We had a reservation, and our table was free. We were served by "Resi" – very friendly 😄👍 The food was beautifully presented and tasted great. To finish, we had grappa outside the door. You have to get used to the big screens 🙋 We'd love to go back!
This restaurant certainly divides opinions. The service is very good, the ambiance inside is rather disappointing (very cluttered and messy). Outside, overlooking the Gera River, especially on the small terrace, it's lovely, but the stacked floor tiles, which have obviously been lying there for a while, are also a nuisance. The food was good, but the portions were quite small.
Well, that was nothing - and in the end we didn't eat there either.
First: No card payment possible. So first I had to go over to Edeka to get cash. Why this is the case became clear when looking at the payment process of other guests: billing is carried out in a very relaxed manner without a receipt - so you won't be surprised anymore.
Second: I wanted fried rice with vegetables and some shrimp for my child - nothing earth-shattering. But this was categorically rejected. "It's not possible, you can't do it, blah blah." I almost begged for it because my little one was so excited about it. At some point it was allowed - but only on the condition that I pay €8 for four (!) tiny shrimps. The communication involved? Extremely unfriendly and arrogant from the lady in service. As a guest you felt rather unwanted.
Third: The prices on the board outside did not match those on the menu inside. Inside, it suddenly became significantly more expensive - and that really wasn't justified for a restaurant of this type.
After all the drama, we decided to leave - and went to another restaurant where extra requests were not an issue and the prices were communicated honestly.
The only bright spot: the young waiter was friendly and attentive - in stark contrast to the rest.