Kentucky Fried Chicken in Kamen

This time it was nothing... despite pre-ordering via cell phone, something wasn't packed again! (corn cob) This time, however, an absolute disaster. 35 minutes in drive! In the end we decided not to include chicken pieces in the bucket because, according to the employee, the item would need another 15 minutes... no apology or interim information from the employee.

The food is quite good, but the prices are very high for fast food.

Not significantly different than any other fast food joint. Many years ago it was an event to eat here, but today it has become very expensive to eat chicken here.

We were there on June 22nd around 4:30 p.m. and ate worse than we had in a long time. First of all, the waiting time was very long, even though it wasn't very busy (20 minutes) and after we got the food, we noticed that there was no ketchup, the drink syrups were out and we only got a soup made of brown water Fries were dried out and almost cold, as was the burger. This shouldn't be the standard for a fast food place.

I find the prices outrageous now... and there are dirty tables like floors on site... only zero drinks and waiting times that are far too long...

Dirty and smelly, waiting time too long (several people in the room). Service without life or spirit. Well, unfortunately, never again.

We have been here several times but this time it was disastrous. This time we were here on a Sunday Apple spritzer sold out Coleslaw sold out Tables dirty tray cart was completely overcrowded. Children's play corner. Nothing worked. Toilets dirty too rubbish. Never again

Tables dirty and hair in the food!!!

Could be cleaner. Only zero drinks, when asked why “I have no idea”. It used to be much better there.

I recently visited the KFC kamen, and I was thoroughly impressed by the outstanding customer service. From the moment I walked in, the employees greeted me warmly and made me feel welcome. The staff members were incredibly friendly and attentive, always ready with a smile and eager to assist with any questions or special requests. Their positive attitude and genuine kindness significantly enhanced my dining experience. The food, as always, was delicious – crispy chicken, tasty sides, and everything served hot and fresh. However, what truly stood out was the exemplary service provided by the team. They went above and beyond to ensure that I had a pleasant visit, and it made all the difference.

Basically a self service restaurant..location is good..non crowded and good ambience Good option on the go

Unfortunately, all of the staff can be sent to the employment office. No motivation, no attitude, no pace. You're about to go behind the counter and pack all the junk into bags yourself. Anyone doing the PEP here should also look for another job. So few employees on a Sunday? Food ok, it's just a franchise

I think they should offer a delivery service A location in Bergkamen would also be an advantage My favorite are the spicy chicken wings

I like the corn on the cob and the mashed potatoes

The branch is a catastrophe, extremely long waiting time, and unfortunately what is not possible is very, very dirty, garbage everywhere on the terrace and the toilet is like a disgusting parking lot toilet... It doesn't work at all

At the beginning, 3 order terminals were already broken. The fourth then no longer had any paper as receipt. If you were lucky, the order number was shown to you long enough. We then waited 30 minutes for our food because the gentleman behind the service counter simply couldn't manage to put the orders together. No, the gentleman then had to talk to someone at the checkout for 15 minutes. When several people who were waiting for their food (around 10 orders) asked how long it would take, they were told that it would be ready soon. Another colleague or a gentleman from management who was actually there privately did not seem to like this behavior. After a short announcement, the original waitress was ordered into the kitchen, the colleague/manager changed and then continued serving. That works then too. But fast food after 30 minutes is already borderline. I have also rarely seen a dirty fast food restaurant. Tables dirty, not even cleaned within an hour of our presence, the serving trolleys were packed. And the toilet...I won't go into it any further! For food: Like any other KFC. But I definitely won't come here anymore.

I rarely visit KFC, but I left satisfied😉

Staff completely ok, chicken pieces dry and greasy, fries cold, old, with taste of old fat. Very unfortunate

The food has been impeccable so far. The waiting time is usually unreasonably long, because there are not many guests at the same time! The waiters also often look bored and are not always nice during the service, rather they are a bit too objective!

Very long waiting time after ordering. On top of that, two corrections after the food was served. Of course it was fresh and hot. However, the staff was very friendly.

