McDonald's in Chemnitz

A disaster in terms of organization. Sunday quiet shortly after 8 a.m. Only a few customers. The wait at the drive-in counter was over 10 minutes.

Very often they do the wrong thing or forget to put something in and then you have to wait another hour for something like that

Ordered via Lieferando. Since my order had already been declared as arrived according to the app, I wanted to inquire by phone (as Lieferando had requested) – rude is putting it nicely. Yes, even as a service provider, I understand the motto "what goes around comes around," but to be yelled at when I politely inquire... The food was finally delivered: the hot food was cold, the ice cream/milkshake was unfortunately warm and runny (which is logical given the delivery time and the simple packaging), and the packaging was completely dented and soggy. Too bad, we won't be ordering from here again! Addendum: Picked up on-site. Respectful interaction among the employees was also completely nonexistent – ​​and then even in a way that the customers noticed. Ordered a burger with bacon. It was probably vegan bacon, because there was three times the amount of lettuce on the burger. Now you have to not only check that everything is there, but also that everything is on the burgers.

The service was friendly and attentive, and my order arrived at the table in no time. The food was delicious, and last but not least, I used the restroom, which was absolutely clean. I'd be happy to go back.

Well, it's like always... After a while, you just have to go to McDonald's, and then you get disillusioned and ask yourself why you ever went there. Probably because it felt better back then.

I ordered two ice creams, both of which were almost melted.

It was better than the last operator. Very friendly staff.

The tables were all dirty and sticky, and at the cash register we were supposed to pay €6 (in cash) but we paid €7. We didn't get the change, so we immediately spoke to the woman at the cash register. She simply said we only paid €6, which wasn't true. She denied all accusations. In the end, we just left and won't be coming back to the store. So be careful!

Good McDonald's, otherwise typical McDonald's.

Today, I waited 18 minutes at the drive-thru, even though there were only two cars in front of me. Finally, I received my food and checked to make sure everything was in the bag (you should always do that). Everything was fine. Unfortunately, I got a nasty surprise at home: the burger packaging was the right one, but inside was a completely different burger, with a disgusting meat patty instead of an egg. Sunday starts off in a bad mood, hungry, and €7 less in my pocket.

The announcements are an absolute disaster, it's worse here than at the train station. The announcements and the people here make me feel like I'm sitting at Frankfurt Central Station.

I am so happy to return! The atmosphere is way different. I feel welcomed and the quality is great. The food is served normally. No more attitudes. Thanks Indian students and management. Let’s just hope the attitudes are not on vacation and permanently gone. Because I want to spend my money on McDonald’s

Dirty floor, too crowded, noisy

McDonalds, poor quality food at astronomical prices, mostly dirty and chaotic, okay for a quick bite to eat when you're hungry at night

I wanted a cheeseburger without onions. It had onions on it. 1/5 stars.

Yesterday, I didn't know whether to laugh or cry and was looking for an explanation as to why I paid over €8 for the new Philly cheese. Was there no meat left? Do the employees not know what goes into it, or was it just the stress? When I opened the packaging at home, my first thought was, it's just a cheap cheeseburger: a slice of meat, a slice of cheese, a few pickles, and a bit of onion on top. Sorry, you really got a good deal on two of those things yesterday. Soon, you won't just have to check if something's missing or you have the right thing, but also whether it contains what's advertised. It's annoying when you've spent over €50 there for three people and it doesn't even fill you up.

The Coke paper cups smell of urine from the inside, there is hair baked into the nugget breading. Gnawed burger bun (rat bite)

I waited a really long time for my order. People who came before me and ordered roughly the same thing as me got their order first. Then I wanted to ask for panties because I have sensitive teeth. And I want to drink Sprite, not ice. I wanted a straw, a damn straw. But they turned me away, saying, "Sprite is sold without straws." And I don't give a shit, because the customer is always right. I know about this because I work in a restaurant myself.

I waited a really long time for my order. People who came before me and ordered roughly the same thing as me got their order first. Then I wanted to ask for panties because I have sensitive teeth. And I want to drink Sprite, not ice. I wanted a straw, a damn straw. But they turned me away, saying, "Sprite is sold without straws." And I don't give a shit, because the customer is always right. I know about this because I work in a restaurant myself.

It's very nice to be there. But today I went there with my parents and bought a Happy Meal for our child. Everything was there except for Capri Sun and apples.

For those who eat inside and have to drive out afterward, there are two parked trucks waiting for you in the exit, meaning you have to wait until the people in front of you at the drive-thru order their food. Could it get any dumber?

McDonald's has deteriorated dramatically. You can't go there anymore. It's so dirty, and there are no employees who speak or understand German. You can only avoid this restaurant.

