff so far.

Open from 9am but the door was still closed at 9:05am yesterday. Thanks for nothing.

Food is on really high lvl Nothing was out of date and Burger was delicious

I would prefer not to give a star. My husband brought home some food. Instead of Cola he got an iced tea, the cheeseburger and the chili cheese nuggets were missing. You don't go there often, but every time we went there or got food, something was missing or wrong. Can't recommend!

Unfortunately I can't write anything about the food and ambience. Waited 15 minutes at the drive in. Nobody wanted to take an order.

Food and service was great. Unfortunately the floor, shelves and doors were quite greasy and greasy. Please let this go.

Fast food from time to time is really tasty, I found the staff friendly and I got everything I ordered!! Of course the facility could use some renovation but it was clean and tidy. I've read through the other reviews and I have to say that if one or the other has the feeling that people in the service are being treated condescendingly, then I think it's right that such people get feedback accordingly. No one is so important that they can't be kind to others!! A very special thank you to employee Daniel, keyword braces 😉

Unfortunately the interior needs to be brought up to speed

Ordered and forgot dishes that were ordered. Complained. It will not be refunded. If you can't market any dishes, you just take money and keep it for yourself. Great business here. Stay away from the delivery service at this location. The way delivery works, things will also be “topsy-turvy” in this restaurant. Burger King customer service doesn't respond either. It's probably already known...

Friendly, fast, clean - gladly again👍🏻

At 9:52 p.m. the staff is already hiding from the customers. Poor.. and you don't even get an answer and are left standing..

The location is the plus point here, easy to reach. The view from the street isn't great, but it's because of the location. But no order machines? They're really everywhere now...

No ice cream, no shakes. The only cold thing today was the “Hot” Blondie.

Forgot a burger and fries twice Bottomless

We redeemed coupons. Unfortunately there was no milkshake. Otherwise, the food doesn't blow me away. You still feel the need to do it once a year. The employees are friendly and work quickly. See you next year ;)

Friendly, helpful but definitely not enough staff at peak times

Faucets that don't work properly, sensors are spinning, seat cushions are partially broken, the TV has been broken for months, and cleaning is done when you sit at the table or advertising signs are replaced, which you can definitely do when it's not open 24/7.

Unfortunately I got the wrong burger and it was cold too.

Quick food, always good if you're in a hurry.

Unfortunately, the seats and tables are not always clean and some of the cushions are broken.

Although no one was standing in front of me at the drive-in, I had to wait a few minutes at the reception, but everything went pretty slowly...

It was very nice, fast and delicious.

All good, except for the waiting time.

Terrible service. Not kids friendly specially if you are not from there. The senior restaurant manager discriminates and scream to me and my kids because we were not sure to ask for menu or kinder menú. Maybe we should not made mistakes and know what we want on that case they will take your order with out any screaming issues . After the surprise my kids and I left the place. No apology or any kind of empathy to customers or kids. I will never go to any BK and I will open an official complaint. '"_<---an'drej 'ritt'ch'er'/+=/

With this search for meat patti in the burger, I won't be visiting any more chain stores for the time being.

Just a Burger King, but the chilly cheese nuggets were fresh, which isn't always the case. It's good that there are many vegetarian dishes.

It's really cool here, the employees are really nice and cool🤗🤗😋 Food was very good (27 out of 28 points, I have one point less🤭) Employees are nice and cool👍🏼😎 WITH fG 😺 GAGGO☺️

Surprised by the team and preparation 👍👍

Ordered a cheeseburger and got a hamburger!!! Service bad!!!

We ended up there again for a small snack, the reports had been a bit negative lately, but it was fine. The ambience, just a passing snack bar, not cozy but functional.

The blonde, slightly older lady lives for her job. For me the best service, which was also fun at Bürger King

Went here for dinner today. It was super tasty, everything was freshly prepared and served well. Instead of a Fanta we got a Coke, but the employee noticed that straight away. The service was great (name tag: Jessi). We would like to come again!

Unfortunately the fries were only half full... something like that really shouldn't be the case at that price. A pity!