No, the food is not cooked through, not well fried. It tastes like red meat. And way too expensive

Always worth a stop! Especially after shopping at the Swedish furniture store. During the last visit through the drive, however, no one reported. Even when the horn honked right outside the window, no one came. Went in and were well served. Never had any problems otherwise. 😄👍

How long should I wait for my order? I've been here for half an hour.

It takes a lot of waiting time because if you order something that they don't have in the heating zone, it takes an extremely long time

Very dirty toilets, no soap. We were cheated out of 6€ after paying zero attention even if I'm sorry

This branch was okay for a quick stop from shopping for furniture, but not particularly recommended if you want to "dine" sensibly. Unfortunately, the tables are largely stuck despite there being little activity, as is the refill station for the drinks including the floor, super unpleasant. You could choose Pepsi Lime at the terminal, but it wasn't available in the store. If I had known that, I wouldn't have chosen a drink and would have given away money right then and there. Staff works quickly according to instructions, waiting time is super short - but no communication with the customer. Unfortunately, my Colonel Burger was very dry, I can't explain it any other way. Unfortunately, sauce was also in short supply, which of course made the dryness even worse. Hotwings are super tiny, almost zero edible meat available. Fries + puree, however, were good! Unfortunately, if I have a choice, I wouldn't visit this store again. Too many simple little things that could easily have been done better or that simply shouldn't happen!

Very nice service, employees are all very helpful and nice. Great ambience and clean shop, highly recommended

Staff is overwhelmed. This is probably because there are few staff there.

I've always been happy but today half of my food was forgotten. I specifically told them again and said it several times and it was put on hold. Not so happy with the service today

Staff unfriendly smelled very bad. Tables were unclean, the entrance door cannot be opened easily due to negative pressure in the room. I'm disabled and I fell because of the door, although the waitress was informed and no one took care of it

We actually come here more often. But the service in person isn't quite as good. On average I always spend €50 here, but the service isn't that good. They always forget what food to share in the bouquet.

The sign with the menu above the employees is not included in the menu for self-ordering; for ordering from employees, payment can only be made in cash. The food is delicious, three stars for that. The rest makes you want to quickly say goodbye to the establishment. The toilet is simply completely unsanitary.

The guys at the counter tried hard, what is 0 points is the sanitary facilities - try to go through them regularly.

They're not the fastest for a fast food restaurant. In the toilet you can hardly breathe because of the smell of urine.

If there were 0 stars I would happily give even less than this one! After our visit to Ikea, we wanted to quickly pick up two burgers from the drive-thru for our return trip. However, nothing came of it quickly. There were 4 cars in the parking lot, the store looked empty and when we got to the drive-in we were told to please wait a moment. After 5 minutes I asked when we could place our order and the lady greeted us as if we were two new customers who had just driven up. After ordering, we went to the counter. Through the window you could see 4 employees standing behind the counter talking and looking at their cell phones. After a short time the waitress came to collect and shortly afterwards she gave us our 2 burgers. When I unpacked the supposed Colonel Burger I was horrified! I had to look for the literal piece of meat as well as the salad. In addition to absolutely no piece of meat for the price, there were a few shreds of lettuce next to the burger, but many of them didn't make it onto the burger! And that for more than 7!!!! Euro is an absolute disgrace! Absolutely not a masterpiece as KFC claims it to be and no comparison to the burger advertised in the official photos! Overall, you had to eat more breading and burger bun than anything else and unfortunately it wasn't really warm anymore. The work morale of the employees also leaves a lot to be desired. It's definitely more worth the trip to one of the other fast food restaurants nearby! Absolutely no recommendation and never again!

The quality of the food was ok but you get the feeling that there is less and less and it has become more expensive

I don't understand why a shop like this doesn't close! Not a single clean table, the customers had to wipe themselves with napkins, but the employees throw straws at each other out of boredom! I'm not even talking about the toilets!!!

The service can really be better

Employees are unfriendly or don't even speak, at the drive-in you simply forget a burger on a menu and unfortunately it made you sick in the evening, it wouldn't be the first time the old oil was used, probably or something similar, It's a shame otherwise a good restaurant but not the one in Kamen.

Food as always delicious and juicy. But the ambience is a disaster. Everything about the drinks machines is sticky, even the floor and the tables weren't really clean.

