Man bestellt im Drive mit Coupons und wird dann „angemacht“ das andere Autos doch warten und man sich beeilen soll. Kundenfreundlichkeit gleich null. Drive Arbeiter verstehen die zählen und co. nicht und wir sollen uns beeilen bzw. nicht so viel bestellen.
Unfortunately, things are going very slowly at this restaurant.
You can't complain about the cleanliness and the ambience... just like you would imagine in a KFC store.
But some device keeps beeping...a background noise that makes you want to stay away.
I was just at the drive-in with my friends. A younger man at the window told us in his broken German to never come back because we explained to him the difference between Coke Zero and normal Coke, since we had ordered it and he and simply said that it makes no difference what we drink!!!!! Then we called them directly on site to complain. The person who answered was angry immediately after 2 seconds and threatened to give my number to the police and hung up on my face without me being able to say anything! Not recommended at all. Impolite . Everything happened on January 21, 25 at 10:10 p.m.
I think the closure of the restaurant in the Hotel Stadt Kamen was foreseeable and is not solely due to financial problems. The way the closure took place is of course a disgrace.
We, who used to be regular guests here during the 'Hosni days', had not been satisfied with the quality of the food or the service for a long time and had changed our culinary focus.
A la carte menus where it was not possible to get potatoes instead of rice, unimaginative presentation of the dishes, sometimes not seasoned, that had nothing to do with the 'Restaurant am Brunnen' from earlier times.
What remains is the hope that a capable restaurateur will be found who will be able to restore this establishment to its former glory.