During the holiday season, when lots of people are sitting outside... Dirty to the max. Too lazy to clean the tables!!!!

Good store, could be cleaner, especially outside, but overall I'm satisfied.

We had an employee who didn't understand German, and in the end, half of the order was wrong. What was missing wasn't listed on the receipt, and it led to a discussion. Sad...

The German employee was totally on the ball.

👉 I quickly grabbed a Big Mac meal in Chemnitz just before closing time – and what can I say? Simply great! 🍔🍟🥤 The Big Mac was fresh, hot, and exactly as you know and love it. The fries were perfectly crispy, and the Coke was ice-cold. The staff was friendly, quick, and still had a smile despite the late hour 😊 As a Berliner, I almost feel at home here – it was a truly wonderful experience! 🙌 I'd love to come back! 💯

Everything was clean, the food was good and ready quickly.

Good food, open on a national holiday, better than in the Czech Republic

I got 7 nuggets for a 6-pack 🫶🫶And the worst man in town, Ayliva, is the one. Not enough sauce in the McFlurry. They weren't allowed to bring in a crate of beer outside + fries without salt. Edit: I spilled my drink and got a new one 🥰

The staff are always friendly and accommodating, we always enjoy coming back 👍🏻

It was fine. The Coke was forgotten, but it was quickly brought.

We ordered over an hour and a half ago, and nothing has arrived yet. Thank you, we've completely lost our hunger. 👎🏻

Very quick advice and immediate purchase. Gladly again Thank you for everything and thanks to everyone. McDonald's, Höfe am Brühl, Leipzig

A really good shop, nicely laid out, clean and they also asked if everything was OK, service was very quick and even if something was forgotten it was brought to us straight away.

The quality is declining sharply, the food is sometimes cold and unprofessionally prepared, the tables are almost always dirty, and the staff are often in a bad mood, which spoils my appetite...

Way too expensive!!! We're talking about McDonald's! This is fast food, not luxury food!

Kostenlose Parkplätze vorhanden. Freundliches und hilfsbereites Personal. Schnelle Bestellung und Zubereitung der Speisen.

We were surprised: it was much fresher than other stores! And not so chaotic!

An apple turnover ordered and still not there after 30 minutes

delicious as always, everything is fresh, fast service and a great wind-protected winter garden outside

Delicious food, but if the order is large, some of the dishes may not be hot. Clean and nice.

Was here for the first and last time today! Ordered and paid at the terminal... and then waited forever for our order! In the meantime, everyone who came long after us had gotten their food! When I asked, they finally put our food on the tray (which strangely enough was already there)! Conclusion: Cola was watery (ice in it was almost melted), fries and chesseburgers were cold and the MC Flurry was almost liquid! In any case, this MC Donald never again

Thank you for finding my wife's bag. The friendly staff are particularly noteworthy.

Food is ok. But what bothers me is that every table is dirty! Please get this under control! Was there today and everything was sparkling

2 things were missing from the order, I almost choked on the double hamburger and the cheeseburger in the picture speaks for itself...

A nice McDonald's restaurant with plenty of seating and ordering terminals. Cleanliness is ok, except the toilet needs a little more attention when it comes to cleanliness.

We ordered 2 identical McFlurries. One full, one not even half full. The difference was too obvious, which is why we kindly complained. On the one hand, when you complain, you are insulted, and then you obviously switched from one McFlurry to the other, because in the end I got two half-filled McFlurries back. The original full cup was significantly lighter and "emptier". Poor customer service. You feel pretty betrayed and not valued as a customer. There were four of us and the assessment was made independently.

This is the dirtiest McDonald's I've ever seen! The tables were dirty and sticky, as was the floor! With a lot of luck you found a reasonably clean table! Addendum: Guests who wanted a table next to me called for an employee to clean the table. But instead of cleaning the other few free tables, he immediately left. The food was brought to my table, the number was simply left out and not taken away. The cart with the used trays was completely full, and the tables next to it were also completely full of trays. The guests simply didn't know what to do with it anymore! It appears that there simply weren't enough staff present. It was pure chaos! Never again!

Sauberkeit = nicht MCDONALDS ... in letzter Zeit sehr dreckig ... Boden nicht gekehrt.... Müll kann man nur noch auf den Tisch stellen ...

The food: Unfortunately, the burger paddies didn't have any salt or pepper on them, and the potato chips were also bland and cold. The waiting time was too long (25 minutes) The service at least made an effort not to let the stress show and was friendly. The ambience was McDonald's standard

Despite the huge stress, very friendly staff...

One meal was brought, the other was missing. You get a 50ct voucher if you leave a 5-star review. That says a lot...