Went there today on April 6th, 2024 at around 7:00 p.m. The food is okay, but could be better. The drive-in is extremely run down and not at all inviting. The undergrowth is growing there and the intercom system has never been maintained due to its condition. The worst thing was the employee who didn't know hello and goodbye. But he seemed to be interested in the girl in front of me in the car. Really unfriendly, strange guy!

Food okay but service slow, you can see that some employees prefer to stay in the kitchen rather than serve customers. Unfortunately never really clean.

We waited 40 minutes for the order, it was dirty and garbage was piling up, the staff was stressed (maybe understaffed?!). The terminals were broken - more and more customers were unable to pay by card. The food was ok!

The bites were lukewarm, some completely dry.

Ate at KFC for the first and last time. Waited half an hour for the food. The tables and chairs were unclean and the floor appeared to be mopped with oil. It was so greasy that it was dangerous to walk there. In the kitchen area, three men stood at each other's feet while a colleague tried to keep the guests happy. The fart-dry chicken meat was oversized covered in breading. The burger was so dry you could hardly chew it. We also topped it with the side dish (Coleslow) so that you could eat it. The "2hat4you" wasn't spicy at all and only tasted like cumin. The Pepsi lacked carbonation. In short, more than half of the food ended up in the trash and we ate our fill compared to the competition.

All the tables were dirty, the refill station was completely dirty and sticky, the fried chicken pieces were horribly greasy, the fries on the other hand were very tasty, hospitality was not taught to the service staff, but the worst thing was the sanitary facilities, something disgusting like that should be given to "guests" not to offer. Never come to KFC again!

I don't understand a really really dirty shop that still has a license. The toilets are extremely disgusting and dirty. The food consists only of breading. With a magnifying glass you might find some poultry meat. It has nothing to do with FOOD. even one star is too many.

We waited 40 minutes for 6 pieces of chicken. Then there were parts that we hadn't even ordered. Tables and the floor were absolutely filthy. You don't need the store.

The food was delayed until it was ready

Good cleanliness with regular table cleaning. The food was delicious as always, but the waiting times were longer than expected. The service was fine. Overall a solid experience.

Stood in the drive-thru for a full 20 minutes and then the delivery was incomplete.

Worst restaurant experience ever. The corpulent waitress there cannot be surpassed in terms of arrogance, impudence, impudence and unfriendliness. Our order simply wasn't prepared and when we pointed out that we had specifically ordered online to avoid the waiting time (with two small children), the ladies were offended, even though the mistake was clearly theirs. When no dip was served with the crispies and I asked her for one, she wanted to pay for it. KFC's disgrace. There is no dip included with the Cispys. To my incomprehension, she literally said: "Then go eat somewhere else." The one, well let's say "cook" was standing around in the kitchen with interest, staring at us angrily and wiping the snot off himself with the back of his hand Nose. When I saw this I wanted to vomit because I had already eaten some of the food. Of course we left the rest behind. But the cherry on the cake was the men's room. An indescribable smell, impossible to put into words. The floor in front of the checkouts was so greasy that my little son slipped. Such a run down, dirty, smelly shop with incredibly unfriendly staff. I wonder how KFC can allow something like this to happen.

Friendly employee in the drive, no queue, food was hot and fresh.

Doesn't taste good, fries look disgusting Tables are not cleaned

Surprisingly clean restaurant, food very tasty, but in my opinion the price-performance ratio is not right, too expensive.

The waiting time during today's visit was really bad. Apparently you don't expect there to be more than one guest in the restaurant on a Sunday. The employees seemed very demotivated. And above all, the work processes seemed to be worse than bad.

DRIVE IN! 25! Minute waiting time even though there were only 2 cars in the parking lot and only me in the DRIVE IN. The employees stood there for the first 10 minutes just to chat and joke around. After I mentioned the long waiting time, the answer was rude and cheeky and the window was slammed shut. After tearing it apart, the 3 large chicken pieces are missing from the bucket. Incomprehensible. I'm never coming back...

The food is definitely A+, but unfortunately the cleanliness of the place leaves a lot to be desired... The toilets are at the level of a highway toilet that hasn't been cleaned for several weeks (the smell is so unbearable)

Pretty much my favorite KFC in the area. Others sometimes don't have milkshakes or something else, but here they always have everything at the start. It can get a bit hectic if it's too full, so you just have to wait longer. Employees are okay but sometimes a little overwhelmed, I feel.

