Shirokuro is still something of an insider tip and offers Asian cuisine with a Japanese focus. As is almost always the case in such cases, the operators are Vietnamese. The menu is extensive. We had two starters and two main courses which were quite tasty. The drinks were brought to us by a funny serving robot. The prices are below the average of comparable restaurants.
In the restaurant: I think more staff is needed. Online ordering distracts from restaurant service. Staff undoubtedly friendly. But the system could be significantly better. Food was tasty.
I have ordered there 3-5 times in the last 4 months and after waiting about 1.5 hours for the confirmation I would like to order my food from you but if you keep canceling it will be difficult
The service staff was very friendly and the atmosphere was cozy. Unfortunately, the food was not convincing. The Cabonara was a cream sauce, which is not possible. The risotto made from long grain rice… Unfortunately not recommended.
Hello, everything was great, but last night I forgot my Monstera at your place and got on the train without it, is it possible that you could send it to me in Hanover? I will of course cover the shipping costs
I think the salmon roll is very tasty, but it is also expensive having to pay €5 for a roll. I've always found the service to be nice so far, so overall everything is good.
Today, on [03/19/2025] at 12:40 p.m., I was in your “Burger My” branch and had a very unpleasant experience with one of your employees. I politely asked for an email address to apply to you. However, the employee in question, who was wearing glasses, reacted extremely unfriendly.
He told me in an inappropriate tone that he was the "owner" and would not give me an email address. He also said that your company has no sales, does not need any staff and has already laid off employees. His behavior towards me was disrespectful and unprofessional. Even if this information is true, it is unacceptable to speak this way to a potential candidate or client.
I ask you to take this incident seriously and take appropriate action. Treating customers and interested parties with respect should be a given.