Das Essen ist längst nicht mehr so gut wie früher.
Leider für den Preis ungenügend!
Wiener Schnitzel keine leckere Panade -farblich auch etwas grau.
Dessert war sehr gut.
Today, Tuesday, it closed at 6:00 p.m. The notices don't indicate if or when the restaurant will reopen. A neighbor passing by said it was supposed to be open from 4:00 p.m., but not today. It's a shame. It actually looks nice from the outside.
Highly recommended – Salz & Seele
We were completely impressed! Excellent food, great value, and genuinely warm service – always attentive and with a smile. A thoroughly enjoyable experience. We'll definitely be back!
We ordered the Burgbergburger with fries there for the first time.
The fries and dip were great, but unfortunately, the price-performance ratio wasn't right. We spent €16.90 per person. Although the burger was homemade, it was sparsely packed with a slice of tomato, a slice of cucumber, some lettuce, and the sauce spread on the top and bottom of the bun; it was very dry. Unfortunately, we won't order from them again as it's simply too expensive. And the best burger in the Harz isn't true. The Corner in Hohe Geiß is worlds better, and the burger is twice the size and practically half the price. In the German Mark era, these two meals would have cost over €70.00. A family of four would have spent over €70. We could almost go to a steakhouse for that. It's not about the money, but it also has to be top quality and not so disappointing. We're sorry, we won't be back. Even the new Wopper is better, and here I know it's an industrial product.
From Wedding Anniversary to Horror Picture Show – Bella Roma in Bad Harzburg
It should have been a lovely evening: our wedding anniversary, a relaxed Italian meal, and then a trip to the movies.
We had made reservations early at Ristorante Bella Roma – with great anticipation. What we experienced instead was a lesson in wasting time, disrespect, and how not to treat guests.
Arriving right on time for opening at 5:30 p.m., we were warmly greeted and seated outside.
A small appetizer was served – all good so far. We placed our order.
And then… nothing arrived for a long time.
Exactly 60 minutes – that's how long we waited for our starters.
Despite repeated polite inquiries and the clear indication that we had planned a movie. Other guests who arrived after us had long since received their main courses or had already left the restaurant.
We sat there – waiting, put off, ignored.
After a full hour, the appetizers finally arrived – without apology, without explanation.
My wife received her soup, I received my bruschetta.
Or so I thought.
Because as I picked up the second piece, the low point came:
A long, black hair – under the bread. Not on top, but underneath.
I calmly spoke to a member of staff – later revealed to be the owner. I made it clear that I didn't want a replacement appetizer, but simply wanted to inform her.
Polite, calm, matter-of-fact.
What followed was simply disrespectful: The owner came back and said that no one with long, dark hair works in the kitchen – and pointedly looked at my wife.
We were actually accused of having placed the hair there ourselves.
Seriously?
By then, it was clear:
Here, guests aren't taken seriously, but treated as a nuisance.
Our appetites had vanished anyway, so we got up. At the cash register, I tried to remain friendly, explained the situation, and said that after this wait, the hair, and the insinuation, we were leaving – understandable, right?
The reaction: "The order has been placed, this isn't acceptable."
Only when they apparently realized that the packed restaurant could witness the escalation did they waive payment – how generous.
But it went even further:
While my wife was speaking at the bar, she was apparently verbally assaulted by a regular customer – something I only discovered as I was leaving. When I confronted the man about it, he immediately fell silent.
Conclusion:
If you like extremely long waits, poor hygiene, disrespectful behavior, and an atmosphere of complete indifference – fine.
Everyone else should save yourself the evening.
And to the team:
Please spare yourself any justifications or the usual "You're not in our system." We were there. We experienced it. And we certainly won't forget this evening – albeit unfortunately for the wrong reasons.
Went to this Italian restaurant for the first time today, were served very nicely and were quickly provided with drinks, and the food was also prepared quickly.
We ate Pinsa for the first time and it was very tasty, so it was a good recommendation from our waitress.
However, I would find a little more hygiene and comfort in the external seating area.
This is the third time we've found ourselves in front of closed doors because no one thinks it's necessary to update the website. There won't be a fourth time. My time is too valuable for that
Basically not recommended. First of all, it must be said that all the staff were very friendly and helpful. But in general the hotel remained in the late 60s. The view from the outside is super bad. Inside there are brighter moments but basically everything is super old and clear GDR style. You notice that everywhere. If you are looking for something modern and fresh, click here.