The first time in my life at KFC Kamen: a larger order on Saturday, December 23rd, 2023. Afterwards it turned out that there were no products. 2 days later, for the second time in life at KFC Kamen on December 26th, 2023, an incorrect product that had not been ordered was issued, which of course was only discovered afterwards. There hasn't been a third time yet.

The health department should urgently be sent through. Absolute shithouse! Toilets smell worse than at the train station and the restaurant is also completely filthy and littered. If we still get the vomit today, I won't be surprised. Unfortunately we ordered online beforehand, otherwise we would never have eaten there.

First and last time in this KFC! What we found on March 9, 2024 reflects most of the reviews. The hygiene in this FAST FOOD restaurant? gets a straight “6”!!! in all areas!!! In addition, my son slipped on the slippery floor (GREASE) in front of the checkout area. There wasn't even an apology from the shift manager, Mr. P., let alone a question as to whether everything was OK? The food was carelessly packed on the food tray and the taste was not worth mentioning. The portions are absolutely inadequate for the price. CONCLUSION: Save yourself the VISIT and look for other fast food chains!

Of course, waiting 30 minutes for your food is exactly what I expect from a fast food restaurant... I'm not even talking about the quality anymore... absolute disaster...

Somehow I remembered KFC differently, better... 40 minutes waiting for an order at a fast food restaurant... The taste of the food was OK, but the quantity didn't really match the price/performance ratio. And the toilet was more than smelly...

When I was there, the database was down. Drive in didn't work properly. The dishes we wanted weren't there. But no drinks either. We didn't order anything after all.

Absolutely incompetent and slow staff, food was only half warm and the shop is completely empty and you wait 20 minutes for your order.

We were just there and I have to say that I have rarely experienced such damn unfriendly staff in an empty store. When saying goodbye (thank you and have a nice evening), you shouldn't respond with: "Yes" while looking past the customer. When we wanted to go out, another colleague noticed that there was one of our burgers that the “nice” woman had forgotten. Just like our sauce, which was forgotten. Please check your order before you continue your journey.

So KFC costs €60 a week. Unfriendly staff with less than rudimentary knowledge of the German language and, moreover, completely incompetent, caused us to cancel those orders and turn around. Never again...

The service carts were full and tables were dirty.

A Kentucky Fried Chicken like any other. What is quite negative, however, is that on a Sunday lunchtime when there isn't much going on, the toilets are as dirty as if they were a public toilet. It smells of urine and the floor is sticky. This is really a shame for such a fast food restaurant. The service wasn't exactly nice either, came across as quite annoyed. Luckily we were just passing through and charging our electric car.

The food is bad and the restaurant is run down and dirty

Friday evening, KFC completely lost and overwhelmed. At least the order was complete

Bucket tasted like cigarette smoke, we were very taken aback, it's a shame, we thought our superbowl would be sweetened a bit with kfc, but that was a failure

Quick preparation and very good service!

Never again, colonel burger tasted like cardboard with only spices. Few Fries where badly baked and not my cup of tea. No flat water or mayonaise available. To expensive for small amount. Stomach complained afterwards...

It always depends on who is working there at the time, because sometimes you wait a really long time for the food. The fries were full of salt and the meat from the Zwinger Burger was still slightly pink.

The toilets are below rest area level, food is quite expensive but was ready extremely quickly and still warm.

Let's never go there again. Bad shop. Ordered goods are forgotten. It's dirty outside. It is too expensive for what is delivered there. You pay a lot and get little and incorrect goods.

For me it's the best fast food there is

Employees are extremely overwhelmed.

Store filthy Eating is ok, just kfc but store dirty not going out to eat there

Definitely never again. After several closures due to poor hygiene, there is no sign of any improvement. Rather the opposite. Today, February 16, 2024, a meeting was held at lunchtime, which led to long waiting times despite there being few customers waiting. Only one employee tried to handle everything alone while another collected trash in the parking lot. This meeting was attended by an employee whose cough sounded so bad that I left the entire paid order in the restaurant. This man belonged in a bed but definitely not in the kitchen.