A location that is far too small for the volume of customers; waiting times of up to 30 minutes are not uncommon. The quality of the food decreases from year to year but this is common knowledge at Mc.

Impersonal, a bit dirty but we were full and that's the most important thing.

The fries are freshly fried and the service from the staff is the best I've ever seen at McDonald's in Germany.

The food was fresh and delicious. The staff was friendly and helpful. I'd be happy to go again.

Absolutes Desaster. Verdreckt, Essen kalt, Wartezeiten von- ohne Übertreibung- 30min und mehr. Kein Einzelfall, sondern in den Stoßzeiten von 11-13 und 17-19Uhr reproduzierbarer Dauerzustand. Fastfood der anderen Art. Absolut schlecht organisiert, man sollte die Bude aller 5 Gäste schließen, die dann erstmal abarbeiten, dann wieder öffnen. Das Personal hält sich nicht an die einfachsten von MC Donalds vorgegebenen Abläufe. Gestern standen wir sogar 10min im Rückstau der Drive Schleife. Keiner konnte mehr den Parkplatz verlassen, die Mitarbeiter nutzen nicht die MCD Arbeitsabläufe...

Food unchanged (good) The serving cabinets are overcrowded, the tables are not clean😕. The restaurant is starting to look like an American one

First of all: I know that this is a fast food restaurant and you don't need to expect high standards. And overall I'm happy with the store, the service and the food. But if I'm a vegetarian and don't want to eat the same shitty burger every time because McDonald's hasn't gotten shit for several years, LIKE OTHER SUPPLIERS JUST PUT THE FUCKING VEGGIEBURGER PATTYS ON OTHER BURGERS! Then… I get really fucking pissed. Ordered a burger and asked nicely at the counter if it could be replaced. First there was a burger without a patty, then when I asked again I was told that I could order the SHIT MCPLANT, but you couldn't switch to other burgers. Regulation or not, it makes no sense and is unfriendly to customers. By the way, your chips taste like cardboard. Might puke.

It’s good but lack of some facilities like McDonald’s does and you should feel welcome when u go there .all doors for outside siting was closed it feel like they don’t want to serve you outside the food …bag of apple we got as side dish was labelled after remove old label I couldn’t understand why

Always great. Mega quick. Super fast

We were going to a concert next door and actually wanted to grab something quick to eat. The order machines are right in the entrance area and on the way to the toilets. That was very unpleasant because you had to constantly avoid ordering. We waited a relatively long time for the food. Everything was very uncoordinated. We actually wanted to eat there. But we literally fled. It wasn't a nice visit.

I ordered via the app today. I actually wanted to pay directly in the app, but the app gave an error message during the payment process and asked me to pay at the checkout in the restaurant. When I got to the checkout in the restaurant, I had to wait quite a long time while the foreman yelled at her colleagues. After I was finally able to pay, I had to wait a quarter of an hour for my order. This caused me to miss my train and was therefore late for work. Thank you for this too. I hope it works better next time, otherwise I probably won't order here again.

Communication problems with the gentleman at the counter. In the end, half of it was missing from the bag. It's just a good thing I was just passing through.

In my opinion, the best and tastiest fast food restaurant there is....The MC Donalds at Bhf Mitte in Chemnitz is also a nice large MC Donalds with indoor and outdoor areas for children to eat and play....very well located on several public transport routes, e.g. from the bus line 82A/B at the Bhf Mitte stop, or the tram line 1 towards Schönau and back at the Reichstr stop. And the MC Donald's is less than 50m opposite...the RB30 train towards Dresden and Zwickau also stops there, where the MC Donald's has been very easy to reach since the station was renovated and is even barrier-free!

Fanta is mixed very strongly with water, it's just water with an orange color.

the service is terrible, very unfriendly, impossible to communicate in English. food average, I do not recommend

If you haven't been for a while, it's simply shocking what has become of the menus and the quality. I can no longer tolerate the food well either. Here you should check in depth what is generally used in the patties 🙈

MCs have very low expectations. But serving an MC Flurry in a liquid state and fending off the following complaint on the grounds that all the ingredients are included is an impudence.

We ordered via Lieferrando and did not receive an order and the money was simply kept. Outrageous!

Had a usual McDonalds experience. Got everything, nothing was missing.

My wife will be at this facility with her daughters on 01/26/25 from approximately 4:00 p.m. to 5:00 p.m. At the end of the arrival, I ordered an ice cream "McFlurry" to take with me, the employee issued the order without a package, to the question of how I will carry it without a package, he answered as you wish in my hands. My wife asked for a takeaway bag for ice cream, the employee was very rude and rude, put the ice cream in the bag and threw it on the table. The impressions from this are very unpleasant, I hope my family and I will never visit this establishment again.