Today I went to burger king with my children for the first time. A woman with the name tag "Theresa" With pigtails Took our order and was really, really friendly to my children.. and also totally personable.... My children were completely satisfied... We want to say thank you❤

Long waiting time and totally overwhelmed staff. Half of the dishes were missing and you had to run after the food you had already paid for. The food I had was then cold because you had to wait so long for the rest.

Food was great but I would replace the woman at the Mc Drive. Unfriendly to no end

It would be important if the opening times match Google and the BK app 👎

The employees are obviously not able to properly process simple orders at the drive in. Sometimes side dishes or entire burgers are swapped around. Or the fries are only given half full. It's annoying when you arrive home and find something like that. Is it really that difficult?

Absolutely bad customer service, hung up after 4 seconds with a question about food, not recommended!!!!

Another Burger King shop, the salespeople are always in a good mood and helpful. If you place an order, it doesn't take long and it is brought to the table. Extra requests are also taken care of quickly. The location of the stand is well chosen. I'll be happy to come back

We waited 10 minutes until our order was taken and then another 14 minutes for our food. Unfortunately the sauces were forgotten and the drink was also wrong. Will look for another Burger King in the future.

Unfortunately the quality is getting worse and worse

My standard Burger King on the Südring for years. There were never any problems - neither on site nor during delivery (even during the Corona period). Neither in the food, nor in the service or the location.

Please plan more cashiers during peak business hours!!!!

When we visited today we didn't have to queue and the food was super hot and delicious.

Small shop with friendly staff. We got there straight away and the toilets were clean.

Unfortunately it was really cold in the dining room on Sunday.

Just ordered something to take away. Everything was prepared super quickly and freshly (6:40 p.m.) and we had the nicest service ever. Made our day!!! :)

This Burger King was okay, but relatively dirty

Amerikanisches Spezialitäten Restaurant mit gewohnter Küche. Es gibt echte Menschen, die auch nett sind und die Bestellung entgegen nehmen.

Ich glaube eure Lieferdient Mitarbeiter brauchen nochmal Nachhilfe bezüglich rechts vor links oder allgemeines Fahrverhalten.

Habe plant based bestellt und mitgenommen. Zuhause dann gemerkt, dass es doch kein PB ist und angerufen. Die Frau am Telefon hat sich entschuldigt etc., jedoch gibt es keiner Lösung, außer am nächsten Tag die Produkte wieder hinzubringen und „umzutauschen“. Ist schon sinnlos. Und so ein Fehler darf eigentlich nicht passieren… Sonst hatte ich Glück, ist mir jetzt das erste mal passiert. Macht’s ja aber nicht besser.

Ein großes Lob ! Aus gegebenen Anlass das es heutzutage leider nicht mehr selbstverständlich ist, ein Lächeln zu schenken oder zu bekommen ... möchte ich ihre Mitarbeiterin Nancy ganz groß lobend erwähnen. Ich kam gerade relativ schlecht gelaunt (aus anderen Gründen) in ihre Filiale. Wir wurden so freundlich empfangen wie lange nicht, persönliche Ansprache, individuelle Fragen, an "Zusatzprodukte" wurde gedacht (sonst hätte ich meine Orion Ringe ohne sour cream genossen, danke dafür) und auf meinen nicht alltäglichen Extrawunsch wurde auch, ohne mit der Wimper zu zucken, kundenorientiert eingegangen. Ich hatte die Frau gerade erst 15 Sekunden vor mir stehen und hatte ein Lächeln im Gesicht. Diese freundliche Ausstrahlung, nebenbei noch den Drive in am Ohr aber so professionell und pfiffig. Man hatte das Gefühl das sie ihren Job einfach gern macht und hat das gegenüber dem Kunden absolut wieder gespiegelt. DANKE dafür, diese Art und Weise ta wirklich gut. Manchmal sind es doch die kleinen Dinge im Leben die Großes bewirken ♡

Im Vergleich zu anderen Burger King, darf ich hier noch bei echten (überaus freundlichen) Menschen bestellen.