Very tasty and easy to order at the terminal. Also suitable for wheelchair users. 👍

Catastrophe. You give it another chance again and again and you're sorely disappointed. I'm no longer surprised by all the bad reviews, I can only agree with every single one. The whole thing can't be surpassed in terms of disrespect.

Crispy breading as always. Simply unbeatably delicious.

Big praise to the team. We had forgotten a wallet in the restaurant and called 30 minutes later to see if it was still there. Was found and put back for us. Everything was still there. Super honest team. 🤩 THANKS!!!!

Why are the employees sooo demotivated?! We ordered online and went to the drive in. After a short 'go ahead' we stood in front of the window for 3-4 minutes as ordered and not picked up. Then the window opened and we were told the amount to pay in a demanding tone. Paid and hey presto, windows closed again! A while later I was finally able to watch as the food was carelessly 'thundered' into the bag. Fries instead of mashed potatoes, a lump of chicken instead of bites and a large fries were completely missing. The fries in the kids menu seemed warmed up and tasted old and soggy. The Miranda was quite watery. If I hadn't been very hungry, there would probably be €40 in the trash can. We used to enjoy being in Kamen when there was still one capable and friendly employee there. What happened to make it so bad now? We won't come to you anymore!!!

The trash from the previous guests was still on the tables. Furthermore, the tables were not cleaned. The trolleys for the trays were full to capacity.

Catastrophe is putting it mildly. Saturday late afternoon. In the best weather. The shops around it are full. Especially Ikea. You HAD to expect it to be full. And then they put two sleepyheads behind the counter, whose shoes you could sole while running. No smile, no kind word. Nothing. Just watch that the food goes out somehow and hope for the end of the day. Respect for so much power. 😤😤😤 The clearing carts were full, the food was cold (except for fries, for which we had to wait extra. FOR FRIES🫣🫣🫣) The floor is sticky, the Cola station is full of booze. The tables weren't cleaned. If we had gone across the street to Mäcces.

I have rarely encountered staff who work so slowly!!! Toilets extremely dirty, no toilet paper!!!

WC Pisovoir Anlage sauber, am Waschbecken Mängel in der Verfügung sollte mal erneuert werden. Wird bei den nächsten Besuch nachgeschaut.

Essen ist ok Aber Toiletten könnten mal nh Reinigung gebrauchen. Stinkt extrem nach Urin und starker Schmutz am Waschbecken.

Das Essen an sich ist gut. Leider funktioniert seit Ewigkeiten die Milchshake-Maschine nicht und es wird oft etwas vergessen einzupacken. Zudem ist die Wartezeit schon recht lang. Ich kam bisher auch bei einer kleinen Bestellung eines einzigen Artikels nie unter 10 Minuten raus

Frechheit stehen seit 30 min im Drivein als 2 Bestellung!!!

Es stinkt wie auf einer Bahnhofstoilette sobald man den wc Raum Betritt, ich musste mich fast übergeben obwohl ich nur Hände waschen wollte. Zudem gibt es auf keiner Toilette Seife

Frisches leckeres Hähnchen Fleisch frisch zubereitet. Ja da kann man nichts vormachen.

Sehr wenig für das Geld. .ich bin nicht satt geworden...hat gut geschmeckt....

War einiges los, aber 35 Min. auf die Bestellung warten und dreckiges Restaurant, die Rückgabe völlig überfüllt, die Tische schmierig so das die Kunden selbst sauber machen, sorry geht gar nicht, anscheinend viel zu wenig Personal 😕

Ich war das erste Mal bei KFC und es hat mir gleich nicht gefallen. Das Essen total fertig, überall standen noch Tabletts herum die nicht weggeräumt werden konnten das die Wagen alle voll waren. Und von den Tischen und vom klebrigen Boden fange ich garnicht erst an. Fazit. Erste und letzte Mal.

Essen war gut, wie man es von den meisten KFC Filialen gewöhnt ist. Leider lässt die Hygiene, gerade auf den Toiletten stark zu wünschen übrig. Ein Urinal defekt und verkommen (aber nicht gesperrt), der Boden dreckig, das Waschbecken gammlig und schimmlig.