The food is McDonalds and is actually the same everywhere, but the cleanliness in the McDonalds is terrible. There are crumbs everywhere and the tables are sticky. You don't even know where to sit because it's dirty everywhere.

The prices at McDonalds in Chemnitz are almost identical to those in Nuremberg. Accessibility is also good because there is a tram stop nearby. If you visit Chemnitz as a day trip, you can definitely go in here.

The fries have gone very bad; they are no longer crispy and very limp

Clean and well maintained. Friendly staff. Toilet is free. There is a place for children, tables for eating and also a play corner. Plenty of parking spots. There is an order inside and outside for the car. 2 places for charging electronic cars.

Waited 10 minutes for the order, ordered two burgers, two cokes, fries and sauce, the order was brought, in the end they forgot the coke, we went and got the coke, then we realized they also had the sauce Didn't add it, went back for the sauce, service is terrible, why don't you check the order before you bring it? As a visitor who has paid for my goods, why should I walk around asking for more coke or sauce? spoiled the food and the mood, thank you McDonald's!

When I order food in the evening, I noticed that the fries and burgers are often cold and not cooked properly, which is not pleasant to eat

Parking spaces available, McDrive relatively narrow

What should be added here is that the actual restaurant is open until midnight and only the drive-in is open until 3 a.m. on weekends!

Don't know what the problem is, but 9 out of 10 deliveries are simply missing the sauces. I can't order from McDonald's because it's too far away, but someone from McDonald's still comes via Lieferando, you don't have to understand

Nice shop near Chemnitz city center. The staff is friendly and the atmosphere is appealing. Only partially suitable for night owls, because the opening times (until 3 a.m. according to Google) are not correct. We stood in front of closed doors at 1 a.m. Saturday. We don't need to discuss the quality of the food. Anyone who comes here knows what to expect. But okay for a quick snack.

Everything you'd expect from McDonalds.

Hola It's me TaRjO It's a shame... about yesterday's order (11/27/24) Attachments attached… was (unfortunately) 3x “Toad” included… Never again Mc D.!!! Even though we only ordered because of Mario Kart 2024. And yes! blah…blah… …General Shop waitresses Thanks for nothing! McDonald's... Reichs Str. Chemnitz!!! Something so unfriendly this morning when I called! … Embarrassing action!!! Hence the honest & sad thing in management…

The sauces were completely forgotten, how can that be?

Always check the bags... Unfortunately, this is necessary in many branches, but if something is forgotten, it will be corrected in a friendly manner

Service was very slow, I ordered at the table and only received my order (an ice cream and 2 apple turnovers) after over 20 minutes after I asked.

I am aware that the portion sizes cannot always be absolutely identical. But no matter whether it's fries, drinks or ice cream; What you get in this branch cannot be beaten in terms of minimalist audacity!!!

Super unfriendly “branch manager”, everyone had the choice of their profession and with her you can tell that she made a mistake! You can kindly point out to customers that you're about to close, but I've never experienced anything like that...perhaps you should think again about awarding the management position.

Rarely disappointed with this Mcces. Food is normal for Mcce's standards (hence 5 stars) A drawback would be that either all the parking spaces are full or there are a lot of different people chilling in front of the Mcces. Wasn't there very often, at most 3 times in person and 1 time via a delivery service. The employees at least try to be nice.

You should avoid this branch! In the past, a larger amount of money has already been debited. Today the bad experience has worsened again and I will never come here again. My partner is Muslim and the Crisby Chicken had pork bacon on it, which doesn't even belong there!!!! When we returned to the branch, the “manager” was of little interest and I was simply handed my money. Something like that shouldn't happen and if it does, you have other options to apologize seriously.

I get the wrong food every time Or is something forgotten. I don't know that I received the complete and correct order during the drive. If it was forgotten, I wouldn't say anything, but that always happened until now...

Burgers could be made with more love

Simply recommended. Despite the large number of people, the staff didn't let themselves be disturbed. I like coming here.

The food is all very fresh, but the furniture needs renovation

Juice shop! I get to watch a friend eat inside while I only get food outside at McDrive because I ordered mobile 1 minute later. I have never experienced such impudence!

It's not a top restaurant, but if you like McDonald's food, it's ok. The food is freshly prepared. There is a play area for children and an outdoor area with a small playground.

There are displays on the tables that say you will receive a voucher for a 5-star review at mcdonalds.de/deinfeedback. Unfortunately, we customers don't allow ourselves to be taken for fools and lo and behold: every review receives a voucher, regardless of the stars given. This branch is clearly trying to get good reviews with the displays. Why does she need that?

I find it questionable to want to collect good reviews in this way. Therefore only two stars. Rest was ok.